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12.1_Xpresso_CSP
12.1_Xpresso_CSP
12.1_Xpresso_CSP
1 Date: 30/03/2021
To: Selected Associates
Subject: ROINET’s CSP Xpresso Compensation Program Program Period: Mar 2021 to Jun 2021
Dear Xpresso Kendra Coordinator,
ROI NET Solution Pvt Ltd (ROINET), under its umbrella of “ROINET Grahak Sewa Kendra (CSP)” is offering a bouquet of
Services for Residents around CSP. ROINET offers multiple services platform called “ROINET’s XPRESSO” with
YES BANK Business Correspondent Services ( BC Agency)
AEPS enabled Multi-Bank Banking Services;
Multi-Bank MONEY TRANSFER ;
Bharat Bill Payment System(BBPS)
UTI’s Online PAN CARD enrolling services; RELIGARE Micro HEALTH Insurance
TRAVEL SERVICES ( Hotels & Ticketing –Bus & Air );
RECHARGES (Mobile, DTH TV, Data Card); BILL PAY ( Post-paid Telecom Bills, Electricity Bill, Gas Bill,
Insurance premium etc); MPOS (Debit & Credit Cards) & m-ATM( Debit Cards) , Quick Cilver, CMS
service, AHA Taxi booking
(Few services would be selectively available, as & when allowed by respective Principals & may call for additionally charges )
The Compensation details of various services on “ROINET XPRESSO” Platform is given in Annexure #A.
Terms & Conditions (deemed to be accepted by CSP in case of using/ vending ROINET Xpresso Services):-
The CSP will need to undergo the Due diligence activity program of ROINeT ( from time to time).
To Qualify for Compensation, CSP will arrange for requisite Infrastructure as required for executing the services, at it’s
Retail Centre. Also submit requisite Qualification documentation to the satisfaction of ROINET & It’s Principal.
CSP also be required to follow Roles n Responsibilities as defined , time to time & shall offer Services on an ‘as-is-where-is’
basis, including but not limited to Scope of Services as defined in Annexure B. Should immediately report in writing any
suspicious/ fraudulent transactions.
CSP will have to keep ROINET, it’s officers & affiliates-indemnified against any claim, demand, loss, penalties, expensesor
whatsoever . CSP cannot promote or sell services of competing companies/ agencies.
Compensation Payment of some Services maybe Real Time or Monthly & would be dependent on Receipt & Transaction
calculation from Principals – which implies that there can be a Time lag been the month of Transaction & Payout. This Time
Lag will differ for respective services (& would be informed separately).
The levy of Service Tax as paid by respective Principals & as applicable on portion of Payout to CSP, would be passed onto
CSP along with statutory TDS. Compensation would be inclusive of Service Tax, TDS – as as applicable time of commission
Payouts. CSP would be responsible for compliance & payment of all applicable taxes, duties, levies, cess, surcharge or any
other charges. Incase of any dispute, ROINET would not be liable for any damages in excess of txn value.
CSP would fully cooperate & assist ROINET in resolving Customer/ Principal’s complaint/claim/feedback wrt Services.
ROINET can terminate/ discontinue all/any Xpresso Services to CSP with as & when decides, without giving cause.
Even post termination of relationship between CSP & ROINET, all liabilities & obligations accrued prior to or at termination
shall continue to be binding on CSP.
CSP cannot assign or transfer or sub-contract any of it’s rights, benefits or obligations under this relationship without the
prior written consent of centrally Authorized Person @ ROINET HO.
Program letter & commission ( as detailed in annexure #A) can be changed without any prior notice.
Warm Regards
Authorized Signatory
Vivek Gupta
ANNEXURE #A
Transaction
Amount (Rs.) Charges (Rs.)
Note: For all orders placed in month N, the commission payment will hit the partner’s bank account at the end of
the N+2nd month. Above commission structure is excluding GST.
Prepaid Card ( Bankit)
Service Category Transaction Type CSP Commission Remarks
Mypandit
CSP Commission (% on Pack
Service Category Transaction Type Remarks
Amount)
Fresh Top up Per Transaction 6% On total volume
Renewal Per Transaction 3% On total volume
Credit card payment
Transaction CSP Charge per
Service Category CSP Compensation
Type Transaction
Rs.25 if transaction
amount < 25000 and
Credit card Rs.50 if transaction Rs.10 if transaction amount < 25000 and Rs.20
payment Per Transaction amount >= 25000 if transaction amount >= 25000
Ticket Booking-IRCTC
Transaction Charge from
Service Category Utility CSP Compensation
Type Customer
Ticket booking-
₹ 0.00
IRCTC Ticket Per Transaction Rs 20 on Non AC & Rs 40 on AC Ticket
Insurance
Service Category Transaction Type CSP Commission Remarks
IFFCO BAZAR
Service Category Transaction Type CSP Commission Remarks
ACCOUNT OPENING
Service Category Transaction Type CSP Commission Remarks
DTH RECHARGES
Recharges Airtel Digital Total amount ₹0 0.16%
Recharges Dish TV Total amount ₹0 1.92%
Recharges Tata Sky Total amount ₹0 1.92%
Recharges Videocon D2H Total amount ₹0 2.2
CMS FINO
Service Remarks CSP Compensation ( in %)
OLA On total Value 0.2
STFC On total Value 0.09
Bajaj On total Value 0.45
Hero Customer On total Value 0.27
L&T Two Wheeler On total Value 0.32
MRHFL On total Value 0.36
MMFSL On total Value 0.2
Wheels EMI On total Value 0.54
Reliance Jio On total Value 0.14
Satin On total Value 0.07
Asirvad On total Value 0.13
Svatantra Agent On total Value 0.11
Svatantra Customer On total Value 0.14
Fusion On total Value 0.13
Udaan Cash Collection On total Value 0.18
Lok Suvidha On total Value 0.22
Lok Suvidha Customer On total Value 0.11
LnT Microfinance On total Value 0.07
Samasta On total Value 0.09
Agora On total Value 0.25
Adani Capital Agent On total Value 0.18
Adani Capital Customer On total Value 0.18
Mitrata On total Value 0.13
Fino Finance Pvt Ltd. (FFPL) On total Value 0.11
Swaadhar On total Value 0.07
Bajaj Finserv Agent On total Value 0.09
Bajaj Finserv Customer On total Value 0.09
Centrum On total Value 0.14
Airlines-Yatra
Domestic
serviceinfo1 Type remarks CSP Compensation
INDIGO B+YQ On total Value 3.60%
SPICEJET B+YQ On total Value 3.60%
GOAIR B+YQ On total Value 4.80%
AIR ASIA B+YQ On total Value 0.00%
AIR INDIA EXPRESS B+YQ On total Value 1.40%
AIR INDIA B+YQ On total Value 1.80%
AIR VISTARA B+YQ On total Value 2.00%
Airlines-Yatra
International
serviceinfo1 Type Remarks CSP Compensation
AMERICAN FLAT EX-INDIA only // AA deal valid only interline with BA // H &
AIRLINES Lower class - 1100(ow) // B & Above class - 2000(ow) //
BRITISH Travel 01JAN'20 onwards deal H & Lower class - 900(ow)
AIRWAYS // B & Above class - 1400(ow) 0.00%
AIR CANADA B+YQ EX-INDIA only // Except S,L,T,K classes // Interlining with YY
LUFTHANSA carriers & Via Pacific - NO PLB //
SWISS AIR Travel 01JAN'20 onwards deal - 1%
UNITED
AIRLINES 1.60%
AIR FRANCE
KLM ROYAL Except R,V,X,G classes , Interline & Within Europe/US/CA //
B+YR
DUTCH Travel 01JAN'20 onwards deal - 3.5%
DELTA AIRLINES 6.40%
FINNAIR B Except Groups,Codeshare,Youth Fare,Interline & SOTOs not
touch INDIA // Travel 01JAN'20 onwards deal - 4% 3.20%
ALITALIA B+YR Except F , L ,O , R , G , U & Z classes & Interline // Travel
01JAN'20 onwards deal - 4.5% 14.00%
AIR CHINA B EX-DEL & BOM only // Except Codeshare, Interline 4.00%
CHINA AIRLINES B Except SOTOs not touch INDIA // No IATA on SOTOs //
Travel 01JAN'20 onwards deal - 2.5% 6.00%
CATHAY B EX-INDIA only // Except O , Q , N & S classes ,
PACIFIC MAA/BLR/HYD/CCU - HKG , Codeshare , Interline & Groups
//
Travel 01JAN'20 onwards deal - 2% 0.00%
CHINA B SOTOs - 1% // Except O,X,R,G classes & Domestic China
SOUTHERN Sectors // No IATA on SOTOs //
Travel 01JAN'20 onwards deal - 4% 4.00%
ETIHAD B+YQ Except T , E & G classes,GCC Sectors except AUH in
AIRWAYS Economy class,Interline //
Travel 01JAN'20 onwards deal ECO - 2.5% & BUS - 3.5% 10.00%
GULF AIR B Except Code Share flights , Haj and Umrah fares & Groups //
Travel 01JAN'20 onwards deal - 4% 4.40%
AIR B Except P , B , W & N classes , Codeshare & Interline // Travel
SEYCHELLES 01JAN'20 onwards deal - 4% 3.20%
KENYA B Except Code share , Interline flights & Groups // Travel
AIRWAYS 01JAN'20 onwards deal - 4% 6.00%
KUWAIT B Except Code share , Interline flights // Travel 01JAN'20
AIRWAYS onwards deal - 6.5% 5.20%
LOT POLISH B EX-INDIA only // Except Codeshare & Interline // Travel
AIRLINES 01JAN'20 onwards deal - 4% 3.20%
EL AL ISRAEL B EX-INDIA only // Except Code share & Interline flights //
Travel 01JAN'20 onwards deal - 2% 1.60%
MALAYSIAN B Except "O" Class , Codeshare & Interline // Travel 01JAN'20
AIRLINES onwards deal - 6% 14.00%
MALINDO B Except "O" class,group,adhoc,TBF,Special fares & Interline
AIRWAYS with SL // Travel 01JAN'20 onwards deal - 6% 4.80%
UKRAINE INTL B EX-INDIA only // Except Groups & Interline // Travel
01JAN'20 onwards deal - 4.5% 3.60%
SHANDONG FLAT No IATA on SOTOs
AIRLINES Rs.80
THAI LION AIR B Except "O" class , group , adhoc , TBF , Special fares &
Interline with OD // Travel 01JAN'20 onwards deal - 3.5% 2.80%
AERO FLOT B No PLB Ex-Russia // Voidation not permitted for tickets
issued within 24HRS of travel //
Travel 01JAN'20 onwards deal - 6% 4.80%
SAUDI ARABIAN B EX-INDIA only // Except Interline,groups,HAJ,UMRAH &
Codeshare // Travel 01JAN'20 onwards markup 100 1.60%
TURKISH B Except Codeshare , Interline & SOTOs not touch INDIA //
AIRLINES Travel 01JAN'20 onwards deal ECO - 6% & BUS - 7% 10.40%
OMAN AIR B+YQ Except Domestic Oman sectors,One off deals & Group fares //
Travel 01JAN'20 onwards deal ECO - 3% & BUS - 8% 10.80%
AIR INDIA B+YQ Except Codeshare & Interline // Travel 01APR'20 onwards
deal SAME 1.80%
EMIRATES B+YQ Except T,V,X & G classes,GCC Sectors,SOTOs not touch
INDIA,Interline & codeshare //
Travel 01APR'20 onwards deal ECO - 2% & BUS - 3.5% 6.80%
JAPAN AIRLINES B EX-INDIA only // Except Interlining & Codeshare // Travel
01APR'20 onwards deal - 4% 3.20%
KOREAN AIR B Except Interline & Within Korea // Travel 01APR'20 onwards
deal - 3.5% 2.80%
CHINA B EX-INDIA only // Except CodeShare & Interline // NO IATA on
EASTERN EX-CHINA & S. KOREA & EUROPE (Except-Russia) //
Travel 01APR'20 onwards deal - 3+3% 12.80%
ALL NIPPON B EX-DEL/BOM to NRT only // EX - MAA to NRT - 1.5% //
Except Interline // Travel 01APR'20 onwards deal - 1.5% 2.00%
QATAR FLAT
AIRWAYS Rs.80
SINGAPORE B EX-INDIA only // Except Interline // Including MI // Travel
AIRLINES 01APR'20 onwards deal ECO - 1% & BUS - 2% 3.60%
THAI AIRWAYS B Against TOUR CODE only 2.80%
VISTARA B Except O & E classes // Travel 01APR'20 onwards deal -
1.5% 1.60%
VIRGIN B Except T , O & N class & Interline and Codeshare // Travel
ATLANTIC 01APR'20 onwards deal - 4% 10.40%
ETHIOPIAN B Except O , E & W classes , Codeshare & Interline
AIRLINES 6.80%
AIR B EX INDIA only // Except Code share & Interline flights
NEWZEALAND 2.40%
QANTAS B
AIRWAYS 2.40%
RWANDAIR B Except Interline & Codeshare // No IATA on SOTOs
EXPRESS 5.60%
CMS - AIRTEL
Service type CSP Commission (%) Remarks
TRIBETECH PRIVATE LIMITED 0.19 on total value
HOME CREDIT INDIA FINANCE PVT. LTD. 0.18 on total value
BUNDL TECHNOLOGIES PRIVATE LIMITED & Swiggy 0.12 on total value
BAJAJ FINANCE LIMITED 0.17 on total value
DMI FINANCE PVT LTD 0.24 on total value
L&T FINANCIAL SERVICES 0.19 on total value
BUSYBEES LOGISTICS SOLUTIONS PVT LTD & XpressBees 0.14 on total value
SCOOTSY LOGISTICS PRIVATE LIMITED 0.16 on total value
LOADSHARE NETWORKS PVT LTD_LoadShare Networks 0.12 on total value
ZOMATO MEDIA PVT LTD_Zomato 0.12 on total value
ULINK AGRITECH PRIVATE LIMITED-Agrostar (Ulink)_Agrostar
(Ulink) 0.24 on total value
TRANSWARRANTY FINANCE LIMITED_Oroboro Loans
(Transwarranty Finance) 0.18 on total value
OHEALER HEALTHCARE SERVICES PVT LTD_Clinikk 0.19 on total value
YATRA ONLINE PVT LTD_Yatra For Business 0.20 on total value
ADANI CAPITAL PRIVATE LIMITED_Adani Capital (ACPL) 0.20 on total value
GODAWARI EMOBILITY LIMITED_EBLU 0.16 on total value
CENTRUM MICROCREDIT LTD_Centrum Microcredit Limited 0.16 on total value
PERFECT CAPITAL SERVICES LTD_Perfect Finance 0.22 on total value
DROOM TECHNOLOGY PVT LTD_Droom Credit 0.22 on total value
XERAPHIN FINVEST PVT LTD_Xeraphin Finance 0.22 on total value
SURAT DIST CO OP MILK PRODUCERS UNION_Sumul 0.14 on total value
WOMEN EMPOWERMENT CORPORATION_Women Empowerment
Corporation 0.48 on total value
CAMDEN TOWN TECHNOLOGIES PVT LTD-ZestMoney_ZestMoney 0.24 on total value
MANAK WASTE MANAGEMENT PVT LTD-Cashify_Cashify 0.24 on total value
DUNZO DIGITAL PRIVATE LIMITED_Dunzo 0.24 on total value
MARGDARSHAK FINANCIAL SERVICES LTD_Margdarshak Financial
Services Ltd 0.14 on total value
SHRIRAM TRANS FINANCE COMPANY LTD- Agent flow 0.11 on total value
IDFC_Customer 0.14 on total value
SHRIRAM TRANS FINANCE COMPANY LTD- Customer flow 0.11 on total value
IDFC_Agent 0.12 on total value
SHRIRAM FINANCE COMPANY LTD- Customer 0.11 on total value
2. Ba l a n c e a n d T r a n s a c t i o n s
2.1. CSP shall maintain a pre-funded monetary balance with ROINET of such amounts up to such monetary
limit as may be mutually agreed with ROINET from time to time. ROINET shall credit the Balance account only
upon receipt of clear funds into ROINET’s bank account through NEFT/RTGS fund transfer mode only and from the
Bank account maintained in the name of CSP. Cash deposits into the designated ROINET bank account may
attract charges defined from time to time by ROINET.
2.2. CSP shall replenish the utilized balance in the eLimit at Regular Intervals through deposit of monies into a
designated bank account of ROINET on a periodic basis, so as to ensure that sufficient balance is available to enable
ROINET to process the transaction requests. ROINET systems will decline to process transactions if the available
balance is not sufficient to process the transactions. No credit facility shall be extended by ROINET for updating the
balance without receipt of payment into the designated Bank account of ROINET.
2.3. CSP shall be allowed to initiate and accept payment collection transactions “Transaction(s)”) from
end-customers only up to the available balance in the balance account. Any requests to settle Transactions upon
which balance in the balance account is insufficient shall be declined by ROINET. CSP shall only undertake
transactions up to the available balance and shall under no circumstances whatsoever, pledge to the credit of ROINET
or undertake obligations for and on behalf of ROINET.
2.4.Settlement and processing of Transactions shall happen as per mechanism prescribed by ROINET.
2.5. ReconciliationCSP shall be responsible to reconcile its Transactions by downloading data from ROINET’s
Xpresso System on a daily basis. In the event of any differences being observed by CSP, it shall escalate the same
to the designated contact point at ROINET for resolution, within 7 days.
2.6. Invalid Transactions In case of invalid Transactions requests (for ex., invalidity arising from incorrect
transaction request parameters etc. or Transactions not compliant with a ROINET’s technical guidelines, Service
Provider business rules), ROINET shall not be held liable at all, save and except, to the extent of prompt reversal
of Transaction value into the balance account, if at all debited from the balance account.