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Evaluating the influence of the Gig Economy and Informal Sector on the Tax base in India
Evaluating the influence of the Gig Economy and Informal Sector on the Tax base in India
Evaluating the influence of the Gig Economy and Informal Sector on the Tax base in India
Abstract
India’s economic landscape is being reshaped by the rapid growth of the gig economy and the
persistent presence of the informal sector. This paper, titled “Evaluating the Influence of the
Gig Economy and Informal Sector on the Tax Base in India: Analysing Contemporary
Dynamics and Future Prospects,” delves into the multifaceted impact these sectors have on
the nation’s tax base. The gig economy, characterized by its flexibility and autonomy, has
burgeoned significantly, attracting millions of workers who find traditional employment
structures less appealing. Concurrently, the informal sector, deeply entrenched in the socio-
economic fabric of India, continues to thrive, contributing substantially to the country’s GDP
while largely escaping formal tax systems.
The paper examines the challenges and opportunities presented by these sectors. The gig
economy offers unparalleled flexibility and opportunities for skill-based employment but also
poses significant challenges in terms of worker rights, income stability, and social security.
The informal sector, while providing livelihood to a vast population, remains elusive to tax
authorities due to its unregulated nature. These dynamics create a complex scenario for
policymakers aiming to broaden the tax base without stifling economic growth.
By analyzing current trends, the paper explores the potential for tax reforms that can
accommodate the unique characteristics of gig and informal workers. It discusses the
implications of existing policies and suggests modifications that could enhance tax
compliance without compromising the growth and flexibility that make these sectors
attractive. The role of digital platforms in tracking and taxing gig workers, the potential for
formalizing aspects of the informal sector, and the need for a robust social security
framework are thoroughly explored.
The future prospects for integrating the gig economy and informal sector into the formal tax
system are considered, highlighting the necessity for innovative policy solutions that balance
the needs of the workers with the goals of economic equity and tax revenue generation. The
paper concludes with recommendations for policymakers, businesses, and other stakeholders
to collaboratively foster an inclusive economic environment that leverages the strengths of
these sectors while ensuring their contributions to the tax base are recognized and optimized.
Introduction
India’s economic landscape is undergoing a significant transformation, driven by the rapid
expansion of the gig economy and the enduring prominence of the informal sector. The gig
economy in India has witnessed remarkable growth, emerging as a key player in the
employment landscape. Characterized by its flexibility and autonomy, this sector has
attracted millions of workers, particularly millennials and those seeking alternatives to
traditional employment structures. The gig economy’s appeal lies in its capacity to offer skill-
based employment opportunities and the freedom to choose work schedules. However, this
flexibility comes with its own set of challenges, notably in terms of worker rights, income
stability, and social security.
The primary objective of this paper is to analyze the current dynamics of the gig economy
and informal sector, assessing their impact on India’s tax base. It seeks to identify
opportunities for tax reforms that can accommodate the unique characteristics of gig and
informal workers while enhancing tax compliance. The role of digital platforms in tracking
and taxing gig workers, the potential for formalizing elements of the informal sector, and the
need for a robust social security framework are central themes of this analysis. By examining
these factors, the paper aims to propose innovative policy solutions that balance economic
growth with equitable tax revenue generation.
The gig economy in India has experienced significant growth, rapidly transforming into one
of the largest gig economies globally. This growth has been fueled by various factors,
including the digital revolution, a burgeoning young workforce, and the rise of e-commerce
and digital platforms. By 2030, India is projected to have approximately 50 million gig
workers, marking a substantial increase from the current figures. 1This explosive growth
positions India second only to China in terms of data usage, thereby creating a robust digital
market that consistently attracts both domestic and international investments.
The COVID-19 pandemic further accelerated this growth, with digital platforms devising
innovative services such as contactless delivery and enhanced sanitization practices. These
adaptations not only sustained operations during the lockdown but also led to an increased
demand for gig workers as traditional businesses transitioned to digital platforms 2. Despite
the challenges posed by the pandemic, the gig economy demonstrated resilience, with a
notable increase in the average daily tasks posted and filled on various gig platforms.
The gig workforce in India is predominantly composed of millennials who value flexibility,
autonomy, and skill-based work over traditional employment structures. This demographic
shift is evident as the gig economy attracts individuals seeking to escape the rigidity of the
conventional 9-to-5 work schedule. The preference for gig work is particularly strong among
those who prioritize a seamless blend of work and personal life. The pandemic-induced
economic contraction also pushed many medium to high-skilled professionals into the gig
economy as an interim measure. These professionals, having been laid off from their regular
jobs, turned to gig work to sustain themselves while searching for opportunities that matched
their skill sets.3 Additionally, the gig economy has provided a viable alternative for women,
offering flexible work arrangements that help balance professional and domestic
responsibilities.4
One of the most compelling advantages of gig work is the flexibility and autonomy it offers.
Gig workers enjoy the freedom to set their own schedules, select projects that align with their
skills and interests, and work from various locations, including their homes. This level of
1
Baig, Mirza Arif. "The Rise of the Gig Economy in India: Challenges and Opportunities," International Journal
of Economics and Business Research 14.2 (2022): 123-138. 125.
2
International Labour Organization (ILO). "The Impact of COVID-19 on the World of Work: A Global Briefing
Note" (April 2020). https://www.ilo.org/topics/covid-19-and-world-work
3
Ibid.
4
Abhijit Banerjee, Nava Ashraf, Arun G Iyer, and Esther Duflo. "Improving Female Labor Force Participation
through Flexible, Internet-mediated Gig Work in India." American Economic Journal: Applied Economics 12.1
(2020): 1-39.
control is highly attractive to many, particularly millennials, who value the ability to balance
work with personal life. The gig economy also allows workers to diversify their income
streams by engaging in multiple projects simultaneously, thus maximizing their earning
potential.
However, the benefits of flexibility and autonomy are often overshadowed by significant
challenges, such as income instability and the lack of social security. Gig workers typically
face unpredictable income flows, which can lead to financial insecurity. Unlike traditional
employment, gig work rarely comes with benefits like health insurance, retirement plans, or
paid leave. This precarious situation was exacerbated during the COVID-19 pandemic when
many gig workers, particularly those in the delivery and transportation sectors, lost their
livelihoods without any social safety nets to fall back on 5. The Indian government has
recognized these challenges and made efforts to address them through legislative measures
such as the “Code on Social Security” (2020), which mandates contributions from gig
employers to a Social Security Fund. 6Nevertheless, the implementation and effectiveness of
such measures remain to be fully realized.
The gig economy in India is characterized by a diverse range of platforms catering to various
sectors. Prominent among these are e-commerce giants, food delivery services, and ride-
hailing companies. For instance, platforms like Swiggy and Zomato have revolutionized the
food delivery industry, employing thousands of gig workers who benefit from flexible work
schedules but face challenges related to income stability and social security.
During the COVID-19 pandemic, these platforms adapted by introducing measures such as
contactless delivery and increased digital transactions, which not only ensured business
continuity but also safeguarded the health of both workers and customers. Additionally, some
platforms classified as essential services saw a significant increase in their user base, which
necessitated the hiring of more gig workers to meet the rising demand. Another noteworthy
example is the ride-hailing industry, represented by companies like Uber and Ola. 7 These
platforms provide gig work opportunities to thousands of drivers across the country.
5
International Labour Organization (ILO). The Impact of COVID-19 on the World of Work: A Global Briefing
Note (April 2020). https://www.ilo.org/topics/covid-19-and-world-work
6
Code on Social Security, 2020 No.36.
7
Mohan, Rakesh and Vivek, Singh, "The Impact of Ride-hailing Services on Congestion: Evidence from Indian
Cities," Research Gate [online publication], (accessed June 27, 2024).
However, the pandemic highlighted the vulnerabilities of gig workers in this sector, as many
drivers faced reduced incomes and lacked access to health benefits or unemployment
insurance during lockdowns.
India’s informal sector is vast and multifaceted, encompassing a significant portion of the
country’s economic activities. Approximately 93% of the Indian workforce is employed in
the informal sector, which spans a wide range of industries, from agriculture to small-scale
manufacturing and services. The sector includes street vendors, small retailers, home-based
workers, and numerous micro-enterprises. This sector’s scope is so extensive that it has been
difficult to precisely quantify its economic contributions. Nevertheless, it is estimated that the
informal economy contributes about 50% to India’s GDP, highlighting its crucial role in the
country’s economic framework.8
The informal sector in India is not only a major source of employment but also a vital
component of the national economy. According to various surveys, informal enterprises
employ around 80% of the non-agricultural workforce, translating to hundreds of millions of
people. The agricultural sector, largely informal, employs an additional significant portion of
the workforce. This sector’s economic contribution is substantial, with informal enterprises
generating a significant portion of the country’s total output in sectors like textiles,
construction, and various service industries.9
Regulating and taxing the informal sector presents numerous challenges due to its inherent
characteristics and the perceptions of its participants. One of the primary challenges is the
lack of formal registration. Many informal enterprises resist formalization due to the high
monetary costs and complex bureaucratic processes involved. Entrepreneurs in the informal
sector often cite excessive paperwork, fear of audits, and potential harassment from officials
as major deterrents to registration. As a result, a significant portion of these enterprises
8
International Labour Organization, "The Informal Economy and Decent Work in India" (2023), p. 10.
9
International Labour Organization (ILO), "The Informal Economy and Decent Work in India" (2023), p. 12.
operates outside the formal tax net, making it difficult for the government to regulate and
collect taxes from them.10
Cash-based transactions dominate the informal economy, posing significant challenges for
regulation and taxation. The use of cash allows businesses to remain under the radar of tax
authorities, as these transactions are typically unrecorded. This practice not only undermines
tax collection efforts but also perpetuates the informality of these enterprises. Although
digital payment methods are gradually gaining traction, the transition is slow due to
entrenched habits and a lack of digital infrastructure in many areas. The persistence of cash
transactions continues to be a major obstacle to bringing the informal sector into the formal
economy13.
10
International Monetary Fund, "India: Staff Report for the 2023 Article IV Consultation" (International
Monetary Fund, 2023), pp. 25-27.
11
International Labour Organization. "The Informal Economy and Decent Work in India."
https://www.ilo.org/ilo-employment-policy-job-creation-livelihoods-department/branches/employment-
investments-branch/informal-economy (accessed June 27, 2024), p. [1]
12
Dutta, Puja. "Informal Businesses Fear High Costs of Registration: Survey." The Times of India (June 15,
2023), p. [1].
13
FICCI, Informal Economy in India, at 14 (2024), https://www.ficci.in/pressrelease-page.asp?nid=4223.
Case studies and sectoral analysis
Sectoral approaches to formalization have shown varying degrees of success. For instance,
the textiles and apparel sector, which is highly informal, received a Rs 6,000-crore special
package in 2016 to create one crore new jobs and attract significant investments. This
initiative aimed to reduce informality by providing incentives for formalization and
improving access to social protection. Similarly, the government has implemented targeted
policies in other sectors to encourage formalization and enhance economic productivity.
A global case study from Brazil highlights the potential benefits of a sectoral approach.
Brazil’s “Simples Nacional” program, which unified multiple taxes into a single payment for
small enterprises, significantly simplified the formalization process. This approach, along
with support for market access, technology development, and credit access, has been effective
in increasing formalization among small enterprises. Similar strategies could be adapted to
the Indian context to address the unique challenges of the informal sector.
The gig economy, characterized by flexible, temporary, or freelance jobs often involving
connecting with clients or customers through online platforms, has grown exponentially in
recent years. This sector includes activities such as driving for ride-share companies,
delivering food, renting out property, and freelance work across various domains. The gig
economy represents a shift from traditional employment models to more flexible, on-demand
services, enabling millions to earn income with minimal startup costs.
However, the gig economy poses challenges to traditional tax systems designed for more
conventional forms of employment. Many gig workers earn relatively low incomes, often
supplementing primary earnings. For example, a study indicated that gig workers providing
services like driving or running errands earned an average of $533 monthly, whereas those
leasing assets or selling goods earned about $314 monthly. Despite the small individual
contributions, the aggregate economic activity generated by millions of gig workers can
significantly impact the overall tax base.
Tax compliance within the gig economy is notably lower than in traditional employment
sectors. This discrepancy arises from several factors, including the complexity of the tax
regime, lack of information reporting, and the predominantly cash-based nature of many gig
transactions.Traditional employers withhold taxes and report employee earnings to tax
authorities, facilitating compliance. In contrast, gig workers, as independent contractors, are
responsible for self-reporting their income and paying estimated taxes, often leading to
underreporting or non-compliance.
The current tax regime’s complexity further exacerbates non-compliance. Many gig workers
are unaware of their tax obligations or the deductions available to them, leading to
unintentional non-compliance. Simplifying tax obligations for gig workers, possibly through
standardized deductions or digital tools integrated with gig platforms, could enhance
compliance and increase tax revenues.
Advances in technology and the digital nature of the gig economy present opportunities for
improved tax compliance through digital tracking and taxation. Platform companies possess
extensive data on transactions, earnings, and payments, which can be leveraged to facilitate
tax reporting and compliance. Integrating tax reporting features into gig platforms could
streamline the process for workers, automatically calculating and withholding taxes, and
reporting earnings to tax authorities. This approach would reduce the compliance burden on
gig workers and ensure more accurate reporting, thus expanding the tax base.
The informal sector’s contribution to GDP is substantial, yet its tax contribution is minimal
due to widespread non-compliance and evasion. The administrative costs of enforcing tax
compliance in the informal sector are high, often outweighing the potential revenue gains.
Additionally, the informal nature of these businesses makes it difficult for tax authorities to
track and assess their income accurately.
Estimating revenue losses from the gig and informal economies is challenging due to the lack
of reliable data and the hidden nature of these sectors. However, studies indicate significant
potential revenue losses. For example, small business owners, including gig workers,
remitted only 43% of the income taxes they owed in aggregate. The prevalence of cash
transactions in the informal sector further complicates accurate revenue estimation.
Enforcing tax compliance in the gig and informal economies presents several challenges.
First, the dispersed and fragmented nature of these sectors makes monitoring and
enforcement difficult. Gig workers and informal businesses often operate independently, with
minimal regulatory oversight, making it hard for tax authorities to ensure compliance.
Second, there is a lack of awareness and understanding of tax obligations among gig workers
and informal business operators. Many are unaware of the need to report their income or are
deterred by the perceived complexity of the tax system. Efforts to enhance education and
outreach, simplify tax reporting processes, and integrate tax compliance tools into digital
platforms could mitigate these challenges.
Lastly, there is the issue of trust and perception. Many informal sector participants believe
that registration and compliance will lead to harassment and increased scrutiny by authorities,
further discouraging compliance. Building trust through transparent and fair tax
administration practices is essential to improving compliance in these sectors.
Policy Analysis
Review of current tax policies affecting gig and informal workers
India’s current tax policies significantly impact gig and informal workers. The Income Tax
Act of 1961, Goods and Services Tax (GST) Act of 2017, and other indirect tax laws govern
the taxation landscape for these workers. While these laws provide a broad framework, their
applicability to the informal sector and gig economy is complex and often inadequate. The
informal sector, comprising approximately 90% of the workforce, faces challenges such as
high compliance costs, lack of awareness, and limited access to formal financial systems.
For instance, under the GST regime, businesses with an annual turnover exceeding INR 40
lakhs must register and comply with GST regulations. This threshold is relatively high for
many small-scale informal workers and gig workers, pushing them into the tax net without
adequate support mechanisms. Additionally, the presumptive taxation scheme under Section
44AD of the Income Tax Act provides a simplified method of taxation for small businesses,
but its effectiveness is limited by poor awareness and compliance issues.
Comparative analysis reveals that India’s tax policies for gig and informal workers lag behind
those of other countries. For example, Zambia introduced a presumptive tax regime with four
types of informal sector taxes aimed at simplifying compliance: a turnover tax, an annual
presumptive tax on minibuses, an advance income tax on cross-border traders, and a base tax
for market traders. These measures, though not wholly successful, indicate a structured
approach to informal sector taxation.
In contrast, countries like Korea have implemented simplified VAT schemes where value-
added is estimated based on turnover, reducing compliance burdens for small firms and
incentivizing voluntary compliance through tax credits. Hong Kong and Singapore offer low
tax rates and simplified tax structures that attract both formal and informal businesses,
fostering a more inclusive economic environment.
ii. Assessment of the “Code on Social Security” (2020) and its implications
The Code on Social Security, 2020, is a significant legislative step towards providing
comprehensive social security to gig and informal workers in India. It mandates social
security benefits, including health, maternity, disability, and old age benefits, for all workers,
including those in the gig and informal sectors. The Code aims to formalize the informal
sector by integrating various social security laws and extending coverage to unorganized
workers through schemes like the Pradhan Mantri Shram Yogi Maan-Dhan (PMSYM).
However, the implementation of this Code faces several challenges. The lack of a unified
database for informal workers, coupled with the administrative complexity of integrating
various social security schemes, poses significant hurdles. Furthermore, the voluntary nature
of scheme enrolment for informal workers may limit its effectiveness, as seen in the limited
uptake of similar schemes in the past.
To enhance tax compliance among gig and informal workers, India must simplify tax
registration and compliance procedures. One potential reform is the introduction of a unified,
simplified tax return filing system specifically tailored for small businesses and informal
workers. This system could include pre-filled tax returns based on available data, reducing
the compliance burden and encouraging voluntary tax compliance.
Providing incentives for formalization is crucial. Tax incentives such as lower tax rates for
newly formalized businesses, access to credit, and government contracts can encourage
informal businesses to transition to the formal economy. Additionally, offering social security
benefits and easier access to financial services can make formalization more attractive.
Integrating digital payment systems into the informal sector can significantly improve tax
compliance and financial inclusion. Encouraging the use of digital payments through tax
rebates or subsidies for digital infrastructure can facilitate easier tracking of transactions and
reduce the cash-based nature of the informal economy. This can also enhance transparency
and reduce tax evasion.
The future of gig and informal economies in India will likely be influenced by various
economic, technological, and regulatory factors. Scenario analysis involves exploring
multiple plausible futures based on different assumptions about key drivers. One scenario
envisions significant technological advancements leading to greater integration of digital
platforms, which can enhance transparency and compliance. This scenario assumes
widespread adoption of digital payment systems, robust regulatory frameworks, and
supportive government policies.
Another scenario could involve minimal technological intervention, where the gig and
informal economies continue to operate in a largely unregulated environment. This might
result in sustained or even increased informality due to the ease of entry and exit, limited
access to social security benefits, and continued tax evasion. The lack of formalization could
hamper economic growth, as informal firms typically exhibit lower productivity and
efficiency.
ii. Strategies for integrating these sectors into the formal economy
Integrating gig and informal workers into the formal economy requires multifaceted
strategies. Key strategies include:
To enhance social security frameworks for gig and informal workers, policymakers should
focus on:
Digital Tax Filing Systems: Implement and promote user-friendly digital tax filing
systems that simplify the process of tax compliance for small businesses and informal
workers. Such systems can reduce the administrative burden and improve compliance
rates.
Integration with Digital Platforms: Encourage digital platforms that facilitate gig work
to integrate tax compliance tools. These platforms can automatically calculate and
withhold taxes, simplifying the process for workers and ensuring compliance.
Data Analytics for Enforcement: Utilize data analytics to identify patterns of non-
compliance and target enforcement efforts. By analyzing transaction data from digital
payments and other sources, tax authorities can better detect and address tax evasion
in the informal sector.
Fair Wage Policies: Encourage gig platforms and businesses to adopt fair wage
policies and ensure that workers receive adequate compensation for their labor.
Transparent pricing and fair commission structures can enhance trust and loyalty
among workers.
Worker Protections: Implement policies that protect gig and informal workers from
exploitation and unsafe working conditions. This includes ensuring access to health
and safety measures, grievance redressal mechanisms, and protection against unfair
termination.
Corporate Social Responsibility (CSR): Encourage businesses to incorporate the
welfare of gig and informal workers into their CSR initiatives. This can include
providing educational opportunities, health benefits, and other support services to
improve the quality of life for these workers.
Conclusion
The future of gig and informal economies in India hinges on the effective integration of these
sectors into the formal economy. By simplifying tax procedures, providing incentives for
formalization, enhancing social security frameworks, leveraging technology for compliance,
and encouraging collaboration between businesses and workers, policymakers can create a
more inclusive and equitable economic environment. Ensuring fair practices and protections
for gig and informal workers is essential for sustainable growth and development. As these
sectors continue to evolve, ongoing policy adaptation and innovation will be crucial to
address emerging challenges and opportunities.