Hemant Ojha

Contact: +91 - 8745955778

E-mail: ojhahemant6@gmail.com

Career Overview

A highly competent professional with more than 9 years of rich experience in Operations, Supply Chain Management,
Warehousing, Logistics & Distribution and Process Improvements. Highly successful in new facility setup, operations ramp up,
driving process improvements, cost savings as well as improving on organisational productivity and performance and adopt
best lean practices.

Areas of Expertise

• Operations & Supply Chain Management

• Warehousing, Logistics & Inventory management
• Process planning, improvements and implementation
• Leadership, team building and mentoring

Professional Experience 9 Years +

Reliance Retail Ltd, Grocery Division April 2022 – 31st May2023
Designation- FC Manager- B2B Grocery
• FC Head for Jio Mart B2B fulfilment centre handling 60,000 sqft.
• Closely monitoring ,review and prompt action on FC KPIs of all segments (Inbound, Outbound ,Return , Transport,
Inventory)
• Monitoring FC RAG dash board weekly to fetch green in overall RAG.
• Maintain Customer SLA fill rate 99.95% and OTD 100% thorough out the year.
• Conduct PI on daily basis to maintain inventory accuracy and RCA and prevent from for short excess inventory.
• Daily publishing slow and non-moving items to sales team, category, and replenishment team to maintain lower DOH
< 15 days and delisting of non-moving items with the help of CBH.
• Daily mailing of 25% to 40% shelf life products to category and sales team to expedite the sales of these items in order
to avoid near expiry and dump sale.
• Controlling and minimizing handling and warehouse damage by 0.01% of net sale value by implementing sealing
machine, Gemba walk, product handling training to 3pl staff.
• Closely monitoring the pest control activities to reduce product damage by Rat bite.
• Monitoring the FC variable and fixed cost and taking measures to reduce variable cost below 2.5% of net sale.
• Dehiring of 3pl staff to reduce FTE count when the order patterns are less and match the FTE count with count shared
by NHQ.
• Involve department escalation and exceptions by coordinating with ROC and various stake holder.
• Ensue proper bin as well as FC hygiene in terms of one bin one article with one SLED/ MRP.Achieving above 99% in
MRP compliance.
• Follow up with AP team for timely vendor payment and no scroll pendency above 7 days.
• Focus on reduction of returns by coordinating with SDP team and SDP visit also. Support manpower to SDP if needed.
• Conduct weekly with meeting Sales, category and replenishment team on various issues and share MOM with actionable
points with time line. Review happens on every week to smoothen entire supply chain.

Stellar Value Chain Solutions Pvt. Ltd, Raipur Sep2021 – April2022

Client – Flipkart (fulfilment centre)
Designation – Site lead

• Responsibility for complete FC operation i.e inward, outward, inventory and RC.
• Closely monitoring all FC matrices (KPI) i.e FC breach (cut-off), P2D breach, Miss-shipment, D2S, R2S.
• Ensuring 100% in process adherence along with maintaining packaging adherence is 99%.
• Conducting PST as per FK projection and conduct cycle count ensure no variance.
• Responsibility for providing RCA in monthly breach report (D2S, cut-off, P2D, PA, R2S and Variance).
• Responsibility for RCA of Miss shipment using fault tree analysis.
 • Accountable for EHS Audit and close the NC within given time frame by client.
• Motivating, organizing, and encouraging teamwork within the workforce to ensure set productivity targets are met.
• Recruiting and training of new employees to meet KPIs.
• Responsibility for hiring and de-hiring of off rolls employees during peak.
• Conduct training on basic lean concept like 5S, why- why analysis, kaizen among staff and associates.
• Responsible for the security of all warehouse assets and infrastructure.
• Responsibility of AMC of warehouse assets like DG, AC and UPS etc.
• Handling customer escalation in effective manner.
• Rigorously follow up with SPOC of FK team for outstanding amount and payment related issue.
• Maintaining standards of health and safety, hygiene and security in the work environment.

Achievement

• Received customer appreciation mail for success of BBD-2021.

• Achieved P2D 30 minutes which is main highlight throughout the BBD-2021.
• Achieved Nil breaches in Cut-off, P2D, R2S, D2S and Zero mis shipment.
• Achieved zero PIL in outbound and inbound.

Delhivery Ltd(Flipkart Client) April 2019- Aug 2021

Designation-Ass. Manager for Non Large operation.
• Managed effectively 2020 “Big Billion Day” Sale (Self Run) with 100000 units per day with Zero PIL .
• Closely monitor FC matrix like CPD, FC breach, and Mis-shipment.
• Taking care of Complete Inbound Operation of Flipkart &taking care of inbound process with in D2S (Dock to
Stock 6Hrs) & FIFO processing Managing the all issue & error RCA details, D2S & TAT.
• Publish RCA foe weekly tracker and submit to CS team
• Managing end to end operations process of IB & INVENTORY, NCOB & RCOB. Design and implement an
inventory tracking system to optimize inventory control. Detailed reports on inventory operations and stock
levels. Analysis the inventory and manage. Daily planning & execution according to projection in IB & RC &
NCOB & RCOB process.
• Analysis the in awarding, inventory, picking, packing process and improve processes by implements of standards
and optimize in ongoing process result that reduced processing time and error. .
• Monitoring 5s/ Lean and audit on weekly basic.
• Ensuring zero operational NC during process audit (BMA) and Material handling also.
• Follow up with tech team and CS for tech related issue and ensuring issue will resolve with in TAT.
• Responsible for hiring and de-hiring during peak and BAU to ensure optimize the workforce.

The Moms Co. (Amishi consumer technology pvt ltd ) June 2018 - April 2019
Designation-Supply chain Manager.
• PO received from the dealer through mail with mentioning material Name, Size and qty and payment term.
• Inform dealer about stock position by sending daily Stock report.
• Material availability in the depot as well as plant will inform to dealer and sales immediately against PO and tentative
transit days also inform to dealer.
• Handle all Market place B2B & B2C like Amazon ,Flipkart First cry Cloutail and ensuring 100% orders should be
process as per SLA.
• If the material is not available in the plant then will check the production schedule provided by plant and same
communicate to sales and dealer also?
• Plant coordination for material non availability and production schedule for same and production planning for bulk
order and also vehicle status for given order.
• Manage day to day performance of order fulfilment, return, transfer, and daily replenishment shipments
• Involve in the ageing analysis on monthly basis and generate report on Part B and slow moving material and send to
immediate sales team to arrange order on priority.

Team HR Consultant Pvt Ltd Deputed at Napptol online Shopping Pvt Ltd Sep2014 – April 2018
Designation-Sr. Executive
• Monitoring & ensuring timely preparation of all GRN for reducing receipt vs inspection cycle time, verifying
indent & invoice of vendors for unloading materials following up with accounts for timely payment.
• GRN & SRN updating on daily base in WMS.
 • Handling day to day all warehouse operations activity process.
• Handover all GRN documents to finance for vendor payment.
• Material Planning & Inventory control (Maintain of Min. Max level) & to avoid the stock out situation.
• Follow up with logistics partner for dispatching goods on timely to customer &Vendors.
• Managing excess & ageing stock .
• Arranging pick up of materials of NTline haul 100%, on time
• Inventory follow-up and coordination among media planning team, category manager & vendor. .
• Follow up with vendors for delivery goods.
• Vehicle appointment and resolving the inbound issues coordinating with Suppliers and Category team also.

AWARDS/ RECONGATION-
Star performance of the year award received for outstanding work performance in two consecutive years in 2015
and 2016for implement, initiatives, team handling and process improvement in Naaptol online shopping Pvt Ltd.

Education
.
• MBA in Marketing & Finance–Passing year-2012, (UPTU Lucknow).
• B.Com- Passing year 2008, (Veer Kuwar Singh University (ARA, BIHAR)
• 12th (Commerce) PC college Buxar (BIEC)
• 10th Chausa High school Buxar (Bihar) (BSEB)

Personal Profile:
Name : Hemant Ojha
Date of Birth 14-02-1988
Religion - Hindu
Marital Status : Married
Languages Known English, Hindi
Hobbies : Playing cricket.