D.

Siva Sankar Reddy

+91-6302286774 | Gmail:sivasankardevrapalli@gmail.com | Bangalore, India

PROFILE SUMMARY
 Rational Packaged App Development Senior Analyst with 2 years of experience in IT environment and 2 years of
experience in salesforce Customisation. Experience in enhancing operations for organisations through information
systems solutions. Proven track record of transforming specific business goals for growth and efficiency improvements
into new system designs. A knowledgeable innovator is known for recommending new technologies to enhance and
introduce existing systems.
 Proficient in IT, Salesforce customization, flows, configuration, Apex, triggers, integration, Aura, Lightning Web
Components (LWC), and Omni Studio, contributing a robust skill set to any project.

 Expert at managing hands-on tasks involving Apex classes, triggers, Lightning, LWC, Aura components, Omni Studio, and
data migration.

 Practical experience in root cause analysis, issue resolution, build processes, and unit testing. Well-versed in Agile
methodologies with substantial experience using the JIRA tool for project management.

 Efficient in applying industry expertise across banking, finance, automotive, and recruiting agencies, effectively
understanding and addressing the unique challenges in these sectors.
 Organized and dependable candidate successfully managing multiple priorities with a positive attitude. Willingness to
take on added responsibilities to meet team goals.

TECHNICAL SKILLS
CRM Tools salesforce.com
SFDC Technologies Apex Class, Apex Triggers, SOQL/SOSL, VF Pages, Lightning Component
(Aura & LWC), Salesforce Omni Studio and Vlocity, REST, SOAP,
Workbench, Change sets and Copado DevOps
Programming Language: Java, Apex, JavaScript
Other Tools: JIRA, Agile

WORK EXPERIENCE
Julyl 2022 – Till Date
Packaged App Development Analyst at CR Infotech, Bangalore
 Engaging in SFDC application setup and customization to align with the client's functional requirements.
 Participating in root cause analysis, issue resolution, build processes, unit testing, and deployment.
 Implementing Apex Batch and Scheduled classes using the Batchable and Schedulable interfaces to handle large datasets
at scheduled intervals.
 Addressing defects in Apex classes.
 Reviewing code and delegating tasks to team members.
 Working within the Agile process and utilizing the JIRA tool.
 Resolving defects using Lightning web components and Apex classes.
 Conducting unit testing and managed deployment activities.
 Handling both dependent and independent components in LWC.
 Adhering to Agile software development methodology and team architecture standards.
 Experiencing in deployment using Copado.
 Collaborated with the project team to gather requirements and understand existing processes.
 Utilized Vlocity platform capabilities, including DataRaptors, Integration Procedures, Calculation Matrices, and
Procedures, OmniScripts, various cards UI frameworks, and custom template building.
 Deployed OmniScript across different environments.
 Gained hands-on experience with integrations, particularly with a strong understanding of JSON and integration
mechanics in Vlocity.
 Demonstrated proficiency in OmniScript UI modifications and custom template building in Vlocity.
 Received positive feedback from end-users, leading to improved productivity and increased user adoption rates.
 Leveraged Salesforce's features and customization capabilities to deliver effective solutions.
 Enhanced business efficiency, improved user experience, and achieved measurable results.
EDUCATION
 KSRM Engineering College , A.P, India, Bachelor of Technology in Civil Engineering - 2022