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ebook download (eBook PDF) Introduction to Information Systems 8th Edition all chapter
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an arrest. Again, the idea behind this case is to show students how
ubiquitous, often-ignored wireless devices constantly record data.
In this case, the device was external to the suspect because he was
wearing it on his arm.
Study aids are provided throughout each chapter. These include the
following:
IT’s About Business cases provide real-world applications, with
questions that relate to concepts covered in the text. Icons relate
these sections to the specific functional areas in the text.
Highlighted examples interspersed throughout the text illustrate
the use (and misuse) of IT by real-world organizations, thus
making the conceptual discussion more concrete.
Tables list key points or summarize different concepts.
End-of-section reviews (Before You Go On …) prompt students to
pause and test their understanding of basic concepts before
moving on to the next section.
End-of-chapter study aids provide extensive opportunity for the
reader to review:
What’s in IT for Me? is a unique chapter summary section that
demonstrates the relevance of topics for different functional areas
(accounting, finance, marketing, production/operations
management, and human resources management).
The chapter Summary, keyed to learning objectives listed at the
beginning of the chapter, enables students to review the major
concepts covered in the chapter.
The end-of-chapter Glossary facilitates studying by listing and
defining all the key terms introduced in the chapter.
Chapter-closing cases address a business problem faced by actual
companies and how they used IS to solve these issues. The cases
generally consist of a description of the problem, an overview of
the IS solution implemented, and a presentation of the results of
that implementation. Each case is followed by discussion
questions so that students can further explore the concepts
presented in the case.
Hands-on exercises and activities require the reader to do something
with the concepts they have studied. These include the following:
Apply the Concept Activities: This book’s unique pedagogical
structure is designed to keep students actively engaged with the
course material. Reading material in each chapter subsection is
supported by an “Apply the Concept” activity that is directly
related to a chapter objective. These activities include links to
online videos and articles and other hands-on activities that
require students to immediately apply what they have learned.
Each Apply the Concept has the following elements:
Background (places the activity in the context of relevant
reading material)
Activity (a hands-on activity that students carry out)
Deliverable (various tasks for students to complete as they
perform the activity)
Discussion Questions and Problem-Solving Activities: Provide
practice through active learning. These exercises are hands-on
opportunities to apply the concepts discussed in the chapter.
Collaboration Exercises: Team exercises that require students to
take on different functional roles and collaborate to solve business
problems using Google Drive. These exercises allow students to
get firsthand experience solving business problems using cloud-
based tools while also experiencing an authentic business team
dynamic. Exclusively in WileyPLUS.
Spreadsheet Activity: Every chapter includes a hands-on
spreadsheet project that requires students to practice their Excel
skills within the context of the chapter material. WileyPLUS
includes an Excel Lab Manual for students who need introductory
coverage or review.
Database Activity: Every chapter includes a hands-on database
project that requires students to practice their Access skills while
using concepts learned in the chapter. WileyPLUS Learning Space
includes an Access Lab Manual for students who need
introductory coverage or review.
Key Features
We have been guided by the following goals that we believe will
enhance the teaching and learning experience.
Active Learning
We recognize the need to actively involve students in problem solving,
creative thinking, and capitalizing on opportunities. Therefore, we
have included in every chapter a variety of hands-on exercises,
activities, and mini-cases, including exercises that require students to
use software application tools. Through these activities and an
interactive website, we enable students to apply the concepts they
learn.
Global Focus
An understanding of global competition, partnerships, and trading is
essential to success in a modern business environment. Therefore, we
provide a broad selection of international cases and examples. We
discuss the role of information systems in facilitating export and
import, the management of international companies, and electronic
trading around the globe.
Focus on Ethics
With corporate scandals appearing in the headlines almost daily,
ethics and ethical questions have come to the forefront of
businesspeople’s minds. In addition to devoting an entire chapter to
ethics and privacy (Chapter 3), we have included examples and cases
throughout the text that focus on business ethics.
Ransomware
Because the attacks are so serious and so pervasive around the world,
we discuss ransomware in detail in Section 4.3 and Chapter 4’s closing
case.
Data Lakes
Enterprise data warehouses can be inflexible when trying to manage
many different types of data. As a result, many organizations are
deploying data lakes. We address this emerging technology in IT’s
About Business 5.3.
Conversational Commerce
Due to its increasing importance, we elaborate on conversational
commerce using chatbots in IT’s About Business 7.1.
FinTech
Because of its increasing importance and potential to disrupt the
financial industry, we discuss FinTech (financial technology) in IT’s
About Business 7.2.
Commercial Imaging
We have rewritten and updated the section Commercial Imaging and
the companies providing this service (see Chapter 8).
Messaging Apps
We added material on the variety and popularity of messaging apps
(see Chapter 9).
Online Resources
This text also facilitates the teaching of an introductory IS course by
providing extensive support materials for instructors and students. Go
to www.wiley.com to access the Student and Instructor websites.
Instructor’s Manual
The Instructor’s Manual includes a chapter overview, teaching tips and
strategies, answers to all end-of-chapter questions, supplemental
mini-cases with essay questions and answers, and experiential
exercises that relate to particular topics.
Test Bank
The Test Bank is a comprehensive resource for test questions. It
contains multiple-choice, true/false, short answer, and essay questions
for each chapter. The multiple-choice and true/false questions are
labeled according to difficulty: easy, medium, or hard.
PowerPoint Presentations
The PowerPoint presentations consist of a series of slides for each
chapter of the text, are designed around the text content, and
incorporate key points from the text and all text illustrations as
appropriate.
Weekly Updates
Weekly updates, harvested from around the Web by David Firth of the
University of Montana, provide you with the latest IT news and issues.
These are posted every Monday morning throughout the year at
http://wileyinformationsystemsupdates.com/ and include links to
articles and videos as well as discussion questions to assign or use in
class.
OfficeGrader
OfficeGrader is an Access-based VBA macro that enables automatic
grading of Office assignments. The macros compare Office files and
grade them against a master file. OfficeGrader is available for Word,
Access, Excel, and PowerPoint for Office 2010 and Office 2013. For
more information, contact your Wiley sales representative or visit the
book companion site and click on “OfficeGrader.”
WileyPlus
WileyPLUS with adaptive practice improves outcomes with robust
practice problems and feedback, fosters engagement with course
content and educational videos, and gives students the flexibility to
increase confidence as they learn and prepare outside of class. With
adaptive practice, instructors can see how their students learn best
and then adjust material appropriately. For students, adaptive practice
allows them to focus on their weakest areas to make study time more
efficient.
WileyPLUS helps instructors:
Save time by automating grading of practice, homework, quizzes,
and exams
Create a focused and personalized course that reflects their
teaching style
Quickly identify and understand student learning trends to
improve classroom engagement
Improve their course year over year using WileyPLUS data
Instructor Resources include:
Video Lectures—The authors are featured in these video lectures,
which provide explanations of key concepts throughout the book.
(Note: This feature is only available in WileyPLUS.)
Real-World Video Activities—An exclusive new feature in
WileyPLUS offers chapter-level graded analysis activities on
cutting-edge business video content from Bloomberg.
Data Analytics & Business Module—With the emergence of data
analytics transforming the business environment, Wiley has
partnered with business leaders in the Business-Higher Education
Forum (BHEF) to identify the competencies graduates need to be
successful in their careers. As a result, WileyPLUS includes a new
data analytics module with industry-validated content that
prepares operations management students for a changing
workforce.
Activity Links and Starter Files—Apply the Concept activities link
out to the Web, providing videos for students to view and use in
the activities. When appropriate, students are provided with
starter files to complete as part of the deliverable.
Database Activity Solution Files—Every database activity in the
book comes with a solution file that can be used in the Office
Grader Application or by an individual to grade the students’
submissions.
Database Activity Starter Files—When appropriate, students are
provided with starter files to complete as part of the deliverable.
Instructor’s Solutions Manual—This guide contains detailed
solutions to all questions, exercises, and problems in the textbook.
Practice Quizzes—These quizzes give students a way to test
themselves on course material before exams. Each chapter exam
contains fill-in-the-blank, application, and multiple-choice
questions that provide immediate feedback with the correct
answer.
Reading Quizzes—These quizzes reinforce basic concepts from the
reading.
Spreadsheet Activity Solution Files—Every spreadsheet activity in
the book comes with a solution file that can be used in the Office
Grader Application or by an individual to grade the students’
submissions.
Student Resources include:
Video Lectures—The authors are featured in these video lectures,
which provide explanations of key concepts throughout the book.
(Note: This feature is only available in WileyPLUS.)
Practice Quizzes—These quizzes give students a way to test
themselves on course material before exams. Each chapter exam
contains fill-in-the-blank, application, and multiple-choice
questions that provide immediate feedback with the correct
answer.
Microsoft Office 2013/2016/2019 Lab Manual & Instructor
Resources—by Ed Martin, CUNY-Queensborough is a thorough
introduction to the Microsoft Office products of Word, Excel,
Access, and PowerPoint with screenshots that show students step-
by-step instructions on basic MS Office tasks.
Wiley Custom
This group’s services allow you to:
Adapt existing Wiley content and combine texts
Incorporate and publish your own materials
Collaborate with our team to ensure your satisfaction
List of Illustrations
CHAPTER 1
FIGURE 1.1 MIS provides what users see and use on their
computers.
FIGURE 1.2 Data, information, and knowledge.
FIGURE 1.3 Computer-based information systems consist
of hardware, software, databases, net...
FIGURE 1.4 Information technology inside your
organization.
FIGURE 1.5 Information systems that function among
multiple organizations.
FIGURE 1.6 Ergonomic products protect computer users.
CHAPTER 2
FIGURE 2.1 Business process for ordering an e-ticket from
an airline website.
FIGURE 2.2 Business pressures, organizational
performance and responses, and IT support.
FIGURE 2.3 Porter’s competitive forces model.
FIGURE 2.4 Porter’s value chain model.
FIGURE 2.5 Strategies for competitive advantage.
CHAPTER 4
FIGURE 4.1 Security threats.
FIGURE 4.2 Where defense mechanisms are located.
FIGURE 4.3 (a) Basic firewall for a home computer. (b)
Organization with two firewalls and ...
FIGURE 4.4 How public-key encryption works.
FIGURE 4.5 How digital certificates work. Sony and Dell,
business partners, use a digital c...
FIGURE 4.6 Virtual private network and tunneling.
CHAPTER 5
FIGURE 5.1 Database management system.
FIGURE 5.2 Hierarchy of data for a computer-based file.
FIGURE 5.3 Student database example.
FIGURE 5.4 Data warehouse framework.
FIGURE 5.5 Relational databases.
FIGURE 5.6 Data cube.
FIGURE 5.7 Equivalence between relational and
multidimensional databases.
FIGURE 5.8 The knowledge management system cycle.
FIGURE 5.9 Cardinality symbols.
FIGURE 5.10 One-to-one relationship.
FIGURE 5.11 Departments and documents flow in the
procurement process.
FIGURE 5.12 Many-to-many relationship.
FIGURE 5.13 Raw data gathered from orders at the pizza
shop.
FIGURE 5.14 Functional dependencies in pizza shop
example.
FIGURE 5.15 First normal form for data from pizza shop.
FIGURE 5.16 Second normal form for data from pizza shop.
FIGURE 5.17 Third normal form for data from pizza shop.
FIGURE 5.18 The join process with the tables of third
normal form to produce an order.
CHAPTER 6
FIGURE 6.1 Ethernet local area.
FIGURE 6.2 Enterprise network.
FIGURE 6.3 Twisted-pair wire.
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Samassa pääministeri tuli nopein askelin sinne. Ovenvartija astui
syrjään ja ministeri meni sisään.
»On kyllä.»
»Kautta taivaan, Rossi, Te olette mies! Minä näin mitä teitte viisi
minuuttia sitten, ja nyt… Odottakaa tässä, hän tulee ulos kohta.
Jumala teitä siunatkoon, hyvä ystävä!»
»Mitä minä olen tehnyt?» ajatteli hän. »Minä vihaan tuota miestä,
toivon hänelle kuolemaa, ja kumminkin pelastin hänet! Mikä on
seuraus? Olen viskannut Roman takaisin hänen käsiinsä. Niin olen,
ja minä olen ollut vilpillinen omaa sydäntäni vastaan.»
Roma V.
»Saittehan kirjeeni?»
Rossi kumarsi.
»Minkä lupauksen?»
»Sen, että tulette luokseni, kun tarvitsen teitä. Nyt tarvitsen teitä.
Suihkukaivoni on valmis, ja huomenna iltapäivällä on minulla pienet
kutsut, joissa näytän sen vierailleni. Jokainen tulee sinne, ja minä
toivoisin teidän tulevan myös.»
»Entä teitä?»
Puna nousi Davido Rossin poskille, ja hän puristi kädellään tuolin
selkämystä.
»Te ette voi mennä nyt», sanoi Davido Rossi, »ja koska ette enää
koskaan palaa tänne, toivoisin teidän saavan kuulla jotain.»
Rossi tuskin uskalsi katsoa häneen. Hän pelkäsi, ettei hän voisi
hallita tunnettaan, vaan heittäytyisi Roman jalkoihin. »Kuinka tyyni
hän on», ajatteli mies. »Mitä se merkinnee?»
Hän astui seinäkaapin luo ja otti siitä pienen pyöreän käärön.
»Koskiko se minua…»
Rossin kädellä oleva käsi puristi sitä lujasti, ja Rossin sydän tykytti
rajusti.
»Davido», sanoi fonografin ääni, joka hiljeni hiljenemistään, »kun
tämä saapuu sinulle, olen jo haudan pimeydessä… Suuressa
tuskassani kiusaa minua moni pelko… Älä pidä pyyntöäni
mitättömänä. Mutta mitä päättänetkin tehdä… ole hellä lapselleni…
Uneksin hänestä joka yö ja lähetän hänelle sydämeni tervehdyksen
rakkauden siivillä… Hyvästi, poikani. Loppu on lähellä. Jumala
olkoon kanssasi kaikissa teoissasi ja auttakoon sinua parantamaan,
mitä minä tein huonosti tai jätin tekemättä. Ja ellei kuolema estä
muistamasta niitä, jotka elävät maan päällä, niin ole varma siitä, että
sinulla on auttaja ja esirukoilija taivaassa.»
»Niin.»
»Mutta sitten?»
»Koskee.»
»Entä nyt?»
»Nyt, kun minun täytyy erota teistä, oli minun pakko ilmoittaa teille,
millainen mies hän on.»
»Hän ei ikinä enää voi joutua tuon miehen valtaan», ajatteli Davido
Rossi. Ja sitten hän sytytti lamppunsa ja istuutui työhönsä, mutta
valo oli sammunut ja yö oli tullut hänen elämäänsä.
XVIII.
»En ole.»
»Sano nyt.»
»Se on Juudas — se se on. Juudaksen luonnos suihkukaivoa
varten.»
»Siinäkö kaikki?»
»Luotatteko?»
»Luotan. Ja mene nyt kuin kiltti poika ainakin pois ja jätä minut
yksin.»
Pieni Trinità dei Montin piazza oli täynnä vaunuja, ja Roman huoneet
olivat täynnä vieraita. Davido Rossi astui sisään tyynenä kuten mies,
joka on tottunut yleisön huomioon, mutta Roma tervehti häntä
melkein silmäänpistävän ystävällisesti.
»Ihmismeren?»