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NetSuite Introduction

Agenda

1 Every Size, Every Industry, All Over the World


2 A Solution Suited for All
3 Achieve Lasting Success
4 A Platform for Flexibility & Growth
5 Data & Insights to Accelerate Businesses

2 Copyright © 2023, Oracle and/or its affiliates


Every Size, Every Industry,
All Over the World

3 Copyright © 2023, Oracle and/or its affiliates


Oracle NetSuite Growth

7,000+
Employees globally
The first
cloud company
Global Business Unit
34,000+
Customers worldwide

Customers in
over 215 Record
Countries
and Growth 6,000+
New customers
Territories last 12 months

4 Copyright © 2023, Oracle and/or its affiliates


ORACLE NETSUITE #1 CLOUD ERP

Retail Software

Transportation
Multi-book Manufacturing
Multi-currency

Wholesale Financial Services


ERP
Distribution CRM+
Multi-language
Pure Cloud Multi-country
Built-in tax
compliance
Platform
Omnichannel
Commerce BI
Unified Data
and POS Multi-tenant
Model
Built on Oracle
Stack

Fastest Growing Top 10 Cloud Companies


Top 10 FMS Vendor to Watch
Best Financial Management Best Relationship Mgt.
Best Business Software 3rd Year Running
Best Cloud Platform

5 Copyright © 2023, Oracle and/or its affiliates


What industry experts think about NetSuite?
Gartner
Worldwide SaaS and Cloud-Enabled Midmarket Finance Magic Quadrant for Cloud ERP for Product-Centric
& Accounting Applications 2020 Vendor Assessment Enterprises
Capabilities

Strategies
Source: IDC, 2020 Source: Gartner, 2023
Trusted by 37,000+ customers
Every Size. Every Industry. In Every Part of the World

Wholesale
FSI Services AMP Nonprofit Manufacturing Retail
Distribution
Top 5 NetSuite Differentiators

1. True Cloud
2. Unified Platform
3. Scalability
4. Real-time Reporting
5. Customer Experience

8 Copyright © 2023, Oracle and/or its affiliates


The World’s Greatest Multi-company, Multi-currency System

Worldwide HQ
GLOBAL SKR

AMERICAS EMEA APAC


REGION

COUNTRY
SKR VND

9 Copyright © 2023, Oracle and/or its affiliates


Enabling Global Business Growth

217
Countries & Dependent
27
UI Languages
100+
Countries Tax
Territories Deployed Calculation & Reporting

203+
Countries & Dependent
90
Bank Payment
190+
Currencies Updated
Territories Transacted Formats Daily

10 Copyright © 2023, Oracle and/or its affiliates


A Solution Suited
for All

11 Copyright © 2023, Oracle and/or its affiliates


Challenges Faced Running and Growing a Business

ACQUIRE AND GROW CUSTOMERS

CREATE AND DELIVER


OPTIMIZE CASH AND
PRODUCTS AND SERVICES
PROFITS

HIRE AND EMPOWER EMPLOYEES

12 Copyright © 2023, Oracle and/or its affiliates


A Suite of Applications to Run Your Business on a Single Database

ACQUIRE AND GROW CUSTOMERS HIRE AND EMPOWER EMPLOYEES

CRM HR Services

CPQ Performance Management


Ecommerce Workforce Management
Point of Sale Payroll

Connectors
Accounting
Inventory & Order Management Cash Management
Procurement Analytics & Reporting
Warehouse Management Planning & Budgeting
Supply Chain Management Billing & Revenue Management
Project Management Multi-Sub, Currency, Tax & Language

CREATE AND DELIVER PRODUCTS AND SERVICES OPTIMIZE CASH AND PROFITS

13 Copyright © 2023, Oracle and/or its affiliates


NetSuite 6 Technology Layers AI
Machine Learning
Advertising SuiteAnalytics
Media & Publishing Predictive
Software WorkBooks
Services Reporting
Multi-book Nonprofit KPI’s & Dashboards
Multi-language Manufacturing
Multi-currency Wholesale Distribution
Multi-country tax compliance Retail
ERP
Master Data Management
Financials
PSA
SCM
Point & Click Customization
Omnichannel Commerce
Powerful Scripting
CRM
Visual Workflow Builder
HCM
Integration APIs
BFN
INTELLIGENCE
No Version Lock
Built-in Platform
Built for the Cloud
Multi-tenant
INDUSTRY
Built on Oracle Stack
Built to Run a Business
Unified Data Model ONEWORLD
Everyone on Same Release

ERP/COMMERCE/PSA

SUITECLOUD PLATFORM

UNIFIED CLOUD PLATFORM

14 Copyright © 2023, Oracle and/or its affiliates


SuiteSuccess: A Proven Path to Success

• Ready day 1 with industry-specific


features, dashboards, KPIs and reports
Build Engage • Faster time-to value
SUITE
SUCCESS • Continuous engagement
Optimize Consume

15 Copyright © 2023, Oracle and/or its affiliates


Services
Software

Agency

Retail
Food & Beverage

Apparel & Footwear


Build Engage
Every
Industry
Optimize Consume
Wholesale Distribution

Manufacturing

Health & Beauty


Media & Publishing

Nonprofit
16 Copyright © 2023, Oracle and/or its affiliates
Digitalize your supply chain

Work Purchasing
Collaboration Management

Demand
Planning Item / Warehouse
Management

300+ BI Reports

Fixed
Assets Integration
(POS, B2C eCommerce,
DMS, HR, e-invoice...)

17 Copyright © 2023, Oracle and/or its affiliates


Finance & Accounting
Rich ERP Features

FINANCE & ACCOUNTING LEASING REVENUE MANAGEMENT


• General Ledger • Lease purchasing • Recurring Revenue Management
• Accounts Receivable • Lease Payment Schedule • Flexible Revenue Recognition
• Accounts Payable • Lease Contract Management Scheduling
• Tax Management • Percentage of Completion
• Fixed Assets Management Accounting
• Cash Management • Rev Arrangements with Multi
• Payment Management Deliverables
• Service Contracts

FINANCIAL FINANCIAL GLOBAL ACCT &


PLANNING REPORTING CONSOLIDATION
• Flexible Modeling • On-Demand, Real-Time • Multi-Currency Management
• What If Analysis • Flexible, Multi-Dimensional Reporting • Multi-Company Management
• Comprehensive Reporting & Analysis • Global Compliance • Audit & Compliance (GRC)
• Multi-Currency Support • Consolidation • Multi-Language
• Multiple Outputs • Configurable Tax Engine

18 Copyright © 2023, Oracle and/or its affiliates


Rich ERP Features

ORDER MGMT PROCUREMENT INVENTORY


• Quote and Order Management • Purchase Requisition • Inventory Control and
• Billing Management and Invoicing • Purchase Contract & Blanket PO Warehouse Management
• Flexible Billing Scheduling • Request for Quote (RFQ) • Cost Management
• Order Fulfillment and Continuity • Requisition Approval Workflow • Order Fulfillment
Programs • Inventory Visibility
• Promotions
• RMA: Return Material Authorization

HCM CRM BUSINESS INTELLIGENCE


• Recruiting & HR • Customer 360 • Customized reporting
• Talent management • Rich customer profiles • Operational & financial reports and
• Time accounting & payroll • Segments for upsells and promotions dashboards
• Data analysis by segments
• Employee self-service • Customer lifetime value • Instant, real-time visibility from summary to
• Managerial approval workflow • Partner management drill-down levels
• Commission plans • Robust security, segregation of duties
• Workplace event • Auditable business process
19 Copyright © 2023, Oracle and/or its affiliates
High useability

Data at your fingertips


• KPIs, metrics, scorecards, reminders
• Operational and financial
• Role-based data visibility
• Easy personalization

Real-time access
• Live-data across all business functions
• Instant access with internet connection

Powerful drill-down capability


• Summary view of data
• Drill-down to multiple transactional levels

20 Copyright © 2023, Oracle and/or its affiliates


Transform the Business Experience
Unite marketing, commerce, operations and services to deliver connected consumer experiences

The benefits your company can find from NetSuite?

Realtime visibility of Efficiency Improvement Provide capability to Business


entire organization Employee Empowerment help biz scale up Centralization

Customize to fit biz Flexible Automate Easy


requirement pricing everything Integration
21 Copyright © 2023, Oracle and/or its affiliates
Scale your business
alongside with NetSuite

Like many other ERPs such as SAP, Oracle Fusion, and Microsoft, what makes NetSuite stands out is in its ability to provide businesses
with the capability to scale up.

As you grow, NetSuite also grows with your company. With its four-tiered architecture (Industry, Multi-Subsidiaries, Modules and Platform),
NetSuite allows businesses to expand seamlessly.

If you require more users, you can upgrade to NetSuite Enterprise. If you expand nationally or operate internationally, invest in modules and
functionalities for global company operations. If you are concerned about changing platforms as you grow, you don't have to worry about
that with NetSuite. It is designed to support you from small-to-medium to becoming a corporation.

22 Copyright © 2023, Oracle and/or its affiliates


Record to Report Process
Record to Report

• Financial segments flow from


transaction and entity records
through to the General Ledger
and Chart-of-Accounts,
allowing for reports to be run
by a number of dimensions

Chart of Segmentation Bank and Currencies and Journal Entries


• Exchange Rate integration Exchange
Accounts Strategy Credit Card
provides accurate, automated Reconciliation Rates
exchange rate updates on a
daily basis

• Allocation and amortisation


schedules ensure that
expenses are dealt with on
time and accurately Budgeting Allocation Amortization Period Close Budget
Schedules Schedules Management Reporting
ROLE(S):

Finance
Financial
Reporting

23 Copyright © 2023, Oracle and/or its affiliates


FINANCE: HIGH-LEVEL
Process Roles
Accounts
Currency &
Financial Chart of Receivable/ Bank
Exchange
Overview & Segments Accounts Accounts Reconciliations
Rates
General Ledger Payable

Accounting/
Controller
FINANCIALS

Financial Period Close Inventory


Value Add Journal Entry Budgets
Management Costing
Processes
Controller/ Senior
Executive

Trial balance
Budget vs. Variance Profit Margin Income
and GL Balance Sheet
Actual Reporting Reporting Statement
Reporting Reporting
Senior
Executive

24 Copyright © 2023, Oracle and/or its affiliates


FINANCE: OTHER SALES ORDER INVOICING

1a
Bill Safes
Orders 5
Process Roles
Email
Yes
Billing & 1b 2
INVOICE

Revenue Single Create Invoice Delivery


Invoice? From SO Preference
Fax
Created

Notification Yes
Finance
Print
1c
Create from
Item
Fulfilment

25 Copyright © 2023, Oracle and/or its affiliates


FINANCE: OTHER INVOICE COLLECTION

Notification
Alert Invoice
Paid

Process Roles
Reminder
Payment

Remit Payment Apply Invoice


PAYMENT

Billing & Payment Creation Payment Paid in Full


Revenue

A/R Clerk

Invoice Monitor A/R


Thank You Note Status Aging
Open Report

26 Copyright © 2023, Oracle and/or its affiliates


FINANCE: A/R DASHBOARD
ORDER TO CASH

27 Copyright © 2023, Oracle and/or its affiliates


FINANCE: CREATE VENDOR BILL FROM PO

1a

Process Bill POs Roles

No
1b Bill from 2
BILL PO

Payables & Receive Create Bill Item View/Edit Landed


3-Way
Financial
Management
Items From? Receipt Bill Cost? Match
Record
Account Payable/
Controller
Yes
1c
3
Bill form Add
PO Record Landed
Cost to Bill

28 Copyright © 2023, Oracle and/or its affiliates


FINANCE: VENDOR BILL PAYMENT

Process Roles

Yes No
BILL PAYMENT

Payables & 3-Way A/P Aging Payment Vendor Process


Financial Match Credit?
Management
Reminder Due? Payment

Account Payable/
No Controller
Yes

Apply
Credit to
Bill

29 Copyright © 2023, Oracle and/or its affiliates


FINANCE: A/P DASHBOARD
ORDER TO CASH

30 Copyright © 2023, Oracle and/or its affiliates


FINANCE: CONTROLLER DASHBOARD
ORDER TO CASH

31 Copyright © 2023, Oracle and/or its affiliates


NetSuite Segmentation Guide
Tips for building segmentations and COA on Oracle Netsuite

32 Copyright © 2023, Oracle and/or its affiliates


Design helps you get your point across

33 Copyright © 2023, Oracle and/or its affiliates


How to start your COA Design
Example
Examples
Example
Dashboard KPIs and Metrics

KPIs
• # of Orders • Receivables Turnover • Change in Operating Cash Flow
• Bank Balance • Return on Equity • Change in Operating Expenses
MANAGE TEAM TASKS, EVENTS, AND • Days Outstanding • Revenue • Change in Orders
BUSINESS HEALTH • Days Sales Outstanding • Revenue per Employee • Change in Payables
• Debt to Equity • Sales • Change in Receivables
• Debt to Total Assets • Change in Revenue
• EBITDA MEASUREMENT METRICS • Change in Sales
• Equity Transactions • Change in Average Days to Pay • Change in Sales (Cash Basis)
• Expenses • Change in Average Days to • Change in Sales Orders
• Expenses (excluding Tax; Dep’n Receive • Change in Total Bank Balance
& Amort) • Change in Bank Balance
• Gross Margin • Change in COGS
• Gross Margin % • Change in Credit Card Balance
• Gross Profit • Change in Credit Card Expenses
• Gross Profit % • Change in Expenses
• Net Income • Change in Forecast
• Net Income % • Change in Income
• Operating Expenses • Change in Sales
• Operating Expenses (excluding • Change in Late Purchase Orders
REAL-TIME REPORTS Tax; Dep’n & Amort) • Change in New Vendors
ANYWHERE • Profit Margin on Sales • Change in Open A/P by Vendor
• Quick Ratio • Change in Open Estimates
• Change in Open Purchase
Orders

38 Copyright © 2023, Oracle and/or its affiliates


ERP Solution Landscape

Create Sales Order Invoice Customer Review A/R Aging Monitor,


Order to Cash Order Validation Pick, Pack, Ship Accept Customer Payment
Analyze, Alert

Demand and Item360 Calculate Calculate Procure


Supply Planning Demand Plan Supply Plan
Plan to Procure

Manage Vendor Purchase Order Approve Receive Create Review Vendor Bill Payment Monitor, Analyze,
Procure to Pay Master Purchase Order Purchase Order Vendor Bill A/P Aging Alert

39 Copyright © 2023, Oracle and/or its affiliates


Order to Cash: Challenges &
Solutions
SALES ORDER BILLING & REPORTING
MANAGEMENT MANAGEMENT COLLECTIONS

CHALLENGES CHALLENGES CHALLENGES CHALLENGES


Manual order entry Lack of oversight Manual billing Limited Metrics
Manual customer Slow fulfillment A/R visibility Manual Calculation
notices process
many systems

SOLUTIONS SOLUTIONS SOLUTIONS SOLUTIONS


Built in sales process Order traceability and Bulk invoicing Real-time Metrics
with integration to audit logs
DMS systems Real-time receivables Dashboard KPI’s
Pre-defined fulfillment
process TMS integration

40 Copyright © 2023, Oracle and/or its affiliates


SALES: DASHBOARD
ORDER TO CASH

41 Copyright © 2023, Oracle and/or its affiliates


Dashboard KPIs and Metrics

Sales Pipeline Analysis


MANAGE TEAM TASKS, EVENTS, AND • Sales by Item
BUSINESS HEALTH • Sales by Customer • Forecast vs Quota
• Pipeline by Status
• Sales by Sales Rep • Pipeline by Sales Rep • Forecast by Status
• Sales by Partner • Pipeline by Customer • Calculated Forecast by Sales Rep
• Sales by Historical Team • Open Opportunities • Forecast by Sales Rep
• Sales by Promotion • Opportunities to Close • Forecast by Customer
• New Customer Sales • Open Quotes By Lines • Forecast (Outstanding) by Customer
• Open Invoices • Open Quotes • Forecast by Item
• Quotes Register • Forecast Accuracy
Sales Orders • Sales Activity by Sales Rep • Forecast vs Quota by Class
• Sales Orders by Customer • Sales Activity by Customer • Forecast vs Quota by Department
• Sales Order by Item • Customer Aging History • Forecast vs Quote by Location
• Sales Order by Sales Rep • Opportunities Won
• Sales Orders by Partner • Opportunities Lost
• Sales Orders by Historical Team • Quotes to Close
• Sales Orders by Promotion
• New Customer Sales Orders
REAL-TIME REPORTS
ANYWHERE

42 Copyright © 2023, Oracle and/or its affiliates


Order Fulfillment

43 Copyright © 2023, Oracle and/or its affiliates


ORDER FULFILLMENT: BENEFITS

Customer Back Orders Reduced 60% - 80%

Delivery Efficiency Improved 75% - 90%

Order
Management Reduced 60% - 80%
Time spent shipping to Customers

Source: SL Associates – KPI improvements are estimates based on


discussions with NetSuite customers

44 Copyright © 2023, Oracle and/or its affiliates


Sales Order Fulfillment

YES YES

Pending Shipping Pick, Pack, Ready to Pick Print Picking Pick Ready to Pick Pack
Fulfillment Ship Notification Tickets Notification

NO NO

Ready to Ship
Notification

Monitor Analyze
Ship
Alert
ROLE
Invoice YES
Notification
Email Shipping
Notification NO Email
Warehouse Operations
Notification

45 Copyright © 2023, Oracle and/or its affiliates


ORDER FULFILLMENT: PICK-PACK-SHIP
TMS

1 2 3 4
Pending Yes Auto Print
Fulfillment Shipping routing Picking Pick Pack
Tickets
Map
Ready to Pick Ready to Pack
Process Notification Notification Roles
ORDER TO CASH

Trip Ready to Ship


Notification
Warehouse
Management
Vehicle Monitor 5
Analyze
No confirm Alert Ship
Warehouse
Operations

Yes Email
Notification
Invoice Email Shipping
Notification Notification
No

46 Copyright © 2023, Oracle and/or its affiliates


Procure to Pay: Challenges &
Solutions
APPROVAL COST REPORTING
WORKFLOW CONTAINMENT

CHALLENGES CHALLENGES CHALLENGES


Lack of visibility and Overspending Lack of visibility
control in the Unrealized savings Manual processes / Excel
procurement process Lack of visibility Lack of audit trail

SOLUTIONS SOLUTIONS SOLUTIONS


Purchasing approvals Visibility over and Real-time reporting,
and thresholds approval of purchase Dashboards, KPI’s and
transactions Alerts
Dashboards and alerts
Timely payments Audit trail attached to
each transaction
Dashboard metrics

47 Copyright © 2023, Oracle and/or its affiliates


Procure to Pay Process
Procure to Pay

• The Employee Center provides


employees the ability to
request purchases
NO
• Approval processes assist in
eliminating rogue spending
Enter Purchase Purchase Approved? Rejected Purchase
Request Order
• POs can be automatically YES
emailed to vendors to
eliminate manual processes

• Leverage reminders to Purchase Order


proactively alert users to next
steps

NO
ROLE(S):

Receiving Needed? Create Vendor Bill Vendor Bill Payment

YES

Finance Purchasing Item


Manager

Receive PO

48 Copyright © 2023, Oracle and/or its affiliates


Purchase Approval Process
Procure to Pay

• Leverage native approval


routing to ensure purchases
are reviewed and approved by
the right stakeholders

• Approval routing is hierarchical


based on supervisor, or Vendor Record Enter Purchase
designated purchase approver Request
on employee record
YES
• Utilize reminders to proactively
alert users to next steps and
notify requestor of progress Check Employee Above Limit? Set Next Pending Notify Approver
Purchase Limit Approver Approval

NO

ROLE(S):

Check Approver’s
Approve Reject
Approval Limit

(Once fully
Finance Purchasing approved)

Approved Purchase
Order Notify Requestor

49 Copyright © 2023, Oracle and/or its affiliates


Vendor Bill Creation
Procure to Pay

• Estimates (or Quotes) are


issued to provide prospective
pricing and order detail

• If accepted, Estimates can then


be converted into a Sales Order
Bill Purchase
Orders
• Lead/Prospect/Customer
statuses assist in tracking
pipeline and sales activity

Create Bill Bill from individual


Procure/Receipt View/Edit Bill G/L Impact
From? Purchase Order

ROLE(S):
Bill from Item
Receipt

Finance Purchasing
Standalone Bill
(UI or CSV)

50 Copyright © 2023, Oracle and/or its affiliates


Vendor Payment
Procure to Pay

• Leverage aging reports and


accounts payable dashboard
portlet to easily forecast future
payments

• Create vendor payments in


bulk or as one-offs from the
vendor bill YES NO

• Create batch payment files to


upload to online banking A/P Aging Payment Due? Vendor Process
system (e.g. ABA files) Reminder Prepayment or Payment via
Credit? EFT and Auto-
Email
YES Remittance
NO

ROLE(S):

Apply
Prepayment or
Credit to Bill
Finance

51 Copyright © 2023, Oracle and/or its affiliates


Vendor Returns
Procure to Pay

• Purchase returns are linked to


vendor credits and refunds
creating better visibility into
credit transactions
YES
• Linked Purchasing and
Accounts Payable functions to
streamline the flow of Manage Vendor
Manage Vendor Manage Vendor Refund Provided? Refunds
information Credits
Returns
NO
• Elimination of manual
processes and off-system
tracking requirements

Apply Vendor
Credit
ROLE(S):

Vendor Return Vendor Credit Vendor Refund


Finance Purchasing Item
Authorisation Memo
Manager

52 Copyright © 2023, Oracle and/or its affiliates


Procure to Pay KPIs and Reports
KPIs Reports
• Expenses • A/P Aging Report
• Debt to Total Assets • A/P Register
• Debt to Equity • A/P Payment History by Bill
• Value of Open POs • A/P Payment History by Payment
• Value of Late POs • Open Bills
• Number of POs • Purchase by Vendor
• Late POs • Purchase by Item
• Partially Received POs • Purchase Order Register
• Total POs • Open Purchase Orders
• Late Orders by Vendor • Purchase Order History
• On-Time Delivery • Accounts Payable Cash Outlay
• Number of Orders • Average Days to Pay
• # Orders Received • A/P Aging
• # Bills • A/P Aging Graph
• # Late POs • Bills Overdue
• # Receipts • Discount PO Payment
• % of Time • Late or Unreceived Orders by Vendor
• Open A/P by Vendor
METRICS • Open Purchase Orders
PO STATUSES ON REDUCE ROGUE • Purchase Orders Pending Receipt
• Decrease in Late POs
YOUR SPENDING • Decrease in Value of Open POs • Spend by Vendor
DASHBOARD • Increase in % On Time • Vendor Rank

Actively manage open Use approval workflows


PO’s to ensure timely to systematically track,
receipt and billing communicate, and
approve PO’s
53 Copyright © 2023, Oracle and/or its affiliates
Supply chain management:
Challenges & Solutions
INVENTORY VENDOR
PROCUREMENT REPORTING
MANAGEMENT MANAGEMENT

CHALLENGES CHALLENGES CHALLENGES CHALLENGES


Out-of-stock due to lack of No visibility into vendor Track incorrect shipments from No insights into inventory
visibility and manual re-order performance, hindering vendors profitability
processes purchasing decision
Manual and time-consuming No real-time visibility into stock
processes level

SOLUTIONS SOLUTIONS SOLUTIONS SOLUTIONS


Utilize inventory planning and Use vendor scoring reports 3-way match among PO, Bill,
re-ordering tools to ensure you to help with vendor Automated monitoring
and Receipts
have the products needed management initiatives reporting of inventory
profitability and turns
Automated purchasing
approval process Real-time integrated system
with proactive stock reminders

54 Copyright © 2023, Oracle and/or its affiliates


SUPPLY CHAIN MANAGEMENT: EFFICIENCY GAINS

Inventory Costs Reduced 20% - 30%

Obsolete Inventory Carrying Costs Lowered 20% - 40%

Inventory Fulfillment Rates and Back Orders Improved 75% - 85%


Management

Planning Cycle Times Reduced 20% - 30%

Source: SL Associates – KPI improvements are estimates based on


discussions with NetSuite customers

55 Copyright © 2023, Oracle and/or its affiliates


SUPPLY CHAIN MANAGEMENT: HIGH-LEVEL
Process Roles
Define
Define Item Reporting
Executive/ Strategy Strategy
Management
Executive
Management

Manage Item Procure


DESIGN TO BUILD

Master to Pay
Engineering

Order to
Cash Engineering

Manage
Production/ Manage Inventory Analyze
Inventory
Warehouse Warehouses Transactions
Inventory
Warehouse
Manager

56 Copyright © 2023, Oracle and/or its affiliates


SUPPLY CHAIN MANAGEMENT: PLANNING

Manufacture
2 3 4
1 Demand
Calculate Calculate
& Supply
Demand Plan Supply Plan
Planning
5
Item 360
Dashboard Procure
Process Roles
Historical
Demand Info
Sales
Purchasing
RFQ
PLAN

Supply Chain
Supply Info Sales Manager

Purchase
Contract

Historical
Sales
Purchase
Order

57 Copyright © 2023, Oracle and/or its affiliates


SUPPLY CHAIN MANAGEMENT: PURCHASING
Process Roles
Return to Design to
Debit Build

Purchasing
1 Manage 2 3 Purchasing
Manager
PROCURE TO PAY

Vendor Plan Procure


Master

4
Receive
Warehouse
PO
Management
Warehouse
Notification Manager

5 6 7

Payables & 3-Way Bill


Bill PO
Financial Match Payment Accounts
Management
Notification Payable/
Controller

58 Copyright © 2023, Oracle and/or its affiliates


SUPPLY CHAIN MANAGEMENT: INVENTORY MANAGEMENT
1 2 3
Manage Manage
Manage Transfer Transfer Order Transfer Order
Offers
Item Fulfillments Item Receipts

Procure 4
to Pay Manage Inventory
Adjustments
MANAGE INVENTORY TRANSITIONS

Process 5 Roles
Manage Inventory
Transfers
Manage Inventory
Production/ Warehouses Transaction
Warehouse s

Order to
Cash

Production/
Warehouse
6
Manage Work
Orders

7
Manage
Assembly Builds

8 Manage
Assembly Inventory
Unbuilds

59 Copyright © 2023, Oracle and/or its affiliates


SUPPLY CHAIN MANAGEMENT: DASHBOARDS
ORDER TO CASH

60 Copyright © 2023, Oracle and/or its affiliates


Dashboard KPIs and Metrics

Inventory Cost Accounting


MANAGE TEAM TASKS, EVENTS, AND
BUSINESS HEALTH • Inventory Profitability • Production Variances by Item
• Current Inventory Status • Purchase Price Variances by
• Physical Inventory Worksheet Item
• Inventory Valuation • Planned Standard Costs by
• Inventory Revenue Cost Version
• Inventory Back Order Report
• Inventory Activity Detail
• Inventory Back Order Report Demand Planning
• Inventory Activity Detail
• Items Pending Fulfillment • Demand History by Item
• Inventory Turnover • Item Demand Plan by Item
• Transfer Order Register • Item Demand Forecast vs
Actual

REAL-TIME REPORTS
ANYWHERE

61 Copyright © 2023, Oracle and/or its affiliates


Inventory Management:
Challenges & Solutions

ACCOUNTING DOWNSTREAM TRANSACTION


ACCURACY AUTOMATION HISTORY

CHALLENGES CHALLENGES CHALLENGES


Multiple sources Manual entry Limited visibility
Lack of consistency Error prone Lack of reporting

SOLUTIONS SOLUTIONS SOLUTIONS


Single Item Master Auto-Populate Fields Item 360o Reporting
across multiple
subsidiaries Reduced Errors Product Insight

Flexible pricing &


consistent accounting

62 Copyright © 2023, Oracle and/or its affiliates


Design to Build

• Transfer Orders are used where Manage Inventory Transactions


there is a transfer between
physical locations; inventory
transfers are used for virtual
locations.

• Inventory Adjustments are used to


decrease or increase inventory Procure to Pay Manage Manage Manage
quantities which may not be a Transfer Orders Transfer Order Transfer Order
result of a purchase or sale. Item Item Receipts
Fulfilments
• Inventory Transfers are used to
record item transfers between
locations without fulfillment Manage Inventory
Manage
process. Warehouses Adjustments
Inventory
Transaction

ROLE(S):
Manage
Inventory
Transfers

Inventory Finance
Manager Cycle Count

Inventory
63 Copyright © 2023, Oracle and/or its affiliates
Item Management: KPIs & Reports
KPIs Reports
• Late Vendor Orders • Sales by Item • Items to Upsell
• Value of Late PO’s • Purchases by Item • Items w/ Preferred Vendor
• Value of Shipping Charges • Sales Orders by Item Pricing > Base Price
• Value of Open PO’s
• Inventory Turnover • Inventory Profitability • Items w/ Recent Price
• Days Inventory on Hand • Current Inventory Status Increase
• Drop Ship Quantity Sold • Physical Inventory • New Items in 3 months
• Drop Ship Total Sold Value Worksheet • Recommended Replenish
• Number of Drop Ships • Inventory Valuation • Inventory Activity
• Number of Drop Ships Sold • Inventory Revenue • Inventory Adjustment
• Value of Drop Ships Sold • Inventory Back Ordered Detail
• Days Inventory on Hand • Inventory Activity Detail • Inventory Aging
• Value Per Order
• Average Gross Profit • Stock Ledger • Inventory On Hand
• # of Fulfillments • Items Pending Fulfillment • Inventory Stock Status
• # of Packages • Inventory Turnover Summary
• $ of Shipping • Transfer Order Register • Item Rank Sales
• Graph trends by • # of Customer Returns • Available to Sell • Item Return Reason
sales, revenue, • Value of Customer Returns • Average Cost vs. Average • Items on Backorder
customers and Selling Price • Items on Order
more METRICS • Average Sales Price by • Items Ordered Last 24
Item Hours
• Change in Sales • Full Item Pricing • Overstocked Items
• Fully customizable • Change in Inventory • In Transit • Returns by Item
key metrics • Change in Late Vendor Orders • Inventory Stock Status
• Change in Open PO’s
• Change in Orders Summary
• Change in Value of Late PO’s • Item Audit
• Change in Value of Open PO’s • Item Description Change
Audit
• Item Price Change
• Items to Reorder
64 Copyright © 2023, Oracle and/or its affiliates
MANAGE ITEM COSTING

• Standard costing enables


you to track standard
Manage Item Costing
costs for items and to
track variances between
these expected costs and
actual costs.

• Average (weighted-
average method) costing
is calculated as the total
units available during a Create Cost Configure Item Create Cost Planned Planned
Categories Record Versions Standard Cost Standard Cost
specific date range
Rollup
divided by the beginning
inventory cost plus the
cost of additions to
inventory

ROLE(S):

Update
Standard and
Supply Revalue
Finance
Inventory
chain
Manager

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MANAGE INVENTORY
TRANSACTIONS

• Warehouse employees are


Manage Inventory Transactions
responsible for managing
inventory transactions.

• To move inventory between one


warehouse to another, a
Transfer Order is used allowing
for the fulfilment and receipt of
the inventory. Procure to Pay Manage Manage Manage
Transfer Orders Transfer Order Transfer Order
• To move inventory between
Item Item Receipts
virtual locations, an Inventory Fulfilments
Transfer is used which directly
moves the inventory.
Manage
• When inventory is out of sync Manage Inventory
an Inventory Adjustment is Warehouses Inventory Adjustments
used. Transaction

ROLE:
Manage
Inventory
Transfers

Warehouse
Manager
Cycle Count
INVENTORY MANAGEMENT: DASHBOARDS

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Dashboard, Reminders, KPIs and Reports
INVENTORY REPORTS DEMAND PLANNING
MONITOR FREQUENTLY-PURCHASED • Demand History by Item
MANAGE TEAM TASKS, EVENTS, AND INVENTORY/ITEMS
ITEMS • Inventory Profitability • Item Demand Plan by Item
BUSINESS HEALTH • Item Demand Forecast vs. Actual
• Current Inventory Status
• Physical Inventory Worksheet
• Inventory Valuation
KPI’s
• Inventory Revenue • Sales Orders
• Value per Order
• Inventory Back Order Report
• Average Gross Profit
• Inventory Detail
• Items Pending Fulfillment • # of Fulfillments
• # of Packages
• Inventory Turnover
• Transfer Order Register • Value of Shipping Charges
• Customer Returns
• Item Price Alert
• Inventory Value
• Item Activity
• Item Sales History • Inventory Turnover
• Days Inventory on Hand
• Gross Profit by Item
• Sales by Item KPI SCORECARD
• Material Shortage Report
• Warehouse Operations
• Inventory Forecast Report • Inventory
• Overstock Items Report
• Track and trend • Evaluate inventory • Negative Inventory
fluctuations in REAL-TIME REPORTS
TRACKmovement
INVENTORY to identify
FROM • Expired Inventory
inventory ANYWHERE
slow- and fast-moving
ANYWHERE • Lots Nearing Expiration
inventory to drive
more profitable
product portfolio
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Fixed Asset Management
Fixed Asset Management
• Asset proposal and acquisition
process integrates with
transaction records for full
visibility
No
• Automated management of Accept
Proposal?
fixed asset acquisition,
depreciation, revaluation,
Vendor bill Asset Proposal Generate Assets
retirement, maintenance Yes
schedules and insurance

• Import new and mid-life assets


into NetSuite

• Single source of information


for everything related to each
fixed asset Asset Listing Periodic
Depreciation
ROLE(S):

Finance Purchasing

Asset Revalue Asset Transfer Asset Disposal

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Fixed Asset List

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Fixed Asset Record

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Fixed Asset List

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Fixed Assets Summary Report

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Asset Register Report

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Depreciation Monthly Report

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Depreciation Schedule Report (Net Book Value)

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ASSET RECORD

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DEPRECIATION HISTORY – ACCOUNTING METHOD

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Achieve Lasting Success

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Guiding Your NetSuite Journey
CHECK
POINT 1 Implementing
LCS
• Learning Strategy
• Introductory Training
• Administrator & User Training

CHECK
POINT 2 Getting Comfortable
ACS LCS
CHECK
POINT 3 Optimizing • 24x7 remediation support
• Proactive technical guidance
• Learning Action Plan
• Practice Sessions
• Implementation Support • Reinforcement Training
ACS
• Performance tuning
• Business Solution Advice
• Solution optimization

LCS
CHECK
POINT 4 Growing
• Learning Action Plan Review
ACS LCS
• Process walk-throughs
• Functional deep-dives • Strategic roadmaps • Learning Action Plan updates
• Performance monitoring • New Release reviews
• Development and Testing • Feature exploration

80 Copyright © 2023, Oracle and/or its affiliates


Growing with strategic roadmap – Stairway methodology

Dominate
Expand Accelerate
Elevate
Establish • Business insights and reporting
• Integrated ecommerce
• Centralized HCM
• International expansion • Financial planning and budgeting
• Financials • Inventory management
• CRM and order processing • Work orders and assemblies
• Analytics and dashboard

81 Copyright © 2023, Oracle and/or its affiliates


A Platform for Flexibility &
Growth

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Business platform
ACTIONABLE INTELLIGENCE

Graphical Analysis KPIs Visual Actionable Action Gauges Visual Alerts Metrics Dashboards Global Mobile Office Integration
Reports Reminders Financial Reports Management Search

FOR YOUR BUSINESS

Finance Retail Nonprofits Airlines Media/Publishing Advertising General Business WD Manufacturing

ROLE SECURITY

CEO Customers Shipping Merchandise Consultant Sales Rep CFO Partners Vendors

DATA ANALYSIS
Saved Report Data Real-Time 1
Searches Scheduling Consolidate Caching 2 3
SuiteSegments BI Gateway

UNIFIED DATA

Marketing CRM Projects Order Management Commerce Inventory Engineering Manufacturing Services Shipping Billing & Purchasing Time & Expense
Rev Rec

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SuiteCloud: Customize and Integrate, Always Upgradable

No-code Integration Platform Development


Customization

Custom Data And UI Web Services API Customization Language + APIs


Records, Fields, Forms REST + SOAP

Business Applications
File Import
Performance Dashboards
CSV
Development Framework

Business Process High Performance


Automation Data Connectors Developer Tools

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Automatic Upgrades, Including Customizations and Integrations

100% OF OUR CUSTOMERS ARE ON THE SAME RELEASE


Two major upgrades per year Customizations carry forward
Ongoing minor upgrades throughout the year Customer use cases incorporated in QA testing
Release preview environment Choose scheduled maintenance time

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Oracle Technologies Accelerating NetSuite Value

Data Centers

Oracle Cloud Autonomous


Infrastructure Database
NetSuite
Analytics Warehouse

Identity Access ExaData Cloud Oracle Multi- Autonomous Data


Management Service tenancy Warehouse

Oracle Business Oracle Content Oracle Cloud Oracle Analytics


Oracle AI Services
Network Cloud Enterprise Cloud
Integration Cloud
Performance
Management

Bill Capture within NetSuite AP Automation


NetSuite NetSuite Analytics Warehouse
Planning & Budgeting NetSuite Supply Chain Control Tower

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Growing Our Data Centers

Dublin
Seattle Amsterdam
London
Santa Clara Newport Frankfurt
Chicago Boston Tokyo
San Jose
Phoenix Ashburn Osaka

Sydney

Melbourne

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Key Benefits of OCI Data Centers

Reduced Latency Smoother Consistency and Latest Technologies


Performance Reliability

• More data centers in • Fewer customers in • Consistency in • Exadata – the fastest


more locations each data center performance Oracle database
reduces between regions platform in the world
• Easier regulatory
performance
compliance • Reliability within • Autonomous
volatility
every region database

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Secure at All Levels

Network Database Application End User Controls


• Intrusion Detection • Intrusion Detection • Antivirus Scanning • Roles & Permissions
• Vulnerability Scans • Dedicated DB • Anomaly Detection • IP Address Validation
• Pen Tests • Encryption at REST • Single Sign On
• Zero Trust • Regular Backups • Multi-Factor
Authentication
• Audit Trail

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NetSuite AI Advantage - A Quantum Leap in Insight and Productivity

Oracle NetSuite The


Infrastructure Data Suite

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NetSuite AI Framework

Applications
SuiteApp.com
Global ERP CRM HCM PSA Commerce Analytics Partners & Apps
& Reporting

Platform
AI Assistants AI Advisors Customization Process App Development Integration App Distribution
Automation

GENERATIVE AI SERVICES OTHER AI SERVICES

AI Services Summarize, Foundation Vision Anomaly Document OCI


Search, Classify Models Detection Understanding Data Science

Creative Insights Auto SQL Speech Forecasting Language & DA

Infrastructure
Oracle Cloud Infrastructure Autonomous Database Virtual Cloud Network GPU

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How AI is Embedded into the Suite

Platform Assistants Advisors

• Single centralized source • Handle repetitive tasks • Use AI-driven analysis to


of data on best-in-class based on business rules identify trends, make
infrastructure • Increase accuracy, speed predictions answer
• Connects the team and and employee question and offer
data across the productivity, reduce recommendations.
organization errors • Deliver unique insights,
drive decision-making

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NetSuite AI Powered Capabilities within NetSuite Products and Services

NetSuite Advisors NetSuite Assistants

NetSuite Planning and Budgeting NetSuite Bill Capture


NetSuite Analytics Warehouse Anomaly Detection in OCI Data Centers
NetSuite Supply Chain Control Tower
NetSuite Intelligent Item Recommendation
SuiteAnswers Virtual Support Assistant

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Data & Insights to
Accelerate Business

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Role-Based BI View
Using a unified data source

External Systems Customers

CEO
ERP SRP CFO

WAREHOUSE PROJECT
MANAGEMENT MANAGEMENT

CORE BUSINESS
CUSTOMER MANAGEMENT
INVENTORY ORDER MANAGEMENT RESOURCE
MANAGEMENT MANAGEMENT
GLOBAL FINANCIAL MANAGEMENT Sales Rep/
BILLING MANAGEMENT Manager
Shipping
Manager REVENUE MANAGEMENT

TIME &
MANUFACTURING EXPENSE

SUPPLY
CHAIN PROJECT
ACCOUNTING
MANAGEMENT

Merchandise Consultant/ PS
Manager Director

Partners
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Access Anywhere With Internet
Answering questions and driving discussions at every level

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How AI and ML Helps to Unlock the Suite

Documents Predictions Language

• Automated document • Intelligent Insights • Conversational


classification - Supply chain predictive risks* experiences
• Optical Character • Time series forecasting • Text analysis
Recognition (OCR) • Fraud detection • Translation
- Bill capture*
• Automated form entry • Chatbots and LLM
• Key value extraction

* Released in NetSuite

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