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Consumer Reflections on the Usage of Plastic Bags to Par 2011 Journal of Cle
Consumer Reflections on the Usage of Plastic Bags to Par 2011 Journal of Cle
a r t i c l e i n f o a b s t r a c t
Article history: The packaging industry offers a wide range of pouching products to their clients in the food and beverage
Received 6 August 2010 industries, healthcare industries and households as well. It is observed that pouching products are
Received in revised form widely used and seemingly making them indispensable. Such practices are commonly found in Malaysia
17 March 2011
especially to parcel hot or cold food. The use of pouches raises two concerns namely solid waste disposal
Accepted 31 March 2011
Available online 21 April 2011
and food safety. The present study found more than 62% of the consumers purchase hot edible items in
plastic bags daily or weekly because of its cost effectiveness and storage convenience. Consumers
apparently are unperturbed by public campaigns against the use of plastic bags and neither do
Keywords:
Hot edible items
government regulations have any influence to reduce the use of plastic bags to parcel hot edible items.
Environmental hazards On the other hand, consumers are optimistic that the environmental and health hazards from the use of
Health hazards plastic bags to store hot edible items would only see a positive impact in the future.
Green marketing Ó 2011 Elsevier Ltd. All rights reserved.
Stakeholder theory
0959-6526/$ e see front matter Ó 2011 Elsevier Ltd. All rights reserved.
doi:10.1016/j.jclepro.2011.03.019
1528 K. Jayaraman et al. / Journal of Cleaner Production 19 (2011) 1527e1535
2. Plastic use in Malaysia marketing might be the theory to support this study. While previous
literature of green marketing was mostly based on manufacturing
In Malaysia, plastic bags are widely used to pack groceries and companies, small business is researched in this study. Although,
food. Even though Malaysia is considered a developing country, consumer attitude and behavior have been studied before in green
packing hot edible items in plastic bags is still practiced. Malaysians marketing, there is still a lack of research on the usage of plastic bags
have the habit to buy hot edible items in plastic bags from food for hot edible items.
courts at major shopping malls, hawker centers and cafeterias. The The plastic bags that are used in food courts or hawker stalls in
Malaysian government often conducts campaign to do away with Malaysia do not have any plastic identification code on them and
the use of plastic bags but its impact are yet to be felt especially in may not be safe to contain hot items. The real concern is whether
small businesses. This study is undertaken to find possible reme- the consumers are aware of the type of plastic bags used in packing
dies to overcome the use of plastic bags for hot edible items in hot items. Even though some plastic pouches might have identifi-
Malaysia. The target group of this article is Malaysians who favor cation codes, the knowledge of food safety of hawkers and the
plastic bags usage in purchasing hot edible items. In addition, the sense of ethical responsibility and integrity of plastic suppliers are
views of the respondents who do not favor plastic bags to pack hot likely to be questionable. Plastic materials which might be banned
edible items are also discussed. Not surprisingly, the popular use of in some countries because of environmental or health reasons
plastic bags is also found in other countries. A study was done in make these plastics readily available because they are relatively
Kenya by Njeru (2006) and it attributed this popularity to: cheaper.
The Malaysian public is educated of plastic bag hazards by
Easy availability e plastic bag is seen everywhere because it is public media and figures. Plastic bags are not meant for storing hot
cheaper than paper bag or metal container. Furthermore, it is drinks or other liquid unless the plastic is heat resistant (Mustafa
easier to seal or make parcels. Ali Mohammed (2007)). The use of cheap but usually harmful
Easy storage e plastic bags are smaller in size compared to plastic materials has chemicals seeping from the plastics. This is
other containers. Therefore, consumers do not require a big aggravated if milk drinks contain fats. Edwards (2007) quoted the
storage place for plastic bags. Malaysian Health Minister Datuk Seri Dr Chua Soi Lek as saying it is
Weight convenience e plastic bag is light weight. crucial for consumers not to misuse packaging materials in an
“unintended or unanticipated manner”. Likewise the Consumer
Starting from 1980s, the green concept emerged as people Association of Penang (CAP) advisor Dr. T. Jayabalan who is also
became more and more green-conscious. Many green products a member of the Malaysian National Poison Center also urges
using renewable energy, reduced energy and emission of green- consumers to avoid using plastic bags, polystyrene boxes and cling
house gases, and made without hazardous materials have slowly wrap to pack their food fearing high heat would cause seepage from
been introduced into the market. These initiatives are largely plastics. The Federation of Malaysian Consumers Associations
undertaken by corporations. It remains doubtful of similar initia- (FOMCA) chief executive officer Mohd Yusof Abdul Rahman also
tives by small businesses and the participation by consumers when hopes that the Malaysian authorities would conduct more research
purchasing products from the small and medium enterprises in this matter and set up strict regulations on plastic bag use
(SMEs). In order to address such matters, it would be necessary to especially for hot food of Malaysian’s street stalls (Star Online,
create an eco-effective system of “nutrient” management to coor- 2008). It should be noted that Malaysia produces 18,000 metric
dinate the material flows amongst actors in the product system tons of plastic related materials a day and this is 24% of the total
(Braungart et al., 2007). daily national production output (Economic Planning Unit, 2006).
According to Ottman et al. (2006), a green product should consist The state of Penang in Malaysia disposes 1500e1600 tons of plas-
of three major criteria which are consumer value positioning, cali- tics daily and averages the disposal of 1 kg of plastic per person
bration of consumer knowledge and credibility of product claims. daily! Chong (2009) quoted the Chief Minister of Penang as having
These three criteria are applied to the plastic bag usage research in said the local councils had spent US18.6 million to pay for waste
Malaysia. The consumer positioning and knowledge of the plastic disposal in 2007. In Penang, plastics can be seen littered or clogged
bag usage is included to identify consumers who are greener in water channels, drains and streets. To combat this menace, on 1
conscious and to further educate them on the concept. As for the July 2009, the state government of Penang declared Monday as
credibility of the products, the plastics are considered non- a “No Plastic Bag Day” to reduce plastic bag usage in the six major
environmental friendly and unhealthy. Therefore, there is a need supermarkets which used a total of 25.2 million pieces of plastic
to study the customers’ reflections on the usage of plastic bags to bags in 2008 notwithstanding the plastic bags distributed by
hold hot edible items. However, it should be noted that other than retailers, hawkers and other traders. With this “No Plastic Bag Day”
green issues, consumers are also concerned with cost and conve- campaign, the government estimates the disposal of plastic bags
nience. Therefore, more research on consumer needs and behavior is can be reduced by 2.1 million pieces per month (Filmer and Chin,
encouraged (Rex and Baumann, 2007). Gossling et al. (2005) stated 2009). In 2010, “No Plastic Bags Day” in Penang was extended
that the target group comprising marketing is one of the important from Monday through Wednesday to further reduce the usage of
factors to enlarge green consciousness with the lowest cost. There plastic bags. However, not all business owners pay heed to the
are also researches done on stakeholder theory on the influence of government campaign and plastic bags are still used in retail shops
consumers on green issues. However, the majority of these research and other small businesses.
is related to large organizations and the results have indicated bigger
organizations are more likely to be involved in green initiatives than 3. Plastic components and types
smaller business since the stakes are higher for them. Researches
done on smaller companies on this issue are scarce and no research In general, plastics may be divided into two major categories:
has been done on hawkers in Malaysia. The available literature thermo sets and thermoplastics. A thermo set is more durable and
describes different topics such as waste management and the usage stronger and is used primarily in automobiles, construction appli-
of plastic bags in general (Zabaniotou and Kassidi, 2005) with many cations, adhesives, inks, and coatings. A thermoplastic is weaker
technical research in chemistry, medicine and industrial packing. In and softer and is used to produce milk jugs, floor coverings, credit
terms of management issues, it has been identified that green cards, and carpet fibers. Each manufacturer has its own proprietary
K. Jayaraman et al. / Journal of Cleaner Production 19 (2011) 1527e1535 1529
formula for plastics and each plastic uses a variety of additives such to handle hot edible items. The plastic cling film should not be used
as plasticizers for flexibility, UV filters for protection from sunlight, to cover hot food but plastic packaging for takeaway plastic is safe
antistatic agents to protect electronic components, flame- only for one time use if the correct plastic is used. There is also
retardants, colorants, antioxidants, and heavy metals such as doubt whether food stall owners on the street has the knowledge in
cadmium, mercury and lead (Rosato, 2000). The plastic identifica- choosing the appropriate or ‘best’ plastic bag to pack food for
tion code (PIC) was introduced by the Society of Plastics Industry to customers. No study has been done in Malaysia to test the public
provide a uniform system for identification. There are seven groups awareness and perception of plastics particularly the street
of plastics used worldwide in relation to food as found in Table 1. vendors. In Dubai, a case study was done to test the vendor’s ability
According to the US Food and Drug Administration (FDA), those to select the suitable plastic cup in serving hot drinks. Apparently
plastics are classified as “Food Contact Substances”. Some of the cups with PS plastic (group 6) were used but unsuitable because its
toxins might seep from the plastic to the substances they come in maximum serving temperature is only 85 Celsius while hot drinks
contact with. Though rules require plastic materials be tested for might be have higher temperatures. In order to minimize the risk,
safety for approval by FDA, there are still doubts on the testing the recommendation was to prohibit the use of PS plastic cup in
method for plastics as there are conflicts of interest and a lack of serving hot beverages and to guide the vendors and consumers to
knowledge in the plastics migration process. The migration process use the correct cup ratings. Recommendations are also made to
may cause chemical changes in the food, its packaging or both organize more consumer awareness through media and schools
causing food contamination, loss of package integrity, or a decrease (Mohammed, 2007).
in quality. The most common food and plastic interactions are the Another test was also done to investigate the factors of seepage
migration of low molecular weight substances such as stabilizers, of chemical from polystyrene (PS group 6) cups. It was found that
plasticizers, antioxidants, monomers, and oligomers from plastic styrene monomer will migrate into the hot beverages depending
packaging materials into food (Arvanitoyannis and Bosena, 2004 as upon the fat content, temperature and duration. However,
cited in Khaksar and Khansari, 2009). Table 2 shows the commonly temperature is the most crucial factor as the level of migration
migrating chemicals into food when plastic materials are misused increases when temperature increases (Khaksar and Khansari,
Table 1
Plastic identification code and its attributes for food items.
Plastic identification code Type of plastic polymer Properties Common packaging applications
Polyethylene Terephthalate Clarity, strength, toughness, barrier Soft drinks, water and salad dressing
(PET, PETE) to gas and moisture. bottles; peanut butter and jam jars.
Stiffness, strength, toughness, resistance Milk, juice and water bottles; yogurt
High Density Polyethylene (HDPE)
to moisture, permeability to gas. and margarine tubs; trash and retail bags.
Table 3 Table 5
Basic matrix for comparison computation. Results of the two sample independent t-test.
out whether their subjective measurements in the Likert scale of Without moderating With moderating
1e5 are actually converging to their respective constructs. Of the variables variables
19 questions associated with the five constructs, two questions Exp (B) Wald c2 p-value Exp (B) Wald c2 p-value
connected with awareness/publicity were dropped because the Independent variables
main factor loading is below 0.5. All other questions were Awareness/Publicity 0.84 0.16 0.69 0.83 0.16 0.69
retained for further data analysis. The reliability analysis of Health hazards 4.49 5.42 0.02 4.98 5.71 0.02
Spoilage 0.71 0.44 0.51 0.65 0.71 0.40
Cronbach’s Alpha was used to determine whether the measure-
Environmental hazards 1.68 0.78 0.38 1.72 0.83 0.36
ments of the five constructs were consistent. Cronbach’s Alpha Regulations 0.69 0.62 0.43 0.70 0.54 0.46
values above 0.95 for the five constructs indicated data was Moderating variables
consistent. Table 4 in Appendix-II shows the summary of the Gender 1.72 0.99 0.32
results of the factor analysis and reliability analysis for each Age 0.95 0.67 0.41
Table 7 Table 9
Results of discriminant analysis. Model power comparison.
significant. The results of discriminant analysis show that the customers will avoid using these lockers or open shelves. Habits
factors awareness/publicity, spoilage, and regulations have not such as plastic bags usage might stem from culture and therefore
influenced the respondents to stop using plastic bags for hot edible those habits are cultivated since childhood; children learn what
items and the results are statistically significant. adults do and perceived adults to be right. Therefore it might take
The preceding results means that those three factors (aware- several years to break poor habits and to slowly inculcate a culture
ness/publicity, spoilage, and regulations) have little or no influence not to use plastic bags. Some countries have been able to make its
on the consumers to reduce the usage of plastic bags for hot edible citizenry alienate the use of plastic bags to parcel hot food items.
items although these factors were important in the study of Another factor not in the consumer’s favor is spoilage. The
Arkesteijn and Oerlemans (2005) and Maibach et al. (2008). The respondents stated that they would continue to use plastic bags
health hazards and environmental hazards are the primary factors for hot edible items even though they experienced plastic bags
influencing respondents to give up the usage of plastic bags for hot leakage. Leakage problems can be conveniently resolved by
edible items. This is consistent with the argument of Hartmann and replacing plastic bags right away. The rare occurrence of the
Ibanez (2006) as health can be a perceived self benefit to the softening or melting of plastic bags does not bother consumers. In
consumers which is directly linked to their usage. The significance order to overcome damages to assets because of leakages, a double
of environmental factor is also consistent with the opinions of layer of plastics will resolve such problems. The last independent
Arkesteijn and Oerlemans (2005), Kim and Choi (2005) and Laroche factor shows respondents did not favor regulatory measures. The
et al. (2001). The negative impact of environmental hazards government has not yet introduced any other alternatives to
parceling hot edible items in plastic bags might have been control and reduce plastic bags. Ayalon et al. (2009) suggested that
constantly pricking the minds of the respondents brought about by a complete ban on the plastic bags usage is not a rational policy
communication technologies. but imposing charges for the requesting plastic bags may be
The moderating variables namely age and gender were also a better and rational policy. This policy can confidently find
tested in both statistical methods but were found to be insignifi- support from the respondents as 82.8% of them felt that they
cant. This is consistent with the opinion of Conrad (1995) where would bring their own containers for hot edible items if they are
the demographic variables were found to be insignificant in their required to pay for the plastic bags.
discriminant analysis. The two statistical methods were then
evaluated for their model power by using Youden’s Index, likeli-
hoods and discriminant power. From the comparison, it is noted
Acknowledgment
that the discriminant model is slightly superior in comparison to
the binary logistic regression model. The health hazard is found to
The authors wish to thank the three referees for their valuable
be statistically significant in both the analyses and should be given
comments and suggestions which are really helpful in enhancing
emphasis during public campaigns to achieve reduction in plastic
the quality of this research article.
bags usage. The other factors such as awareness/publicity,
spoilage and regulations were not significant because of the low
importance perceived by the respondents. The consumers would
continue to use plastic bags even though there was greater Appendix-I. List of abbreviations.
publicity, awareness and education on the ban of plastic bags. This
may be attributed to the consumers’ habit of buying food in plastic
bags and avoiding the inconvenience to bring their own RoHS Restriction of Hazardous Substances Directive
containers. For instance, containers are usually bigger in size and SMEs Small and Medium Enterprises
heavier than plastic bags and poses subsequent storage problems. CAP Consumer Association of Penang
Carrying along food containers to buy hawker food during shop- FOMCA Federation of Malaysian Consumers Associations
ping is troublesome because shopping malls do not encourage the PIC Plastic Identification Code
bringing in of containers to prevent shoplifting. Shopping malls FDA Food and Drug Administration
provide lockers or open shelves to customers to keep their DP Discriminant Power
personal belongings such as containers. However, forgetful NGO NoneGovernmental Organizations
Appendix-II
Table 4
Results of factor analysis for the independent variables (n ¼ 96).
Table 4 (continued )
Appendix-III
Awareness/Publicity
1. Other containers (except plastic bags) for hot edible items is convenient Njeru (2006); Omran et al. (2009)
2. Other containers (except plastic bags) for hot edible items is easily accessible Arkesteijn and Oerlemans (2005); Omran et al. (2009)
3. More publicity in media or news is needed regarding the danger of plastic Greenley and Foxall (1996); Henriques and Sadorsky (1996);
bags used to pack hot edible items Clarke and Clegg (1998); Mohammed (2007); Maibach et al. (2008)
4. More awareness of “No Plastic Day” like Monday, Tuesday and Wednesday Filmer and Chin (2009)
in Penang is needed.
5. More education is needed for the public regarding the danger of plastic Lu et al. (2006); Xing (2009)
bags used to pack hot edible items.
Health Hazards
1. The type of plastic vendor used to pack hot edible items poses health hazards Arvanitoyannis and Bosena, 2004 as cited in Khaksar and Khansari, 2009.
2. In general, hot edible items packed in plastic bags pose health hazards Arvanitoyannis and Bosena, 2004 as cited in Khaksar and Khansari, 2009.
3. It is not healthy to keep the hot edible items in plastic bags for a long time Khaksar and Khansari, 2009
4. Hot edible items in plastic bags are not healthy for children Self-construct but supported by face validation
5. Hot edible items in plastic bags are not healthy for Senior Citizens Self-construct but supported by face validation
Spoilage
1. Plastic bags can cause leakage of hot food/drink. Mohammed (2007)
2. Plastic bags can melt or soften when carrying hot edible items.
3. Plastic bags can cause damage to your asset (car seat, clothes, skin burn)
in case of leaking.
Environmental Hazards
1. Plastic bags have caused soil and food chain contamination due to toxic Clean Up Australia (2008); Van Birgelen et al. (2009)
substance in the chemical breakdown.
2. Plastic bags are generally non bio-degradable. Siracusa et al. (2008); Van Birgelen et al. (2009)
3. Plastic bags are causing hygiene and cleanliness issues on the street. Clean Up Australia (2008); Van Birgelen et al. (2009)
Regulations
1. The government should propose some other alternatives to control and reduce Henriques and Sadorsky (1996)
plastic bags which are used for hot edible items
2. The government regulation is not the best option to control and reduce plastic Ayalon et al. (2009)
bags used to pack hot edible items.
3. The government should ban plastic bags used for hot edible items. Ayalon et al. (2009); Xing (2009)
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