Patron Services Coordinator

Requisition Number: 185

Salary Range: $85,117.22 per annum
Position Type: Permanent Full Time
Locations: Cairns Performing Arts Centre & Munro Martin Parklands
Application Close Date: Sunday, 9 June 2024 at 11.30pm AEST
Are you passionate about providing exceptional service and creating memorable experiences for patrons?
Do you have a background in customer service and a knack for solving problems with a smile?
If so, we have the perfect opportunity for you!
Cairns Performing Arts Centre is searching for a dynamic Patron Services Coordinator to join our world-class team to
manage CPAC & MMP Precinct Patron Services and Front of House Operations.
As a key leader in the CPAC team, you will be instrumental in orchestrating unforgettable events for a multi-award-
winning venues.
Primary Objectives:
• To manage CPAC & MMP Precinct Patron Services and Front of House Operations.
• To provide a high level of compliance with legislative bodies across the Precinct including Food Management,
Responsible Management of Licenced Venues and Workplace Health and Safety.
• To Coordinate Patron Services and Front of House operations across CPAC and MMP precinct venues and
events to ensure high level consistent standard of customer service is delivered.
Our Ideal Candidate:
• Proven experience in managing hospitality, events and venue supervision and a passion for the performing arts.
• High level leadership to support and effectively manage a very skilled and productive team.
• Delivery of diverse events including the full range of live performance, music, community, corporate, festival, and
outdoor programs, and events.
• Cultural awareness and excellent customer service and communication skills
If you are excited about the opportunity to lead and innovate within a dynamic and vibrant environment, we
encourage you to apply and join the team!

Some benefits we offer:

• Achieve work / life balance with flexible working • Fitness Passport - subsidised health and well-being
arrangements memberships (gym/swimming pool)
• Recharge with up to 5 weeks annual leave • Up to 3 weeks personal leave
• Secure your future with 12% superannuation
• Salary sacrifice opportunities
contributions
• Grow personally and professionally with learning and • Cherish family time with up to 14 weeks paid parental
development opportunities leave
We are committed to:
• Fostering a collaborative and • Embracing innovation and • Cultivating a culture of professional
inclusive work environment continuous improvement growth and support
Now we want to hear about YOU!
Applications MUST be submitted through the 'Apply' button and include a Cover Letter addressing the selection criteria
and Resume outlining previous academic and work experience and if requested include attachments of the relevant
qualifications and licenses, relating to the role.
For further information about this role please download the Position Description which includes the Key Duties,
Responsibilities and Selection Criteria.

Council’s Recruitment Team can be contacted via:

• Phone: • Email: • Website:
(07) 4044 3310 jobs@cairns.qld.gov.au Employment at Council | Cairns Regional Council

Agency applications are not being accepted at this stage.