Doc No.

TLCEPL/LQP/10
LABORATORY QUALITY PROCEDURE Issue
01/02.09.2023
No./Dt.
PROCEDURE HANDLING OF TEST Rev. No./Dt. 00/02.09.2023
ITEMS Page 1 of 5

1. PURPOSE:
To establish a system for the transportation, receipt, handling, protection, storage, retention,
and disposal or return of test, including all provisions necessary to protect the integrity of the
test item, and to protect the interests of the laboratory and the customer

2. SCOPE:
Test items including intellectual property, if any, received from customers, as well as the
laboratory’s own calibration items meant for in-house / external calibration.
3. RESPONSIBILITIES:
Technical Manager is responsible for effective implementation of this procedure throughout
the organization.
4. DEFINITION:
NIL.
5. PROCEDURE:
We understand that the laboratory is fully responsible for safe handling of customers’ test
and calibration items when they are under its control.
This document details the procedure for transportation, receipt, handling, protection, storage,
retention, and return of the test items, including all provisions necessary to protect the
integrity of the test items and to protect the interests of the laboratory and the customer.
Precautions are taken to avoid deterioration, contamination, loss or damage to the item
during handling, transporting, storing/waiting, and preparation for testing.
Handling instructions provided with the item are followed.

Prepared and Reviewed by Approved By

GIRISH PS VIVEK HEGDEKATTE
 Doc No. TLCEPL/LQP/10
LABORATORY QUALITY PROCEDURE Issue
01/02.09.2023
No./Dt.
PROCEDURE HANDLING OF TEST Rev. No./Dt. 00/02.09.2023
ITEMS Page 2 of 5

When items need to be stored or conditioned under specified environmental conditions, these
conditions are maintained, monitored and recorded.
Handling of DUTs from the customer
Test items are received at the test storage area within the testing department directly after
checking in with Gate Security.

Particulars of the DUTs (Eg: size, weight, model, name, serial number, colour) received at
the test storage area within the laboratory are entered in the laboratory register maintained by
the technical manager. The DUT’s are arranged in the test storage area in the first in first out
manner. After entering the particulars in the laboratory register, a job card is prepared and
attached to the test. A unique identification number validated through software (google
sheets) is assigned to each test item for unambiguous identification. The association between
the DUT and the unambiguous identification number is noted in the laboratory register.
Additionally, the unique identification numbers are mentioned directly as laboratory tags on
all DUTs. The sample number is added to the test report. The job card and the laboratory
tag remains with the item till the test service is completed and the item is returned to the
customer.
This system of unique identification, numbering and tagging has been designed and operated
in such a way that DUTs cannot be confused physically or when referred to in records or
other documents.
Now the item is moved to a safe and secure storage area, waiting for the next process.

Prepared and Reviewed by Approved By

GIRISH PS VIVEK HEGDEKATTE
 Doc No. TLCEPL/LQP/10
LABORATORY QUALITY PROCEDURE Issue
01/02.09.2023
No./Dt.
PROCEDURE HANDLING OF TEST Rev. No./Dt. 00/02.09.2023
ITEMS Page 3 of 5

Checking the condition of items received

The concerned Lab in charge checks the test item for deviations from specified conditions.
Item condition is recorded in the job card.
When there is doubt about the suitability of an item for test or when an item does not
conform to the description provided, either the Technical Manager or the head of concerned
department consults the customer by directly/ email / phone for further instructions before
proceeding, and the results of this consultation are recorded.
When the customer requires the item to be tested acknowledging a deviation from specified
conditions, the laboratory would include a disclaimer in the report indicating which results
may be affected by the deviation.
Summary of the discussion is recorded in the Lab workbook and one of the following actions
is taken (as instructed by the customer):
1. To return the item to the customer,
2. To send the item for test when the customer requires the item to be tested acknowledging
a deviation from specified conditions.
In case of action 2, the item is sent for test activity.
In case of action 1 the following things are done:
- The Lab workbook is removed from the defective item before taking the above actions
1, a summary of actions is recorded in the job card, and the Lab workbook is preserved
for future reference. Items to be returned are sent back to the customer,
- If a test item is sent for servicing, the Lab workbook is removed from the item and
sent for servicing, and the same Lab workbook is attached to the item when it comes
back after servicing, and kept in the storage area awaiting testing.

Prepared and Reviewed by Approved By

GIRISH PS VIVEK HEGDEKATTE
 Doc No. TLCEPL/LQP/10
LABORATORY QUALITY PROCEDURE Issue
01/02.09.2023
No./Dt.
PROCEDURE HANDLING OF TEST Rev. No./Dt. 00/02.09.2023
ITEMS Page 4 of 5

Performing test service

The items to be tested within the laboratory are tested according to the relevant procedure
and the Lab workbook is updated.
Disposal of test items:
After testing, the test items are returned to the customer with test report and test samples are
not retained.

7. RECORDS:

The following record(s) are maintained.

S. Filing Retention
Records Name Record No. Location Responsibility
No Order Time
Material Inward
Date Technical
1 and outward TLCEPL/CC/05 3 Year Office
wise Manager
register
Laboratory Work Date Technical
2 TLCEPL/CC/06 3 Year Office
book Wise Manager
Laboratory Date Technical
3 TLCEPL/CC/07 Office
Result book wise 3 Year Manager

Prepared and Reviewed by Approved By

GIRISH PS VIVEK HEGDEKATTE
 Doc No. TLCEPL/LQP/10
LABORATORY QUALITY PROCEDURE Issue
01/02.09.2023
No./Dt.
PROCEDURE HANDLING OF TEST Rev. No./Dt. 00/02.09.2023
ITEMS Page 5 of 5

Digitally signed by
Vivek Vivek Hegdekatte
Hegdekatte Date: 2024.04.02
13:15:21 +05'30'
Prepared and Reviewed by Approved By
GIRISH PS VIVEK HEGDEKATTE