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1 tiket 0610 fahrein apakah bullet sudah berdatangan otomatis setiap likes yang datang

2 tiket 0654 lalalulu potongan harga 20% untuk membership gold Lalalu ketika dia perpajan
3 tiket 0607 AlexDE ga ngerti maksudnya
tiket 0666 TK asking to adjust game resolution

Torricheli minta diupload bendera kazakshtan


MiKiM minta diupload bendera kazakshtan

- potensial user yang harus di follow up


Molhem

- FOLLOW UP Geek4you sudah dikasih tambahan gratis 2 hari membership karena janji mau beli

hari ini tanggal 16 februari banyak pembelian yang harus masih difollow up :
-`0765 -`0724
-`0766
-`0758

CC95111 telah difollow up tanggal 13 februari 2024 dan telah bayar membership tanggal 14 februari

Hello there
my friend
[4:17 PM]
update for
you
[4:21 PM]
country war
v2.
[4:22
in PM]
custom
way
[4:22
friend PM]a
have
nice day
in landscape
mode
[8:23 AM]
games like
minecraft
[8:23video
AM]
youtube
02/19/2024
2:37 PM
geometry
dash ?
[2:37 PM]
it pauses, is
that okay?
@andrea5701
Like geometry dash ?
02/19/2024
yes it2:43
canPM
be
that game
@andrea5701
he game it pauses, is02/19/2024
that okay?
2:44
then letPM
us
know
02/19/2024
2:54 PM
put geometry
dash?
tiap likes yang datang
Lalalu ketika dia perpajang membership di bulan berikutnya. Sebab belum dikasih d tanggal 30 bulan februari

SUDAH BELI

ship karena janji mau beli membership VHARUS DIFOLLOW UP KEM

ership tanggal 14 februari 2024


Number DESCRIPTION
Ticket Handling Ticket Number
1 PROCCESS & PROCED`0564
2 USER SUGGESTION `0576
3 COMERCIAL `0613
4 TECHNICAL ISSUE `0614
5 PROCCESS & PROCED`0640
6 TECHNICAL ISSUE `0643
7 PROCCESS & PROCED`0645
8 USER SUGGESTION `0646
9 PROCCESS & PROCED`0647
10 TECHNICAL ISSUE `0648
11 PROCCESS & PROCED`0649
12 COMERCIAL `0651
13 PROCCESS & PROCED`0652
14 PROCCESS & PROCED`0663
15 COMERCIAL `0664
16 COMERCIAL `0652
Laporan Harian Customer Service
Tanggal 29 Januari 2

DESCRIPTION
Remarks
Asking wheather non-member can send a membership gift
Propose an instant win to developer if someone gives a 1k to 2k gift on game
Asking a PROMO CODE for gold membership
Go-live Restriction Issue On Tiktok
Technical Issue (display setting on game, line above the screen that shows player line)
Go-live Restriction Issue On Tiktok
Asking Permission to have unlimited account if join any membership
Asking cost to to stack horizontal loading screen (asking for paid bugs)
Asking for help (greetings only, but not to the question)
Technical Issue (the game broadcast it self on tiktok live broadcast)
Asking for set up tutorial (just bought gold membership)
Asking to add his affiliate percentage
Technical Issue (user asked to change the texture of the gameplay)
Asking private tutorial in a call but admin did tell the user to try adjust the game screen on the display setting (user D
User asked for other payment method to buy streamac subscription (gold membership)
Asking the game library that Stremac has, and admin has offered to try by her self (buying)
e Discord Streamac
2024

CHECKING TIME
ACTION Status 10.00-13.00
INFORMED Closed & Delete 10.00-13.00
REJECTED Closed & Delete 10.00-13.00
GIVEN Closed & Delete 10.00-13.00
INFORMED Closed & Delete 10.00-13.00
INFORMED Closed & Delete 10.00-13.00
INFORMED Running 10.00-13.00
REJECTED Running 10.00-13.00
REJECTED Closed & Deleted
Responed & waiting Running
Respont Running
Closed Running
REJECTED Closed
INFORMED Running
INFORMED Closed & Deletd
Transferred Closed
Offered Running
FILES

https://drive.google.com/drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Lap

Number DESC
Ticket Handling Ticket Number/channel
1 TECHNICAL ISSUE `0679
2 TECHNICAL ISSUE `0576
4 TECHNICAL ISSUE `0682
5 COMERCIAL `0659
6 PROCCESS & PROCEDURE `0638
7 USER SUGGESTION `0610
8 USER SUGGESTION Bug Report Channel
9 USER SUGGESTION Bug Report Channel
10 COMERCIAL `0676
11 PROCCESS & PROCEDURE `0677
12 TECHNICAL ISSUE `0675
13 TECHNICAL ISSUE Direct Message / PM
14 TECHNICAL ISSUE Direct Message / PM
15 TECHNICAL ISSUE Direct Message / PM
16 TECHNICAL ISSUE Direct Message / PM
17 COMERCIAL `0678
Laporan Harian Customer Service Discord Streamac
Tanggal 31 Januari 2024

DESCRIPTION
Remarks
Go-live Restriction Issue On Tiktok
Technical Issue (Error 500 & 429, Failed to retrieve room_id from page source. Cannot read properties of null)
Technical Issue (compatibel mode in live tiktok/PC specification doesn`t get the minimum standard to run compatib
Member considering to buy the membership on Streamac
Asking to change the image flag (the steps to do it)
Improvement Issue ( User wants to likes that he get in game more than 3 bullets in graffiti war game) and asking fo
Super-Mod has asked someone to share his method to solve the GO-LIVE restriction issue on tiktok (previously som
Improvement Issue (someone ask whether streamac can make s scene for their victory on game)
Asking to change the image flag (the steps to do it, but it solved by her self) and affiliate program
Asking to change the image flag (the steps to do it), but there is no respon from the user who ask for it
Go-live Restriction Issue On Tiktok
Go-live Restriction Issue On Tiktok (username discord : Lalalulu)
Go-live Restriction Issue On Tiktok (user wants cant runing the comptability mode due to his PC Spec, username d
Go-live Restriction Issue On Tiktok (username discord : Mbiree)
Go-live Restriction Issue On Tiktok (username discord : TrOjAn)
ASking for Payment method in addition to Paypal
CHECKING TIMEFILES
ACTION Status 10.00-13.00
INFORMED Closed & Deleted 10.00-13.00
Closed & Deleted Closed 10.00-13.00
INFORMED Closed & Deleted 10.00-13.00
Followed Up https://drive.google.com/drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Running 10.00-13.00
INFORMED Closed & Deleted 10.00-13.00
Improved & Given Running 16.00-17.00
Given Clear 16.00-17.00
Respont & Accepted Running 16.00-17.00
User take the affiliate offering Closed & Deleted 16.00-17.00
INFORMED Closed & Deleted 16.00-17.00
INFORMED Closed & Deleted 16.00-17.00
INFORMED Clear 21.00-22.00
INFORMED Clear 21.00-22.00
INFORMED Clear 21.00-22.00
INFORMED Clear 21.00-22.00
GIVEN Checking 21.00-22.00
Number DESC
Ticket Handling Category Ticket Number/channel
1 PROCCESS & PROCEDURE`0677
2 PROCCESS & PROCEDUREGeneral Channel
3 PROCCESS & PROCEDURE`0679
4 COMERCIAL General Channel
5 TECHNICAL ISSUE `0683
6 TECHNICAL ISSUE `0638
7 COMERCIAL `0684
8 COMERCIAL `0659
9 PROCCESS & PROCEDURE`0685
10 TECHNICAL ISSUE DM/PM (Private Messa
11 TECHNICAL ISSUE DM/PM (Private Messa
12 USER SUGGESTION Bug Report Channel
13 TECHNICAL ISSUE Promote-live Channel
Laporan Harian Customer Service D
Tanggal 1 Februari 2

DESCRIPTION
Remarks
User tell supermod that he understood a way to change the country flag on the game, but he still trying to find the s
User EL PADRE in General Channel asking for Set up Tutorial
user wants to get gold membership feautres on the game but he dont want to upgrade (username discord : GoGo1
User asked how to withdraw from affiliate program (username discord : karlitos5261)
Go-live Restriction Issue On Tiktok (username discord : Alaa) and wants to buy a glitch or bug method to avoid the
Asking to change the image flag (the steps to do it)
Member has just Upgrade from lite into gold membership (username discord : Mbiree) and just got Go-Live restricti
User considering to buy subscription on streamac and supermod suggest to buy A gold membership one (usernam
Asking to change the image flag (the steps to do it) Username discord : imYuqz
Go Live Restriction Issue On Tiktok (username discord : brayhamloli)
Go Live Restriction Issue On Tiktok (username discord : Dejan)
Reducing Max Speed of Winning to 20-50% if someone send a certain gift, for the sake of fun game he said (usern
Go-live Restriction Issue On Tiktok (username discord : TioAɾieʅ )
reamac

CHECKING TIME
ACTION Status 10.00-13.00
INFORMED Closed & Deleted 10.00-13.00
GIVEN Closed 10.00-13.00
INFORMED Closed & Deleted 10.00-13.00
INFORMED Closed 10.00-13.00
INFORMED Closed & Deleted 10.00-13.00
INFORMED Closed & Deleted 10.00-13.00
TRANSFERRED Closed & Deleted 16.00-17.00
OFFERED Followed Up & Running16.00-17.00
GIVEN Closed & Deleted 16.00-17.00
INFORMED CLEAR 16.00-17.00
INFORMED CLEAR 21.00-22.00
Suggestion Approved CLEAR 21.00-22.00
INFORMED Running 21.00-22.00
FILES

https://drive.google.com/drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Number DE
Ticket Handling Category Ticket Number/channel
1 TECHNICAL ISSUE General Channel
2 TECHNICAL ISSUE DM/PM (Private Messa
3 COMERCIAL `0692
4 COMERCIAL `0694
5 COMERCIAL `0693
6 COMERCIAL `0688
7 COMERCIAL `0691
8 PROCCESS & PROCEDU`0689
9 COMERCIAL `0687
10 PROCCESS & PROCEDUBug report Channel
11 COMERCIAL `0697
12 PROCCESS & PROCEDUDM/PM (Private Messa
13 PROCCESS & PROCEDU`0696
14 COMERCIAL `0656
Laporan Harian Customer Service Dis
Tanggal 1 Februari 202

DESCRIPTION
Remarks
Go-live Restriction Issue On Tiktok due to minimum didnt reach the minimum standard to run compatible mode Live
Asking to get interractive live streaming and how to get comptanility mode on Tiktik Live Studios (username Discord
Providing Crypto Payment Information (User wants to buy gold membership, Username Discord : Sheika)
User ask for gold membership discount because he wants to buy (username discord: bael0311)
User indetinfied as a fraudster (claim that he bought membership but have no access to the streamac games library
User has just bought membership via crypto (username Discord : vandal)
User has just bought membership and asking for set up tutorial (username discord : barisdastan/ gold member) and
User asking for why he cant access to the Streamac games (supermod asked whether he bought or not yet)
Supermod Follows up user who wants to buy gold membership (usernam discord : Thegamer96) and member just
User barisdastan on ticket number 0691 open question about set up tutorial to the channel which is supermod has j
User having Go live restriction issue and asking for refund the money (usernam discord : Gabone) but supermod g
Just greeting for an assistance (usernam discord : pepegrillo)
Asking to get the streamac games by showing
Minta discount bayar 8$ doang
CHECKING TIME
ACTION Status 10.00-11.30
INFORMED Clear 10.00-11.30
GIVEN Clear 10.00-11.30
INFORMED Running 10.00-11.30
INFORMED CHECKING 10.00-11.30
INFORMED Closed 10.00-11.30
TRANSFERRED CHECKING 10.00-11.30
TRANSFERRED Running 16.00-17.00
INFORMED Running 16.00-17.00
TRANSFERRED Closed 16.00-17.00
ket and ask him to check the ticket 16.00-17.00
urchasing rule (can1 do such Closed 16.00-17.00
FOLLOWED UPRunning 16.00-17.00
Closed 21.00-22.00
REJECTED Closed & Delete21.00-22.00
FILES

https://drive.google.com/drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Number
Ticket Handling Category Ticket Number/channel
1 PROCCESS & PROCEDU`0689
2 COMMERCIAL `0692
3 PROCCESS & PROCEDU`0687
4 PROCCESS & PROCEDU`0666
5 PROCCESS & PROCEDU`0700
6 PROCCESS & PROCEDU`0701
7 PROCCESS & PROCEDU`0702
8 USER SUGGESTION `0703
9 PROCCESS & PROCEDU`0704
10 COMMERCIAL `0705
11 COMMERCIAL `0706
Laporan Harian Customer Service Discord Stre
Tanggal 3 Februari 2024

DESCRIPTION
Remarks
User asking for the link of the game (set up tutorial) (username discord : JADYS [ ARS94]
User has just bought a gold membership and ask for activation and access (username discord : Sheika)
User wants to change the flag with the custom anime image (Username discord : Thegamer96)
User asked for beginning tutorial / setup tutorial and how to adjust game resolution (username discord : TK)
tips to avoid the restriction issue on tiktok live before purcashing
User wants to change the flag with the custom anime image (Username discord : Enzo)
User wants to change the flag with the custom anime image (Username discord : imgonnagapyou)
User suggested to reduce time of war on territory game from 10 minutes to 5 minutes and adding the victory scene
User wants to change the flag with the ntherland flag (Username discord : Gamcul
User bought a gold membership and asked for the activation (access) (usename discord : TrotDV)
User ask for help just to change and upload the kazkahstan flag and if supermod help him he will upgrade his mem
CHECKING TIME FILES
ACTION Status 10.00-11.30
INFORMED Closed & Deleted 10.00-11.30
GIVEN Closed & Deleted 10.00-11.30
https://drive.google.com/drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
INFORMED Closed & Deleted 10.00-11.30
INFORMED Running 10.00-11.30
INFORMED Running 10.00-11.30
INFORMED Running 12.30-15.00
INFORMED Closed 12.30-15.00
ACCEPTED Improved/released
INFORMED Running
TRANSFERREClosed & Deleted
OFFERED Running
Number
Ticket Handling Category Ticket Number/channel
1 TECHNICAL ISSUE General Channel
2 TECHNICAL ISSUE General Channel
3 PROCCESS & PROCEDUGeneral Channel
4 USER SUGGESTION `0687
5 TECHNICAL ISSUE `0700
6 PROCCESS & PROCEDU`0701
7 USER SUGGESTION `0703
8 COMMERCIAL `0706
9 PROCCESS & PROCEDU`0707
10 PROCCESS & PROCEDU`0708
11 PROCCESS & PROCEDUDM/PM (Private Messa
12 COMERCIAL DM/PM (Private Messa
13 TECHNICAL ISSUE General Channel
14 PROCCESS & PROCEDUbug report channel
15 USER SUGGESTION `0493
16 COMERCIAL `0694
Laporan Harian Customer Service Discord Streama
Tanggal 4 Februari 2024

DESCRIPTION
Remarks
User having an error connection, Error 500 (Username discord : Soroka) and supermod has directed him to try aga
Go-Live restriction Issue (Username discord : TrotDV)
User asking whether he will be disconnected if there is an update applied on territority war game while he streaming
Website that we use for image hosting is having problem and sometimes doesn`t work. and user has suggested to
User asking for an assistance but hasn`t tell the problem to supermod yet (username : Molhem)
User wants to change the flag with the custom anime image and supermod has given him the instruction for many t
User has suggest for the territory game to show the number of the victory of each countries. This will me players sta
User asking streamac adding the kazakhstan flag on file, but supermod told that streamac will do it if the user upgra
User asking for a gold member role in discord and supermod has applied on him the role (username : Gasaniel)
A new gold member asking for beginning tutorial
User El Padre ask for how to change background like others in territory war game
User wnats to buy if he can get the bypassing restriction issue on tiktok live and supermode direct to buy it and exp
SERVER WAS DOWN, everyone got disconnected for a while
deleting an external promotion that is prohibited (Username discord : YozPlay)
Custom gaming that suggested from user (username discord : interactivelive4fun)
Supermod followed up a potential customer who wants to buy a membership (username discord : bael0311)
CHECKING TIMEFILES
ACTION Status 10.00-11.30
INFORMED Clear 10.00-11.30
INFORMED Clear 10.00-11.30
INFORMED Clear 10.00-11.30
ACCEPTED Running 10.00-11.30
https://drive.google.com/drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
ASKED Closed 10.00-11.30
INFORMED CHECKING 10.00-11.30
ACCEPTED Running 16.00-17.00
TRANSFERRED Running 16.00-17.00
GIVEN Closed & Deleted 16.00-17.00
GIVEN Closed & deletd 16.00-17.00
INFORMED Closed 16.00-17.00
FOLLOWED UPRunning 16.00-17.00
HANDLED Clear 12.30-15.00
Deleted Deleted

FOLLOWED UPRunning
Lap

Number D
Ticket Handling Category Ticket Number/channel
1 COMERCIAL `0700
2 PROCCESS & PROCEDU`0709
3 PROCCESS & PROCEDU`0710
4 PROCCESS & PROCEDU`0711
5 TECHNICAL ISSUE General Channel
6 COMMERCIAL `0712
7 TECHNICAL ISSUE DM/PM (Private Messa
8 PROCCESS & PROCEDU`0713
9 PROCCESS & PROCEDU`0714
10 PROCCESS & PROCEDU`0701
11 PROCCESS & PROCEDUGeneral Channel
12 TECHNICAL ISSUE General Channel
13 TECHNICAL ISSUE bug report channel
Laporan Harian Customer Service Discord Streamac
Tanggal 5 Februari 2024

DESCRIPTION
Remarks
User having problem with paypal transaction which she has asked her family to send into her paypal account but sh
User having difficult to choose the corrct game of the torritory game for 8 castle (the new released one) and superm
User wants to change the flag with the custom anime image (kazakhstan flag) (Username discord : MiKiM)
User wants to change the flag with the custom anime image (football team logos) (Username discord : ibnu falastin
Go-Live restriction Issue (Username discord : Dinh Haii)
User ask how to buy membership with crypto in Bitcoin or ITC and ask how many BTC that he must pay in BTC (us
Go-Live restriction Issue (Username discord : keyleart)
User asking is there any precious or bigger gift than glove and a corgi and what their effects (username discord : fo
User wants to get personalized background on territory game (username discord : Jean Paul Perez). Supermode e
Enzo finally understand how to change the country flag on territory game with custom logo
User wants to change the flag with the custom anime image (kazakhstan flag) (Username discord : Kapass)
new user if htere is a problem when use a bought account with 1k followers to stream streamac content on tiktok an
Issue on gist in territory war 8 castles (10xGG= 4-5 only balls) (all members having that issue on territory 8 castles)
CHECKING TIMEFILES
ACTION Status 10.00-11.30
INFORMED Closed & deletd 10.00-11.30
INFORMED Closed & deletd 10.00-11.30
INFORMED Closed & deletd 10.00-11.30
INFORMED Closed & deletd 10.00-11.30
https://drive.google.com/drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
ASKED Clear 10.00-11.30
INFORMED PENDING 10.00-11.30
INFORMED Clear 16.00-17.00
INFORMED Running 16.00-17.00
INFORMED Closed & deletd 16.00-17.00
INFORMED Closed & deletd 16.00-17.00
INFORMED Clear 20.30-22.00
INFORMED Clear 20.30-22.00
Escalated to bang gobRunning 12.30-15.00
Laporan Harian Customer Serv
Tanggal 6 Februa

Number DESCRIPTION
Ticket HandlingTicket
Category
Number/channel
1 TECHNICAL I `0711
2 COMMERCIAL̀0717
3 COMMERCIAL̀0718
4 PROCCESS &`0719
5 USER SUGGE`0721
6 COMMERCIAL̀0712*
7 PROCCESS &General Chann
8 USER SUGGE`0493
9 PROCCESS &General Chann
10 USER SUGGEDM/PM
11 USER SUGGEDM/PM

*0712 mau beli gold member dalam beberapa hari

Giving gold member role to: giving lite member to:


Chilli keyleart
vectoa
niko8222
Molhem
Laporan Harian Customer Service Discord Streamac
Tanggal 6 Februari 2024

DESCRIPTION
Remarks
Go-Live restriction Issue (Username discord : ibnu falastin in arabic)
User Molhem yang di tiket sebelumnya di tiket 0700 kemarin sekarang telah membeli gold membership (hasil dari f
User did affiliate (get someone to buy streamac membership) and ask how can he withdraw the comission (usernam
User asking for the set up tutorial (Username discord : niko8222)
User asking for special commands in the game to generating balls or speed (asking for glitch and bug)
User ask how to buy membership with crypto in Bitcoin or ITC and ask how many BTC that he must pay in BTC (us
Supermod asking every members to mention their type of membership to classify all of them on general channel*
User suggest streamac to add more levels, colors, animation and rude the bug on marbel game (territory war) (use
Some of user on general channel asking about gift bigger than glove and clogi but supermode gave the information
User suggest supermod to kick whom sells any method to avoid the restriction issue due to scamming activity (user
User request that the ball reduced to the original one (username discord : Warzone/VIP member)

au beli gold member dalam beberapa hari

ing lite member to:


CHECKING TIMEFILES
ACTION Status 10.00-11.30
INFORMED Running 10.00-11.30
INFORMED Closed & deletd 10.00-11.30
INFORMED Closed & deletd 10.00-11.30
INFORMED Closed & deletd 10.00-11.30
https://drive.google.com/drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
REJECTED Closed & deletd 10.00-11.30
INFORMED PENDING 10.00-11.30
ASKED Running 16.00-17.00
INFORMED waiting approval16.00-17.00
INFORMED Clear 16.00-17.00
INFORMED Clear 20.30-22.00
INFORMED waiting approval20.30-22.00
Laporan Harian Customer Service Discord Streamac
Tanggal 7 Februari 2027

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status 10.00-11.30
1 PROCCESS &`0724 Asking for set INFORMED Running 10.00-11.30
2 COMMERCIAL̀0725 User asking to Followed Up Running 10.00-11.30
3 USER SUGGEDM/PM User request i INFORMED Running 10.00-11.30
4 PROCCESS &DM/PM User asking how INFORMED Clear 10.00-11.30
5 COMMERCIALGeneral ChannUser wants to INFORMED Clear 10.00-11.30
6 COMMERCIAL̀0711* Go-Live restric INFORMED Running 10.00-11.30
7 TECHNICAL I General ChannGo-Live restri Running Running 16.00-17.00
8 COMMERCIAL̀0728 User consideri INFORMED waiting approval16.00-17.00
9 PROCCESS &`0727 Go-Live restric INFORMED Running 16.00-17.00
10 TECHNICAL I DM/PM User having tr INFORMED Clear 20.30-22.00
11 USER SUGGEDM/PM User request t INFORMED Running 20.30-22.00

𝓽𝓲𝔃
FILES

drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 8 Februari 2027

Number DESCRIPTION CHECKING TI


Ticket HandlingTicket
Category
Number/channel Remarks ACTION Status
1 USER SUGGE`0703 User asked that the remainingINFORMED Running
2 COMMERCIAL̀0725 Supermod still offering the c Followed Up Running
3 TECHNICAL I `0726 New Go-Live restriction issue INFORMED Running
4 USER SUGGE`0730 User asking in order that sq INFORMED Running
5 PROCCESS &General ChannUser wants to change the fla INFORMED Clear
6 TECHNICAL I General ChannSupermod ask everyone of mem INFORMED Running
7 TECHNICAL I Bug Reprort Csupermod has informed whomINFORMED h Clear
8 TECHNICAL I DM/PM New Go-Live restriction issu INFORMED Running
9 COMMERCIAL̀0728 User that yesterday consider INFORMED Running
10 USER SUGGEDM/PM INFORMED
User with VIP custom game wants an Running
11 USER SUGGE`0713 User Suggest to provide big REJECTED Closed

User Suggest to provide big gift coins on the game (1000 coins and above) (username
ac

CHECKING TIMEFILES
10.00-11.30
10.00-11.30
10.00-11.30
10.00-11.30
10.00-11.30
e.google.com/drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
10.00-11.30
10.00-11.30
16.00-17.00
16.00-17.00
20.30-22.00
20.30-22.00
20.30-22.00

ns and above) (username discord : foda)


Laporan Harian Customer Service Discord Streamac
Tanggal 9 Februari 2029

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 USER SUGGE`0493 User offering a INFORMED Running 10.00-16.00
2 TECHNICAL I `0725 User having a INFORMED Closed & Delted10.00-16.00
3 TECHNICAL I `0727 the backgroundINFORMED Running 10.00-16.00
4 USER SUGGE`0730 User asking in INFORMED Running 10.00-16.00
5 TECHNICAL I `0733 User having a cINFORMED Closed & Delted10.00-16.00
6 COMMERCIAL̀0735 supermod has f GIVEN Running 10.00-16.00
7 TECHNICAL I `0736 User having a INFORMED Closed & Delted10.00-16.00
8 TECHNICAL I `0737 User having a INFORMED Closed & Delted10.00-16.00
9 USER SUGGE`0738 User open ticket INFORMED Running 10.00-16.00
11 USER SUGGE`0740 User having a INFORMED Closed & Delted10.00-16.00
12 USER SUGGEGenneral ChanUser Suggest lACCEPTED Running 10.00-16.00
13 TECHNICAL I Genneral ChanServer was d INFORMED Clear 10.00-16.00
14 TECHNICAL I Bug report Ch Server was d INFORMED Clear 10.00-16.00
15 COMMERCIALDM/PM User want to b INFORMED Running 20.30-22.00
FILES

drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 10 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 USER SUGGE`0744 User suggest t REJECTED Closed & Delted10.00-16.00
2 TECHNICAL I `0743 User ask the mINFORMED Closed & Delted10.00-16.00
3 USER SUGGE`0727 User report tha REJECTED Closed & Delted10.00-16.00
4 USER SUGGE`0730 User asking in INFORMED Running 10.00-16.00
5 TECHNICAL I `0741 New Go-Live reINFORMED Running 10.00-16.00
6 USER SUGGE`0726 User suggest t REJECTED Closed & Delted10.00-16.00
7 PROCCESS &Genneral ChanUser asked wheINFORMED Clear 10.00-16.00
8 TECHNICAL I Genneral ChanUser having pr INFORMED Clear 18.00-22.00
9 COMMERCIAL̀0712 User that ask for INFORMED Closed & Delted18.00-22.00
11 TECHNICAL I Genneral ChanUser report th INFORMED Clear 18.00-22.00
12 TECHNICAL I Genneral ChanUser report th INFORMED Clear 18.00-22.00
13 COMMERCIAL̀0735 User name disc TRANSFERREClosed & Delted18.00-22.00
FILES

drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 11 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 COMMERCIAL̀0731 User has just Followed upTRANSFERRED10.00-16.00
2 USER SUGGE`0730 User asking in INFORMED Running 10.00-16.00
3 TECHNICAL I Genneral ChanSupermod has iINFORMED Clear 10.00-16.00
4 USER SUGGE`0493 Friendly user r INFORMED Running 10.00-16.00
5 COMMERCIAL̀0742 User enezzoyunINFORMED Running 10.00-16.00
6 TECHNICAL I `0746 User having pr INFORMED Running 18.00-22.00
7 TECHNICAL I DM/PM User5 report
get balls ifth INFORMED
they follow Running 18.00-22.00
8 USER SUGGEDM/PM money gun thatINFORMED Running
gives balls instead of speed 18.00-22.00
9 TECHNICAL I DM/PM User asking in INFORMED Running 18.00-22.00
FILES

drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 12 Februari 2022

DESCRIPTION
Number
Ticket Handling Category Ticket Number/channel Remarks ACTION
1 PROCCESS & PROCEDUGeneral Channel User has askedINFORMED
2 PROCCESS & PROCEDU`0731 User asked wheINFORMED
3 TECHNICAL ISSUE `0746 User can`t
Money Guncon INFORMED
= 500 Balls
4 USER SUGGESTION DM from warzone Heart Me = 100INFORMED
Balls
5 TECHNICAL ISSUE DM from Vandal User has reportINFORMED
6 TECHNICAL ISSUE DM from Ali Suleyman User doesn`t g INFORMED
7 USER SUGGESTION DM From TheBattle User asking in INFORMED
8 USER SUGGESTION `0607 User suggest i ACCEPTED
9 TECHNICAL ISSUE `0703 User has asked
INFORMED & GIVEN
10 TECHNICAL ISSUE DM from separatischefre User report anINFORMED
rd Streamac

CHECKING TIMEFILES
Status Time
Clear 10.00-16.00
Clear 10.00-16.00
Running 10.00-16.00
https://drive.google.com/drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Running IN 10 Days 10.00-16.00
ago
Clear 10.00-16.00
Clear 10.00-16.00
Running IN 10 Days 10.00-16.00
ago
Running 18.00-22.00
Running 18.00-22.00
Clear 18.00-22.00
Laporan Harian Customer Service Discord Streamac
Tanggal 12 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel Remarks ACTION Status
1 COMMERCIAL̀0752 User has asked for how Followed up Running
2 TECHNICAL I `0754 User has reported that gi INFORMED Running
3 TECHNICAL I `0751 User has reported that gi INFORMED Running
4 TECHNICAL I Genneral ChanUser wants to use a VPN INFORMED t Clear
5 TECHNICAL I `0713 User has asked supermod t GIVEN Closed & Deleted
6 PROCCESS &`0703 User asked that is it st INFORMEDClosed & Deleted
7 COMMERCIALDM/PM User ask for the discount if GIVEN Clear
8 USER SUGGEDM/PM User asking in order tha INFORMED Runnng
9 COMMERCIALDM/PM a free extra 2 days mem GIVEN Running
10 TECHNICAL I `0753 User suspended 2 times looking
a for information
Running
11 PROCCESS &General ChannSome users asking the lin LINK Was Sha Clear
12 COMMERCIAL̀0755 User wants to buy for lite mem OFFERED TRANSFERRED
13 TECHNICAL I `0607 User reports that the flag of INFORMED Running
mac

CHECKING TIMEFILES
Time
10.00-16.00
10.00-16.00
10.00-16.00
e.google.com/drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
10.00-16.00
10.00-16.00
10.00-16.00
10.00-16.00
10.00-16.00
18.00-22.00
18.00-22.00
18.00-22.00
18.00-22.00
18.00-22.00
Laporan Harian Customer Service Discord Streamac
Tanggal 15 Februari 2024

Number DESCRIPTION CHECKING TIME

IZIN KPPS PEMILU 2024


FILES
Laporan Harian Customer Service Discord Streamac
Tanggal 15 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 PROCCESS &DM/PM User has asked GIVEN Clear 10.00-16.00
2 COMMERCIALDM/PM Supermod has F collowed Up Running 10.00-16.00
3 USER SUGGEDM/PM one of user h ACCEPTED Clear 10.00-16.00
4 USER SUGGE`0730 User asking in ACCEPTED Running 10.00-16.00
5 PROCCESS &`0731 User has shownINFORMED Closed & Delted10.00-16.00
6 COMMERCIAL̀0758 User has askedINFORMED Running 10.00-16.00
7 USER SUGGE`0759 User Suggest that ACCEPTEDClosed & Delted10.00-16.00
8 TECHNICAL I `0760 New Go live re INFORMED Closed & Delted10.00-16.00
9 TECHNICAL I `0762 New Go live re INFORMED Running 18.00-22.00
10 COMMERCIAL̀0765 User prefer to Followed Up Running 18.00-22.00
11 TECHNICAL I `0751 User having di INFORMED Closed & Delted18.00-22.00
12 COMMERCIAL̀0767 User has forgoGIVEN Closed & Delted18.00-22.00
13 PROCCESS &General ChannUser has askedINFORMED Clear 18.00-22.00
14 TECHNICAL I General ChannAll members weINFORMED Clear 18.00-22.00
15 TECHNICAL I `0768 Username disc INFORMED Closed & Delted18.00-22.00
16 PROCCESS &`0769 Username discor GIVEN Closed & Delted18.00-22.00
12 COMMERCIAL̀0766 User wants to Followed up Running 18.00-22.00
FILES

drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 16 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I `0607 User has repo INFORMED Closed & Delted10.00-16.00
2 COMMERCIAL̀0775 usre asked abo
TRANSFERRED Closed & Delted10.00-16.00
3 COMMERCIALDM/PM User Geek4youTRANSFERRED Clear 10.00-16.00
4 USER SUGGEDM/PM User asking in ACCEPTED Running 10.00-16.00
5 TECHNICAL I DM/PM VIP member (usINFORMED Clear 10.00-16.00
6 COMMERCIALDM/PM User Geek4you Followed Up Running 10.00-16.00
7 TECHNICAL I DM/PM New Go live re INFORMED Running 10.00-16.00
8 TECHNICAL I DM/PM New Go live re INFORMED Clear 10.00-16.00
9 TECHNICAL I `0770 SERVER IS DOW INFORMED Closed & Delted18.00-22.00
10 TECHNICAL I `0772 User dumberlakINFORMED Running 18.00-22.00
11 TECHNICAL I `0774 New Go live resINFORMED Closed & Delted18.00-22.00
12 COMMERCIAL̀0765 username discTRANSFERRED Closed & Delted18.00-22.00
13 COMMERCIAL̀0766 Username discoFollowed up Running 18.00-22.00
14 COMMERCIAL̀0758 Username discoFollowed up Running 18.00-22.00
15 TECHNICAL I `0778 SERVER IS DOW INFORMED Closed & Delted18.00-22.00
FILES

drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 17 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 COMMERCIALGeneral ChannUser name disc TRANSFERRED Clear 10.00-16.00
2 TECHNICAL I `0777 Username discoINFORMED Closed & Delted10.00-16.00
3 TECHNICAL I `0778 SERVER IS DOW INFORMED Closed & Delted10.00-16.00
4 TECHNICAL I `0779 New Go live re INFORMED Running 10.00-16.00
5 COMMERCIALDM/PM Reseller of STRANSFERRED Clear 10.00-16.00
6 TECHNICAL I General ChannUser name disINFORMED Clear 10.00-16.00
7 PROCCESS &General ChannUsername discoINFORMED Clear 10.00-16.00
8 PROCCESS &`0762 Username discoACCEPTEDClosed & Delted10.00-16.00
9 TECHNICAL I `0784 Username discorRunning Running 18.00-22.00
10 TECHNICAL I `0785 User having is INFORMED Closed & Delted18.00-22.00
11 TECHNICAL I DM/PM username discoINFORMED Clear 18.00-22.00
12 USER SUGGEDM/PM username discoINFORMED Clear 18.00-22.00
13 TECHNICAL I DM/PM New Go live re INFORMED Clear 18.00-22.00
14 COMMERCIALDM/PM Supermod has F b ollowed up Running 18.00-22.00
FILES

drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 18 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I `0784 User name discACCEPTEDClosed & Delted10.00-16.00
2 PROCCESS &`0787 Username discoINFORMED Closed & Delted10.00-16.00
3 PROCCESS &`0788 Username discoINFORMED Closed & Delted10.00-16.00
4 TECHNICAL I General ChannSupermod has a INFORMED Clear 10.00-16.00
5 USER SUGGEDM/PM Username discoINFORMED Running 10.00-16.00
6 COMMERCIALDM/PM User name dis OFFERED Clear 18.00-22.00
7 TECHNICAL I Bug reports chAll members goINFORMED Clear 18.00-22.00
8 COMMERCIALDM/PM Username discoACCEPTED Clear 18.00-22.00

sebenarnya samapi 15 tiket hari ini, namun karena ricuh server sering mati selama 4 hari dari tanggal 17 februari s
FILES

drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id

dari tanggal 17 februari sampai 20 februari jadi tiket banyak yang dihapus jadi laporan ga kecatat
Laporan Harian Customer Service Discord Streamac
Tanggal 19 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 COMMERCIALGeneral Channoffering membe OFFERED Running 10.00-16.00
2 PROCCESS &General ChannUsername discoINFORMED Clear 10.00-16.00
3 USER SUGGEBug Report Chusername discoACCEPTED Clear 10.00-16.00
4 COMMERCIAL̀0704 Supermod has OFFERED Running 10.00-16.00
5 COMMERCIALDM/PM Supermod has oOFFERED Running 10.00-16.00
6 COMMERCIALDM/PM Supermod has offere OFFERED Running 10.00-16.00
7 COMMERCIAL̀0766 Supermod has fOFFERED Running 10.00-16.00
8 COMMERCIALGeneral ChannSuppermod hasOFFERED Running 10.00-16.00
9 PROCCESS &DM/PM Supermod has iINFORMED Clear 18.00-22.00
10 PROCCESS &`0790 User asked theINFORMED Closed & Delted18.00-22.00
11 TECHNICAL I General ChannSERVER DOWN INFORMED Clear 18.00-22.00
12 TECHNICAL I `0794 User name disc HANDLED Running 18.00-22.00
13 TECHNICAL I `0795 User name disc HANDLED Closed & Delted18.00-22.00
14 TECHNICAL I `0796 User name disc HANDLED Closed & Delted18.00-22.00
15 TECHNICAL I `0797 User name disc HANDLED Running 18.00-22.00
16 TECHNICAL I `0798 User name disc HANDLED Closed & Delted18.00-22.00
17 TECHNICAL I `0799 User name disc HANDLED Closed & Delted18.00-22.00
18 TECHNICAL I `0800 User name disc HANDLED Running 18.00-22.00
19 TECHNICAL I `0801 User name disc HANDLED Closed & Delted18.00-22.00
20 TECHNICAL I `0802 User name disc HANDLED Running 18.00-22.00
21 TECHNICAL I `0804 User name disc HANDLED Running 18.00-22.00
FILES

drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 20 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I `0767 User name discINFORMED Running 10.00-16.00
2 PROCCESS &`0782 Username discor GIVEN Closed & Delted10.00-16.00
3 TECHNICAL I `0812 username discoINFORMED Closed & Delted10.00-16.00
4 COMMERCIALDM/PM Supermod has OFFERED TRANSFERRED10.00-16.00
5 TECHNICAL I `0815 User name dis HANDLED Closed & Delted10.00-16.00
6 TECHNICAL I `0816 User name discINFORMED Closed & Delted10.00-16.00
7 TECHNICAL I `0821 username discoINFORMED Closed & Delted10.00-16.00
8 COMMERCIALDM/PM Supermod contiOFFERED Running 10.00-16.00
9 COMMERCIALDM/PM Username discoOFFERED Running 18.00-22.00
10 COMMERCIALDM/PM Supermod has aOFFERED Running 18.00-22.00
11 TECHNICAL I DM/PM Username discoINFORMED Clear 18.00-22.00
12 TECHNICAL I DM/PM User name discINFORMED Running 18.00-22.00
13 TECHNICAL I DM/PM Username discoHANDLED Closed & Delted18.00-22.00
14 TECHNICAL I DM/PM User name disco
ACCPETEDClosed & Delted18.00-22.00

selebihnya tiketnya sudah dihapus bang gobel


FILES

drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 21 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 PROCCESS &DM/PM User name discINFORMED Running 10.00-16.00
2 COMMERCIAL̀0805 Supermod has oOFFERED Running 10.00-16.00
3 TECHNICAL I `0815 User name dis INFORMED Running 10.00-16.00
4 USER SUGGE`0782 Username FodaREJECTED Closed & Delted10.00-16.00
5 TECHNICAL I General Channannouncing fre HANDLED Clear 10.00-16.00
6 COMMERCIAL̀0790 Supermod has INFORMED Running 10.00-16.00
7 TECHNICAL I General ChannUser name dis HANDLED Clear 10.00-16.00
8 TECHNICAL I General ChannUser name dis HANDLED Clear 10.00-16.00
9 TECHNICAL I General ChannUser name dis HANDLED Clear 18.00-22.00

selebihnya tiketnya sudah dihapus bang gobel


FILES

drive/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 22 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 PROCCESS &General ChannSupermod hasPROHIBITED
d CLEAR 10.00-16.00
2 USER SUGGE`0840 User suggest wREJECTED Closed 10.00-16.00
3 COMMERCIAL̀0839 Username discoINFORMED Running 10.00-16.00
4 TECHNICAL I `0838 UsernamediscorINFORMED Closed 10.00-16.00
5 TECHNICAL I `0836 UsernamediscorINFORMED Running 10.00-16.00
6 USER SUGGE`0835 USERNAME DISCOACCEPTED Running 10.00-16.00
7 TECHNICAL I `0832 username disc HANDLED Closed & Deleted10.00-16.00
8 TECHNICAL I `0831 username discoHANDLED Closed & Deleted10.00-16.00
9 USER SUGGE`0825 User name discACCEPTED Running 18.00-22.00
10 TECHNICAL I `0820 User name discINFORMED Closed 18.00-22.00
11 TECHNICAL I `0815 User name discINFORMED Closed 18.00-22.00
12 TECHNICAL I `0804 username disc HANDLED Closed 18.00-22.00
13 COMMERCIAL̀0805 Supermod has bOFFERED Running 18.00-22.00
14 COMMERCIALDM/PM Supermod has
TRANSFERRED Clear 18.00-22.00
15 PROCCESS &DM/PM Supermod has gINFORMED Clear 18.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 23 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 PROCCESS &General ChannSupermod has a INFORMED CLEAR 10.00-16.00
2 PROCCESS &General ChannSupermod has iINFORMED CLEAR 10.00-16.00
3 PROCCESS &DM/PM username discoINFORMED Running 10.00-16.00
4 TECHNICAL I `0847 UsernamediscordINFORMED Closed 10.00-16.00
5 PROCCESS &`0836 Supermod has iINFORMED Closed 10.00-16.00
6 COMMERCIAL̀0843 USERNAME DISCO INFORMED Running 10.00-16.00
7 COMMERCIAL̀0842 Supermod has bOFFERED Running 10.00-16.00
8 COMMERCIAL̀0839 Supermod has bOFFERED Running 10.00-16.00
9 TECHNICAL I DM/PM User name discINFORMED Clear 18.00-22.00
10 PROCCESS &General channe given the step Given Clear 18.00-22.00
11 USER SUGGE`0840 User name discREJECTED Closed 18.00-22.00
12 TECHNICAL I DM/PM username discoINFORMED Clear 18.00-22.00

Supermod has been following up username discord : TYG


FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id

p username discord : TYGN who asked whether that he able to play the territory war or not if he buy the streamac lite members
he streamac lite membership but the user has not responded yet any more about the offering
Laporan Harian Customer Service Discord Streamac
Tanggal 25 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 COMMERCIALDM/PM username discoOFFERED CLEAR 10.00-16.00
2 COMMERCIALDM/PM username discoOFFERED TRANSFERRED10.00-16.00
3 PROCCESS &DM/PM username discoINFORMED Clear 10.00-16.00
4 TECHNICAL I `0853 UsernamediscorINFORMEDClosed & Deleted10.00-16.00
5 TECHNICAL I `0852 Supermod has iINFORMED Running 10.00-16.00
6 TECHNICAL I `0851 USERNAME DISCOINFORMEDClosed & Deleted10.00-16.00
7 PROCCESS &General channe Supermod has sINFORMED Running 10.00-16.00
8 TECHNICAL I DM/PM Username discoACCEPTED Running 10.00-16.00
9 User SUGGESDM/PM User name discACCEPTED Running 18.00-22.00
10 TECHNICAL I `0805 Username discoACCEPTED Running 18.00-22.00
11 COMMERCIALDM/PM User name disc OFFERED TRANSFERRED18.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 26 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I General channe username discoINFORMED Clear 10.00-16.00
2 TECHNICAL I `0857 username discoINFORMED Running 10.00-16.00
3 TECHNICAL I `0856 username discoINFORMEDClosed & Deleted10.00-16.00
4 COMMERCIAL̀0854 UsernamediscorOFFERED Closed & Deleted10.00-16.00
5 TECHNICAL I `0852 Supermod has iINFORMED Running 10.00-16.00
6 TECHNICAL I `0859 USERNAME DISCOINFORMEDClosed & Deleted10.00-16.00
7 User SUGGESGeneral channe UsernamediscorACCEPTED Running 10.00-16.00
8 PROCCESS &DM/PM Username discor
INFORMED Clear 10.00-16.00
9 PROCCESS &DM/PM Username discoINFORMED Clear 18.00-22.00
10 COMMERCIALDM/PM Username discoACCEPTEDClosed & Deleted18.00-22.00
11 COMMERCIALDM/PM Username discoOFFERED TRANSFERRED18.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 27 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I `0857 username discoINFORMED Running 10.00-16.00
2 TECHNICAL I `0856 username discoINFORMEDClosed & Deleted10.00-16.00
3 TECHNICAL I `0855 username discoINFORMED Running 10.00-16.00
4 TECHNICAL I `0864 UsernamediscorINFORMED Running 10.00-16.00
5 User SUGGESGeneral channe Usernamediscord
INFORMED Running 10.00-16.00
6 PROCCESS &DM/PM Username discoINFORMED Clear 10.00-16.00
7 COMMERCIALDM/PM Username discoFollowed up Running 10.00-16.00
8 PROCCESS &DM/PM Username discor
INFORMED Clear 18.00-22.00
9 TECHNICAL I General channe Everyone wantsINFORMED Clear 18.00-22.00
10 TECHNICAL I DM/PM DM from keyleaACCEPTED Running 18.00-22.00
11 User SUGGES`0866 Username discor
ACCEPTED Running 10.00-16.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 28 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I `0868 username discoINFORMED Clear 10.00-16.00
3 TECHNICAL I `0869 username discoINFORMED Running 10.00-16.00
4 User SUGGES`0870 UsernamediscorINFORMEDClosed & Deleted10.00-16.00
5 TECHNICAL I `0835 UsernamediscorINFORMED Running 10.00-16.00
6 TECHNICAL I `0861 Username discoINFORMED Running 10.00-16.00
7 TECHNICAL I `0863 Username discoINFORMED Running 10.00-16.00
8 COMMERCIAL̀0871 Username disc Followed up Running 18.00-22.00
9 PROCCESS &General channe Username disco GIVEN Clear 18.00-22.00
10 COMMERCIALDM/PM username kami_ GIVEN GIVEN 18.00-22.00
11 COMMERCIAL̀0816 followup dumber
Followed up Running 10.00-16.00
12 TECHNICAL I Bug Report Cheveryone have INFORMED Running 10.00-16.00
13 COMMERCIAL̀0872 Username disc GIVEN Running 18.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 29 Februari 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I General channe username discoINFORMED Clear 10.00-16.00
2 COMMERCIAL̀0876 username discoFollowed up Running 10.00-16.00
3 TECHNICAL I DM/PM UsernamediscorINFORMED Clear 10.00-16.00
4 TECHNICAL I `0874 UsernamediscorINFORMED Running 10.00-16.00
5 COMMERCIAL̀0873 Username discoINFORMED Running 10.00-16.00
6 TECHNICAL I `0861 Username discoINFORMED Running 10.00-16.00
7 COMMERCIAL̀0835 Username discoINFORMED Running 10.00-16.00
8 TECHNICAL I `0869 Username discor
INFORMED Running 16.00-22.00
9 TECHNICAL I `0863 Username discoINFORMED Running 16.00-22.00
11 TECHNICAL I Bug Report Cheveryone have IcNFORMED Running 16.00-22.00
12 TECHNICAL I General channe Username discoINFORMED Clear 16.00-22.00
13 TECHNICAL I DM/PM Username discoINFORMED Clear 16.00-22.00
14 USER SUGGEGeneral channe Username discoINFORMED Running 16.00-22.00
15 COMMERCIALDM/PM username discoOFFERED TRANSFERRED16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 1 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I DM/PM username discor
INFORMED Clear 10.00-16.00
2 TECHNICAL I DM/PM username discoINFORMED Clear 10.00-16.00
3 TECHNICAL I `0869 Usernamediscord
INFORMEDClosed & Deleted10.00-16.00
4 TECHNICAL I DM/PM UsernamediscorINFORMED Running 10.00-16.00
5 PROCESS & `0873 Username discoINFORMEDClosed & Deleted10.00-16.00
6 TECHNICAL I DM/PM Username discoINFORMED Running 10.00-16.00
7 TECHNICAL I DM/PM Username discoINFORMED Running 10.00-16.00
8 TECHNICAL I `0880 Username discoINFORMEDClosed & Deleted16.00-22.00
9 USER SUGGE`0881 Username discoINFORMED Running 16.00-22.00
10 TECHNICAL I Bug Report Cheveryone have IcNFORMED Clear 16.00-22.00
11 PROCESS & `0879 Username discoINFORMEDClosed & Deleted16.00-22.00
12 TECHNICAL I general channe username discoINFORMED Running 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 2 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I DM/PM username discor
INFORMED Clear 10.00-16.00
2 TECHNICAL I DM/PM username discoINFORMED Clear 10.00-16.00
3 TECHNICAL I `0869 Usernamediscord
INFORMEDClosed & Deleted10.00-16.00
4 TECHNICAL I DM/PM UsernamediscorINFORMED Running 10.00-16.00
5 COMMERCIAL̀0873 Username discoINFORMED Running 10.00-16.00
6 TECHNICAL I DM/PM Username discoINFORMED Running 10.00-16.00
7 TECHNICAL I DM/PM Username discoINFORMED Running 10.00-16.00
8 TECHNICAL I `0880 Username discoINFORMEDClosed & Deleted16.00-22.00
9 USER SUGGE`0881 Username discoINFORMED Running 16.00-22.00
10 TECHNICAL I Bug Report Cheveryone have IcNFORMED Clear 16.00-22.00
11 PROCESS & `0879 Username discoINFORMEDClosed & Deleted16.00-22.00
12 TECHNICAL I general channe username discoINFORMED Running 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 3 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 PROCESS & general channe username discord
INFORMED
:꧁༒𝔉𝔢𝔯𝔫𝔞𝔫𝔡𝔬⚔༒꧂
Clear has
10.00-16.00
bought the gold members
2 TECHNICAL I DM/PM username discoINFORMED Clear 10.00-16.00
3 PROCESS & DM/PM username discoINFORMED Clear 10.00-16.00
4 TECHNICAL I general channe Everyone complINFORMED Clear 10.00-16.00
5 COMMERCIAL̀0885 Supermod has bINFORMED Running 10.00-16.00
6 COMMERCIAL̀0883 Username discoINFORMED Running 10.00-16.00
7 PROCESS & DM/PM Username discoINFORMED Clear 10.00-16.00
8 USER SUGGEBug Report ChUsername discoACCEPTED Clear 16.00-22.00
9 USER SUGGEDM/PM Username discoACCEPTED Running 16.00-22.00
10 COMMERCIALDM/PM Username discoACCEPTED Running 16.00-22.00
11 COMMERCIAL̀0887 Username discoINFORMED Running 16.00-22.00
12 TECHNICAL I `0886 username discor
INFORMED Running 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 4 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 PROCESS & `0883 username discoINFORMED Running 10.00-16.00
2 COMMERCIAL̀0885 username discoOFFERED TRANSFERRED10.00-16.00
3 TECHNICAL I `0888 username discoINFORMEDClosed & Deleted10.00-16.00
4 PROCESS & DM/PM Logan ask for INFORMED Clear 10.00-16.00
5 COMMERCIALDM/PM Username discoINFORMED Running 10.00-16.00
6 PROCESS & DM/PM Username discoINFORMED Clear 10.00-16.00
7 TECHNICAL I `0892 Username discoINFORMEDClosed & Deleted16.00-22.00
8 COMMERCIAL̀0893 Username discoOFFERED TRANSFERRED16.00-22.00
9 USER SUGGEBug Report ChUsername discoACCEPTED Running 16.00-22.00
10 TECHNICAL I DM/PM Username discoINFORMED Clear 16.00-22.00
11 COMMERCIALDM/PM username discoINFORMED Running 16.00-22.00
11 COMMERCIALGeneral Channusername disco NOTICED Running 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 5 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 PROCESS & `0877 username discoINFORMED Running 10.00-16.00
2 COMMERCIALDM/PM username discoOFFERED TRANSFERRED10.00-16.00
3 TECHNICAL I `0894 username discoINFORMED Running 10.00-16.00
4 PROCESS & `0881 username discoINFORMEDClosed & Deleted10.00-16.00
5 COMMERCIALDM/PM Username discoOFFERED TRANSFERRED10.00-16.00
6 PROCESS & `0895 Username discoINFORMED Running 10.00-16.00
7 PROCESS & DM/PM Username discoINFORMED Clear 16.00-22.00
8 TECHNICAL I DM/PM Username discoINFORMED Clear 16.00-22.00
9 PROCESS & General ChannUsername discor ACCEPTED Running 16.00-22.00
10 USER SUGGEGeneral ChannUsername discoINFORMED Running 16.00-22.00
11 PROCESS & `0897 username discoINFORMEDClosed & Deleted16.00-22.00
12 COMMERCIAL̀0883 username disco NOTICED Closed & Deleted16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 6 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I General Channusername discoINFORMED Running 10.00-16.00
2 TECHNICAL I General Channeveryone is com ACCEPTED Running 10.00-16.00
3 COMMERCIALDM/PM username discoINFORMED Clear 10.00-16.00
4 USER SUGGE`0894 username discoACCEPTED Running 10.00-16.00
5 PROCCESS &DM/PM Username discoINFORMED Clear 10.00-16.00
6 TECHNICAL I DM/PM username discoINFORMED Running 10.00-16.00
7 PROCCESS &DM/PM Username discoINFORMED Clear 16.00-22.00
8 TECHNICAL I DM/PM Username discoINFORMED Clear 16.00-22.00
9 TECHNICAL I DM/PM Username discoINFORMED Running 16.00-22.00
10 PROCCESS &DM/PM username discoINFORMED Clear 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 7 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 COMMERCIAL̀0883 username discoINFORMED Running 10.00-16.00
2 PROCESS & `0899 Usernam discorACCEPTEDClosed & Deleted10.00-16.00
3 TECHNICAL I DM/PM username discoINFORMED Clear 10.00-16.00
4 TECHNICAL I Bug Report ChUsername discoINFORMED Clear 10.00-16.00
5 TECHNICAL I DM/PM Username discoINFORMED Clear 10.00-16.00
6 TECHNICAL I DM/PM Username discoINFORMED Running 16.00-22.00
7 PROCESS & DM/PM supermod infor INFORMED Clear 16.00-22.00
8 TECHNICAL I DM/PM Username discoACCEPTED Clear 16.00-22.00
9 COMMERCIAL̀0900 Username discoOFFERED TRANSFERRED16.00-22.00
10 PROCESS & DM/PM username discoINFORMED Clear 16.00-22.00
11 PROCESS & DM/PM username discorINFORMED Clear 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 8 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 USER SUGGE`0894 Usernam discorACCEPTEDClosed & Deleted10.00-16.00
2 TECHNICAL I `0901 username discoINFORMEDClosed & Deleted10.00-16.00
3 TECHNICAL I `0902 Username discoINFORMEDClosed & Deleted10.00-16.00
4 TECHNICAL I DM/PM Username discoINFORMED Clear 10.00-16.00
5 TECHNICAL I Bug Channel RUsername discoINFORMED Running 16.00-22.00
6 USER SUGGEGeneral Channsupermod infor INFORMED Clear 16.00-22.00
7 TECHNICAL I DM/PM Username DiscoACCEPTED Clear 16.00-22.00
8 PROCESS & DM/PM Username discoINFORMED Clear 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 9 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 COMMERCIAL̀0903 Usernam discorOFFERED TRANSFERRED10.00-16.00
2 COMMERCIALGeneral ChannUsernam discorOFFERED Running 10.00-16.00
3 USER SUGGEGeneral ChannUsername discoINFORMED Running 10.00-16.00
4 COMMERCIAL̀0902 Username discoINFORMED Running 10.00-16.00
5 COMMERCIALDM/PM Username discoOFFERED Running 16.00-22.00
6 TECHNICAL I DM/PM supermod infor INFORMED Clear 16.00-22.00
7 TECHNICAL I `0904 Username Disco INFORMED Clear 16.00-22.00
8 TECHNICAL I General ChannUsername discoINFORMED Clear 16.00-22.00
9 TECHNICAL I DM/PM Username discorINFORMED Clear 16.00-22.00
10 TECHNICAL I DM/PM Username Disco INFORMED Running 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 10 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I General ChannUsernam discorINFORMED Running 10.00-16.00
2 PROCCESS &General ChannUsername discoINFORMED Clear 10.00-16.00
3 USER SUGGEGeneral Channeveryone askinINFORMED Running 10.00-16.00
4 PROCCESS &`0902 Username discoINFORMED Running 16.00-22.00
5 USER SUGGEBug report cha username discINFORMED Running 16.00-22.00
6 TECHNICAL I General ChannUsername Disco INFORMED Running 16.00-22.00
7 TECHNICAL I `0886 Username discor
INFORMED Running 16.00-22.00
8 TECHNICAL I DM/PM Username discoINFORMED Clear 16.00-22.00
9 TECHNICAL I DM/PM Username DiscoINFORMED Clear 16.00-22.00
10 COMMERCIALDM/PM Username DiscoOFFERED Running 16.00-22.00
11 USER SUGGEDM/PM Username DiscoINFORMED Clear 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 11,12 dan 13 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 PROCCESS &`0901 Usernam discorINFORMEDClosed & Deleted10.00-16.00
2 PROCCESS &`0902 Username discoINFORMEDClosed & Deleted10.00-16.00
3 TECHNICAL I `0904 username discor
INFORMEDClosed & Deleted10.00-16.00
4 PROCCESS &`0906 Username discoINFORMEDClosed & Deleted16.00-22.00
5 PROCCESS &`0907 username discINFORMEDClosed & Deleted16.00-22.00
6 TECHNICAL I DM/PM Username discoINFORMED Running 16.00-22.00
7 TECHNICAL I General ChannUsername Disco INFORMED Running 16.00-22.00
8 TECHNICAL I General Channeveryone complOFFERED Running 16.00-22.00
9 COMMERCIALDM/PM Supermod has bINFORMED Running 16.00-22.00
12 TECHNICAL I `0909 Username DiscoINFORMEDClosed & Deleted16.00-22.00
13 USER SUGGEGeneral Channeveryone sugges INFORMED Clear 16.00-22.00
14 TECHNICAL I General ChannKaosali has r INFORMED Clear 16.00-22.00
15 TECHNICAL I DM/PM Crazy Race ha INFORMED Clear 16.00-22.00
16 TECHNICAL I General ChannSupermod has a INFORMED Clear 16.00-22.00
17 PROCCESS &DM/PM Username DiscoINFORMED Clear 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 14 dan 15 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 COMMERCIAL̀0913 Usernam discorOFFERED TRANSFERRED10.00-16.00
2 PROCCESS &General ChannUsername discoINFORMED Clear
3 TECHNICAL I General ChannUsername discoINFORMED Clear 10.00-16.00
4 PROCCESS &General Channusername discoINFORMED Clear 10.00-16.00
5 PROCCESS &General ChannUsername discoINFORMED Running 10.00-16.00
6 USER SUGGEGeneral Channusername discREJECTED Clear 10.00-16.00
7 PROCCESS &General Channusername discINFORMED Clear 10.00-16.00
8 USER SUGGEDM/PM username disco
ACCEPTED Running 10.00-16.00
9 USER SUGGEGeneral Channusername discACCEPTED Running 10.00-16.00
10 COMMERCIALGeneral ChannUsername discoINFORMED Running 16.00-22.00
11 COMMERCIALGeneral ChannUsernam discorOFFERED TRANSFERRED16.00-22.00
12 COMMERCIALDM/PM Username disco
ACCEPETED Running 16.00-22.00
13 TECHNICAL I General Channeveryone shockINFORMED Running 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 16 dan 17 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 COMMERCIALDM/PM Usernam discorOFFERED TRANSFERRED10.00-16.00
2 TECHNICAL I DM/PM Username discoINFORMED Clear
3 USER SUGGE`0911 Username discoACCEPTEDClosed & Deleted10.00-16.00
4 USER SUGGE`0915 username discoACCEPTEDClosed & Deleted10.00-16.00
5 TECHNICAL I `0914 Username discoINFORMEDClosed & Deleted10.00-16.00
6 COMMERCIAL̀0916 username discoOFFERED TRANSFERRED10.00-16.00
7 PROCCESS &`0918 username disc GIVEN Closed & Deleted10.00-16.00
8 TECHNICAL I `0919 username disco
INFORMED Running 10.00-16.00
9 PROCCESS &`0920 username disc GIVEN Closed & Deleted10.00-16.00
10 USER SUGGE`0921 Username disco
ACCEPETED Closed & Deleted16.00-22.00
11 TECHNICAL I General Channsupermod and alASSISTED Running 16.00-22.00
12 TECHNICAL I DM/PM Username disco
ACCEPETED Clear 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 18 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 PROCCESS &General ChannUsernam discord INFORMED Running 10.00-16.00
2 TECHNICAL I Bug Report ChUsername discoINFORMED Clear
3 COMMERCIAL̀0916 Supermod mempr
Telah DitawarkanTelah Bayar 10.00-16.00
4 TECHNICAL I `0922 username discoINFORMEDClosed & Deleted10.00-16.00
5 TECHNICAL I DM/PM Username discoINFORMED Running 10.00-16.00
6 USER SUGGEDM/PM username discoINFORMED Running 10.00-16.00
7 USER SUGGEDM/PM username discoINFORMED Running 10.00-16.00
8 TECHNICAL I DM/PM username disc INFORMED Running 10.00-16.00
9 TECHNICAL I DM/PM username discINFORMED Clear 10.00-16.00
10 USER SUGGEDM/PM Username discACCEPETED Clear 16.00-22.00
11 TECHNICAL I General Channsupermod mengu INFORMED Clear 16.00-22.00
12 COMMERCIALDM/PM Username disc INFORMED Clear 16.00-22.00
13 TECHNICAL I DM/PM username discoINFORMED Running 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
mARET

Laporan Harian Customer Service Discord Streamac


Tanggal 19 & 20 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I `0926 Usernam disco INFORMED Running 10.00-16.00
2 PROCESS & `0928 Username disc INFORMEDClosed & Deleted10.00-16.00
3 TECHNICAL I `0924 Username disco
Telah Ditawarkan
Closed & Deleted10.00-16.00
4 TECHNICAL I `0923 username discoINFORMEDClosed & Deleted10.00-16.00
5 PROCESS & `0909 Username discoINFORMEDClosed & Deleted10.00-16.00
6 TECHNICAL I DM/PM username disc INFORMED Running 10.00-16.00
7 PROCESS & DM/PM username discoINFORMED Clear 10.00-16.00
8 TECHNICAL I DM/PM username discoINFORMED Running 10.00-16.00
9 TECHNICAL I DM/PM username discINFORMED Clear 10.00-16.00
10 USER SUGGEGeneral ChannUsername discACCEPETED Clear 16.00-22.00
11 TECHNICAL I DM/PM Username discoINFORMED Clear 16.00-22.00
12 TECHNICAL I DM/PM Username disc INFORMED Clear 16.00-22.00
13 TECHNICAL I DM/PM username discoINFORMED Running 16.00-22.00
14 TECHNICAL I DM/PM Username disco
ACCEPETED Running 16.00-22.00
15 TECHNICAL I DM/PM Username disc INFORMED Clear 16.00-22.00
16 COMMERCIALDM/PM username discoINFORMED Running 16.00-22.00
17 TECHNICAL I DM/PM username disc INFORMED Running 16.00-22.00
18 TECHNICAL I DM/PM SUPERMOD beruACCEPETED Running 16.00-22.00
19 TECHNICAL I DM/PM Username disc INFORMED Clear 16.00-22.00
20 PROCESS & DM/PM Usernam disco INFORMED Clear 10.00-16.00
21 PROCESS & DM/PM CrazyRace menINFORMED Running 10.00-16.00
22 TECHNICAL I DM/PM JohnnySmeek m INFORMED Running 16.00-22.00
23 TECHNICAL I General Channmembers only ACCEPETED
h Clear 16.00-22.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 21 dan 22 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 USER SUGGEDM/PM Usernam discorINFORMED Running 10.00-16.00
2 COMMERCIALDM/PM Username discoINFORMED Running 10.00-16.00
3 TECHNICAL I DM/PM Username discoINFORMED Running 10.00-16.00
4 USER SUGGEDM/PM username discoINFORMED Clear 10.00-16.00
5 TECHNICAL I DM/PM Username discoINFORMED Clear 10.00-16.00
6 TECHNICAL I DM/PM username disco
ACCEPETED Clear 10.00-16.00
7 TECHNICAL I DM/PM username discoINFORMED Clear 10.00-16.00
8 TECHNICAL I DM/PM username discoINFORMED Running 10.00-16.00
9 TECHNICAL I General ChannSupermod by tINFORMED Clear 10.00-16.00
10 COMMERCIALDM/PM Username : FoINFORMED Clear 10.00-16.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 23 dan 24 Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I DM/PM Usernam disco INFORMED Running 10.00-16.00
2 COMMERCIALDM/PM Username discoOFFERED Running 10.00-16.00
3 COMMERCIALDM/PM Username discoINFORMED Running 10.00-16.00
4 PROCESS & DM/PM username discoINFORMED Clear 10.00-16.00
5 TECHNICAL I DM/PM Username disc INFORMED Clear 10.00-16.00
6 USER SUGGEDM/PM username discACCEPETED Running 10.00-16.00
7 TECHNICAL I DM/PM username disc INFORMED Running 10.00-16.00
8 TECHNICAL I DM/PM username disc INFORMED Running 10.00-16.00
9 TECHNICAL I DM/PM username disc INFORMED Clear 10.00-16.00
10 COMMERCIAL̀0928 Username : Ci OFFERED TRANSFERRED10.00-16.00
10 COMMERCIAL̀0929 Username : DaINFORMED Clear 10.00-16.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 25, 26, Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 TECHNICAL I DM/PM Usernam disco INFORMED Running 10.00-16.00
2 COMMERCIALDM/PM username disc INFORMED Clear 10.00-16.00
3 COMMERCIALDM/PM Username disc INFORMED Clear 10.00-16.00
4 PROCESS & DM/PM Username disc INFORMED Clear 10.00-16.00
5 PROCESS & DM/PM Username discoINFORMED Clear 10.00-16.00
6 TECHNICAL I DM/PM username discoINFORMED Running 10.00-16.00
7 COMMERCIALDM/PM Username discoOFFERED Running 10.00-16.00
8 USER SUGGEDM/PM username disco
ACCEPETED Running 10.00-16.00
9 USER SUGGEGeneral Channusername disco ACCEPETED Clear 10.00-16.00
10 USER SUGGEDM/PM username disco
ACCEPETED Clear 10.00-16.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 27 dan 28 ,Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 PROCESS & `0929 Usernam discorINFORMED Running 10.00-16.00
2 COMMERCIAL̀0930 username discoINFORMED Running 10.00-16.00
3 PROCESS & DM/PM Username discoINFORMED Running 10.00-16.00
4 TECHNICAL I DM/PM Username disc INFORMED Clear 10.00-16.00
5 TECHNICAL I Bug Report Chsemua memberINFORMED Clear 10.00-16.00
6 TECHNICAL I `0931 username disc INFORMED Clear 10.00-16.00
7 PROCESS & General Channsupermod mengINFORMED Clear 10.00-16.00
8 TECHNICAL I DM/PM username disco
ACCEPETED Clear 10.00-16.00

#gaminglivepro, click to join the hashtag, and you can use the special effects template to rec
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id

l effects template to record videos! Show us your determination to participatebulan mei


Laporan Harian Customer Service Discord Streamac
Tanggal 27 dan 28 ,Maret 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 COMMERCIALDM/PM Usernam disco INFORMED Clear 10.00-16.00
2 PROCESS & DM/PM username discoINFORMED Clear 10.00-16.00
3 COMMERCIAL̀0930 Username disco GIVEN Running 10.00-16.00
4 TECHNICAL I General ChannUsername discoINFORMED Clear 10.00-16.00
5 PROCESS & DM/PM susername GeekINFORMED Clear 10.00-16.00
6 TECHNICAL I `0931 username discoINFORMED Clear 10.00-16.00
7 COMMERCIALDM/PM supermod mengINFORMED Clear 10.00-16.00
8 TECHNICAL I DM/PM Username disc INFORMED Clear 10.00-16.00
9 TECHNICAL I DM/PM Username discoINFORMED Clear 10.00-16.00
10 PROCESS & `0932 username disc INFORMED Clear 10.00-16.00
FILES

ve/folders/1ZnV5KGWpZAnkMX5JGcoVwZPvWKwD_QEj?hl=id
Laporan Harian Customer Service Discord Streamac
Tanggal 1 dan 2 3 April 2024

Number DESCRIPTION CHECKING TIME


Ticket HandlingTicket
Category
Number/channel
Remarks ACTION Status Time
1 COMMERCIALDM/PM Usernam disco INFORMED Clear 10.00-16.00
2 TECHNICAL I Bug Report Chusername disc INFORMED Clear 10.00-16.00
3 TECHNICAL I Bug Report Chusername disc INFORMED Clear 10.00-16.00
4 TECHNICAL I Bug Report ChUsername discoINFORMED Clear 10.00-16.00
5 COMMERCIALGeneral Channbanyak memberINFORMED Clear 10.00-16.00
6 PROCESS & DM/PM username discoINFORMED Clear 10.00-16.00
7 PROCESS & General Channusername discoINFORMED Clear 10.00-16.00
8 PROCESS & DM/PM Username discoINFORMED Clear 10.00-16.00
FILES

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