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GE-PLY-02-R0 ICV Policy_17.03.2024
GE-PLY-02-R0 ICV Policy_17.03.2024
ICV Policy
Document No: GE-PLY-02
Revision history
AAH
0 17/03/2024 Original issue JMJ AAF
This is the property of Centralized Utility Company (CUC). All rights are reserved to the owner. Neither whole nor any part of this
document may be disclosed to any third party, reproduced, stored in any retrieval system or transmitted on any form or by any means
without the prior written consent of the Centralized Utility Company (CUC)
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ICV Policy Rev. 0
Contents
1.0 Introduction.......................................................................................................................................3
1.1 Purpose..........................................................................................................................................
1.2 Scope.............................................................................................................................................
1.3 Control...........................................................................................................................................
2.0 Definitions of Abbreviations.............................................................................................................4
3.0 References.........................................................................................................................................4
4.0 ICV Policy.........................................................................................................................................5
5.0 ICV Strategy......................................................................................................................................6
5.1 Defining the ICV Scope................................................................................................................
5.2 ICV Planning.................................................................................................................................
5.3 Specifying and Communicating ICV Requirements.....................................................................
5.4 Tender Evaluation.........................................................................................................................
5.5 Supplier ICV performance management.......................................................................................
5.6 Development of local suppliers.....................................................................................................
5.7 Update of ICV Requirements........................................................................................................
5.8 Communication and Reports.........................................................................................................
6.0 ICV Process for Externally Provided Products / Services..............................................................11
6.1 General........................................................................................................................................
6.2 Select ICV Elements...................................................................................................................
6.3 Tendering....................................................................................................................................
6.4 Evaluation....................................................................................................................................
6.5 Contract Award...........................................................................................................................
6.6 Reporting, Monitoring and Validation........................................................................................
6.7 Close out......................................................................................................................................
6.8 Reporting and Monitoring ICV...................................................................................................
6.9 Guidelines for SMEs (Riyada card holders)...............................................................................
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1.0 Introduction
Marafiq, Oman, is a centralized utilities company providing services such as electricity, water, and industrial
gases to meet customer requirements mainly operating in Duqm. Marafiq takes pride in meeting all legal
requirements and ministerial decrees including in-country value (ICV) requirements.
Marafiq is proud to support local suppliers, contractors and manufacturers, including SMEs, as a
contribution to the Omani economy and society, enabling local industries and ensuring that a large
proportion of goods and services purchased will bring the desired benefits to the Omani society and
economy.
1.1 Purpose
The purpose of this policy is to describe Marafiq’s commitment to ICV, including the principles and
minimum expectations for the retention of maximum value in country benefitting business development,
contributing to human capability enhancement, and stimulating growth in the Omani economy.
1.2 Scope
This policy is applied to all Marafiq’s business locations and includes subsidiary companies such as DPC.
This policy shall apply to the procurement of goods and services to satisfy OPEX and CAPEX related to
Marafiq’s requirements.
1.3 Control
This policy is owned by the General Manager Sustainability and Value Creation.
All suggestions for revisions to this policy should be forwarded to the document owner.
The document owner is responsible for collecting and reviewing any suggestions for changes to this policy
and any updates to regulations and all new government requirements and legislations related to ICV for
revision to this policy.
The original document and any subsequent changes shall be agreed with and approved by the Managing
Director.
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CAPEX - Capital expenditures are those that impact the future of the business. A capital expenditure is
incurred when a business spends money either to buy fixed assets or to add to the value of an existing fixed
asset with a useful life extending beyond the taxable year.
ICV Plan - A detailed plan to meet ICV requirements for a set period. The ICV Plan defines what In
Country Value is to be procured and when it is to be procured.
National Local Content Policy (2024-2030) - The policy adopted by Oman’s Council of Ministers' as a
road map and a compass to provide more job opportunities for citizens, localising industries, developing and
adopting entrepreneurs, encouraging small and medium enterprises (SMEs), and reducing foreign purchases.
OIA - Oman Investment Authority established as an independent legal entity by a Royal Decree No.
61/2020.
OPEX - Operating expenses are ongoing costs for running a product, business, or system.
SME - Small and medium enterprises, whose personnel numbers fall below certain limits as defined by the
ministry as below:
3.0 References
This manual makes references to following documents.
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It is our policy to implement and sustain a best-in-class ICV management system in conformance with OIA
guidelines and the ministerial decisions of government of Oman.
Marafiq ICV mission is to support business development, human capability development, and productivity
stimulation in Omani economy through the retention of maximum value in country.
Understanding the ICV needs and expectations of our Customers, OIA and related ministerial
requirements for the utilities sector,
Assigning responsibilities for implementation of ICV and establishing and implementing ICV processes
and procedures to ensure ICV requirements are being achieved as per requirements,
Establishing and maintaining ICV Plan on yearly basis,
Extending our ICV commitment to all significant external providers of products and services,
Implementing ICV strategy and procedures and maintaining ICV through systematic verifications,
monitoring and communication,
Promoting ICV and improving awareness level of our staff and our external providers through training,
engagements and communications,
Reviewing performance of ICV management system periodically and responding to changes to the
internal and external changes to our business context for mitigating any gaps and improving ICV
performance,
Reporting ICV performance to the board of directors and to the ministries including OIA as required.
Compliance with this Policy is the responsibility of all company personnel. The General Manager
Sustainability and Value Creation is the ICV Manager who is responsible for leading and driving ICV within
Marafiq and its external providers. The ICV Manager responsibilities include by not be limited to:
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The process involves creating a Master Demand Plan to provide a high-level breakdown of expected spend,
based on historical spend and budget assumptions.
By planning ICV requirements in advance, Marafiq is able to carry out more integrated decision making for
all procurement operations.
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The ICV Manager is responsible for collaborating with People, Culture and Technology, Contracting &
Procurement and other related functions to prepare an ICV Plan providing details of what In Country Value
is to be procured and when it is to be procured.
4 Local sourcing of 10% Expenditure on goods and service used in the execution of the
SMEs Contract, sourced from SMEs (Riyada card holder), as a
percentage of total contract value.
The SMEs value is part of any of the following:
Made-in-Oman Goods and Services sourced from
Nationally Registered Supplier
Non-Made in Oman Goods sourced from Nationally
Registered Supplier
Internal communication can be less formal such as e-mails to the relevant functions such as People, Culture
and Technology and Contracting & Procurement.
ICV requirements are communicated to tenderers through tender specifications. All agreed tender
specifications shall be part of contract specifications.
The ICV requirements specified to the tenderer can vary based on the type of the organization, the size of the
organization and the contract value.
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Suppliers of goods and services with contract/PO value greater than 1 million USD (OMR 400,000) will be
audited at least yearly to confirm they comply with the provisions of the In-Country Value mission
statement.
The following elements can be considered when undertaking supplier ICV performance evaluation:
Fixed Assets which are being constructed (such as buildings, offices) by vendors for their employees
Level of localisation (Omani nationals) across various functional skills and seniority levels
Level of sub-contracting at a local level.
Purchases done by the supplier in-country for consumption.
Number of social causes like training programs for schools and universities undertaken by the supplier.
Other suppliers may be evaluated if a performance complaint is raised. Supplier performance evaluation may
be carried out at any time in any one of the following instances:
If the supplier cannot meet the requirements because of the Omani local market, Marafiq will work with
the supplier to support the development of local sub-contractors.
If the supplier can meet the requirements but does not perform, then the supplier shall be informed of the
potential consequences such as application of penalties and blacklisting of the Supplier from future
enquiries.
SMEs
SMEs database SMEs Support and Award Performance
Monitoring
Development of SMEs list linked Transparent tendering process at web site. KPIs on detailed ICV plan
to the Marafiq value chain. Feed ICV content for all tenders. (progress curve)
stock supply, O&M requirements, Rewarding good ICV
ICV evaluation and confirmation of commitment
spare parts, consumables, performers
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Services, Products logistics & local procurement, SMEs subcontracts, fixed Rewarding good SMEs.
packaging, waste handling, admin assets, support of institutions, Omanisation etc. Flexible auditing.
support services, logistics etc. Ring fencing tenders to SMEs, established
Collection of data through clusters according to value chain above or mega
stakeholder engagement sessions projects requirement.
such as symposiums, F2F 10 % allocation of Marafiq procurement to
SMEs registration as official SMEs located in Oman, of which minimum 25
supplier to Marafiq. % to SMEs located in Duqm.
10% Price preference on Omani products.
Ensure a mix of Skilled and non-skilled local
force is available.
The SMEs operating from Duqm will be prioritised as per the example provided below:
Assuming an EPC capital cost of 400 million USD, the minimum requirements are:
20% is for goods and services from Oman which is 80 million USD.
of which 10% is for goods and services from SMEs from Oman which is 8 million USD.
of which 25% is for goods and services from SMEs located in Duqm which is 2 million USD.
Where local suppliers miss Marafiq ICV requirements, the ICV specialists shall identify development
opportunities, develop and implement recommendations to close the gap.
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6.1 General
ICV process for externally provided products or services contains six main stages, the application of which
may vary based on the individual contracting strategy due to the Contract’s nature and scope of work.
The ICV Manager, Business Line Manager, and Contracting and Procurement functions shall ensure that all
contract documentation includes appropriate ICV requirements.
Tendering
Embed ICV elements in invitation to tender
Evaluation
Evaluate ICV based on the approved
Perform Bid clarification Review commitment letter
tender strategy
Contract Awrd
Approve ICV Plan Approve detailed ICV Plan
Close-out
Further details of the above process steps will be given in the following sections.
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Setting a solid ICV strategy for each tender/purchase order enables better identification of ICV opportunities.
The ICV opportunities are explored across the applicable ICV elements.
ICV elements should be selected based on the nature of the scope of work and document as part of the
Tender Strategy. Examples of ICV elements listed below:
Fixed Assets which have been constructed (like buildings, offices) by bidders for their employees;
Localisation (Omani nationals) across various functional skills and seniority levels;
Proof that the bidders encourage sub-contracting at a local level;
Bidders who purchase in-country made goods for consumption;
Bidders participating in social causes like imparting training programs for schools and universities to aid
contribution to research and development in the future.
The ICV Manager shall define ICV mandatory requirements, ICV evaluation criteria and weighting sets to
be part of the tender strategy.
The Business Unit Line Manager shall collaborate with the Contracting and Procurement to detail the scope
of work and define all the relevant data on workforce, commodity lists, categories etc. which are proposed to
be used in the tender to define the ICV opportunity.
6.3 Tendering
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e. The Bidder shall maintain a true and auditable set of records pertaining to the ICV Plan, including
the assumptions and calculations used to generate the figures.
f. The Marafiq shall have the right to verify and audit the information contained in the ICV Plan in
accordance with the standard ICV requirements contained in the “invitation to Bid”.
g. In case of any variations in the scope of work and/or Contract value, whether plus or minus, the
overall originally committed ICV value will be measured as a percentage of the Contract value after
variation.
h. The quality and comprehensiveness of the Bidders ICV Plan shall play a material factor in the
evaluation decision-making process to the award the Contract.
3. The Bidder shall adhere to the following when preparing the ICV Plan:
a. The ICV Plan will be an integral part of the Bid document.
b. A detailed breakdown of the Bidder proposed ICV levels will be included, following the form set
out in the ICV Plan template.
c. The ICV Plan shall constitute an elaboration of each of the ICV elements.
d. All costs associated with delivering the ICV Plan shall be deemed to be included within the
Bidder’s Bid price.
4. Ensure that the Bidder submit an ICV Commitment Letter and commits to the mandatory ICV
requirements.
5. Encourage the Bidder to submit an ICV Plan with a higher level of what is required in the mandatory
ICV requirements (if appropriate) as this will be considered in the bid evaluation.
6.4 Evaluation
The ICV evaluation is part of the bid evaluation process. The ICV Manager decides evaluation criteria for all
types of tenders.
The ICV bid documentation requirements will depend on the category of the contract as defined below:
A Bidder will be automatically excluded if they fail to submit an ICV Commitment Letter and an ICV Plan
that fully complies with ICV minimum requirements as indicated in the above table.
The ICV Manager is responsible for conducting an unpriced ICV Plan evaluation of any Bid as part of the
technical evaluation and ICV scoring based on the approved evaluation criteria and weighting sets.
The Contracting and Procurement function is responsible to do commercial evaluation to verify compliance
for ICV targets as percentages of contract value.
Before contract award, the Contracting and Procurement function shall ensure that the approved ICV Plan is
reflected in the final Contract document.
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Contractors shall report their ICV performance on a regular basis as stated in the contract document (at least
quarterly basis).
The ICV Manager constantly monitors the ICV performance that is achieved by the Contractor to ensure if
the process is in line with the contractual obligations.
The ICV Manager is responsible to validate, verify and audit the information reported by the Contractor and
shall provide feedback for improvement as required. In addition, a non-conformance report will be issued for
any serious ICV shortcoming through the Business Line Manager for corrective actions as applicable. If the
Contractor fails to carry out timely action as per the timeline agreed to achieve ICV requirements, it will be
deemed as a material breach of the Contract.
As part of close out project / contract, a review of performance will be conducted which will include the
ICV. Where applicable, lessons learned for ICV are captured based on positive or negative experiences that
can be useful for the future.
The ICV Manager is responsible to issue the final Contractor ICV performance report.
ICV Manager shall establish a system to facilitate monitoring and reporting of performance of both direct
and indirect ICV and to calculate the ICV retained value (ICV index).
a) Direct ICV includes Marafiq’s Omani staff compensation, training investment and value of direct goods
and services including SMEs sourced from national registered companies.
b) Indirect ICV includes Contractor’s Omani workforce compensation, training investment and value of
goods and services including SMEs sourced national registered companies.
a) Visualize and calculate ICV retained and aggregate all Contracts from reporting and monitoring system.
b) Track expenditure on goods and service used in the execution of the Contract, sourced from SMEs
(Riyada card holder), as a percentage of total contract value.
Marafiq will determine a list of ring-fenced services/products that could be procured exclusively from SMEs
based on analysis of its requirements and the operating location. This list will be updated on an annual basis
based on business needs and made public on the Marafiq website prior to bids floating.
Marafiq will provide SMEs structured feedback to improve their services during the Contract and after the
completion of the Contract.
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Marafiq will provide feedback for SMEs that are not awarded the Contract in order to increase their chances
of being successful in the future.
Marafiq will assist SMEs to identify their capability gap through assessments and provide advice for
improvement through engagements and, where possible, job specific training.
The ICV Manager will submit to OIA an annual SMEs participation report that consists of:I
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