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Câncer bucal: análise da clareza das publicações realizadas
em perfis do Instagram de órgãos oficiais de saúde do Brasil
Abstract This article aims to analyze the clarity Resumo O objetivo do artigo é analisar a cla-
and engagement measures of publications on oral reza e as medidas de engajamento das publica-
cancer in the Instagram profiles of official health ções sobre câncer bucal nos perfis do Instagram
agencies in Brazil. An infodemiological study was dos órgãos oficiais de saúde no Brasil. Realizou-se
conducted with 81 profiles. Data collected con- um estudo infodemiológico com 81 perfis. Foram
cerned content classification, account and media, coletados dados sobre classificação do conteúdo,
manner of addressing the topic, number of posts, conta e mídia, abordagem do tema, número de
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Programa de Pós- likes, comments, views and hashtags. The clarity postagens, curtidas, comentários, visualizações e
Graduação em Odontologia,
of the educational publications was assessed with hashtags. A clareza das publicações educativas foi
Universidade Estadual da
Paraíba. R. Baraúnas 351, the Brazilian version of the Clear Communication avaliada pela versão brasileira do Clear Commu-
Bairro Universitário. Index (BR-CDC-CCI). Data analysis involved nication Index (BR-CDC-CCI). A análise dos da-
58429-500 Campina
Spearman’s correlation and the Mann-Whitney dos envolveu a correlação de Spearman e o teste
Grande PB Brasil.
wanubia.b@hotmail.com test (α = 5%). A total of 775 publications on oral de Mann-Whitney (α = 5%). Foram encontradas
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Unidade Acadêmica cancer were found. The average BR-CDC-CCI 775 publicações sobre câncer bucal. O escore mé-
de Ciências Biológicas,
score was 69.8 (SD = 15.5). The clarity of the in- dio do BR-CDC-CCI foi 69,8 (DP = 15,5). A cla-
Universidade Federal de
Campina Grande. Patos PB formation was adequate in 9.5% of the education- reza das informações foi adequada em 9,5% das
Brasil. al publications. Positive correlations were found publicações educativas. Correlações positivas fo-
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Departamento de
between the number of likes and engagement ram encontradas entre o número de curtidas e en-
Odontologia Restauradora,
Faculdade de Odontologia, (comments [r = 0.49], views [r = 0.96]), number gajamento (comentários [r = 0,49], visualizações
Universidade Federal of hashtags (r = 0.13) and year of publication (r = [r = 0,96]), número de hashtags (r = 0,13) e ano
de Minas Gerais. Belo
0.21). Publications from the Health Ministry had de publicação (r = 0,21). Publicações do Minis-
Horizonte MG Brasil.
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Departamento de a significantly higher BR-CDC-CCI score com- tério da Saúde apresentaram escore do BR-CDC-
Odontologia, Universidade pared to the other profiles. Publications on oral -CCI significativamente maior do que os demais
Estadual da Paraíba.
cancer were correlated with engagement, year of perfis (p = 0,01). As publicações sobre câncer bu-
Campina Grande PB Brasil.
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Programa de Pós- publication and number of hashtags. Public agen- cal foram correlacionadas com engajamento, ano
Graduação em Odontologia, cies increased publications to reach the popula- de publicação e número de hashtags. Os órgãos
Faculdade São Leopoldo
tion, but the clarity of the content was low. públicos aumentaram as publicações para atingir
Mandic. Campinas SP
Brasil. Key words Access to online information, Oral a população, mas a clareza do conteúdo foi baixa.
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Departamento de Saúde cancer, Health communication Palavras-chave Acesso à informação online,
Bucal, Universidade Federal
Câncer bucal, Comunicação em saúde
de Goiás. Goiânia GO
Brasil.
Cien Saude Colet 2024; 29:e20302022
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Nunes WB et al.
UNIVERSE:
130.398 publications
Publications
Videos analyzed by
n = 34 BR-CDC-CCI
n = 262
Source: Authors.
4
Nunes WB et al.
selection of profiles and publications). First, ommendations (Part B – 2 items), numbers (Part
the data were saved as a print screen in specif- C – 2 items) and risks addressed in the material
ic folders of each health agency; then, the fol- (Part D – 3 items)23.
lowing data contained in the publication were The modified index is recommended for
extracted and tabulated in Excel files: name of the assessment of short messages, such as social
the Instagram profile, access link, date, publica- media in only text format, and was therefore se-
tion by the health ministry, type of publication, lected for the present study. This index has 13
theme location, how the topic oral cancer was scored items with three response options (yes,
addressed, number of posts, likes, comments, no or NA [not applicable]). The point value de-
views, hashtags and classification of publication. pends of the answer (0 or 1 per item). The score
All files were stored in Drive. of the modified index is calculated by the sum of
The publications were registered, named, dat- the item scores, divided by the total number of
ed and categorized according to the classification applicable items and multiplied by 100. The total
of the content (actions of government, education- ranges from 0 to 100 points, with 90 to 100 points
al actions, epidemiological bulletins and combat- considered the recommended range. The score
ting fake news). The parameters adopted to assess corresponds to the extent to which the material
engagement achieved through the publications follows the criteria of the index.
were the type of profile as well as the number of Training and calibration for the use of this
likes, comments and views. Other data of interest instrument were performed in three steps (the-
were the hashtags used, type of media, way of ad- ory, first practical application and second prac-
dressing the content, frequency, number of posts tical application [15 days after first practical
(Instagram’s carousel tool allows up to 10 posts in exercise]). This process was conducted by the
a single post) and whether the publications were researcher in charge of the validation of the Bra-
from the profile of the Health Ministry – con- zilian version of the CDC-CCI (considered the
sidering its guiding role in the determination of “gold standard”). Four researchers examined 10
health policies on the national level, the degree publications. The results were compared and
of visibility of the profile and the high number of achieved a good level of agreement (intra-exam-
followers on the platform (2.7 million), publica- iner and inter-examiner Kappa > 0.70).
tions were categorized as belonging or not to this
account. Publications classified as educational
were analyzed with regards to the clarity of the Statistical analysis
information using the Brazilian version of the
Clear Communication Index of the US Centers The variables were entered and organized on
for Disease Control and Prevention (BR-CDC- a spreadsheet of Microsoft Office Excel 2016 and
CCI)23. Supplementary file 2 details all variables’ subsequently exported to the Statistical Package
categorizations, available at: https://data.scielo. for the Social Sciences (SPSS version 25.0) for
org/dataset.xhtml?persistentId=doi:10.48331/ analysis. The data were first submitted to descrip-
scielodata.G6BYPJ. tive statistics for the calculation of absolute and
relative frequencies as well as central tendency,
dispersion and position measures. Spearman’s
Instrument and calibration process correlation test was used to determine correla-
tions between the BR-CDC-CCI score and the
The BR-CDC-CCI is available to assess the number of likes, comments, views and hashtags.
clarity of health information and was designed to Significant differences in the BR-CDC-CCI score
be used for the development of new materials or between the categories of the use of hashtags,
the assessment of existing materials. The instru- addressing of the topic and publication by the
ment is composed of a set of questions based on Health Ministry were determined using the
criteria widely used in the field of health literacy Mann-Whitney test. All analyses were conducted
and communication research. The Brazilian ver- considering a 5% significant level (p ≤ 0.05).
sion was validated in 2020 in complete and mod-
ified forms containing items distributed in four
parts that assess the clarity of information and Results
understanding of the public according to the sci-
entific literature considering the main message, Between 2011 and 2021, a total of 775 publica-
call for action (Part A – 6 items), behavior rec- tions on oral cancer were identified in the official
5
c
Sample size for this analysis was 34 publications.
Source: Authors.
Table 3. Associations between BR-CDC-CCI score and years 2020 and 2021). This trend is likely due to
use of hashtags, addressing of topic and publication by the COVID-19 pandemic, as social media has
Health Ministry (n = 262). been increasingly used for the dissemination of
Median p- health information28. Despite that, we could not
Variable
(Q1-Q3) value observe an increase in the BR-CDC-CCI scores
Use of hashtags during this period (2020-2021), reinforcing that
Yes 70 (57.1-80) 0.20 there is still need to increase the clarity of infor-
No 75 (60-84.6) mation from Instagram publications of the offi-
Addressing of topic cial health agencies.
Main content 70 (58.3-83.3) 0.36 The engagement provided in social networks
Mentioned 70 (57.1-80) is strategic to expand knowledge and campaigns
Publication by Health Ministry on health, in addition to making citizens more
Yes 75 (63.6-89.5) 0.01 aware of their health and the society in which
No 70 (57.6-80) they are inserted17. There is a variety of methods
Significant results at 5% level. for evaluating engagement in the virtual environ-
Source: Authors.
ment, such as taking into account the number of
followers on the profile, number of publications,
shares of likes, comments and views. However,
there is no consensus on how to evaluate this
issue, which was carried out subjectively in the
not use the active voice, contained specialized present investigation. Engagement with the posts
terms or unknown words without presenting was considered low and disproportional to the
definition or clarification, risks and benefits were number of followers that each profile had, espe-
not explored and recommendations did not in- cially considering the increase in the popularity
clude behavior to the public. of the Instagram platform in recent years and the
Studies analyzing different types of health time users spend connected per day29,30. The in-
content7,24,25 also found that materials used for ed- crease in the number of publications each year is
ucational purposes are not achieving their goals. evident and the preparation of materials requires
These results indicate communication weaknesses assessment using validated instruments16.
and the need to improve the material published. Considering the tendency toward an increase
The establishment of effective communication in new cases and deaths due to oral cancer in Bra-
through governmental public health media can zil11, all measures directed at the public to reduce
enhance the public’s trust and possibly increase the incidence of this disease are necessary. Smok-
the effectiveness of the healthcare system as well ing is the main risk factor for the development
as patient satisfaction with the care offered26,27. of this pathology. It is estimated that the risk of
This is the first study to assess the quality of na- becoming ill among smokers is almost five times
tional publications on oral cancer on Instagram. greater than among non-smokers. Preventing
A point that also deserves attention is the fact initiation and encouraging smoking cessation are
that approximately half of the included publica- fundamental primary prevention strategies for
tions in the past ten years were recent (from the disease control2,5.
7
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