Ch-2

BST Headings
Levels of management:
Ch-1
Top management
Characteristics/Features:
Middle management
Management is a goal-oriented process
Supervisory or operational management
Management is pervasive
Functions of management:
Management is multi-dimensional (work, people,
operations) Planning
Management is a continuous process Organizing
Management is a group activity Staffing
Management is a dynamic function Directing
Management is an intangible force Controlling

Objective of management: Characteristics of coordination:

Organisational objective (survival, profit, growth) Coordination integrates group efforts
Social objective Coordination ensures unity of actions
Personnel objective Coordination is a continuous process

Importance of management: Coordination in an all pervasive function

Management helps in achieving group goals Coordination is the responsibility of all managers

Management increases efficiency Coordination is a deliberate function

Management creates a dynamic organisation Importance of coordination:

Management helps in achieving personal objectives Growth in size
Management helps in the development of soc. Functional differentiation

Specialization