Pallavi Chirania

pallavichirania1996@gmail.com | +91-9123115607 | www.linkedin.com/in/pchirania

SKILLS
Oracle SQL, R, Tableau, Microsoft Office (Excel, Powerpoint, Word), Core Java

WORK EXPERIENCE
HCL Technologies Noida
Software Engineer Jan 2022 - Mar 2023
Analyzed client requirements and efficiently managed incidents and changes using Service Now, ensuring
timely issue resolution.
Implemented automation solutions in JIRA to streamline daily monitoring tasks, reducing manual efforts.
Developed an Excel-based dashboard to present incident and query resolution analysis to stakeholders
and management.
Collaborated with business users to define data requirements and develop SQL queries for ad-hoc analysis.
Collaborated with cross-functional teams to understand business requirements and translate them into data solutions.

Wipro Hyderabad
Project Engineer Sep 2020 - Jan 2022
Monitored the performance and functionality of production environments for a major banking client.
Collaborated with the team to provide end-to-end application support using tools like Service Now and Autosys.
Utilized SQL and Unix code for data reconciliation, impact analysis, and results validation.

PROJECT
Google Data Analytics Capstone Project Jan 2023
Bellabeat - How a wellness company can play smart?
Analyzed smart device usage data to formulate a marketing strategy.
Implemented the 6 phases of the Data Analysis process to process and analyze the data using R and also built a
dashboard in Tableau
Project details available at: https://www.kaggle.com/code/pallavichirania/google-analytics-certificate-case-study

EDUCATION
Banasthali Vidyapith 8.64 CGPA
B.Tech CS Graduation Date: Jun 2020

JVM Shyamali 90.4%

Class 12(CBSE) Graduation Date: Mar 2015

St. Xaviers School 90%

Class 10(ICSE) Graduation Date: Mar 2013

CERTIFICATE
Google Data Analytics Professional Certificate Jan 2023
Coursera
Demonstrated proficiency in data cleaning, data visualization, and data analytics using Excel, R, SQL, and
Tableau. Proven ability to transform complex data into actionable insights.