Professional Documents
Culture Documents
Community Conversation
Community Conversation
Community Conversation
DISCUSSION
What is the
issue/disease/topic
Key messages about the Describe the key messages related to the disease (such as taking
preventative and protective measures, or healthy behaviours like
disease/issue handwashing).
‘Ask-Offer-Ask’ technique . ASK AND RESPOND TO QUESTIONS: Ask
questions to encourage people to talk. • Ensure everyone has a
chance to speak and ask questions.
Pause after you have asked a question to give people time to think
and respond.
REINFORCE THE MESSAGES THROUGH DEMONSTRATIONS OR
ACTIVITIES:
Use examples or anecdotes to explain messages.
Provide information or tangible examples on preventative,
protective and/or healthy practice and measures.
Use engaging and inspiring images, pictures, and popular
references that participants know and enjoy highlighting
the messages.
CONCLUSION
Summarize the conversation in your own words, and ask
participants if they agree, and/or if they have anything else
CLOSING - Reflections and
to add.
commitments End the conversation in a way which makes participants feel
satisfied. For example, ask them what they have learned
today, and whether it was useful.
Give participants the opportunity to ask further questions or
make final comments before closing.
Set up a simple method for collecting feedback at the end of
the conversation, such as a feedback form or survey. This
shows that you value participants’ input and that you are
dedicated to taking their feedback on board for future
sessions
The Next Steps Finish by thanking participants and provide details of any
further/follow-up actions.
You can also use this opportunity to help plan follow-up
actions that you, participants, and other community
members can take forward.
Keep the conversation going through familiar channels e.g.
ASHA
Create Actionable takeaways
Engage Local influencers
Tips for a great community conversation
• Present information with clear, simple language that people can understand.
When a participant disagrees or pushes back on the information you are sharing, here are two ways to
address it:
1) Do not directly tell participants that they are wrong. This can make people feel criticized,
embarrassed, and defensive, and cling to beliefs, risky behaviours, and misinformation.
2) Try to understand what they know, why they believe it, and ask if they would be happy for you to
share some factual information with them.
3) Find your common ground: what do you both value and want?
PLANNING
What is my objective
What is the purpose and topic of my
conversation
Who is my audience Adolescents 12-19 years
When to hold the conversation
Date and Time
Where to hold the conversation
Location/venue