Giovani R.

Vazquez
Mobile: 5554 5151 26, giovanirvp@hotmail.com

Professional specialized in TI, negotiator and communicator, managed needs, helping to resolved conflicts and improving enthusiasm
complemented by experience on internet, marketing and communications collaborating with marketing, sales and finance areas of multinational
companies of diverse industries; I am a proactive person, who enjoys his work.

Experience
● Project management ● Personnel management
● Team leadership ● SQL Server DBA
● Customer Management ● SEO tools
● Supplier Management ● Exchange data
● Multinational projects ● Developer .Net
● Website improving

Relevant experience
● Network retail projects PM
● ERP Openbravo migration
● interface external systems to SAP
● Create new projects based on analysis of opportunities of process improvements
● ERP Migration of Homemade windows app to web platform.
● Web services to managed product warranty between Daewoo Electronics and Grupo Elektra.
● Responsive online sites that allow multilevel businessmen to see their goals, purchases, levels and everything related to the multilevel
scheme, as well as generate orders with payment by credit card using web services, WCF or PayPal.
● Client-server development for the logistics area that allows orders to be filled quickly with a high level of quality by scanning with
barcodes of the products of a sales order, as well as validating them by weight using scales and generating barcodes in CODE 128.
● Share related information of stock from the subsidiary to the headquarters through web services.
● Improving the entire sales and administration system due of the system for obsolete.
● Get information through web page of product registration and transferring it to SAP on a server located in Korea.
● Extranet of mobile guarantees control claimed from Samsung Mexico.
● Managed telephone campaigns with 250 agents.

School Education
UNIVERSIDAD Interamericana para el Desarrollo UNIVERSIDAD Tecnológica de México UNITEC
IT Master TI IT Inconcluse bachelor's

UNIVERSIDAD Del Valle de México UVM HARMON HALL

Bachelor's degree Administration ● English level 15

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Experiencia profesional
La Europea.: Gourmet retail sales company.
IT chief for customer service and applications, 07/2018-Actual

Process analysis to improve existing systems or develop new projects.

PM in development of new network infrastructure in stores with VPN, Firewall, Routers.
PM in Implementation of new services infrastructure on corporatice offeces.
Coordinate work groups in Mexico, Spain and Argentina to fix ERP problems.
Manage Pos Terminal of 65 stores.
CFDI invoice Implementation 3.2 , 3.3 and 4.0 versions.
Legacy systems interfaces to access SAP bapis and tables.

Zermat USA.: Compañía de cuidado personal con estrategia de multinivel

IT office manager, 3/2009 01/2017

Ensure the programs and projects attended out according to standards.

Manage the relationship whit clients and suppliers.
Manage material and human resources.
Identify and negotiate resolution of conflicts and problems.
Monitoring reports and take actions to fix problems.
Amalitics of user requirements.
Management human resources of TI area.
Managing SQL Server and Windows Server.
Manage Homemade ERP.
Create websites.
USA business meetings.
SEO tools analysis with Google and MSN.

Relevant accomplishments:
● Develop new systems to improving the information and work of the company.
● SEO tools analysis of the company's sites along with their improvement by applying the results of validation tools and Google Analytics in
addition to applying microdata to improve the sites.
● Systems and data base reengineering.
● Improving security of Intranet site.
● Creation of a Responsive Web portal to transform previous archaic websites into dynamic websites, improving the flow of communication
and adding an effective sales tool for field representatives. (in 6 years this store represents 15% of total sales).
● Creation of a weight validation system to fill orders in Houston TX with a quality level of excellence.
● Restructuring the voice and data network with Asterisk PBX.

Daewoo Electronics México: Appliance company

IT assistant manager, 5/2007 a 12/2009
Manage TI human resources. Identify and negotiate the resolution of conflicts and problems.
Gathering user requirements to create .solutions.
Developed new ERP homemade system.

Relevant accomplishments:
● Sistema automatizado de intercambio de información mediante web services con grupo Elektra en solicitudes de garantía.
● Creación y migración de módulos del ERP a interfaces Web.

Samsung Electronics México: Appliance company

Web Master IT, 1/2001 a 5/2007.
Website administration IT.
USA business meetings to support internal users to maintain global policies.
Development Intranet, Extranet and website.
Programming and Design of en.Net systems.

Relevant accomplishments:
● Development of the Extranet to share and obtain information from suppliers and clients.
● Development of SGDEA on the Web for warranty management with service centers. This system was proposed internationally to be
implemented in the EU, Canada and Central America.

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 ● Development of management warranty and repair system for mobile phones requested by Telcel and Movistar.
● Collaboration on Samsung's Web and CRM strategy in North America.

Via Networsk México: IT consulting company

Project leader, 6/1999 a 1/2001.

Project management.
Gathering proyect requirements from clients.
Developer and Systems Design.
Website administration.
DBA.

Relevant accomplishments:
● Recovery of key accounts (Ford, Schering Plow, Samsung, Casa Cuervo, Edoardos).
● Development of interfaces to extract and feed SAP from the web.
● Development of systems for remote data transfer.

Tecmarketing, México D.F: TELMEX Call Center

Project leader, 5/1997 a 6/1999.
Software development.
Opening call centers..

Relevant accomplishments:
● Interface to register and redirect peggers in AS400 systems.
● Collaborated opening of 4 call centers from 800 to 1,350 simultaneous stations in Mexico City and Tijuana..

Languages and Technology

Objective-C, C# .Net, VB .Net, Java, JavaScript, HTML5, ASPX, VB, CSS3, UML, WCF.
Visual studio, SQL Server, Windows Server, DNS Server, Photoshop, Image Ready, MS Project, Crystal Reports, MS Office (Word, Access, Excel,
PowerPoint, Visio, Project), Flash, Visual SourceSafe, IIS Web Server Administration, UMBRACO.
Manejo de Herramientas SEO, Google Analytics y Microdata
ERP Openbravo, SAP

Training
● SAP Enable Now
● SAP Hybris
● SAP Business one
● SAP Hec Hanna
● MMKX Objective-C Development para IPhone registro ante la STPS KMMX0850
● MMKX Android Development registro ante la STPS KMMX0850
● New Horizons Microsoft Certified Trainer 1905 Building XML Based web Applications
● IBM Workshop
● Wall Data RUMBA
● Melita International CE 1007 Magellan Application Builder Training
● KERNEL Soluciones, S.A. de C.V. El Sistema Operativo UNIX
● ITESM Campus D.F.
o Formación de instructores en Administración de Servicios de Internet.
o Administración de Sistemas de información en Internet.
o Técnico en Servicios de Internet y Diseñador de Páginas WEB
● Invited as a jury for Marketing projects evaluation of degree at Justo Sierra University.

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