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Contents
Foreword x
Preface xi
Frederick L. Oswald, Tara S. Behrend, and Lori L. Foster
List of Contributors xvii
Part I
Education 17
Part II
Employment 71
Part III
Technology 131
Part IV
Policy 187
12 Apprenticeships 207
John S. Gaal
Index 261
Foreword
At the time of this writing, thoughtful people from many professions are wres-
tling with how we as a society can better prepare our citizens for the world of
work of the future. The issues involved are daunting. At its core, the challenge
is to first be able envision the direction and strength of those forces that shape
the nature of work itself, including emerging technology, government policy,
and business competitive practices. One must then go on to reflect on and bet-
ter understand aspects of society that can, will, and should be used to shape the
way we go about preparing both current and the next generation of workers to
be successful. As such, this volume by Oswald, Behrend, and Foster provides
a very useful framework both for understanding the likely future demand for
human talent and for teasing out some of the answers on how best to link such
demand to the talent pipeline. In doing this, the volume makes clear that any
set of solutions offered should be able to achieve and promote what the vol-
ume calls “decent work.” They make it clear that industrial and organizational
psychologists are in a good position to contribute to productive discussions on
the part of key stakeholders –company leaders, educators, policymakers, and
those involved in providing services to government and commerce. We already
know a lot about the nature of work, the forces shaping it, and even much more
on how to effectively develop and nurture work-relevant capabilities. Toward
this end, the editors have done a great job organizing their volume around the
big themes of education, employment, technology, and policy. Moreover, the
chapters will also be of special value to those who want to take on research
initiatives related to any of the critical issues covered. To put it simply, this
volume should be very useful to those who want to increase their capacity to
shape creative solutions that serve to align the supply of human talent with
future workplace demands.
Preface
Frederick L. Oswald, Tara S. Behrend,
and Lori L. Foster
Whether you are deciding which movie to watch on a Friday night, or deciding
on a consequential medical treatment with your doctor, life is (among other
wonderful things) a series of small and large investment decisions on the basis
of inherently uncertain assessments about risk and reward. In the stock market,
such uncertainty is hedged by diversified portfolios, such as through index
funds, which consistently tend to outperform even the savviest financial ana-
lysts. How might such an investment analogy apply to the world of work? What
is the equivalent of a diversified portfolio for (a) the investments that have been
made by employers (recruiting, selection, and management decisions made by
large-scale organizations, nonprofits, locally owned independents) and (b) the
investments made by jobseekers (e.g., the prior decisions to attend college and
choose a college major; older students who have been lifelong learners and seek
to change careers)? Hopefully, these investments are more or less coordinated
in the supply and demand arena of the employment setting, where employers
often hope to find the best talent, to the benefit of the organization and, cu-
mulatively, to the national economy; and job applicants often seek work that
satisfies multiple criteria, such as decent pay, meaningful work, opportunities
for skill and career advancement, and on-the-job autonomy. Ultimately, in or-
der to find reasonable if not excellent matches between work supply and work
demand, employers and applicants alike must navigate the increasingly choppy
and ever-changing waters of education, training, the labor market, and tech-
nology, as well as state, national, and international regulations. As you might
know firsthand, this proves to be a very challenging and complex problem and
process for all parties concerned.
In some cases, policies and programs are being created to encourage work-
force entrants to build up a diverse portfolio of experiences, skills, and networks
xii Preface
of people, so that over time, they can better search, identify, and take advan-
tage of opportunities that arise in an ever-changing employment context. As
described in Chapter 2 of this volume (Renninger & Hidi), researchers are also
examining how best to support students’ development of their work-related
interests and engagement, so that they ultimately seek out jobs and workplaces
that will deliver higher levels of productivity, satisfaction, meaning for them.
In addition to students, employers are another key piece of the network to
policies and programs, given that employers need to be engaged in civic and
educational communities in order to most effectively contribute, learn from,
and adapt to them. It is important to remember that employers are jockeying
to reconfigure, innovate, and compete with one another in terms of available
workforce talent (Chapter 5, Guzzo), just as much as the members of the talent
pool themselves are competing with one another. But there are a wide range of
strategies and tactics to consider when doing so.
The types of student/employee and employer engagement described above
are important forms of workforce readiness. Workforce readiness is a complex
notion that spans multiple levels, ranging from national, state, and local econ-
omies; to employment and educational policy; to neighborhoods, families, and
individuals. To describe workforce readiness and the four major areas of our
book, we offer Figure 0.1 to suggest that there is a dynamic relationship be-
tween the (a) education and (b) employment domains, such that each domain
informs and influences the other. Further, these domains and their relationships
are shaped and, in some cases, governed by (c) policies enacted from the top
down and (d) technologies that are used “in the trenches” as they are imple-
mented (sometimes disruptively so) from the bottom up.
Although Figure 0.1 is quite simple, it implies that workforce readiness is
clearly a broad, dynamic, and challenging problem for employers, employ-
ees, jobseekers, and students alike. Understanding and ultimately improving
workforce readiness clearly requires multiple areas of expertise, such as those
reflected by the authors and chapters of this book: for example, education,
economics, federal policy, organizational psychology, veteran-to-civilian tran-
sitions, vocational psychology, and various forms of technological innovations
that are relevant to all of the aforementioned domains. Indeed, this book was
inspired by a multidisciplinary conference that we organized in June 2017, en-
titled “The Changing Workforce: Implications of Cyber Technologies,” spon-
sored by the Stanford Cyber Initiative while one of the editors (Behrend) was
on fellowship there. Many authors of this book participated in this conference,
and they (like us) are excited about the opportunity to bring our complemen-
tary sets of expertise together. We are so grateful to the Cyber Initiative and
to the Center for Advanced Study in the Behavioral Sciences (CASBS) for
supporting this project.
As coeditors, we made deliberate attempts to ensure that the multidisci-
plinary volume on the topic that you currently hold in your hands would pro-
vide unique value to you. We explored and researched a wide range of relevant
resources, for example, before developing the current book. For example, in
terms of conferences, we identified Rice University’s Humans, Machines, and
the Future of Work Conference, held in December 2016, where you can still en-
joy videos of the conference speakers at http://delange.rice.edu/conference_X/
videos.html. In terms of websites, one can readily appreciate all the current and
frequent data-driven reports being produced the Center on Education and the
Workforce (CEW) at Georgetown University (see http://cew.georgetown.edu),
as well as the Work Science Center at the Georgia Institute of Technology (see
http://worksciencecenter.gatech.edu/). And in terms of books, one recent vol-
ume of relevance comes from a career and vocational counseling perspective:
The Handbook of Career and Workforce Development (Solberg & Ali, 2017).
And in the media, hardly a day passes without a story on the nature and future
of the workforce, in light of numerous ongoing economic and technological
changes in the areas of employment and education. A case in point is found in
the continuously expressed need for improving the quality, quantity, and equal-
ity in STEM (science, technology, engineering, and mathematics) education and
the workforce (Chapter 4, Schneider & Young). As another example, the U.S.
media have covered White House commitments, on the scale of tens of mil-
lions of dollars, to support factory jobs and industry-based apprenticeships that
often struggle to find trained and qualified applicants (see https://www.dol.gov/
apprenticeship/). Chapter 12 (Gaal) covers this important topic in further detail.
And as a final more specific example, the Harvard Business Review highlighted
the massive and critical need for AT&T’s workforce of approximately 280,000
to self-manage their careers and constantly retrain themselves in light of constant
changes in the technical demands of their jobs (Donovan & Benko, 2016). Many
chapters of this book attempt to address the nature and impact of technologies
as they affect education (Keevy et al., Chapter 13), the workforce (Lovric et al.,
Chapter 9; Akhtar et al., Chapter 10), and the economy (Holzer, Chapter 8).
xiv Preface
Turning to the national and international setting, in 2015, the U.S. National
Academy of Sciences commissioned a report on how child development, from
birth to age eight, is a critical period for learning, health, and ultimately creating
a vibrant workforce (see Institutes of Medicine & National Research Council,
2015, https://goo.gl/64msd9). Internationally, the World Bank has surveyed
lower income working-age adults over four time periods of measurement,
since 2011, to gauge the supply and demand of work-based skills: cognitive,
socioemotional, and job-specific skills. These skills are in constant need for
training and retaining over the adult lifespan, as one progresses through school
(Chapter 3, Casillas et al.) and into the workforce (Chapter 11, Hilton). Un-
derstanding the nature—and changing nature—of occupations is a critical yet
underresearched organizing perspective (Chapter 7, Dierdorff ) for approaching
both education and work in terms of the short- and long-term investments
made by students and educators, and by employees and organizations.
As Douglass et al. point out in Chapter 1, the benefits of decent work ex-
tend far beyond the securement of a paycheck needed for survival. Psychological
and societal benefits are also tied to work and workforce readiness. Throughout
the development of this book, one of the editors (Foster) has been traveling
extensively in the Middle East, Eastern Europe, and Africa, seeing firsthand
the promise and potential of workforce readiness as well as the economic and
social perils of talent shortages and underemployment. Throughout the world,
large groups of people—including youth who are not in education, training,
or employment—are getting left behind in today’s changing world of work.
Governments, nongovernmental organizations, international organizations, and
corporations are stepping up their efforts to address this problem. For example,
the United Nations Children’s Fund (UNICEF) is working in partnership with
the Government of Jordan, the International Labour Organization (ILO), civil
society, and the private sector to connect disadvantaged youth to life skills train-
ing, volunteer opportunities, vocational training, and job mentoring. The idea is
to equip young adults with the knowledge, skills, and experience needed to be-
come more employable (https://www.youtube.com/watch?v=aIeMTXhbEs8).
The United Nations Development Programme (UNDP) in Jordan has also put
programs into place to support the employability and employment of margin-
alized youth and women in low-income communities—for example, by sup-
porting those interested in starting a small business through skills and business
development programs. Such programs are viewed as key to supporting sustain-
able livelihoods and also to countering terrorism and radicalization in a region
threatened by violent extremism (http://www.jo.undp.org/content/jordan/en/
home/projects/s upport-to-counter-terrorism--stabilization--and-counter--
radica.html). A system-wide investment in skills development, identification,
and translation efforts can result in large-scale individual and organizational
benefits, whether it is internationally as described here, or in terms of U.S.
m ilitary-to-civilian transitions as explained in Chapter 6 (Ainspan et al.).
Preface xv
References
Donovan, J., & Benko, C. (2016, October). AT&T's talent overhaul: Can the firm really
retrain hundreds of thousands of employees? Harvard Business Review, 94, 64–65.
Institute of Medicine and National Research Council. (2015). Transforming the workforce
for children birth through age 8: A unifying foundation. Washington, DC: The National
Academies Press.
Solberg, V. S. H., & Ali, S. R. (Eds.) (2017). The handbook of career and workforce develop-
ment: Research, practice, and policy. New York, NY: Routledge.
Contributors
Suzanne E. Hidi, PhD, is an adjunct professor at the Ontario Institute for Studies
in Education of the University of Toronto. Her early work focused on academic
writing; this was followed by investigations of motivation in general and interest
development in specific. Although her work has primarily focused on educational
practice, she also considers the applications of these findings in the work place.
Her current work addresses the integration of neuroscientific and psychological
research in the area of human motivation, performance, and information search.
James Keevy is the Chief Executive Officer at JET Education Services, an in-
dependent public benefit organization located in Johannesburg, South Africa,
founded in 1992. His responsibilities include working with government, the pri-
vate sector, international development agencies, and educational institutions to
improve the quality of education, as well as the relationship between education,
skills development and the world of work. His diverse array of research regarding
Contributors xxi
Shanti Nayak is a principal with the consulting firm Incandescent. Her work
is primarily focused on building strategies for systems change—ranging from
the youth employment and workforce system, to the space of national service,
to strengthening the capacity of the federal government. Her clients include
philanthropic and nonprofit actors working as catalysts to effect change.
xxii Contributors
Volker Rein, PhD, is working as senior research associate at the Federal Institute
for Vocational Education and Training in Bonn, Germany. For a long time, he
has been working on education and training systems in terms of policy, qual-
ification transparency, and skills requirements in Germany, in Europe, and in
the United States. In this field, his special focus in R&D is on the compatibility
between occupational and academic education in terms of competence and
proficiency. In this respect, he has carried out international in the United States
and in Germany. He has published numerous articles on this topic, and he is
member of several international education expert groups in the United States,
in the EU and at UNESCO.
Barbara Schneider, PhD, is the John A. Hannah Chair and University Dis-
tinguished Professor in the College of Education and Department of Sociol-
ogy at Michigan State University. Her research focuses on understanding how
the social contexts of schools and families influence the academic and social
well-being of adolescents as they move into adulthood. She is a past president of
the American Educational Research Association, and a fellow of the A merican
Association for the Advancement of Science, National Academy of Education,
American Educational Research Association, and the Finnish Academy of
Science and Letters, one of its few international members.
Jason D. Way, PhD, is a senior research psychologist in the Center for Social,
Emotional, and Academic Learning at ACT, Inc. in Iowa City, Iowa. He is the
content owner of the ACT Behavioral Skills framework and the research lead
for the ACT Engage family of assessments and the ACT Tessera Workforce
Contributors xxiii
assessment. His research interests are in the areas of personality and motiva-
tion and their relationships with academic and work criteria. He has published
in outlets such as European Journal of Personality, Personality and Individual
Differences, and Journal of College Student Retention, and has presented over
50 times at academic and professional conferences.
Lindsey Young with multiple degrees in biology and education, is now work-
ing at Sparrow Hospital in Lansing, Michigan, as she prepares to apply to med-
ical school. A recipient of multiple fellowships from Michigan State University
and a contributor to Michigan Department of Education’s M-STEP Science,
her commitment to equity in health care and education remains a high priority.
Another random document with
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particularly whenever you referred to one of the maps that
you placed before the audience, in order to follow the
campaigns which you discussed. Isn’t that correct?”
Now listen to this:
“What I have written down I have actually spoken and I
followed this text written down by myself. But in regard to
the momentary situation on the various fronts”—and that is
Part 3 and 4, where you will find a note “delivered
extemporaneously”—“I had that so clearly in mind that I did
not need to base my speech on any written statements.
Also, I referred to the maps freely.”
Then the last question on this point:
“Is it not true, however, that the document before you
represents, in general, the speech that you gave at Munich
in November 1943 to this meeting?”
The answer is:
“Yes; much, without doubt, is the same. All the appendices
with regard to these various theaters of war and other
appendices I had not used during my speech. I had
returned them.”
Do you agree with your answer to that interrogation?
JODL: On the whole, you have confirmed just what I said.
However, I do not know why we have to talk so long about it. The
case is completely clear. It is...
MR. ROBERTS: Well, please do not worry yourself. I know I am
stopping you; but I apprehend that I am stopping you from saying
something quite irrelevant, and in the interest of time I regard it as
my duty to stop you. Please do not worry about why I should do
something.
I want to know whether that document roughly represents what
you said in the speech. It is quite a different thing to being in a
wastepaper basket.
JODL: The introduction and the conclusion, as contained here in
the first draft were, of course, basically retained in the speech in this
form. However, the whole speech was only finally worked out on the
basis of this first draft; it was shortened, changed, parts were
crossed out, and mistakes were eliminated. And only then came the
main part of the speech for which only the material is here. There is
no proof, and I am not in a position to say whether I actually spoke
even one sentence of those which are here in the form in which it is
found in the first draft.
MR. ROBERTS: Very good; I will accept that.
JODL: If you give me a copy of my actual speech I will
recognize it.
MR. ROBERTS: That is all we can give you, Witness, because
that is all we found.
THE PRESIDENT: I think we might as well adjourn now.
MR. ROBERTS: If Your Lordship please.
[A recess was taken.]