Naveed Saleem

Phone number: (+92) 3414198869 Email address: naveedsaleem411@gmail.com

Home: Gadola Road Near Superior College Bhakka (Pakistan)

ABOUT ME

I'm an aspiring writer and researcher who possess the ability to craft hypnotic content. Throughout my career,
I've professed adamant dedication and consistent insatiability to learn more and deliver the desired results.
Resultantly, I've practically learned team building and deadlines handling. I assure you I will boost your results to
another level.

WORK EXPERIENCE

Customer Service Manager

Mindbridge [ 1 Jun 2023 – Current ]
City: Lahore
Country: Pakistan

• Developed and implemented customer-centric strategies

• Collaborated cross-functionally with the sales and marketing teams to align customer touchpoints
• Managed escalated customer issues, maintaining a calm and empathetic demeanor

English Teacher
Garrison Academy Lahore [2023 ]
New Light Public Academy Bhakkar [2023 ]

• Developed and delivered engaging English lessons to more than 30 students

• Designed curriculum plans and learning materials that catered to diverse learning styles
• Implemented effective assessment methods, tracking individual student progress
• Established regular parent-teacher communication channels
• Organized and directed few extracurricular activities such as debate clubs and literary events

EDUCATION AND TRAINING

Masters of Arts (MA) in English Literature

Bahauddin Zakariya University [ 2021 – 2023 ]
City: Multan
Country: Pakistan

Bachelors In Arts (BA)

Sargodha University [ 2019 – 2021 ]

FA - Humanities Group
Govt. Post-Graduate College Bhakkar [ 2016 – 2018 ]

LANGUAGE SKILLS

Mother tongue(s): Saraiki

Other language(s): Urdu | English

DIGITAL SKILLS

Data Management and Presentation

Google Drive / Microsoft PowerPoint / Microsoft Excel / Google Docs / Google Sheets / Microsoft Word

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Communication
Zoom / Skype

Designing
CANVA

HOBBIES AND INTERESTS

Literary Mobilization

Reading Classic Texts

Browsing

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