MANAGEMENT SYSTEM MANUAL MSM / F / 00 / III

LIST OF PROCESS & PROCESS INTERACTION MATRIX

KEY PROCESS:
Sr. No.

Document
Process Input Output Primary Resp. Secondary Resp
Ref.

Quotation, Order, Order

1. Contract Review Enquiry, Customers drawings 03 P 01 M.D.( GM) PD, & CFT
Acceptance
New Product Customer inputs, Reference Sample, APQP Plan, PPAP, Quality Planning 02 P 01,
2. PD CFT
Development Customer specific requirement Sign Off 02 P 02
Production Plan, Material Plan & Manager PD & Production
3. Production Planning Orders & Schedules 09 P 01
Despatch plan Production, Buyer Engineer, Stores
Production Plan, Material Plan, Purchase O6 P 01,
4. Purchase P.O., GRN Buyer Stores, Quality
Requisition, Shortage List, AVL 06 P 02
Incoming
5. Control Plan, GRN IGI report 10 P 01 Quality Manager Quality Engineer
Inspection
6. Storage GRN Stock Register 15 P 01 Buyer Stores Supervisor
Production
Production Reports, Process Check Manager PD &
7. Production Production Plan, WI, Control Plans 09 P 02 Engineer &
Sheet Production
Operators
8. Final Inspection Finished product, Control Plan Inspection Report, IOM 10 P 01 Quality Manager Quality Engineer
9. Packing Passed Product, Packing Instructions Packing Register 15 P 02 Production Engineer Asst.officer A/c
Production
10. Dispatch IOM, Packing Register D.C, Invoice & Despatch Register 15 P 02 Asst. officer accounts
Engineer

PREPARED 1 APPROVED
 MANAGEMENT SYSTEM MANUAL MSM / F / 00 / III

SUPPORTING PROCESS:
Document
No
Sr.

Process Input Output Primary Resp. Secondary Resp

Ref.
1. Tooling APQP Timing plan, Tool input form Tool History card, Tool List, Tool 02 P 04 Tooling Engineer Production
trial report Engineer
2. Maintenance List of Machines P.M. Plan, Machine history card 09 P 03 Production Operators
Engineer/TE
3. Calibration List of IMTE Calibration plan & Calibration 11 P 01 Manager Quality Quality Engineer
History Card
4. Training List of Employees, Training needs, Skill Training record, Effectiveness 18 P 01 HR M.R & dept. heads
Matrix, Job specifications
5. Document Control Standards, Customer drawings, Master list of document, Document 05 P 01 M.R., Manager PD & Dept. heads
specifications issue records Tooling Engineer
6. Control of records Records generated List of records 16 P 01 Dept. heads Dept. heads

7. NC handling Inspection reports / results / Check NC records / register 13 P 01 Quality & Production Production
sheets
8. Customer Customer complaint letter / rejection Customer complaint register & 8D 14 P 01 Quality Manager PD & Production
complaint handling report form
9. Customer Customer data base Customer satisfaction Survey 01 P 04 M.D.( GM) MR & dept.Heads
satisfaction
10. Internal Audit Audit plan Audit Reports 17 P 01 M.R. Auditees &
Auditors
11. Co. Level data Various records Graphs 01 P 03 Dept. heads Dept. heads
monitoring
12. Business Planning Market input, Inputs from Dept. Business Plan 01 P 02 M.D.( GM) Dept. heads, M.R.

13. Management Inputs from all Dept. MRM Minutes 01 P 01 MD( GM) Dept. heads & MR
Review
14. Subcontractor AVL, Vendor rating Subcontractor audit results 06 P 04 Buyer Quality
Development
15. Corrective action & NC records, Customer complaints, Co. CA reports. PA reports, 8D reports 14 P 02 CFT CFT
Preventive Action level data
16. Continual Co. level data monitoring C.I. Project 02 P 05 CFT CFT
Improvement
DESCRIPTION OP AMENDMENTS
SL ISSUE NO & DT REV NO & DT PG PT BASIS FOR AMENDMENTS
NO DETAILS OF AMENDMENTS
B/F A/F B/F A/F NO NO

01 II/01.12.00 III/01.10.02 00/01.10.02 01/ 25.05.05 ALL ---- Primary and secondary responsibilities are reviewed and updated Internal

PREPARED 2 APPROVED