In-Class Assessment Guide :

Communication and Client Relations

Names of Participants in the Group: _Group 1___________

Software Product Assigned: _______Siftmed____________

Date: ______9 May 2024____________________

Exercise 1: Understanding the Software Product

Describe the primary functions of the software:

1. Automated organization and management of medical data.
2. Reduction of time spent reviewing medical records
3. Enhanced accuracy in capturing critical information such as key events and pre-existing
conditions.
Exercise 2: Identifying User Groups

User Group 1 and 2 Together

● Demographics:
○ Age range: 25s to 60s
○ Occupation(s): Independent Medical Evaluators, Medical Professionals,
Legal Professionals, Insurance Professionals
○ Education level: High – Most users
○ Technical Expertise: (Beginner, Intermediate, Advanced) - Intermediate to
Advanced
● Goals and Challenges:
○ Goals:
■ Efficiency Enhancement,
■ Accuracy Improvement,
■ Scalability and Resource Optimization,
■ Data Security
○ Challenges:
■ Integration with Existing Systems,
■ User Adoption,
■ Handling Complex Data,
■ Regulatory Compliance
● Specific Needs Related to the Software:
■ High-Level Data Processing,
■ Complex Data Interpretation,
■ Data Security,
■ Integration Flexibility,
■ Scalable Solution
● Additional Notes:
■ Training and Support,
■ Continuous Improvement,
■ User Feedback Incorporation
User Group 2
● Demographics:
○ Age range:
○ Occupation(s):
○ Education level:
○ Technical Expertise: (Beginner, Intermediate, Advanced)
● Goals and Challenges:
○ Goals:
○ Challenges:

Exercise 3: Impact on Presentation

Presentation Strategy
● Presenting Style: Formal and Technical

● Structure:
○ Key sections:
1. Introduction to SiftMed
2. Detailed Features and Benefits
3. Case Studies and Success Stories
● Interactive Element:
○ Type of interaction: Live demo followed by a Q&A session
i. Why did you choose this?
A live demo allows the audience to see the software in action, providing a
practical demonstration of its capabilities and ease of use. Following this
with a Q&A session encourages engagement and allows the audience to
clarify doubts and gain deeper insights into the software’s application in
their specific contexts.

● Visual Aids:
○ Types of visuals planned:
1. Infographics
2. Screenshots and Live Interface Examples
Exercise 4: Group Reflection
● Challenges Encountered
○ List any obstacles your group faced during this exercise:
1. Communication Gaps
2.
● Best Practices
○ Key takeaways and best practices identified:
1. Regular Check-ins
2. Leverage Diverse Strengths
● Application in Real-World Scenarios
○ How can these practices improve usability and effectiveness?
By implementing these best practices in real-world scenarios, teams can enhance
project management effectiveness. Regular communication prevents project delays
and errors, while leveraging diverse strengths leads to more innovative and
comprehensive solutions. These practices can be particularly beneficial in
collaborative environments where coordination and clear roles are crucial for success.