RAJIB HALDAR

ADDRESS: FLAT # D-1006, D-WING, GANDHARV EXCELLENCE PH-I,

BORADEWADI, MOSHI, PUNE-412105.
E-MAIL: RHALDARJSR@GMAIL.COM
CONTACT DETAILS: +91-9822488940 / 8600145999

Seeking Assignments as Project/Delivery Manager with a technology-driven organisation of repute.

EXECUTIVE SUMMARY
 An Astute Professional with 20+ years experience in ERPs with Project Delivery Management and Consulting.
 Currently associated with Birlasoft Ltd. as Program Manager.
 Expertise in managing the full life cycle implementation of ERP Modules involving, Order Management,
Inventory, Finance, Master Data Creation & Validation, Application Development and post implementation
support.
 A project planner with expertise in spearheading numerous ERP projects and ensuring delivery of projects
within the time & cost parameters.
 Adept in end-to-end development of ERP products from requirement analysis to system study, designing,
coding, testing, debugging, documentation and implementation.
 Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for
achieving business and individual goals.
 Actively identify and manage organizational and operational risks; ensure that analysis, data and
information supplied is accurate and verified; establish and maintain quality management processes for the
program.

AREAS OF EXPERTISE

Technical

ERP Skill: Oracle EBS 12.2.12. SAP FICO (ECC-6.0), Compiere ERP-3.1, JD Edwards E1-8.12,
MFG/PRO and AVALON
IT Skill: Troubleshoot hardware, software and connectivity issues for a mixed UNIX, Windows
NT/XP/2000/2003 server, Networking.
RDBMS : Oracle 12C with D2K, Progress 4GL
Networking: Basic Networking skills
Operating System: DOS, Windows Server 2000, UNIX.
Hardware: Acer Server, HP Server, Pc and Compatibles

Managerial
 Project Management
- Extensive experience in project delivery management, providing technical and functional consulting
services.
- Proficient in ERP implementation, leading development, testing, and support teams to success.
- Skilled in both Waterfall and Agile methodologies, adept at all phases of the Software Design Lifecycle
(SDLC).
- Expertise in conducting comprehensive case, system, and process studies for effective project planning,
scoping, and estimation.
- Demonstrated ability to implement project plans within set deadlines, ensuring timely completion and
delivery.
- Strong leadership in team mentoring, with a focus on deployment, monitoring, and ongoing
development.
- Commitment to defining and establishing best practices for project support and documentation to
enhance project quality and consistency.

 ERP Implementation & Support

- Analyzing existing business processes and workflows to identify areas for improvement and design
effective solutions.
- Conducting thorough GAP analysis to determine the discrepancies between current and desired states,
followed by the creation of detailed Requirement Documents for customer validation.
- Managing the configuration of various financial documents and general ledger accounts, as well as
assigning appropriate access to users.
- Developing process models to facilitate the introduction of new business processes and the refinement of
existing ones for enhanced efficiency.
- Ensuring seamless integration with other business modules, conducting comprehensive integration
testing, and providing sustained post-implementation support, including end-user training.
 Team Management
- Establish clear performance metrics for team members to align with organizational goals and provide a
transparent framework for monitoring progress.
- Implement regular training sessions and workshops to enhance the skill set of team members, ensuring
they are equipped to meet their targets effectively.
- Foster a culture of continuous improvement by encouraging team members to provide feedback on
processes and suggest innovative solutions.
- Recognize and reward high performance to motivate team members and reinforce the value of their
contributions to the organization's success.
- Promote open communication within the team to ensure that all members feel heard and valued, which
can lead to increased job satisfaction and team cohesion.
- Develop a mentorship program within the team to facilitate knowledge sharing and professional growth
among team members.
- Monitor team dynamics and address any issues promptly to maintain a positive and productive work
environment.

ERP Purview:
- Business Process Understanding: Analyzing current workflows to design effective solutions, including
conducting As-Is/To-Be Analysis and freezing the processes for implementation.
- Requirements Determination: Identifying business needs, pinpointing discrepancies, proposing
mitigation strategies, and providing various enhancement options.
- Deliverables and Milestones: Establishing clear deliverables, agreeing on significant milestones,
managing project scope, and maintaining transparent communication with all stakeholders.
- Documentation and Liaison: Preparing essential documentation and facilitating communication between
end-users and the technical project team to address functional issues throughout the project lifecycle.

ORGANISATIONAL EXPOSURE
Company Position Tenure
Birlasoft Ltd., Pune Program Manager Jan’19 till date
KPIT Technologies Ltd., Pune Project Manager Apr’17- Jan’19
KPIT Cummins Infosystems Ltd., Pune Lead Consultant Feb’10- Mar’17
JK Technosoft Ltd, Bangalore Consultant Mar’08-Jan’10
IConnect Software Solutions (India) Pvt. Ltd., Pune Manager July’07-Mar’08
PCB Apps Inc., New Jersey (USA) ERP Consultant Jan’07-Jul’07
JK Technosoft Ltd Systems Analyst Feb’06-Jan’07
Blue Chip Computer Consultants Pvt. Ltd., Bangalore Analyst Sep’04-Dec’05
Voltas Ltd., Jamshedpur IT Supervisor Feb’01-Sep’04
Voltas Ltd., Jamshedpur IT Trainee Feb’99-Jan’01

ACADEMIC

 B.Com from Nagpur University, Nagpur in the 1996

 GNIIT from NIIT in 1999
 Certificate in VISUAL BASIC 5.0 from STG International Ltd. in 1996
 Certificate in PC Proficiency in Programming from Computer Society of India in 1994

PROJECT DETAILS
Project / Service Delivery Manager for Production Support of Oracle EBS 12.2.12
Client Daikin Applied Americas
Role Production Support / Service Delivery Manager
Duration Sep’22 till Date
Environment Oracle EBS 12.2.12
Description
In the role of a Production Support / Service Delivery Manager, the mission is multifaceted, focusing on
maintaining seamless application functionality while optimizing operational efficiency. Ensuring 100%
application uptime is a critical goal, achieved through diligent resolution of tickets within agreed-upon
timeframes and adherence to Service Level Agreements (SLAs). Cost reduction and efficiency gains are sought
through strategic automation initiatives, while continuous cross-training equips team members with diverse
skills for robust support. The onsite-offshore model demands meticulous management of shift rosters and the
foresight to have backup resources ready for any critical incidents. Regular reporting cycles—weekly, monthly,
and quarterly—alongside stakeholder meetings, are essential for transparent communication and status
updates. Furthermore, exploring new business opportunities and initiatives is key to driving project revenue
growth, ensuring the organization's competitive edge and financial health.
 Project Management for Enhancement of Global Order Management System
Client Cummins Inc.
Role Project / Delivery Manager
Duration Apr’17 – Aug’22
Environment Avalon ERP, Oracle 12c, Forms & Reports 12c
Description
In the dynamic role of project management, the responsibility for the end-to-end delivery of project
requirements is paramount. This encompasses a broad range of critical tasks, including stakeholder
management, orchestrating meetings, adhering to strict delivery timelines, and overseeing Statements of Work
(SoW). Additionally, quality, risk, and people management are integral components of the role. As the
application scales, its integration across various business units, each with unique project requirements and
timelines, necessitates robust development and support. This expansion has transformed the application into a
Global ERP system, instrumental in generating over a billion dollars in annual revenue for the business. Such a
role is not only pivotal but also reflects the evolving nature of project management in the context of global
business operations and technology integration.

Development and Implementation of Global Order Management System

Client Cummins Inc.
Role Functional / Lead Consultant
Duration Feb’10 – Mar’17
Environment Avalon ERP, Oracle 10g, Forms & Reports 10g
Description
Cummins Inc. is one of the leading manufacturers of automobile engines and parts. This project is to
merge Cummins engine and parts & service business with their filtration business. The application is used
across all its PDCs around the world. The application used is a customized module of Avalon ERP which is
integrated with other applications like WMS, Planning, Pricing and BI application. The main aim of this
project is to build the functionalities used by it Filtration business into the current order management
application and also to migrate the data from the filtration application to the engine and parts & service
application. The first phase of this project has been implemented in Europe and the next phase is to
implement in the other PDCs in USA and Singapore. The complexity of the project is because of various
applications interfacing with the order management system. There are customer orders which get created
thru EDI as well as manually. The order is then dropped to WMS system for picking and shipping. Once
shipping is done, the data is sent back to Order Management application for generating the Sales Invoice
and the finance data is transferred to Oracle Apps. There is another PDCs in France which deals in
Filtration parts which uses their own order management application customized for filtration business.
After the merger of the two applications, data is transferred to this application using Oracle Fusion
Middleware.

SAP FICO Level-2 Production Support

Client Hindustant Unilever Ltd., Bangalore
Role Functional Consultant / Team Lead
Duration March’09 to Jan’10
Environment SAP R/3 ECC 6.0
Description
Hindustan Unilever Limited (HUL) moved from the Tier-II QAD ERP (MFG/PRO) to Tier-I SAP R/3. As part of
Fusion 2. Rollout for 86 depots (52 JIT depots, 22 Direct dispatch units, 5 damaged depots, 7 Buffer depots)
and 4 Sales Accounting Branches was completed in phased manner. Post go-live three levels of support team
were formed and are operational. My primary role involves managing a team of consultants and to look into
the calls that are escalated to our team and to see the tickets are closed within the specified timeframe with
appropriate solution being given to the user. We are managing tickets related to GL, AR, AP, Fixed Assets, PS
and BRS. Apart from that, the team is also involved in Month-end support activities which includes
Assessment cycle run, COPA - TDD, Month-end closing activities, etc. The other activities that are involved are
– Interacting with the Users and various Support Teams (L1 & L3) for escalating, resolving the issues and
closing the calls on time. Handling of various support Tickets using Solution Manager, allocating the tickets to
the team members according to the load and priority of the calls. Understanding the new support and rollout
requirements of HUL and taking appropriate action accordingly. Ensuring timely resolutions of the issues raised
and adhering to the SLA.

Other Job Responsibilities at JK Technosoft Ltd

Duration – Mar’08 – Jan’09.

- Oversaw Mumbai Branch operations, ensuring successful project delivery and new business development.

- Engaged in client meetings and project management, optimizing resource allocation.

- Contributed to pre-sales activities for SAP support services, enhancing customer engagement.

- Directed sales promotion for SAP support, expanding the business footprint in Western India.

- Led the Compiere ERP/CRM practice, overseeing its implementation and management across India.
Integration of Home Builder Module of JDE 8.12 with CoPilot
Client Comstock Home Builders, Reston, VA
Role ERP Functional Consultant
Duration 11 Months
Environment JD Edwards EnterpriseOne 8.12
Database MS-SQL Server
Description
The project was a comprehensive effort to enhance and streamline the data management processes between
JDE (JD Edwards EnterpriseOne) and CoPilot. It involved a detailed analysis of the current 'As Is' versus the
desired 'To Be' documentation, ensuring a thorough understanding of the existing workflows and how they
could be improved. Key activities included mapping the JDE tables and fields to those in CoPilot, which is
crucial for accurate data transfer. The creation of conversion documents facilitated this process, while the
design of functional specifications (FS) ensured that data could be seamlessly transferred from JDE to CoPilot.
Additionally, the FS for voucher creation in JDE using Z tables was a critical component, as it allowed for the
automation of financial transactions. The management of the Home Builder Module setups was another
significant aspect, requiring careful configuration to meet the specific needs of the users. Training was provided
to ensure that all users were proficient in the new systems and processes. Finally, meticulous test cases were
developed and executed during unit testing, with thorough documentation maintained throughout to ensure
clarity and continuity.

Post Implementation support for JDE Accounts Payable Reconciliation.

Client Sensient Technology, St. Louise, MO
Role ERP Functional Consultant
Duration 02 Months
Environment JD Edwards EnterpriseOne 8.12
Database MS-SQL Server
Description
This project was done along with Hitachi Consultancy, US. Was involved with the Finance department for
reconciling Open vouchers. Generated data of the open vouchers by running the R43412 (voucher received
status) and R43450 (voucher reconciliation) batch applications. Verification of Charts of Accounts. Setting up of
proper AAIs for generating correct offset accounts. Adopted best practice of carrying out the reconciliation
process on a daily/ weekly basis. Proper Codification of AP Batch Codes to help in identifying the occurrence of
problem at any given point of time.

MFGPRO – Fixed Asset System Implementation

Client Unilever Sri Lanka, Colombo (Sri Lanka)
Role ERP Functional Consultant – Team Lead
Duration 04 Months
Environment Mfg/Pro eB
Database Progress 4GL & O/s: UNIX
Description
The project required carrying out the GAP Analysis, preparation of ASIS v/s TOBE Document, Project
Management and Planning with Manpower allocation, Implementation of the module on-site, Master setups
including Entity, Site, account, sub-account and cost center creation, Code master setups, Asset Class code,
asset type codes, linking asset class with account codes, depreciation books creation, Module Testing and giving
training to the users, SOX Documentation.

LEVY EASE - Central Excise Module

Client Akzo Nobel Coatings India Pvt. Ltd., Bangalore
Role Functional Consultant – Project Lead
Duration 09 Months
Environment Mfg/Pro eB - Module: Central Excise
Database Progress 4GL & O/s: Windows Server 2000.
Description
The project you're describing seems to encompass a comprehensive approach to system implementation, from
the initial conceptual design to the final stages of user training and support. It involves meticulous planning
and management, ensuring that every phase of the project aligns with the strategic objectives. The process
begins with creating detailed design documentation, both conceptual and technical, followed by business
process mapping to identify any gaps. This leads to a comparative analysis of the current 'AS IS' state versus
the projected 'TO BE' state, which is crucial for understanding the necessary changes. The design of the Levy
Ease system appears to be a critical component, requiring careful attention to detail and alignment with
business needs. Effective project management and planning are evident, with a focus on efficient manpower
allocation. The development team's involvement is crucial, as they turn requirements into functional modules.
Finally, the on-site implementation and comprehensive user training ensure that the system is not only
operational but also that users are fully equipped to utilize it effectively, with ongoing post-implementation
support to address any subsequent needs.
MFG/PRO - FAS – Migration, Support and Customization
Client Hindustan Lever Limited. Bangalore
Role ERP Techno-Functional Consultant – Project Lead
Duration 1 Year 2 Months
Environment Mfg/Pro 7.4h & eB
Database Progress 4GL & O/s : Unix
Description
The project described seems to be a comprehensive effort involving multiple facets of software development
and deployment within Hindustan Lever Ltd.'s manufacturing processes. It encompasses the analysis of user
requirements, meticulous documentation, and strategic project management, including the allocation of
manpower resources. Coordination with the development team for new requirements indicates a dynamic and
responsive project environment. The testing phase for custom FAS programs across various environments,
followed by their deployment, is crucial for ensuring the software's reliability and effectiveness. Additionally,
the project includes SOX compliance documentation and review, which is essential for meeting regulatory
standards. Handling support tickets for the FAS module demonstrates ongoing maintenance and user support,
while data and version migration from 7.4h to eB signifies a significant upgrade in the system's capabilities.
This multifaceted project reflects a robust approach to software management and deployment in a corporate
setting.

Implementation and Support for Project Management System on AVALON ERP.

Client Voltas Limited., Jamshedpur
Role ERP Techno-Functional Consultant
Duration 2+ Years
Environment Avalon 9.x (Project Management, SO, PO, Inv, GL, AP and AR)
Database Oracle 7.3.4,
Tools D2K, TOAD, Citrix, O/s : Unix and Windows NT / 98
Description
This Module was specifically designed for ACBD Business Division who deals in Central Air Conditioning
and Trunkey Projects. It involved Analysis of user requirements and documentation, project management
and planning with manpower allocation, co-ordination with the local users and the HO for getting the
modifications done, deployment of new modified patches and carrying out the master setups and unit
testing.

 Implemented the Project Management System on Avalon ERP by carrying out the unit testing and master
data setups.
 Uploaded Opening Balances pertaining to Inventory (opening stock), AR (open Invoices and Payments), AP
(open Vouchers and Payments), GL Balances (Ledger Balances)
 Resolved issues related to uploading of BI data received from Factory / Manufacturing Units, various
reports like Open Order Report, JOB Sheet Report, Pending Inquiry Report, etc. generated by the system.

AVALON ERP Implementation and Support

Client Voltas Limited., Jamshedpur
Role ERP Techno-Functional Consultant
Duration 5+ Years
Environment Avalon 9.x (Order-to-Cash, Procure-to-Pay, Inv, GL, AP, AR, Cash & Bank, Travel
Management, Bank Reconciliation Statement)
Database Oracle 7.3.4,
Tools D2K, TOAD, Citrix, O/s : Unix and Windows NT / 98
Description
This project mainly was aimed to implement ERP System at all the branches of Voltas throughout India.
Project Contract was given to TCS and I was working on this project. From Voltas side a team of
members who was having Functional as well as systems experience had been formulated to take part in
the implementation process. It involved Unit Testing, co-ordination with Super and End users, carrying
out the Master Setups, Reconciliation process, Documentation of the enhancement being made in the
system, escalating issues to the HO IT Team and getting the solution from them.

 Implemented the Avalon ERP by carrying out the unit testing and master data setups.
 Created Entities, Location, GL Periods, main account, sub-account and project codes as and when
requested by the department.
 Carried out the Setups for GL, AP, AR, Sales, Purchase, Bank Reconciliation and Travel Management.
 Written programs / scripts for uploading of Opening Balances pertaining to Inventory (opening stock), AR
(open Invoices and Payments), AP (open Vouchers and Payments), GL, Sales and Purchase Orders.
 Prepared Test Case and carrying out the Unit Testing and documentation of the same.
 Provided Functional Support to the users and giving training.
 Resolved issues related to Bank Reconciliation data mismatch, Customer Returns, Commission payment,
Creation of Debit and Credit Notes, Automatic Cheque Printing, AR Payments applications, Sales Order
Releases and Shipment, Voucher Approval and Payment.
 EDI Data upload and posting the same to GL.
 Data download from Avalon for generating the GL and Trail Balance in COBOL System in the beginning
stage of ERP Implementation.
 Year End and Month End activities which included reconciliation between Sub ledger and GL, Inter Division
and Inter Branch Reconciliation, Posting of Sub ledger to GL, Ledger Run, Trial Balance report generation,
re-initialization of document number sequence, calendar setup, etc.
 Implementation of Travel Management system to be used by the employees of Voltas for tour advances
and tour settlement.

Other Job Responsibilities at Voltas Ltd., Jamshedpur:

 Implementation & Support of HRIS System (Payroll Module).

 Implementation & Support of Sales Automation System on Lotus Notes.
 Implementation & Support of Service Management System (A web based application).
 Lotus Notes Domino Server Administration & Network Administrator both LAN and WAN.
 Router configuration (Cisco Router configuration & maintenance).
 Taking day to day backup (Avalon ERP), Oracle database maintenance and Vendor Co-ordination for
Hardware related Issues.
 Providing Functional Support to the users and applying patches as and when received from HO.

Other Personal Details:

DATE OF BIRTH : 27th MAY 1973. ( 27.05.1973)

PERMANENT ADDRESS : D1006, Gandharv Excellence Ph-1, Boradewadi, Moshi, Pune

Pin-412105

PASSPORT NO : A 4606682

VISA STATUS :

References: Furnished Upon Request