PERMINAS JOLLY OTIENO

DIPLOMA IN INFORMATION
COMMUNICATION TECHNOLOGY

CONTACT INFORMATION PERSONAL PROFILE

I am a confident, highly driven individual in information
technology, with practical hands-on computer
Physical Address
maintenance and servicing, troubleshooting and
P.O. Box 1151-00242, experience in user support and system installations
kitengela

Phone Number Resourceful and proactive, I combine effective

+254704711017 communication skills detailed technology knowledge to
identify and troubleshooting issues, and deliver a
satisfactory outcome.
Email
Jollyperminas1@gmail.com

WORK EXPERIENCE

Kenya Medical Training College(Kisumu campus)

BIO DATA Attaché'
16/01/2023 – 14/04/2023
Gender Male Duties and Responsibility

D.O.B 05/02/2001  User support

 Software installation and customization
Nationality Kenyan  Network management including network troubleshooting,
cable termination and trunking
Language English & Swahili
 Hardware management including replacement of computer
EDUCATION BACKGROUND parts, blowing of machines, and troubleshooting for hardware
problems.
Diploma in Information Communication  Email support, setting up new users' accounts and profiles.
Technology
 Supporting in the ERP system
Kisumu National Polytechnic
From 2019 – 2023
Maseno University
Director of ICT’s office
Certificate of Secondary Education Attaché'
Ambira High School 08/02/2021 – 08/02/2021
2015 – 2018 Duties and Responsibility
Attained a C-
 Data entry.
Certificate of Primary Education  Data validation.
Onjiko Primary School  Filing back of data.
2014  Data automation using data capture software.
Attained 336 marks
  Books scanning.
SKILLS

 PROFICIENT AT USER SUPPORT.

REFEREES
 SOFTWARE AND HARDWARE
James Mikenye
MANAGEMENT. ICT Director
 SHARP NETWORKING SKILLS. KMTC Kisumu campus
 OFFICE PACKAGES. P.O.Box 1594-40100
 LEADERSHIP SKILLS. Email: jmikenye@kmtc.ac.ke
 INTERPERSONAL SKILLS.
 CUSTOMER SATISFACTION
 MONITORING AND EVALUATION SKILLS.
 ANALYTICAL AND METHODICAL WHEN
APPROACHING PROBLEMS.
 PATIENCE AND ATTENTIVENESS.
 CLEAR COMMUNICATION SKILLS,
 EXCELLENT ORGANIZATIONAL SKILLS.
 TIME MANAGEMENT SKILLS.

HOBBIES

 Travelling
 Cooking
 Playing soccer