Professional Documents
Culture Documents
Macro Handouts Dhhadhjkada
Macro Handouts Dhhadhjkada
TOURISM AND HOSPITALITY SUPPLY B.AIR- long walks are required in many
COMPONENTS terminals.
TOURISM AND HOSPITALITY SUPPLY HEALTH SPAS- hotels and resorts which cater
COMPONENTS to individuals who go to spas or mineral springs
for weight reduction or medical treatment.
3. SUPERSTRUCTURE
PRIVATE HOMES- provide lodging to tourist
Is the Above Ground Facility Services when accommodations are not available during
peak periods.
ACCOMMODATION
HOTEL CLASSIFICATIONS
While away from home, the tourist needs to eat
and sleep. Sleeping accommodations range LOCATION- city centre, suburban, airport,
from hotels of international standards and highway, and resorts
condominiums to campgrounds and the homes
TYPE OF GUEST- commercial, convention,
of relatives and friends.
and resort
For a tourist region to succeed, a sufficient
PRICE - economy or budget, first-class, or
quantity of accommodations of the right quality
should be provided for the needs of the tourists. deluxe. Standard or midscale,
STAR RATING SYSTEM- assigned according
The demand for accommodations varies
according to the price the guests are willing to to the quality of restaurants, rooms, amenities,
pay, services required, and similar and service.
considerations. FOOD AND BEVERAGE- More of the tourist
TYPES OF ACCOMMODATION dollar is spent on food and beverage than on
any other service. Countries which are highest
HOTELS- provide accommodation, meals, and in per capita eating place and sales are also top
refreshments tourist countries.
CONDOMINIUM- is an apartment owned by an The type of food service provided will be related
individual but the management and services, to the needs of the tourists. Many destination
are handled by an independent company. areas have successfully developed menus
which are indigenous το the area to promote
MOTELS- provide bedrooms, bath, and parking
local economy food.
to motorists
RESTAURANTS- Restaurants are
INNS- lodging establishments catering to
establishments offering refreshments and/or
transients which do not meet the minimum
meals to the public.
requirement of an economy hotel;
APARTMENTS- hotels (apparelled), buildings,
or edifices containing several independent and TOURISM AND HOSPITALITY SUPPLY
furnished or semi furnished apartments that are COMPONENTS
regularly leased to tourists and travellers for
4. TRANSPORTATION AND
dwelling, on a more or less long-term basis and
TRANSPORTATION EQUIPMENT
offering basic services to its tenants similar to
hotel Transportation is of paramount importance in
developing tourism and hospitality. Tourists
need easy access to various forms of
PARADORES- old convents, monasteries, transportation.
castle, or fortresses converted into hotels by the
government and operated by a national tourism Thus, the amount of time from major population
office. centres via each mode of transportation is
important it is important to have convenient
access and quality service.
The cost of reaching the destination and staying Their Present Behaviour. This Change Of
there must also be considered. This should Behaviour Is Brought About By A Change In
include special needs, such as road tolls, Attitude And An Increase In The Level Of
gasoline stations, repairs, parking, car rentals Knowledge.
and charter, and scheduled bus services.
THE THREE ASPECTS OF ATTITUDES
LAND TRAVEL
Attitude toward Self
TAXI AND LIMOUSINE SERVICE- adequate
Attitude toward Others
taxi and limousine service is important in a
tourist area. The taxi driver should always be Attitude toward the Tourism and Hospitality
courteous, helpful and trained in foreign Industry
language
TOURISM AND HOSPITALITY
BUS SERVICE- tour buses should have large ORGANIZATIONS
windows, comfortable seats, air conditioning
unit, and restroom facilities. Persons assigned Since tourism is a diverse industry made up of
to the buses should be selected for their many different segments, there is a need to
appropriate temperament, courtesy, and interrelate and share information. This has led
hospitality. to the establishment of several public and
private organizations at the international,
RAIL SERVICES- the majority of seasoned regional national and even local levels
travellers prefer to travel by train because of its
INTERNATIONAL
safety record and the convenience and
satisfaction of viewing the scenery from a 1. UNWTO- (United nations World Tourism
comfortable air-conditioned car. Organization)
AIR TRAVEL- porter service is important at air WTO is the chief organization in tourism. It is
terminals. Airport must be comfortable and an intergovernmental technical body, which
provide sufficient air-conditioning or heating deals withal aspects of tourism.
It began its legal existence in January 2,
SEA TRAVEL- sea travel is a major factor in 1975.
tourism and hospitality. Cruise ships have It was formerly called Union of Official Travel
developed into "floating resorts" or "floaters." Organization (IUOTO).
because of this idea, the demand for sea travel Has 156 member countries and
has increased and cruises became popular in headquarters is located in Madrid, Spain
recent years. The Secretariat is led by Secretary-General
5. HOSPITALITY RESOURCES Zurab Pololikashvili
Market research and statistics is its most
INCLUDE THE CULTURAL WEALTH OF AN significant contribution.
AREA WHICH MAKES Provides an international forum where
Possible the Successful Hosting Of Tourists tourism officials can discuss problems and
Hospitality Resources Refer To The General exchange their ideas.
Feeling Of Being Welcomed That The Visitors Only organization whose activities covers all
Receive While Visiting A Destination Area. It Is sectors of tourism on aworld-wide basis.
The Way That Tourist Services Are Delivered
MEMBERSHIP:
By Service Providers, As Well As The General
Feeling Of Warmth From The Local Population. 1. Full member- Sovereign states
Hospitality Resources Can Be Improved By
2. Associate member- territories or groups of
Training Tourism and Hospitality Personnel to
territories not responsible for their external
Be Hospitable
relations, but whose membership is approved
HOSPITALITY TRAINING by the state which assumes responsibility for
their external relations.
Hospitality Training Aims To Motivate Service
Providers To Be Hospitable In Dealing With 3. Affiliate members- international bodies, both
Tourists, It Is Assumed That Providing More governmental & non-governmental concerned
Hospitable Services Will Result To A More with specialized interest in tourism, as well as
Satisfied Tourist Who Will Be Inclined To Return commercial and non-commercial bodies.
And Advertise To Other Potential Tourists
Through Word Of Mouth,