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Customer_Notification-EOL_Letter-BW64Flex4G-3000_and_5000.7.25.18-F
Customer_Notification-EOL_Letter-BW64Flex4G-3000_and_5000.7.25.18-F
Customer_Notification-EOL_Letter-BW64Flex4G-3000_and_5000.7.25.18-F
5, 2018
Subject: End‐off‐Life and End
d‐of‐Sale Products
To Our Cusstomers:
EXTENDED
D WARRANTIESS
BridgeWavve will continue
e to provide warranty
w support for installedd products provvided warranties are current, and
customers may buy extended warranties for these prroducts. If a cuustomer does n
not have an acttive manufactu
urer
warranty or
o extended waarranty, we will not offer tele
ephone/e‐maill support.
REPAIR SERVICES
BridgeWavve will continu
ue to provide repair
r services for installed p
products until December 31,, 2023 (or earliier
should parrts from suppliiers become unavailable). Our Customer SService engineeers will also continue to field
queries until this date viaa phone, e‐mail, or the suppo
ort portal for t hese products, and provide d
downloads of u
user
manuals an
nd firmware. No pport for bug‐related
N new firmwaare features wiill be added; hoowever, we maay provide sup
issues until December 31
1, 2023.
PRODUCT ALTERNATIVES
Flex4G‐100
00, Flex4G‐LITE, and Flex4G‐‐10000
o provide alternative solution
BridgeWavve is pleased to ns to the BW644, Flex4G‐30000, and Flex4G‐5
5000 systems w
with
G‐1000, Flex4G‐LITE, and Flexx4G‐10000. The
our Flex4G e Flex4G‐1000 delivers up to 1Gbps full‐duplex data
throughpu
ut per radio, an
nd the Flex4G‐LLITE delivers up
p to 3Gbps fulll‐duplex data tthroughput perr radio. The Fleex4G‐
10000 is a super‐high cap
pacity 80GHz millimeter
m wave radio system
m delivering fibber capacity and performancee, and
supportingg both backhau
ul and fronthau
ul applications..
Each of the
ese radio syste
ems offers an alternative
a nd provides neetwork owners and
to fiber in dense uurban areas, an
operators with ultra‐high
h capacity optio ps to 10Gbps to meet future
ons that quickly and easily sccale from 1Gbp
BridgeWave e Communicatioons
17034 Camiino San Bernardo
San Diego, CA
C 92127
(408) 567‐6908
bandwidth
h requirementss. The Flex4G‐1
1000, Flex4G‐LITE, and Flex4G
G‐10000 systems support a b
broad range off
application
ns including fib
ber extension, replacement, or
o redundancyy; 3G/4G/5G baackhaul; fronth
haul supportingg
C‐RAN arch
hitectures; leasse line replacement; disasterr recovery; andd shared netwo
orks.
Sincerely,
Pamela Valentine
Vice Presid
dent, Marketing
BridgeWavve Communications
End‐of‐Liffe Milestoness and Dates for
f the Bridge
eWave BW644, Flex4G‐30000, and Flex4G
G‐5000 Millim
meter
Wave Rad
dios
Milestone
e Definition Date
End‐of‐Life
e Announcemen
nt Date th he document an nnouncing end‐oof‐sale and end‐‐of‐ Jul 25, 22018
life is announced.
a
End‐of‐Salle – Products Last daate to order throough BridgeWavve authorized Sep 25, 2018
distribu utors, systems integrators, and channel partneers.
End‐of‐Support – Dec 31, 2023
Last daate to receive ph
hone support annd/or repair
Telephonee/Email Supportt and (or earliier should parts from
service
es as part of the product warrannty.
Repair Serrvices supplierrs become unavvailable)