Title: Finance and Administration Intern

Name of Presenter: Tinavoishe W Taguma R217894N

Purpose: A Work-Related Learning report submitted in fulfilment of the requirements for

HFCSDA Degree

Name of Institution: Zimbabwe Women’s Bureau

Year: 2024
DEDICATION
This attachment report is dedicated to the mentors and supervisors who have guided and supported
me throughout my attachment period. Your wisdom, encouragement, and constructive feedback
have been invaluable in shaping my professional in Financial and Accounting Systems
Development and Applications growth and understanding of the industry.

To the team at Zimbabwe Women’s Bureau, thank you for welcoming me into your workplace
and providing me with opportunities to apply my knowledge in a real-world setting. Your
willingness to share your expertise and insights has enriched my learning experience and deepened
my understanding of the field.

I am also grateful to my family and friends for their unwavering support and encouragement during
this attachment. Your belief in my abilities has been a source of motivation throughout this
journey.

Lastly, to my fellow colleagues, thank you for your camaraderie and collaboration. Our shared
experiences and mutual support have made this attachment both rewarding and enjoyable.

This report serves as a tribute to the collective effort and guidance of all those who have
contributed to my professional development during this attachment. I am truly grateful for the
opportunities I have been given and the lessons I have learned along the way.

With sincere appreciation,

Tinavoishe W Taguma

i
Preface:
Welcome to the preface of my journey as a finance and administration intern at the Zimbabwe
Women's Bureau, while pursuing a Bachelor's degree in Financial and Accounting Systems
Development and Applications. In these pages, I invite you to join me as I navigate the intersection
of academia and practical experience, striving to bridge the gap between theory and practice in the
dynamic field of finance and administration.

This preface serves as a brief introduction to the experiences, reflections, and insights that lie
ahead. It is a testament to the transformative power of work-related learning and the invaluable
lessons that can be gleaned from hands-on experience in the workplace.

Throughout this internship, I have had the privilege of immersing myself in the day-to-day
operations of the Zimbabwe Women's Bureau, gaining firsthand insights into the complexities of
financial management, administrative processes, and organizational dynamics. From analysing
budget reports to assisting with project coordination, each task has provided me with a new
perspective and an opportunity for growth.

As I reflect on my journey thus far, I am reminded of the importance of curiosity, resilience, and
a willingness to learn. Every challenge has presented an opportunity to expand my knowledge,
refine my skills, and develop a deeper understanding of the intricacies of finance and
administration.

In sharing my experiences within these pages, my hope is to inspire and empower others who may
be embarking on similar journeys of work-related learning. Whether you are a fellow intern, a
student pursuing a degree in finance, or an aspiring professional in the field of administration, I
hope that my reflections will resonate with you and offer valuable insights into the rewards and
challenges of gaining practical experience in the workplace.

I am deeply grateful for the support, guidance, and encouragement that I have received along the
way. To the staff and management of the Zimbabwe Women's Bureau, my professors and
academic advisors, my fellow interns and colleagues, and my friends and family, thank you for
believing in me and supporting me on this journey.

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As I turn the page to begin the next chapter of my internship experience, I am filled with
anticipation for the opportunities and discoveries that lie ahead. Join me as I embark on this journey
of growth, exploration, and self-discovery in the world of finance and administration.

With warm regards,

Tinavoishe W Taguma

Finance and Administration Intern

Zimbabwe Women's Bureau

01 November 2023

iii
Foreword:

Welcome to the dynamic world of work-related learning! It is with great pleasure that I introduce
this foreword, written from the perspective of a finance and administration intern at the esteemed
Zimbabwe Women's Bureau, pursuing a Bachelor's degree in Financial and Accounting Systems
Development and Applications.

As I embark on this journey, I am filled with excitement and anticipation for the opportunities that
lie ahead. The intersection of academia and practical experience is where true learning thrives, and
I am grateful for the chance to immerse myself in the day-to-day operations of the Zimbabwe
Women's Bureau.

Through this internship, I aim to bridge the gap between theory and practice, applying the
knowledge and skills gained in my academic studies to real-world scenarios. From assisting with
financial analyses to contributing to administrative tasks, each task presents a chance to learn,
grow, and make a meaningful impact.

I am deeply committed to leveraging this experience to further my understanding of finance and

administration, while also contributing to the Bureau's mission of empowering women and
fostering excellence. It is a privilege to be part of an organization that is dedicated to making a
positive difference in the lives of others.

As I embark on this journey of work-related learning, I am grateful for the support of mentors,
colleagues, and educators who have guided me along the way. Their wisdom and encouragement
inspire me to strive for excellence and embrace every opportunity for growth.

I am excited to see where this internship will take me and how it will shape my future endeavours
in the field of finance and administration. With an open mind and a willingness to learn, I am ready
to make the most of this experience and emerge as a more confident and capable professional.

To my fellow interns and aspiring finance professionals, I offer encouragement and solidarity as
we navigate this journey together. Let us seize every opportunity, embrace every challenge, and
continue to pursue our goals with passion and determination.

Warm regards,

Tinavoishe W Taguma

iv
Finance and Administration Intern

Zimbabwe Women's Bureau

01 November 2023

v
Acknowledgements:

I would like to take this opportunity to express my heartfelt gratitude to all those who have
contributed to my journey as a finance and administration intern at the Zimbabwe Women's
Bureau, pursuing a Bachelor's degree in Financial and Accounting Systems Development and
Applications.

First and foremost, I am deeply thankful to the staff and management of the Zimbabwe Women's
Bureau for welcoming me into their organization with open arms and providing me with the
opportunity to gain invaluable work-related learning experiences. Your guidance, support, and
mentorship have been instrumental in shaping my understanding of finance and administration in
a real-world context.

I am also indebted to my professors and academic advisors for their unwavering support
throughout my academic journey. Your expertise, encouragement, and constructive feedback have
been invaluable as I navigate the complexities of my field of study and strive for academic
excellence.

To my fellow colleagues at the Zimbabwe Women's Bureau, thank you for your camaraderie,
collaboration, and shared dedication to the Bureau's mission. Your insights, perspectives, and
camaraderie have enriched my internship experience and made it truly memorable.

I would also like to extend my gratitude to my friends and family for their unwavering support,
encouragement, and belief in my abilities. Your love, understanding, and encouragement have
been a constant source of strength and inspiration, motivating me to pursue my goals with passion
and determination.

Last but not least, I am grateful to the countless individuals whose contributions, whether big or
small, have made a difference in my journey. Your support, encouragement, and belief in my
potential have not gone unnoticed, and I am deeply appreciative of your kindness and generosity.

As I reflect on my internship experience and academic journey, I am reminded of the power of

collaboration, mentorship, and community. Together, we have achieved so much, and I am excited
to see where the future will take us.

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With heartfelt appreciation,

Tinavoishe W Taguma

Finance and Administration Intern

Zimbabwe Women's Bureau

15 May 2024

vii
Executive Summary:

This executive summary encapsulates the key findings, insights, and recommendations derived
from my internship experience as a finance and administration intern at the Zimbabwe Women's
Bureau, while pursuing a Bachelor's degree in Financial and Accounting Systems Development
and Applications. It provides a succinct overview of the challenges faced, accomplishments
achieved, and lessons learned during this transformative journey of work-related learning.

Throughout my internship, I had the privilege of immersing myself in various aspects of financial
management, administrative processes, and organizational operations within the Zimbabwe
Women's Bureau. From assisting with budget analyses to coordinating project activities, each task
presented an opportunity to apply theoretical knowledge to real-world scenarios and gain practical
insights into the complexities of finance and administration.

Key findings from my internship experience include:

Hands-on Learning: The internship provided invaluable hands-on learning experiences that
complemented my academic studies, allowing me to develop practical skills and gain a deeper
understanding of finance and administration in a real-world context.

Collaborative Environment: The collaborative environment at the Zimbabwe Women's Bureau

fostered teamwork, communication, and mutual support among interns and colleagues, enhancing
productivity and fostering a sense of belonging.

Professional Growth: The internship served as a catalyst for professional growth and
development, challenging me to step out of my comfort zone, embrace new responsibilities, and
expand my skill set in finance and administration.

Contributions to Organizational Goals: Through my contributions to budget analyses,

administrative tasks, and project coordination, I played a role in advancing the Bureau's mission
of empowering women and fostering excellence in education and community development.

Based on these findings, I offer the following recommendations for future interns and
organizations:

viii
Embrace Learning Opportunities: Future interns should approach their internship experience
with an open mind, a willingness to learn, and a readiness to adapt to new challenges and
opportunities.

Seek Mentorship and Guidance: Interns can benefit greatly from seeking mentorship and
guidance from experienced professionals within the organization, leveraging their expertise and
insights to navigate the complexities of the workplace.

Contribute Actively: Interns should actively seek opportunities to contribute to organizational

goals, whether through specific projects, initiatives, or day-to-day tasks, demonstrating initiative,
enthusiasm, and a commitment to excellence.

Reflect and Learn: Reflection plays a crucial role in the learning process. Interns should take
time to reflect on their experiences, identify areas for growth, and set goals for continuous
improvement throughout their internship journey.

In conclusion, my internship experience at the Zimbabwe Women's Bureau has been both
enriching and rewarding, providing me with valuable insights, skills, and relationships that will
undoubtedly shape my future career in finance and administration. I am grateful for the opportunity
to have been part of such a dynamic and impactful organization and look forward to applying the
lessons learned to future endeavours.

Tinavoishe W Taguma

Finance and Administration Intern

Zimbabwe Women's Bureau

10 May 2024

ix
Table of Contents

Dedication ........................................................................................................................................ i

Preface............................................................................................................................................ .ii

Foreword ....................................................................................................................................... .iv

Acknowledgements ....................................................................................................................... .vi

Executive Summary ..................................................................................................................... viii

Introduction ................................................................................................................................... xii

1. CHAPTER ONE: Introduction and brief background of Zimbabwe Women’s Bureau.

1.1 Mission and Goals......................................................................................................................1

1.2 History and Evolution ................................................................................................................1

1.3 Key Initiatives and Programs .....................................................................................................1

1.4Partnerships and Collaborations ................................................................................................1

1.5Challenges and Achievements ....................................................................................................2

1.6 Future Directions .......................................................................................................................2

2. CHAPTER TWO: Analysis and evaluation of Zimbabwe Women’s Bureau’s activities.

2.1 Advocacy and Policy Influence: ..............................................................................................3

2.2 Capacity Building and Training: ............................................................................................4

2.3 Economic Empowerment Programs ......................................................................................6

2.4Health and Well-being Initiatives ......................................................................................8

2.5Gender-Based Violence Prevention and Support ..................................................................9

3. CHAPTER THREE: A special in-depth study of an elected aspect of the organisation

Topic: Economic Empowerment for Women

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3.1 Training and Capacity Building ...........................................................................................12

3.2 Access to Finance ...................................................................................................................12

3.3 Advocacy and Policy Influence .............................................................................................12

3.4 Networking and Support Services ........................................................................................12

3.5 Research and Data Collection ...............................................................................................12

3.6 Gender Mainstreaming and Inclusivity .................................................................................... .13

4. CHAPTER FOUR: Student Work Related Learning and duties performed.

4.1 Banking Reconciliations ........................................................................................................14

4.2 Transactions Capturing to Accounting System ..................................................................15

4.3 Administration .......................................................................................................................16

4.4 Internet Banking ....................................................................................................................17

4.5 Payment Processing ...............................................................................................................19

4.6 Procurement .................................................................................................................................... .20

4.7 Filing........................................................................................................................................22

4.8 Payroll and Statutory .............................................................................................................23

5 CHAPTER FIVE: A personal evaluation of the Industrial Work-Related Learning itself.

5.1 Practical Application of Knowledge ....................................................................................25

5.2 Exposure to Organizational Dynamics ...............................................................................25

5.3 Learning from Professionals ................................................................................................25

5.4 Skill Development .................................................................................................................25

5.5 Networking: ............................................................................................................................25

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5.6 Contribution to a Meaningful Cause ......................................................................................... .26

5.7 Challenges and Learning Opportunities ............................................................................26

5.8 Reflective Practice ................................................................................................................26

6. Chapter Six: A critical analysis of the relevance of theory to practice

6.1 Financial Management Theory vs. NGO Practices: ..........................................................27

6.2 Budgeting and Resource Allocation ....................................................................................27

6.3 Administrative Theory and NGO Operations ...................................................................27

6.4 Regulatory Compliance and Accountability ......................................................................27

6.5 Ethical Considerations .........................................................................................................28

6.6 Technology and Innovation ......................................................................................................... .28

6.7 Continuous Learning and Adaptation ................................................................................28

Chapter Seven: Expectations of the Work-Related Learning programme.

7.1 Application of Theoretical Knowledge ...................................................................................... 29

7.2 Contribution to Finance and Administration Functions ..................................................29

7.3 Professionalism and Work Ethic .........................................................................................29

7.4 Adaptability and Learning Orientation ..............................................................................29

7.5 Ethical Considerations .........................................................................................................29

7.6 Initiative and Problem-Solving Skills ......................................................................................... 30

7.7 Teamwork and Collaboration .............................................................................................30

7.8 Reflection and Learning Growth ........................................................................................30

Chapter Eight: Student recommendations and suggestions.

8.1 Recommendations and Suggestions to the Zimbabwe Women's Bureau:

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8.1.1Reflection and Learning Growth ......................................................................................31

8.2 Recommendations and Suggestions to the University of Zimbabwe

8.2.1 Curriculum Enhancement ......................................................................................................... .31

Summary and Conclusion ................................................................................................................... .32

Conclusion Appendix ........................................................................................................................... .33

Bibliography and References .............................................................................................................. .35

xiii
Introduction:
Welcome to the journey of work-related learning through the lens of a finance and administration
intern at the Zimbabwe Women's Bureau, pursuing a Bachelor's degree in Financial and
Accounting Systems Development and Applications. In this introduction, I invite you to embark
on a voyage of exploration, discovery, and growth as we delve into the intersection of academia
and practical experience in the dynamic field of finance and administration.

The transition from the classroom to the workplace is a pivotal moment in any student's academic
journey. It is a time of transformation, as theoretical knowledge is put into practice, and abstract
concepts are brought to life in real-world settings. As I reflect on my internship experience at the
Zimbabwe Women's Bureau, I am reminded of the profound impact that work-related learning can
have on one's personal and professional development.

This introduction sets the stage for the experiences, reflections, and insights that will unfold
throughout this journey. It provides a glimpse into the motivations, aspirations, and expectations
that have guided me on this path of work-related learning and offers a preview of the challenges
and opportunities that lie ahead.

At its core, this journey is a testament to the power of experiential learning in shaping the minds
and hearts of aspiring finance and administration professionals. It is a journey of discovery, as we
navigate the complexities of financial management, administrative processes, and organizational
dynamics in the context of the Zimbabwe Women's Bureau's mission of empowering women and
fostering excellence.

As we embark on this journey together, I am filled with anticipation for the lessons we will learn,
the insights we will gain, and the connections we will forge. Whether you are a fellow intern, a
student pursuing a degree in finance, or an aspiring professional in the field of administration, I
hope that this journey will inspire and empower you to embrace the opportunities for growth and
learning that lie ahead.

xiv
Join me as we embark on this transformative journey of work-related learning, exploring the
intersections of theory and practice, academia and the workplace, and personal and professional
development. Together, let us seize the opportunities, overcome the challenges, and emerge
stronger, wiser, and more prepared for the future that awaits us.

With excitement and anticipation,

Tinavoishe W Taguma

Finance and Administration Intern

Zimbabwe Women's Bureau

10 January 2024

xv
 1. CHAPTER ONE: Introduction and brief background of Zimbabwe Women’s
Bureau

An essential group working to advance women's rights and empowerment in Zimbabwe is the
Zimbabwe Women's Bureau. The bureau was created to meet the particular difficulties that women
in the nation confront, and it is now a major force in promoting gender equality, offering assistance,
and creating chances for women's socioeconomic advancement.

An organized overview of the Zimbabwe Women's Bureau is provided below:

1.1 Mission and Goals:

The Zimbabwe Women's Bureau is dedicated to advancing women's rights and gender
equality in all spheres of society. Its main goals are to support women's empowerment
projects, advocate for changes in legislation that benefit women, and create an environment
that encourages women to participate in decision-making.

1.2 History and Evolution:

The bureau most likely has its origins in Zimbabwe's long history of women's rights activism,
which began prior to independence and gained steam in the years following. It has changed
over time to address new issues that women are facing in the nation and has adjusted its
tactics to fit the changing requirements of its members.

1.3 Key Initiatives and Programs:

The Zimbabwe Women's Bureau carries out a number of projects and activities designed to
give women more influence in all areas of their lives. These could include campaigns to
address gender-specific health issues, economic empowerment initiatives to help women
entrepreneurs, educational programs to improve women's knowledge and abilities, and
advocacy activities to advance women's rights in legal and policy frameworks.

1.4 Partnerships and Collaborations:

To increase its influence, the bureau frequently works with governmental agencies,
community-based organizations, non-governmental organizations (NGOs), and international
development partners. By combining resources, knowledge, and networks, these

1
 collaborations make it possible to reach a larger audience and carry out actions that are more
successful.

1.5 Challenges and Achievements:

The Zimbabwe Women's Bureau, like many other groups promoting gender equality, has to
deal with a number of obstacles, including as inadequate finance, deeply ingrained cultural
standards, and structural impediments to women's advancement. It also honours a host of
accomplishments, including the passage of new laws, improved access to healthcare and
education for women, and the rise of female leaders across a range of industries.

1.6 Future Directions:

In the future, the Zimbabwe Women's Bureau probably won't give up on advocating for
women's empowerment and gender equality through creative collaborations, programs, and
campaigns. Addressing new challenges including gender-based violence, women's
engagement in politics and leadership, and economic inequality may also be given priority.

In conclusion, the Zimbabwe Women's Bureau is essential to the fight for women's rights and
interests in Zimbabwe, as well as the creation of a more inclusive and equitable society for all.

2
 2. CHAPTER TWO: Analysis and evaluation of Zimbabwe Women’s Bureau’s
activities.

The activities of the Zimbabwe Women's Bureau are diverse and multifaceted, spanning various
areas aimed at promoting gender equality, women's rights, and empowerment. Here are some of
the key activities typically undertaken by the bureau:

2.1 Advocacy and Policy Influence:

The Zimbabwe Women's Bureau holds significant importance in advocacy and policy
influence for several reasons:

Representation and Voice for Women: The bureau serves as a dedicated platform for
representing the interests and concerns of women in Zimbabwe. By advocating for gender-
responsive policies and legislation, it amplifies the voices of women and ensures that their
perspectives are taken into account in decision-making processes.

Addressing Gender Inequality: Gender inequality remains a pervasive issue in Zimbabwe,

with women facing systemic barriers in various aspects of life, including education,
employment, healthcare, and political participation. The bureau's advocacy efforts are crucial
for challenging these inequalities and promoting policies that advance gender equality and
women's rights.

Legal Reforms and Enforcement: Through its advocacy work, the Zimbabwe Women's
Bureau contributes to the development and enforcement of laws and regulations that protect
and promote women's rights. By pushing for legislative reforms and monitoring their
implementation, the bureau helps create a legal framework that upholds gender equality and
ensures accountability for gender-based discrimination and violence.

Policy Implementation and Monitoring: Advocacy is not only about enacting new policies
but also about ensuring their effective implementation. The bureau plays a vital role in
monitoring the implementation of gender-responsive policies and holding government
institutions accountable for their commitments to women's rights and empowerment.

Resource Allocation and Budgeting: The allocation of resources is a critical aspect of

promoting gender equality. The Zimbabwe Women's Bureau engages in budget advocacy to

3
ensure that government budgets allocate adequate resources to programs and services that
benefit women and address their specific needs. By advocating for gender-sensitive
budgeting, the bureau contributes to more equitable resource allocation and the effective
delivery of services to women.

Building Alliances and Coalitions: The bureau collaborates with other stakeholders,
including government agencies, civil society organizations, international partners, and
grassroots movements, to build alliances and coalitions for collective advocacy. By working
together with diverse actors, the bureau strengthens its advocacy efforts, mobilizes resources,
and maximizes its impact on gender equality issues.

Creating Awareness and Changing Attitudes: Advocacy is also about raising awareness
and changing attitudes and behaviours related to gender roles and stereotypes. The
Zimbabwe Women's Bureau conducts public awareness campaigns and educational
initiatives to challenge harmful gender norms, promote gender equality, and foster a culture
of respect for women's rights.

Overall, the Zimbabwe Women's Bureau plays a vital role in advocating for policies and
practices that promote gender equality, women's rights, and empowerment in Zimbabwe. Its
advocacy and policy influence efforts are essential for driving systemic change and creating a
more inclusive and equitable society for all.

2.2 Capacity Building and Training:

The Zimbabwe Women's Bureau offers several advantages in capacity building and training,
which contribute to its effectiveness in empowering women and promoting gender equality.
Here are some key advantages:

Tailored Programs: The bureau designs training programs tailored to the specific needs and
priorities of women in Zimbabwe. By addressing diverse topics such as entrepreneurship,
leadership, financial literacy, and vocational skills development, the bureau ensures that its
training initiatives are relevant and responsive to the challenges faced by women in different
sectors and communities.

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Expertise and Experience: The bureau employs skilled trainers and facilitators with
expertise in gender issues, women's rights, and capacity building. These professionals bring
valuable experience and insights to the training programs, enhancing their quality and
effectiveness.

Accessible and Inclusive: The bureau strives to make its training programs accessible and
inclusive, reaching women from diverse backgrounds, including rural and urban areas, young
women, women with disabilities, and marginalized communities. By providing training
opportunities to a wide range of participants, the bureau ensures that no one is left behind in
the journey towards empowerment.

Holistic Approach: The bureau takes a holistic approach to capacity building and training,
addressing not only technical skills but also broader issues such as self-confidence,
leadership development, and gender awareness. By nurturing participants' personal and
professional growth, the bureau empowers women to thrive in all aspects of their lives.

Networking and Support: The bureau offers networking opportunities and support services
to complement its training programs. Participants have the chance to connect with peers,
mentors, and role models, building valuable networks that can provide ongoing support and
guidance beyond the duration of the training.

Empowerment and Agency: Through its capacity building and training initiatives, the
bureau empowers women to take control of their lives, pursue their aspirations, and advocate
for their rights. By equipping women with knowledge, skills, and confidence, the bureau
fosters a sense of agency and empowerment that enables women to create positive change in
their communities.

Multiplier Effect: The impact of the bureau's capacity building and training programs
extends beyond individual participants, creating a multiplier effect that benefits entire
communities. Women who undergo training often share their knowledge and skills with
others, amplifying the impact of capacity building efforts and fostering a culture of learning
and empowerment.

Partnerships and Collaboration: The bureau collaborates with a wide range of

stakeholders, including government agencies, NGOs, community-based organizations, and
5
international partners, to enhance its capacity building and training initiatives. By leveraging
the expertise, resources, and networks of these partners, the bureau maximizes its impact and
reach, creating synergies that benefit women across Zimbabwe.

Overall, the Zimbabwe Women's Bureau offers several advantages in capacity building and
training, positioning itself as a key factor in empowering women, promoting gender equality,
and driving sustainable development in Zimbabwe.

2.3 Economic Empowerment Programs:

The Zimbabwe Women's Bureau offers several advantages in economic empowerment

programs, which contribute to its effectiveness in enhancing the economic status and
opportunities for women. Here are some key advantages:

Tailored Programs: The bureau designs economic empowerment programs tailored to the
specific needs and priorities of women in Zimbabwe. By addressing diverse areas such as
entrepreneurship, financial literacy, skills training, and access to finance, the bureau ensures
that its initiatives are relevant and responsive to the economic challenges faced by women.

Focus on Women's Economic Empowerment: The bureau prioritizes women's economic

empowerment as a key strategy for poverty reduction and sustainable development. By
targeting women as the primary beneficiaries of economic empowerment programs, the
bureau aims to address gender disparities in access to economic resources and opportunities.

Holistic Approach: The bureau takes a holistic approach to economic empowerment,

recognizing that economic empowerment is not just about income generation but also about
enhancing women's agency, decision-making power, and social status. By addressing
multiple dimensions of empowerment, such as financial independence, leadership
development, and access to resources, the bureau fosters sustainable changes in women's
lives.

Skills Development and Training: The bureau offers skills development and training
programs to equip women with the knowledge, skills, and competencies needed to succeed in
the workforce or start and grow their businesses. By providing training in areas such as

6
business management, marketing, and vocational skills, the bureau enhances women's
capacity to participate in economic activities and contribute to economic growth.

Access to Financial Services: The bureau works to improve women's access to financial
services, including credit, savings, insurance, and other financial products. By collaborating
with financial institutions and microfinance providers, the bureau helps to overcome barriers
to financial inclusion and expand women's access to capital for investment and enterprise
development.

Networking and Mentorship: The bureau offers networking opportunities and mentorship
programs to connect women entrepreneurs with peers, mentors, and business support
services. By facilitating peer learning and mentorship relationships, the bureau creates a
supportive environment for women to exchange ideas, share experiences, and access
guidance and support in their entrepreneurial journey.

Advocacy for Policy Change: The bureau advocates for policy changes and reforms that
promote women's economic empowerment and address barriers to women's participation in
the economy. By engaging with policymakers and advocating for gender-responsive policies,
the bureau contributes to creating an enabling environment for women's economic
empowerment and entrepreneurship.

Partnerships and Collaboration: The bureau collaborates with government agencies,

NGOs, private sector actors, and other stakeholders to leverage resources, expertise, and
networks in its economic empowerment programs. By working in partnership with diverse
actors, the bureau maximizes its impact and reach, creating synergies that benefit women's
economic empowerment across Zimbabwe.

Overall, the Zimbabwe Women's Bureau offers several advantages in economic

empowerment programs, positioning itself as a key factor in advancing women's economic
rights, reducing gender disparities in economic participation, and fostering inclusive and
sustainable economic development in Zimbabwe.

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2.4 Health and Well-being Initiatives

The Zimbabwe Women's Bureau offers several advantages in health and well-being
initiatives, which contribute to its effectiveness in improving the health outcomes of women
and promoting overall well-being. Here are some key advantages:

Focus on Gender-Specific Health Issues: The bureau prioritizes addressing gender-specific

health issues that disproportionately affect women, such as maternal mortality, reproductive
health, and gender-based violence. By targeting these specific health concerns, the bureau
ensures that its initiatives are tailored to the needs of women and contribute to reducing
health disparities.

Community-Based Approach: The bureau adopts a community-based approach to health

and well-being initiatives, engaging with local communities to understand their health needs,
priorities, and cultural context. By involving community members in the design and
implementation of health programs, the bureau fosters ownership and sustainability, leading
to more effective outcomes.

Awareness and Education: The bureau conducts awareness campaigns and educational
initiatives to raise awareness about key health issues affecting women and girls. By providing
information and education on topics such as reproductive health, family planning, HIV/AIDS
prevention, and gender-based violence, the bureau empowers women to make informed
decisions about their health and seek appropriate care.

Access to Healthcare Services: The bureau works to improve access to healthcare services
for women, especially in underserved and marginalized communities. By collaborating with
healthcare providers and community organizations, the bureau helps to overcome barriers to
access, such as geographic distance, financial constraints, and cultural norms.

Capacity Building and Training: The bureau offers capacity building and training
programs for healthcare providers, community health workers, and women themselves. By
enhancing the knowledge and skills of frontline healthcare workers and empowering women
to take charge of their health, the bureau strengthens the healthcare system and promotes
self-care and preventive health behaviours.

8
Integrated Approach: The bureau adopts an integrated approach to health and well-being,
recognizing the interconnectedness of different health issues and their underlying
determinants. By addressing social, economic, and environmental factors that impact health
outcomes, the bureau promotes holistic well-being and resilience among women and
communities.

Partnerships and Collaboration: The bureau collaborates with government agencies,

NGOs, healthcare institutions, and other stakeholders to leverage resources, expertise, and
networks in its health initiatives. By working in partnership with diverse actors, the bureau
maximizes its impact and reach, creating synergies that benefit women's health across
Zimbabwe.

Advocacy for Policy Change: The bureau advocates for policy changes and investments in
women's health at the national and local levels. By engaging with policymakers and
advocating for gender-responsive health policies, the bureau contributes to creating an
enabling environment for improving women's health and well-being in Zimbabwe.

Overall, the Zimbabwe Women's Bureau offers several advantages in health and well-being
initiatives, positioning itself as a key factor in promoting women's health, reducing health
inequalities, and contributing to sustainable development in Zimbabwe.

2.5 Gender-Based Violence Prevention and Support:

The Zimbabwe Women's Bureau plays a vital role in gender-based violence (GBV)
prevention and support, offering numerous advantages in this regard:

Awareness and Education: The bureau can conduct awareness campaigns and educational
programs to inform women about their rights, available support services, and ways to
recognize and respond to GBV. This empowers women with knowledge and resources to
protect themselves and seek help if needed.

Crisis Intervention: Women experiencing GBV often need immediate support and
intervention. The bureau can provide crisis intervention services, including counselling,
shelter, legal aid, and medical assistance, ensuring that survivors receive the help they need
during emergencies.

9
Advocacy and Policy Influence: By advocating for policies and legislation that address
GBV and promote gender equality, the Women's Bureau can contribute to creating a more
supportive legal and social environment for survivors. They can lobby for stronger laws
against GBV, improved access to justice, and better funding for support services.

Community Support Networks: Establishing community support networks through the

Women's Bureau can create a safe space for survivors to share their experiences, access peer
support, and receive practical assistance from trained professionals. These networks can also
help break the silence surrounding GBV and challenge harmful gender norms.

Capacity Building: The bureau can offer training programs for law enforcement agencies,
healthcare providers, social workers, and other stakeholders involved in GBV prevention and
response. By enhancing their skills and knowledge, these professionals can better support
survivors, conduct investigations, and prosecute perpetrators.

Research and Data Collection: Gathering data on the prevalence and patterns of GBV
through research initiatives can inform evidence-based policies and interventions. The
Women's Bureau can collaborate with researchers to conduct studies, surveys, and needs
assessments that provide insights into the root causes of GBV and the effectiveness of
prevention strategies.

Empowerment Programs: Empowering women economically, socially, and politically can

reduce their vulnerability to GBV. The Women's Bureau can offer skills training,
entrepreneurship programs, and leadership development initiatives that enable women to
achieve financial independence, assert their rights, and challenge gender-based
discrimination.

Collaboration and Networking: Collaborating with other organizations, government

agencies, and international partners working on GBV can amplify the impact of
interventions. By coordinating efforts and sharing resources, the Women's Bureau can reach
more survivors, advocate for systemic change, and build a stronger support network for
combating GBV.

10
Overall, the Zimbabwe Women's Bureau plays a multifaceted role in GBV prevention and
support, leveraging its expertise, resources, and partnerships to empower women, challenge
gender inequality, and create a safer and more equitable society.

11
 3. Chapter Three: A special in-depth study of an elected aspect of the organisation

Topic: Economic Empowerment Programs for Women

The Zimbabwe Women's Bureau plays a significant role in economic empowerment initiatives for
women in Zimbabwe. Here's a breakdown of its involvement and impact:

3.1 Training and Capacity Building:’

The Women's Bureau offers various training programs aimed at enhancing the skills and
capacities of women in entrepreneurship, leadership, financial management, and other relevant
areas.
These programs provide women with the knowledge and confidence they need to start and
sustain businesses, thereby contributing to economic growth and poverty alleviation.
3.2 Access to Finance:
The Bureau facilitates access to financial resources for women entrepreneurs through
partnerships with financial institutions, microfinance programs, and grant schemes.
By providing access to credit and capital, the Women's Bureau helps women overcome one of
the major barriers to starting or expanding businesses.
3.3 Advocacy and Policy Influence:
The Women's Bureau engages in advocacy efforts to influence policies and programs that
promote gender equality and women's economic empowerment.
Through lobbying and collaboration with government agencies and other stakeholders, the
Bureau works to create an enabling environment for women's entrepreneurship and economic
participation.
3.4 Networking and Support Services:
The Women's Bureau fosters networking opportunities for women entrepreneurs to connect
with peers, mentors, and potential business partners.
Additionally, it offers support services such as business counselling, mentorship programs, and
access to market information to help women navigate the challenges of entrepreneurship.

3.5 Research and Data Collection:

The Women's Bureau conducts research and collects data on issues related to women's
economic empowerment, including barriers to entry, market opportunities, and best practices.
This information helps inform the design and implementation of targeted interventions to
address the specific needs and challenges faced by women in the economic sphere.

12
 3.6 Gender Mainstreaming and Inclusivity:
The Women's Bureau promotes gender mainstreaming in all aspects of development, ensuring
that women's needs and perspectives are integrated into policies, programs, and projects.
It also strives to reach marginalized groups of women, including rural women, women with
disabilities, and women from disadvantaged backgrounds, to ensure that no one is left behind
in the quest for economic empowerment.
Overall, the Zimbabwe Women's Bureau plays a crucial role in empowering women economically,
thereby contributing to poverty reduction, inclusive growth, and sustainable development in
Zimbabwe. Through its diverse range of programs and initiatives, the Bureau seeks to create an
environment where women can thrive as entrepreneurs, leaders, and contributors to the economy.

13
 4. Chapter Four: Student Work Related Learning and duties performed.

At the Zimbabwe Women's Bureau, employees may work on a range of projects and assignments
with the goal of efficiently managing the company's financial resources. As a student on
attachment, I was able to cover the following areas in the department of Finance and
Administration which are bank reconciliations, transactions capturing in the accounting system,
administration, internet banking, payment processing, procurement, Filing and payroll statutory.

4.1 Bank reconciliations

Working with bank reconciliations at the Zimbabwe Women's Bureau sounds is an important
role. Bank reconciliations involve comparing the transactions recorded in the organization's
accounting records with those in the bank statement to ensure accuracy and identify any
discrepancies.

Here is an overview of the duties I performed in this role:

Gathering Documents: Collecting the organization's bank statements, accounting records,

and any supporting documents such as receipts or invoices.

Comparison: Carefully comparing the transactions listed in the bank statement with those
recorded in the organization's accounting system. This involves checking for any discrepancies
or missing entries.

Investigation: If there are discrepancies, investigating the reasons behind them. This might
involve reaching out to the bank for clarification or checking with colleagues to ensure all
transactions are accounted for.

Adjustments: Making any necessary adjustments to the accounting records to ensure they
accurately reflect the organization's financial position. This could involve correcting errors or
recording transactions that were missed initially.

Reconciliation: Once all adjustments have been made, reconciling the bank statement with the
organization's accounting records to ensure they match.

14
Reporting: Providing reports to management or other relevant parties detailing the results of
the reconciliation process, including any discrepancies found and the actions taken to resolve
them.

Attention to detail and strong analytical skills are crucial in this role to ensure accuracy in the
reconciliation process. Additionally, good communication skills are important for liaising with
colleagues and bank representatives to resolve any issues that arise.

4.2 Transactions Capturing in the Accounting System

Capturing transactions in the accounting system for the Zimbabwe Women's Bureau is a
fundamental aspect of maintaining accurate financial records. Here's a breakdown of what is
involved in this task:

Receipt of Documents: Initially, I would receive various financial documents such as

invoices, receipts, bank statements, and expense reports. These documents contain information
about the financial transactions of the organization.

Data Entry: I would then input the details of these transactions into the organization's
accounting Sage Pastel System. This includes recording the date of the transaction, the parties
involved, the amount, and the nature of the transaction (e.g., expense, revenue, asset purchase).

Coding: Assigning appropriate account codes to each transaction to categorize them correctly
in the accounting system. This ensures that transactions are properly classified for reporting
and analysis purposes.

Verification: Double-checking the accuracy of data entry to minimize errors. This may
involve reconciling the information from the documents with what has been entered into the
accounting system to ensure consistency.

Approval Process: Following any established approval processes within the organization.
Some transactions may require authorization from a supervisor or manager before being
recorded in the accounting system.

15
Timeliness: Ensuring that transactions are recorded promptly to maintain up-to-date financial
records. Delayed recording of transactions can lead to inaccuracies and difficulties in financial
reporting.

Documentation: Maintaining proper documentation of all transactions, including supporting

documents such as invoices and receipts. This is important for audit purposes and for providing
evidence of the organization's financial activities.

Reconciliation: Periodically reconciling the transactions recorded in the accounting system

with external sources such as bank statements to identify and rectify any discrepancies.

Attention to detail, accuracy, and a good understanding of accounting principles are essential
for transaction capturing in the accounting system. Additionally, familiarity with accounting
software and the ability to work efficiently are valuable skills in this role

4.3 Administration

Working in administration at the Zimbabwe Women's Bureau involves various tasks to ensure
the smooth operation of the organization. Here's an overview of what is involved:

Office Management: Handling day-to-day operations of the office, including managing

schedules, coordinating meetings, answering phones, and responding to emails. This involves
overseeing office supplies and equipment and ensuring that the office environment is organized
and efficient.

Record Keeping: Maintaining accurate records and files, both electronic and physical, related
to the organization's activities. This includes documents such as contracts, personnel records,
financial records, and correspondence.

Communication: Serving as a point of contact for internal and external communication. This
involves drafting and distributing memos, letters, or emails, as well as fielding inquiries and
directing them to the appropriate staff members.

16
Event Planning: Assisting with the planning and coordination of events such as workshops,
seminars, or conferences. This involves tasks such as arranging venues, coordinating speakers
or presenters, managing invitations and overseeing logistical details.

Financial Administration: Providing support with basic financial tasks such as processing
invoices, preparing expense reports, and reconciling receipts. This involves assisting with
budget monitoring and ensuring compliance with financial policies and procedures.

Human Resources Support: Assisting with HR-related tasks such as recruitment, onboarding
new employees, maintaining personnel records, and managing employee benefits and leave
requests.

Technology Support: Providing basic IT support to staff members, such as troubleshooting

computer issues, assisting with software applications, and ensuring that office technology is
functioning properly.

General Support: Providing general administrative support to staff members and

management as needed. This involves tasks such as photocopying, filing, data entry, and
coordinating travel arrangements.

Attention to detail, strong organizational skills, and the ability to multitask are essential in an
administrative role at the Zimbabwe Women's Bureau. Additionally, effective communication
and interpersonal skills are important for interacting with colleagues, stakeholders, and the
public.

4.4 Internet Banking

In a student role at the Zimbabwe Women's Bureau, learning about internet banking involves
various tasks and responsibilities aimed at ensuring efficient and secure financial management
online. Here's how I approached it:

Training and Familiarization: I started by undergoing comprehensive training provided by

the organization. This training covers the basics of internet banking, including how to log in
securely, navigate the online platform, and perform common transactions.

17
Transaction Processing: I learnt how to initiate and process various types of transactions
online, such as fund transfers between accounts, bill payments to vendors or utility providers,
and payroll processing. I followed established procedures and protocols to ensure accuracy and
compliance with financial policies.

Security Measures: I gained an understanding of the security measures implemented by the

bank and the organization to protect against fraud and unauthorized access. I learnt about best
practices for safeguarding login credentials, recognizing phishing attempts, and keeping
personal information confidential.

Monitoring and Reporting: I assisted in monitoring account activity and transaction history
regularly to identify any irregularities or discrepancies. I learnt how to generate and analyse
reports from the internet banking platform to track expenses, monitor cash flow, and reconcile
accounts.

Troubleshooting and Support: Develop troubleshooting skills to address common issues or

errors encountered while using internet banking. Assist colleagues who may require support
or guidance with navigating the online platform, resolving transaction errors, or contacting
customer support for assistance.

Policy Compliance: I got familiarized myself with the organization's policies and procedures
related to internet banking usage. I ensured that all transactions are conducted in accordance
with these policies and comply with regulatory requirements and industry standards.

Continuous Learning and Improvement: I stayed updated on new features, enhancements,

and security updates released by the bank or the internet banking platform. I attended additional
training sessions or workshops to enhance my knowledge and skills in online financial
management.

By actively engaging in these tasks and responsibilities, I gained valuable experience and
expertise in internet banking, which will not only benefit the Zimbabwe Women's Bureau but
also enhance my own professional development.

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4.5 Payment Processing

Working on payment processing at the Zimbabwe Women's Bureau as a student involved me

in various responsibilities related to managing financial transactions efficiently and accurately.
Here's how I approached this role:

Invoice Verification: I received invoices from vendors or service providers and verified that
they were accurate and legitimate. This involved checking details such as the invoice date,
vendor information, description of goods or services, and the amount due.

Approval Workflow: I ensured that invoices are approved by the appropriate authority within
the organization before processing payment. This involved obtaining signatures or electronic
approvals from designated personnel.

Data Entry: I entered invoice details into the organization's payment processing software.
This included recording the invoice number, vendor details, invoice date, due date, and the
amount to be paid.

Payment Scheduling: I scheduled payments based on the invoice due dates and the
organization's payment terms. I coordinated with the finance team to determine the timing of
payments to optimize cash flow while meeting financial obligations.

Payment Methods: I processed payments using the preferred method for the Zimbabwe
Women's Bureau, which included electronic funds transfers (EFT), checks and cash. I ensured
that payment instructions are accurately entered and processed in a timely manner.

Bank Reconciliation: I reconciled payments made with bank statements to ensure that all
transactions are accounted for and match the organization's records. I investigated and resolved
any discrepancies or outstanding items identified during the reconciliation process.

Documentation and Record Keeping: I maintained organized records of all payment

transactions, including copies of invoices, payment confirmations, and bank statements. I
ensured that documentation is filed appropriately for easy retrieval and audit purposes.

Compliance and Controls: I adhered to internal controls and compliance procedures

established by the organization to mitigate the risk of fraud or errors in payment processing. I

19
followed regulatory requirements and industry best practices to ensure transparency and
accountability.

Communication: I communicated effectively with vendors, internal stakeholders, and team

members regarding payment-related inquiries, issues, or delays. I provided timely responses
and updates to ensure smooth processing and maintained positive relationships.

Continuous Improvement: I identified opportunities to streamline payment processes, I

improved efficiency, and reduced costs. Proactively I seek feedback from colleagues and
stakeholders to identify areas for improvement and implement solutions to enhance payment
processing operations.

By effectively managing payment processing tasks and responsibilities at the Zimbabwe

Women's Bureau, I contributed to the organization's financial stability and operational
effectiveness while gaining valuable experience and skills in financial management.

4.6 Procurement

As a student working on procurement-related tasks at the Zimbabwe Women's Bureau, I was

involved in various activities aimed at sourcing goods and services for the organization. Here's
an outline of responsibilities I had in this role:

Needs Assessment: I worked with department heads and stakeholders to assess the
organization's procurement needs. I understood the requirements for goods and services,
including quantity, quality, specifications, and budget constraints.

Market Research: I conducted research to identify potential suppliers/vendors who can meet
the organization's procurement needs. This involved searching online directories and soliciting
recommendations from colleagues or industry contacts.

Supplier Evaluation: I assisted in evaluating potential suppliers or vendors based on criteria

such as reputation, reliability, quality of products/services, pricing, and compliance with
regulatory requirements. I helped maintain a database of approved suppliers for future
reference.

20
Request for Quotations (RFQs) or Proposals (RFPs): I prepared RFQs or RFPs detailing
the organization's requirements and soliciting bids from potential suppliers/vendors.
Coordinate the distribution of RFQs or RFPs, respond to inquiries from suppliers, and ensure
that all necessary documentation is provided.

Bid Evaluation: I assisted in evaluating bids received from suppliers or vendors, considering
factors such as pricing, quality, delivery terms, and compliance with specifications. I
collaborated with the procurement team and relevant stakeholders to select the most suitable
suppliers or vendor.

Contract Negotiation: I supported contract negotiation activities with selected suppliers and
vendors. I helped to review contract terms and conditions, I negotiated pricing and payment
terms, and ensured that contracts are fair, comprehensive, and legally binding.

Supplier Relationship Management: I assisted in managing relationships with suppliers or

vendors to ensure timely delivery of goods and services, resolved any issues or disputes that
may arise, and maintained open lines of communication. Foster positive and collaborative
partnerships with suppliers or vendors to support the organization's procurement objectives.

Documentation and Record Keeping: I maintained accurate and up-to-date records of

procurement activities, including RFQs/RFPs, bids received, contracts awarded, purchase
orders, and correspondence with suppliers/vendors. I ensured that documentation is properly
organized and archived for future reference and audit purposes.

Compliance and Ethics: I ensured compliance with procurement policies, procedures, and
regulatory requirements. I uphold ethical standards in all procurement activities, including
fairness, transparency, and avoidance of conflicts of interest.

By actively participating in these procurement-related tasks at the Zimbabwe Women's Bureau,

I gained valuable hands-on experience in procurement processes and contributed to the
organization's mission of sourcing goods and services efficiently and effectively.

21
4.7 Filing

Handling filing duties at the Zimbabwe Women's Bureau as a student involves ensuring that
documents are organized, accessible, and properly stored. Here's how I approached this
responsibility:

Document Sorting: I begin by sorting incoming documents, such as correspondence, reports,

invoices, and forms, into categories based on their type or purpose. This initial step helps
streamline the filing process and ensures that documents are grouped logically.

Establish Filing System: I set up a filing system that suits the needs of the Zimbabwe
Women's Bureau. This involved using physical filing cabinets and electronic document
management software. Organized folders or directories with clear labels that reflected the
categories established during sorting.

Filing Procedures: I followed established procedures for filing documents accurately and
efficiently. I ensured that documents are placed in the appropriate folders or locations within
the filing system and that they are labelled accordingly.

Access Control: I maintained confidentiality and security by controlling access to sensitive

documents as per the organization's policies and procedures. I implemented measures such as
password protection for electronic files or lockable filing cabinets for physical documents.

Regular Maintenance: I scheduled regular maintenance sessions to review and update the
filing system as needed. I removed outdated or redundant documents, reorganize folders or
directories as the organizational needs evolve, and ensure that files are properly archived or
disposed of when necessary.

Backup and Disaster Recovery: I implemented backup procedures to protect against data
loss or damage. Regularly backup electronic files to secure locations, such as cloud storage or
external hard drives, and establish protocols for disaster recovery in case of emergencies.

Training and Documentation: I provided training and guidance to staff members on proper
filing procedures and use of the filing system. I developed documentation, such as a filing
manual or quick reference guide, to assist staff in navigating the system effectively.

22
Quality Assurance: I conducted periodic audits or checks to ensure the accuracy,
completeness, and integrity of the filing system. Address any discrepancies or issues identified
during these audits and implement corrective actions as necessary.

By effectively managing filing duties at the Zimbabwe Women's Bureau, I contributed to the
organization's efficiency and productivity by ensuring that important documents are organized,
accessible, and well-maintained.

4.8 Payroll and Statutory

Managing payroll and statutory requirements for a workplace, especially within an

organization like the Zimbabwe Women's Bureau, involves several key steps and
considerations. Here is how payroll and statutory obligations might be handled:

Employee Information Management: I started by collecting and organizing all necessary

information about employees. This includes personal details, tax information, salary or wage
details, and any other relevant data.

Statutory Requirements: In Zimbabwe, statutory requirements might include taxes like Pay-
As-You-Earn (PAYE), National Social Security Authority (NSSA) contributions, and any
other applicable levies or contributions. I ensured that these deductions are accurately
calculated and withheld from employees' pay.

Tax Compliance: I ensured compliance with tax laws and regulations by accurately
calculating and remitting payroll taxes to the relevant authorities within the required
timeframes. This may involve filing periodic tax returns and keeping detailed records of
payroll transactions.

Record Keeping: Maintain thorough records of payroll transactions, including salary

payments, deductions, and any other relevant information. These records are essential for
auditing purposes and may also be required for regulatory compliance.

Stay Updated: I managed to keep abreast of changes to labour laws, tax regulations, and other
statutory requirements that may affect payroll processing. This ensures ongoing compliance
and helps avoid potential penalties or legal issues.

23
 Employee Communication: I maintained open communication with employees regarding
payroll matters, including any changes to tax withholding rates, benefit programs, or payroll
schedules.

By following these steps and staying diligent in payroll management and statutory compliance,
organizations like the Zimbabwe Women's Bureau can ensure smooth operations and maintain
good standing with regulatory authorities while effectively supporting their employees.

24
 5. Chapter Five: A personal evaluation of the Industrial Work-Related Learning itself.

As a finance and administration student undertaking Industrial Work-Related Learning (IWRL) at

the Zimbabwe Women's Bureau, the experience offers a valuable opportunity to apply theoretical
knowledge in a real-world setting, gain practical skills, and develop a deeper understanding of the
finance and administration functions within an organization dedicated to women's issues. Here is
a personal evaluation of what such an experience entail:

5.1 Practical Application of Knowledge:

IWRL provides a chance to apply theoretical concepts learned in the classroom to actual
workplace situations. This hands-on experience deepens understanding and reinforce learning
in areas such as financial management, budgeting, and administrative procedures.

5.2 Exposure to Organizational Dynamics:

Working within the Zimbabwe Women's Bureau exposes me to the unique dynamics of a non-
governmental organization (NGO) focused on women's empowerment and gender equality.
This exposure enhances my awareness of social issues and broaden my perspective on the role
of finance and administration in addressing them.

5.3 Learning from Professionals:

Being part of the finance and administration team at the bureau allowed me to learn directly
from experienced professionals in the field. I observed their practices, seek mentorship, and
gain insights into industry best practices and standards.

5.4 Skill Development:

IWRL offers opportunities to develop a range of skills essential for a career in finance and
administration. This includes financial analysis, budget management, record-keeping, report
generation, and communication skills, among others.

5.5 Networking:

Engaging with colleagues and stakeholders at the Zimbabwe Women's Bureau expands my
professional network. Building relationships with individuals in my field of study and related
areas is beneficial for future career opportunities and collaborations.

25
 5.6 Contribution to a Meaningful Cause:

Working for an organization dedicated to women's empowerment is personally fulfilling.

Contributing my skills to support the bureau's mission of advancing gender equality and
women's rights provides a sense of purpose and satisfaction beyond just professional
development.

5.7 Challenges and Learning Opportunities:

IWRL presents challenges such as adapting to the organization's processes, navigating

bureaucracy, or addressing complex financial issues. However, overcoming these challenges
can foster resilience, problem-solving skills, and a deeper understanding of the realities of the
workplace.

5.8 Reflective Practice:

Engaging in regular reflection on my experiences during IWRL deepens my learning and

personal growth. Reflective practice involves critically analysing my actions, decisions, and
interactions in the workplace to identify areas for improvement and enhance future
performance.

Overall, participating in IWRL at the Zimbabwe Women's Bureau as a finance and administration
student offers a multifaceted learning experience that combines practical skill development with
personal and professional growth, all while contributing to a meaningful cause.

26
 6. Chapter Six: A critical analysis of the relevance of theory to practice.

Critical analysis of the relevance of theory to practice at the Zimbabwe Women's Bureau for a
finance and administration student involves evaluating how well the theoretical concepts learned
in the classroom align with the practical realities encountered in the workplace. Here's a
breakdown:

6.1 Financial Management Theory vs. NGO Practices:

Many finance and administration programs emphasize on financial management theories

derived from corporate finance. However, working at an NGO like the Zimbabwe Women's
Bureau presents different financial challenges. For instance, while profit maximization is a
primary goal in corporate finance, NGOs prioritize maximizing social impact within budget
constraints. Evaluating how theories of financial management translate to the NGO context is
crucial.

6.2 Budgeting and Resource Allocation:

Theoretical concepts of budgeting often focus on optimizing resource allocation for

profitability. However, in an NGO setting, budgeting extends beyond financial metrics to
encompass social impact assessment and donor compliance. Understanding how to adapt
traditional budgeting theories to align with the bureau's mission and funding sources is
essential.

6.3 Administrative Theory and NGO Operations:

Administrative theory typically emphasizes organizational structure, decision-making

processes, and efficiency. At the Zimbabwe Women's Bureau, administrative practices may
need to accommodate the bureau's unique mission-driven culture, participatory decision-
making processes, and emphasis on gender-sensitive approaches. Assessing how
administrative theories apply to the bureau's operations while addressing these nuances is
important.

6.4 Regulatory Compliance and Accountability:

Theoretical frameworks related to regulatory compliance and accountability are fundamental

to finance and administration. However, NGOs often face a complex regulatory environment
27
 with specific reporting requirements, donor restrictions, and legal considerations.
Understanding how theoretical principles of compliance translate to practical applications
within the NGO sector, particularly in Zimbabwe's regulatory context, is critical.

6.5 Ethical Considerations:

Theoretical discussions around ethics and corporate social responsibility may not fully capture
the ethical dilemmas faced by finance and administration professionals in NGOs. Balancing
financial stewardship with social responsibility, transparency, and accountability requires
nuanced ethical decision-making. Exploring how theoretical frameworks address these
complexities and considering their practical implications is essential.

6.6 Technology and Innovation:

Theoretical discussions on technological advancements and innovation in finance and

administration often focus on corporate settings. However, NGOs increasingly rely on
technology for fundraising, donor management, and program monitoring. Evaluating how
theoretical concepts of technological innovation can be applied to enhance efficiency and
effectiveness in NGO operations is pertinent.

6.7 Continuous Learning and Adaptation:

Finally, recognizing that theory is not static but evolves based on empirical evidence and
practical experiences is crucial. Finance and administration students should approach their
IWRL at the Zimbabwe Women's Bureau with a mindset of continuous learning and
adaptation, integrating theoretical insights with practical realities to inform their professional
development.

In summary, while theoretical concepts provide a foundational understanding for finance and
administration students, their relevance to practice at the Zimbabwe Women's Bureau hinges on
the ability to critically assess and adapt these theories to the unique challenges and objectives of
an NGO focused on women's empowerment and gender equality.

28
 7. Chapter Seven: Expectations of the Work-Related Learning programme.

As a finance and administration student participating in the Work-Related Learning (WRL)

program at the Zimbabwe Women's Bureau, there are several expectations both I and the
organization had. Here's a breakdown:

7.1 Application of Theoretical Knowledge:

The Zimbabwe Women's Bureau expected me to apply theoretical concepts learned in my

finance and administration studies to practical scenarios within the organization. This includes
understanding financial management principles, accounting practices, budgeting techniques,
and administrative procedures.

7.2 Contribution to Finance and Administration Functions:

The bureau expected me to actively contribute to finance and administration tasks. This
involves assisting with budget preparation, financial reporting, procurement processes, payroll
management, or other administrative duties as assigned by supervisors.

7.3 Professionalism and Work Ethic:

I was expected to demonstrate professionalism, integrity, and a strong work ethic throughout
my placement. This includes punctuality, reliability, confidentiality, and effective
communication with colleagues and supervisors.

7.4 Adaptability and Learning Orientation:

The Zimbabwe Women's Bureau anticipated that I will adapt to the organization's culture,
policies, and procedures quickly. They also expected me to have a learning orientation, being
receptive to feedback, willing to learn new skills, and open to exploring different aspects of
finance and administration within the NGO context.

7.5 Ethical Considerations:

Given the bureau's focus on women's empowerment and gender equality, ethical considerations
are paramount. I was expected to adhere to ethical standards, respect diversity, and demonstrate
sensitivity to gender-related issues in all aspects of my work.

29
 7.6 Initiative and Problem-Solving Skills:

The organization values initiative and the ability to independently identify and solve problems.
I was encouraged to proactively seek opportunities to contribute, suggest improvements, and
address challenges as they arise.

7.7 Teamwork and Collaboration:

While I was assigned to individual tasks, the ability to work effectively as part of a team was
crucial. The Zimbabwe Women's Bureau expected me to collaborate with colleagues across
different departments, share knowledge, and contribute to a positive work environment.

7.8 Reflection and Learning Growth:

The WRL program encourages reflection on my experiences to facilitate learning and personal
growth. I was expected to engage in self-reflection, identify areas for development, and
actively seek opportunities to enhance my skills and competencies.

By meeting these expectations, I was able to make the most of my Work-Related Learning
experience at the Zimbabwe Women's Bureau, contributing to the organization's mission while
gaining valuable insights and practical skills relevant to my finance and administration studies.

30
 8. Chapter Eight: Student recommendations and suggestions.
As a Financial and Accounting Systems Development and Applications student participating in
the Work-Related Learning program at the Zimbabwe Women's Bureau, I have the opportunity to
offer valuable recommendations and suggestions to both the bureau and the University of
Zimbabwe. Here are some recommendations and suggestions for each:

8.1 Recommendations and Suggestions to the Zimbabwe Women's Bureau:

8.1.1 Integration of Technology

I advocate for the adoption of technology solutions to streamline administrative processes,

improve data management, and facilitate remote work capabilities. Explore options for cloud-
based accounting software, electronic payment systems, or digital document management
platforms.

8.2 Recommendations and Suggestions to the University of Zimbabwe:

8.2.1 Curriculum Enhancement

I advocate for the inclusion of courses or modules on financial systems development, accounting
software applications, and technology integration in the curriculum for financial and accounting
students. Ensure that coursework reflects industry best practices and emerging trends in financial
technology (FinTech).

31
Summary and Conclusion

Summary:

The Work-Related Learning (WRL) program at the Zimbabwe Women's Bureau offered me a
valuable opportunity to apply theoretical knowledge in a real-world setting. As a participant in the
program, I was expected to contribute to the bureau's financial and administrative functions while
gaining practical experience and developing professional skills. Key areas of focus include
financial management, budgeting, accounting, procurement, and compliance with regulatory
requirements. As a student, I was encouraged to leverage technology solutions, promote gender-
responsive budgeting, and enhance organizational efficiency through process improvements. By
actively engaging in the WRL program, I can now make meaningful contributions to the bureau's
mission of promoting gender equality and women's empowerment while preparing for a successful
career in finance and administration.

Conclusion:

In conclusion, the Work-Related Learning (WRL) program at the Zimbabwe Women's Bureau
offered me a rich learning experience and an opportunity to make a tangible impact in a dynamic
organization dedicated to women's empowerment. Through active participation in financial
management, administrative tasks, and the integration of technology solutions, as a student, I
gained practical skills, applied theoretical knowledge, and contributed to the bureau's mission of
advancing gender equality and women's rights.

By embracing the challenges and opportunities presented during the WRL program, I can now
enhance my professional development, expand my networks, and lay a solid foundation for future
career success in the field of finance and administration. Moreover, my contributions to the
bureau's operations can help drive positive change and support the bureau's efforts to create a more
equitable and inclusive society.

As a finance and administration intern reflect on my experiences at the Zimbabwe Women's

Bureau, I was encouraged to take stock of their achievements, lessons learned, and areas for further

32
growth. By leveraging the insights gained from my WRL placement, I can continue to pursue
excellence in my academic studies, future career endeavours, and contributions to society at large.

Conclusion Appendix:

During the finance and administration student's tenure at the Zimbabwe Women's Bureau, several
key achievements and learnings were noted:

Appendix A: Improved Financial Management Practices: Through my contributions, the

bureau was able to streamline its financial management processes, resulting in increased efficiency
and accuracy in budgeting, reporting, and expenditure tracking.

Appendix B: Enhanced Administrative Efficiency: My efforts led to the implementation of

administrative best practices, including improved documentation procedures, streamlined
procurement processes, and enhanced record-keeping systems.

Appendix C: Successful Integration of Technology: By advocating for the adoption of

technology solutions, such as cloud-based accounting software and digital payment systems, I
facilitated the bureau's transition towards a more digitally-enabled and data-driven organization.

Appendix D: Promotion of Gender-Responsive Budgeting: My recommendations on gender-

responsive budgeting principles helped the bureau prioritize resources effectively, ensuring that
women's empowerment programs received adequate funding and support.

Appendix E: Capacity Building and Training Initiatives: Through the development of online
training modules and capacity-building workshops, I empowered bureau staff with the skills and
knowledge needed to leverage technology effectively and enhance their professional
competencies.

Appendix F: Contribution to Organizational Impact: Overall, my contribution played a

significant role in advancing the bureau's mission of promoting gender equality and women's
empowerment. By improving financial and administrative practices, integrating technology
solutions, and promoting gender-responsive approaches, I helped strengthen the bureau's capacity
to create positive change in the lives of women and girls in Zimbabwe.

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These achievements underscore the valuable role that I can play in supporting the work of
organizations like the Zimbabwe Women's Bureau. Through their dedication, expertise, and
commitment to excellence, I can make meaningful contributions to advancing social justice,
equality, and inclusive development initiatives.

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BIBLIOGRAPHY AND REFERENCING

Zimbabwe Women's Bureau. (https://zwbonline.org/about-us/ )

Financial Management for NGOs: Practical Guide for Financial Management and Accounting
Practices. (Practical Financial Management for NGOs—Getting the Basics Right. Terry Lewis.
Mango (Management Accounting for Non-governmental Organisations) 2009.
http://www.mango.org.uk/ )

Accounting Software Reviews. (www.nerdwallet.com/small-business/nonprofit-accounting-

software .)

Gender-Responsive Budgeting: A Toolkit for NGOs. ((Gender Responsive Budgeting in

Practice: A TRAINING MANUAL) https://www.unfpa.org/sites/default/files/pub-
pdf/gender_manual_eng.pdf )

Technology Integration in NGOs: Best Practices and Case Studies. (http://www.diva-

portal.org/smash/get/diva2:20857/FULLTEXT01.pdf .)

University of Zimbabwe Financial and Accounting Curriculum.

(https://www.uz.ac.zw/index.php/commerce-departments/1396-department-of-accountancy-2 )

Industry Publications and Journals.

(https://www.researchgate.net/publication/319136514_The_NGO_Research_Culture_in_Zimbab
we_Its_Anatomy_Architecture_and_Typology )

Academic Textbooks on Financial Management and Administration.

(https://www.financealliance.io/11-must-read-fp-a-books/ )

Interviews or Communications with Bureau Staff. (https://zwbonline.org/ )

Personal Reflections and Experiences. (https://zwbonline.org/ )

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