Request from projects or sales department to do action for active sale

or
Service call
or
PPM

Yes
There is special It's an No
conditions for installation!
No
No
It's a
Yes delivery !

site visit Yes No

It's an
or
Application!
site inspection
No
It's a
Yes PPM!
No
Yes Yes It's a Service
site is call!
ready !

Yes It's a S.P

No order !
Yes Review again or
Clarify the delivery Assigning an Assigning an transfer it to the
or installation Applicator to follow engineer to follow Warranty ! concerned
requirements to the up up Yes
customer.
No Warranty !
Yes
No
Service
site is
ready ! contract !
Yes
Service invoice
No
Yes issue

Requisition from Service invoice

warehouse Yes
S.P
Customer approval
available in

Request the
contract from the No
projects No Service visit
The site in requests for Signature of the Coordinate the financial process
department
Khartoum ! authorized General Manager for the trip with administrative Coordinate with the
persons to travel manager logistics department
to make P.O
Yes
Signature of the
General Manager
Reach Site S.P. is ready for
delivery and
installation

Signature of the Assigning an

administrative engineer to follow
manager up

Do action with support documentations

Coordination with the warehouse
and logistics department to
implement the delivery