Sunday, May 13, 2024

Ref:13.05.2024.244/L3T/TL

To,
Managing Director
Regional Integrated Multi-Hazard Early Warning System (RIMES).
House 670 Road 9, Avenue 5, 1st Floor, Mirpur DOHS, Dhaka-1216, Bangladesh

Subject: Financial Offer for Shared Internet Connectivity.

Dear Sir,

It gives us great pleasure to provide this Financial Offer for Shared Internet Connectivity for your kind
review. Through this exciting facility, you can avail unlimited high-speed internet access at a very reasonable
cost.

Link3 Technologies Ltd. is a full service Internet Solution Provider (ISP) that has been operating in the market
with a very high level of success in the field of fiber optic & Wireless Broadband Access for more than Twenty
years. This success level, of course, was achieved through an uncompromised service quality and customer
satisfaction. We are confident that our team of highly trained professionals can ensure a level of service that
will match or even exceed your expectation.

If you have any further queries regarding the above, please feel free to contact us at your convenience.

Thanks & Regards,

Enayet Akhter,
Corporate Sales & Marketing
Link3 Technologies Ltd.
Police Plaza Concord,Tower-01 (13th Floor)
Plot-02, Road-144, Gulshan-1
Dhaka 1212, Bangladesh.
Mob: +88-01313-489483
E-mail: enayet.akhter@link3.net
Web: www.link3.net
 FINANCIAL PROPOSAL OF SHARED INTERNET CONNECTIVITY SERVICE

ONE TIME INSTALLATION COST

SL LOCATION MEDIA ITEM TOTAL COST

Regional Integrated Multi- 1) Installation Cost Tk. 1,000/-

Hazard Early Warning
System (RIMES).
Free of Cost
1. House 670 Road 9, Avenue 5, Fiber 2) Fiber Optic Cable &
[It will remain Link3’s
1st Floor, RIMES Satellite ONU Device
property]
Office, Mirpur DOHS, Dhaka-
1216, Bangladesh TOTAL Tk. 1,000

MONTHLY INTERNET BANDWIDTH CHARGES

S L. BANDWIDTH MONTHLY CHARGE

Extreme
1. Tk. 4,620/-
100 Mbps Shared Bandwidth
*** The Above Charges Are inclusive of VAT and VAT may change as per Govt. policies.

Special Note:
 RIMES will provide the required router as a gateway for internet Connectivity.
 RIMES will arrange the required permission to lay fiber cable from the building authority.
NETWORK DIAGRAM:

Link3 OLT ONU

Fiber Optic Cable
Global Internet Infrastructure Client LAN

Link3 BTS Client Router

TERMS AND CONDITIONS

 Lead-time to install is 5-6 working days after receiving the Work order and advance payment.
 RIMES is required to pay 100% of One Time Cost in advance along with work order.
 RIMES is required to pay the bill within 5th of the same month.
 The above charges are including VAT.
 Link3 will retain the ownership of the fiber Equipment, Media converter and related accessories which
will be provided to RIMES office. After the contract period is over and if RIMES does not wish to
continue the service then Link3 will bring back the equipment and associated cables.
 Uptime service assurance: 98.4%
 If there is any damage to the fiber optic equipment at RIMES office premise due to misuse or
negligence by RIMES If the equipment’s will burn or damaged by power problem, mishandling, fire,
theft or sabotage, water submerge, come in contact with water, drop from height and damaged partly
or fully then RIMES will pay the necessary amount as demurrage for repair and /or replacement of
the products.
 RIMES has to maintain all the rules & regulations of BTRC.
 RIMES will provide one-month prior notice for any kind of service termination.
 This offer is valid for thirty (30) days from offering date.
 Minimum contact period is one year.
 Client will maintain their LAN.
 Upstream Information:
Detailed description on upstream providers and bandwidth has and how they are will ensure uptime in case of
upstream outage.

To provide Internet, Link3 Technologies Limited have redundant 6x10G underground Fiber Optic connectivity with its
sister concern IIG (International Internet Gateway) Cybergate Limited.
Cybergate Ltd. connected to Global Internet through both SEA-ME-WE4 and SEA-ME-WE5 Submarine cable system.
Total capacity is 60G. To ensure optimum performance, auto-failover and backup Cybergate Ltd. had installed multiple
high capacity connectivity through different underground path and terminated to different major point of the Global
Network through Submarine cable system.
Cybergate Ltd. have presence at Equinix [Singapore] IX, HKIX, Interxion [Marseille] IX, Private Network
Interconnection with Goggle, Facebook, Amazon and Public Peering with major Content Delivery Networks eg.
Microsoft, Apple, Netflix. At present Cybrgate Ltd. have 30G capacity through SEA-ME-WE4 and 30G capacity
through SEA-ME-WE5. BSCCL, Singtel, Cogent, PCCW, Equinix [Singapore], Interxion [Marseille], Google,
Facebook and Amazon are our Global Internet infrastructure partner.
Below table contains internet connectivity details through SEA-ME-WE4 and SEA-ME-WE5.

SEA-ME-WE4 and SEA-ME-WE5 Connectivity and Capacity

IP Transit IP Transit
Connectivity Route Capacity Transmission Partner
Partner Capacity
SEA-ME- SCL, FHL, BSCCL,
Dhaka – Singapore 20G
WE4 Singtel
SEA-ME- Cogent,
Dhaka – Singapore 20G FHL, BSCCL 50G
WE5 PCCW
SEA-ME-
Chittagong – Singapore 10G SCL, BSCCL, Singtel
WE4
SEA-ME-
Dhaka – Marseille 10G FHL, BSCCL Cogent 10G
WE5

Private and Public Peering Connectivity and Capacity

Private Peering Partner Location Type Peering Capacity
Equinix Singapore Private 10G
Google Singapore Private 20G
Facebook Singapore Private 10G
Amazon Singapore Private 10G
HKIX Hong Kong Private 10G
BDIX Bangladesh Private 10G
Public Peering Partners
Microsoft, Yahoo, Apple, Netflix, Cloudflare, Dropbox, HE, EdgeCast, PCH, OVH and 200+ service provider
through Equinix.
Link3 Upstream, IX & CDN Connectivity

Internet Internet
via Singapore via France

Cogent: 10G Cogent: 10G

HKIX PCCW: 10G
Equinix IX
10G 10G
SMW5: 20G
20G SMW4: 20G
Google

SMW5: 10G
Cybergate
Singapore
10G 10G
Amazon Facebook BDIX

SMW4: 10G
Google
Cache
Cybergate Cybergate
Google Chattogram 10G Dhaka Akamai
Cache
Cache
10G BDIX
20G 50G
10G
1G
CTGIX BDNIX
1G
Link3 Link3
Chattogram 10G Dhaka
Facebook Facebook
Cache Cache

10G 10G 20G

Link3 Link3 Link3

Rajshahi Khulna Sylhet
Google
Cache

Google Google Facebook

Cache Cache Cache
 Support and Maintenance
UPTIME GUARANTEE
Uptime Guarantee 98.4%

This uptime is not included any fiber burn by DESA, DESCO, BPDB transmitter, fiber optic cable stolen, Natural
Disaster (Strom, Rain), Govt. road side development works (electrical & others), hartal, strick etc. & which is not in
Link3's direct control.

Link3 will not be responsible for any kind of rules/regulation imposed by the Regulatory body about fiber optic cable
laying, maintenance, Etc.

SUPPORT POLICY:
• Link3 guarantees Phone support all over the Bangladesh [24 / 7 in 365 days]

• If it is not possible to solve the problem from remote end then our support engineer will start within 30 mints to
facilitate our service at RIMES office.

• If any changes require to replace/ repair the Hardware then

 In the Dhaka city replace time within 4 hours start from our response reporting time [This response
time is not included regarding the force majeure aspect and Dhaka City Corporation road side rules
and regulation]
• Link3 will provide special response time for Fiber Optic cable damage within the Dhaka city 24/7 in 365 days from
9 am to 6 pm for RIMES [This response time is not included regarding the force majure aspect and Dhaka City
Corporation road side rules and regulation]

PERFORMANCE CRITERIA

The link uptime must be 98.4% without any attenuation (24X7X365) and should be able to provide agreed response
time.

The monthly allowable downtime, the discount will be given at prorate basis. Sample calculation of discount is given
below:

Allowable Downtime is:

(24x365) - (24x365x98.4)/100 = 8760-8619.84=140.16hr/Year= 11.68hr/month

Any downtime beyond 11.68hr/month is given discount on prorated basis of monthly billed amount of that location.
The Downtime calculation doesn’t include the downtime for FORCE MAJURE.