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AKM Resume Final (2)_240426_114057 (1)
AKM Resume Final (2)_240426_114057 (1)
AKM Resume Final (2)_240426_114057 (1)
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WORK EXPERIENCE
Cuemath l Business Growth Manager - ROW Business
Education Gurugram | Oct 2020 — Present
Cuemath is an after-school online Math program for grades Kindergarten to 12th.
SRM Institute of Science & Cuemath taps into their natural math and logic, amplifying achievement and
Technology skyrocketing confidence.
Chennai - May 2016 — Jun 2020
Growth Manager - ROW Business l Jan 2023 - Present
Degree - Bachelor of Technology Provided timely reminders to parents for class extension and addressed any concerns
(Electronics & Communication) related to online classes ensuring a smooth and uninterrupted learning experience.
Conducted feedback sessions with parents to gather insights on their child's class
Delhi Public School experience, ensuring continuous improvement and collaborating with the product team
Bhilai - Apr 2014 — Mar 2016 thereby refining and enhancing the product based on parental inputs.
Achieved exceptional Average Booking Value (ABV) consistently, averaging 60,000 per
Degree - Higher Secondary booking, ranking among the top performers
Implemented effective pricing strategies resulting in a consistent decrease in discount
Core Skills Built strong relationships with current clients to secure referrals, driving business
growth.
Implemented interactive learning strategies to ensure student engagement and prevent
Client Engagement overwhelm, fostering a positive educational environment.
Advised the teachers regarding their potential so that they can align with the interests
Ability to Adapt to New and capabilities of students.
Ideas/Environment
Relationship Manager l Oct 2020 - March 2021
Good Communication &
Managing Customer Relationships: Took proactive steps to handle customer concerns,
Analytical Skills objections, and queries, ensuring swift problem-solving and resolution.
Hardworking & Sincere Retention Enhancing student onboarding: Optimized the student onboarding process, enhancing
the overall customer experience and satisfaction
Strategies
Building strong relationships: Developed and sustained robust connections with
Strategic Planning and Execution customers, nurturing trust and loyalties towards the organization.