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The development of Innovation and entrepreneurial ecosystems in cities an institutional work approach
The development of Innovation and entrepreneurial ecosystems in cities an institutional work approach
The development of Innovation and entrepreneurial ecosystems in cities an institutional work approach
Cities
A R T I C L E I N F O A B S T R A C T
Keywords: The innovation literature is growing rapidly, and a primary concern revolves around the contexts that oster and
Innovation and entrepreneurial ecosystem enhance innovation and entrepreneurial outcomes. Research on innovation environments still requires urther
Institutional work development. This paper sheds light on ostering and developing innovation and entrepreneurial ecosystems in
Cities
cities rom the institutional work perspective, emphasizing the need to institutionalize collaboration. The paper
Innovation
Collaboration
employs the case study method with a process data approach. The study took place in two Latin American cities,
Porto Alegre and Florianópolis, within a cultural context characterized by a non-cooperative background. The
ndings are linked to the institutionalization o collaboration in the development o innovation and entrepre-
neurial ecosystems, unolding in three phases involving three groups o roles: leaders, supporters, and the
community. The practices are associated with the leader’s group in the rst phase (Preparing or Collaboration).
The second phase (Strengthening Collaboration) expands the practices and adjusts the ocus to the supporter’s
group. Additionally, the third phase (Disseminating Collaboration) continues to broaden the scope and gains
relevance or the community’s group. Thereore, the evolution o the phases is connected to the expansion o the
range o institutionalization practices and a ocus on the most active roles. These results carry signicant im-
plications or the theory and practice o innovation and entrepreneurial ecosystem emergence, oering insights
into the phases and roles critical or ostering innovation environments. Furthermore, they can provide practical
guidance or other cities or regions aiming to cultivate robust innovation and entrepreneurial ecosystems.
* Corresponding author.
E-mail address: leonardo_goncalves@yahoo.com.br (L. Gonçalves).
https://doi.org/10.1016/j.cities.2023.104747
Received 12 April 2022; Received in revised orm 7 December 2023; Accepted 8 December 2023
Available online 4 January 2024
0264-2751/© 2023 Elsevier Ltd. All rights reserved.
L. Gonçalves et al. Cities 146 (2024) 104747
collaboration as a crucial driver or innovative processes. The dynamics interdependencies and coevolution in the complex context o manage-
o innovation and entrepreneurial ecosystems are grounded in the par- ment (Ritala & Almpanopoulou, 2017). Stemming rom the concept o
ticipants’ interdependency, collectively creating value (Hannah & the “business ecosystem” developed by Moore (1993), there has been an
Eisenhardt, 2018). The alignment between ocal and peripheral actors increased volume o research drawing analogies between biology and
should acilitate the development o diverse and complementary prod- business systems. This evolution led to the emergence o the concept o
ucts or services that can provide coherent and practical solutions to “innovation ecosystems” (Adner, 2006) and, more recently, entrepre-
market needs (Thomas & Autio, 2014; Song, 2016). neurial ecosystems (Thomas et al., 2020). An innovation and entrepre-
Collaboration can be understood as a standardized and reproducible neurial ecosystem is a context organized to support and oster
behavior under the organizational perspective (Phillips, Lawrence, & innovation and entrepreneurship.
Hardy, 2000). The legitimacy o group actions and the expectation o The addition o the term “in cities” to the concept o the innovation
reproducibility and reciprocity o actions support trust, a key element and entrepreneurial ecosystem aligns with the level o analysis in this
or collaborative action (Deephouse & Suchman, 2008; Vangen & research, providing reerences to its boundaries. While the boundaries o
Huxham, 2003). Institutions, considered as ever-evolving yet enduring an innovation and entrepreneurial ecosystem can be more precisely
elements o social lie capable o designing meaningul and legitimate dened by its network (Adner, 2017), the intricate structure o cities
actions, cognitions, and emotions (Lawrence, Suddaby, & Leca, 2011; cannot be equated with other levels o analysis, such as rms, or
Reinecke & Lawrence, 2022), lead to patterns o behavior capable o example.
dening the organization’s competitiveness, technology development Given that cities hold signicant value as a ocal point or dening,
path, and aspects o organizational strategies, such as the propensity or directing, and achieving innovation, the level o analysis o cities can be
cooperation. perceived as an aggregated ecosystem o various ecosystems (Visnjic,
During the past ew decades, organizational institutionalism has 2016), akin to a ractal concept. Cities embody a complex conjunction
received new contributions, altering the perspective on the institution- that may entail a high degree o collaboration among disparate actors
alization process (Dover & Lawrence, 2010). Within this new perspec- (Rabelo & Bernus, 2015). Thereore, raming the concept o innovation
tive, institutional work stands out or a systemic and inclusive view o and entrepreneurial ecosystems in cities aims or greater clarity within
the chain o actions taken individually that lead to the creation, main- the studied level o analysis, potentially yielding more eective contri-
tenance, and disruption o institutions (Lawrence & Suddaby, 2006). butions to the literature and practice.
Institutional work ocuses on the daily practices and ordinary strategies Silicon Valley, London, and Barcelona are requently cited as ex-
through which individuals intentionally shape institutional patterns amples o successul innovation and entrepreneurial ecosystems, char-
under which they operate (Dover & Lawrence, 2010) in a continuous acterized by numerous interactions and interrelationships among
and evolving process that adjusts to time and space (Styhre, 2014). This various actors (e.g., Valkokari et al., 2017; Engel, 2015; Pique et al.,
perspective is particularly prominent in understanding the resilience o 2019). However, replicating these innovation and entrepreneurial eco-
cooperation as an institutionalized strategy o organizations within the systems requires more than emulation; it necessitates an understanding
innovation and entrepreneurial ecosystem (Jiménez et al., 2008; Hoej- and coordination o a unique pathway and specic elements to achieve
mose et al., 2014).Even though cities may develop the inrastructure or comparable success (Ooms, 2015).
fourishing innovation and entrepreneurship, collaboration unolds To gain a better understanding o an ecosystem, it is crucial to
slowly and gradually, ollowing a typical institutionalization process. explore its contextual and institutional environment (Almpanopoulou,
Furthermore, being open to collaboration in innovation and entrepre- Ritala, & Blomqvist, 2019; Ritala & Gustasson, 2018). Some studies
neurial ecosystems entails engaging various actors connected to the have scrutinized ecosystems through institutional lenses (e.g., Silta-
academy, government, and industry (Etzkowitz & Leydesdor, 2000). loppi, Koskela-Huotari, & Vargo, 2016; Vargo et al., 2015). The insti-
The guiding question or this research is: How do cities institutionalize tutional perspective, particularly based on the institutionalization
collaboration as a catalyst or innovation and entrepreneurial process (Zilber, 2002), appears to be a promising avenue or shedding
ecosystems? light on the process o innovation and entrepreneurial ecosystem
The research employs the case study method, adopting a descriptive development (Almpanopoulou et al., 2019; Thomas & Autio, 2014).
(Yin, 2001) and processual (Langley, 1999) approach. As the object o Within institutionalism research, a recent perspective presents the
analysis, two cities that have recently endeavored to transorm their creation, maintenance, and disruption o institutions through a volun-
structures and promote innovation were selected: Florianópolis and tarist perspective known as institutional work (Lawrence & Suddaby,
Porto Alegre in Brazil. Both cities, situated in an emerging economy, are 2006). This perspective is particularly prominent in understanding the
located in a specic region in the south o the country, characterized by process o institutionalizing collaboration within innovation and
a cultural context with a history o non-cooperation (Luvizotto, 2009). entrepreneurial ecosystems in cities, as it portrays a canvas o practices
The ndings disclose that the institutionalization process o collab- that might sustain institutions (Lawrence et al., 2011; Lawrence &
oration occurs in three phases: preparation, reinorcement, and Suddaby, 2006). By aligning institutional work with the need or
dissemination. While the rst two phases exhibit institutional work transormation in cities, collaboration can be deemed one o the
practices typical o institution creation and maintenance, the third phase necessary conditions or urban development, based on the support or
also incorporates practices o institutional disruption, primarily aimed entrepreneurship and innovation.
at dismantling structures that hinder the spread o collaborative
behavior. The actions o the actors—government, university, and 2.2. Institutional work
industry—likewise contribute to the categorization o three roles in the
process: leaders, supporters, and community. Institutional work (Lawrence & Suddaby, 2006) brings the perspec-
The paper will next delve into the theoretical background, ollowed tive o practices undertaken by individual or collective actors (e.g., or-
by a description o the adopted methods. Subsequently, it will present ganizations) that lead to the creation, maintenance, or disruption o
the results and engage in a discussion, culminating in the conclusions. institutions. The theoretical perspective sheds light on the daily prac-
tices and ordinary strategies through which individuals intentionally
2. Theoretical background shape institutional patterns under which they operate (Dover & Law-
rence, 2010), in a continuous and evolving process that adjusts to time
2.1. Innovation and entrepreneurial ecosystems in cities and space (Styhre, 2014). Institutional work brings novelty to institu-
tional theory as it centers the discussion on the agency endowed in the
The term “eco” is borrowed rom biology to elucidate the process o institutionalization.
2
L. Gonçalves et al. Cities 146 (2024) 104747
Institutions, under the institutional work approach, are “those (more Table 1
or less) enduring elements o social lie that aect the behavior and Categories and Types o Institutional Work adapted or collaboration.
belies o individuals and collective actors by providing templates or Types o institutional Denition
action, cognition, and emotion” (Lawrence et al., 2011, p. 53). In this work
paper, the ocus is on collaboration in innovation and entrepreneurial Creating institutions for collaboration
ecosystems in cities. Institutions shape a social context in which orga-
nizations are embedded, being pressured by it, and recursively, being Advocacy The mobilization o political and regulatory support or
agents o its constitution. A social context represents not only patterns o collaboration through direct and deliberate techniques
o social suasion.
established meaning but also sites within which renegotiations o Dening The construction o rule systems that coner
meaning take place (Aldrich & Fiol, 1994). collaborative status or identity and dene boundaries
Collaboration is an organizational behavior that constrains decisions o membership.
regarding interrelationships among suppliers (Olsen & Ellram, 1997), Vesting The creation o rule structures that coner ownership.
Constructing identities Dene the relationship between an actor and the eld
consumers (Etgar, 2008), government, academy (Etzkowitz & Ley-
in which that actor operates.
desdor, 2000), non-governmental organizations, unions, associations Changing normative Re-making the connections between sets o practices
(Connor, 2004), and every orm o organization that surrounds a ocal associations and the moral and cultural oundations o those
rm. In the end, cooperation embraces a set o elements aecting the practices.
belies and behavior o innovation and entrepreneurial ecosystems on a Constructing normative Constructing o interorganizational connections
networks through which practices become normatively
daily basis. For this reason, cooperation refects an institution under the sanctioned and which orm the relevant peer group
denition proposed by the institutional work tradition (Broccardo, with respect to compliance, monitoring and evaluation.
Culasso, & Mauro, 2019; Lawrence et al., 2011). Mimicry Associating new practices with existing sets o taken-
An important concept in the institutional work perspective is the or-granted practices, technologies and rules in order to
ease adoption o collaboration.
term “work.” Work involves a physical or mental eort applied with a
Theorizing The development and specication o abstract
determined objective (Lawrence et al., 2011). Thereore, institutions do categories and the elaboration o chains o cause and
not control human agency; instead, it is institutional work that estab- eect.
lishes and maintains daily routines or modies them according to its Educating The educating o actors in the skills and knowledge
objectives (Willmott, 2011). Institutional work, thereore, provides a necessary to support a new collaborative process.
purposeul perspective within institutional theory and allows the de- Maintaining institutions for collaboration
nition o the chaining o practices that lead to institutionalization.
Enabling work The creation o rules that acilitate, supplement and
Recent studies conducted in various cities have extensively explored
support collaboration, such as the creation o
the institutional perspective. For instance, Broccardo et al. (2019) authorizing agents or diverting resources.
investigated why and how dierent institutional works carried out by Policing Ensuring compliance through enorcement, auditing
multiple actors can explain how collaborative governance can be con- and monitoring.
structed in a smart city context. Furthermore, other researchers, such as Deterring Establishing coercive barriers to institutional change.
Publicly provide positive and negative examples that
Willems and Giezen (2022), examined the Amsterdam Rainproo
illustrate the normative oundations o collaboration.
initiative in the Netherlands, a pioneer in urban climate networks. They Valorizing and Providing or public consumption positive and negative
observed that “the shared concepts and models developed in city net- demonizing examples that illustrates the normative oundations o
works appear to primarily contribute to capacity building (generating collaboration.
interdisciplinary knowledge about a climate-proo city), agenda-setting Mythologizing Preserving the normative underpinnings o
collaboration by creating and sustaining myths
(emphasizing the urgency o climate adaptation), and the creation o regarding its history.
new normative identities (climate adaptation as the joint responsibility Embedding and Actively inusing the normative oundations o
o urban actors).” routinizing collaboration into the participants’ day to day routines
These studies highlight the importance o collaboration among and organizational practices.
institutional actors in establishing eective collaborative governance in Disrupting institutions for collaboration
smart cities, promoting adaptation to climate change, and pursuing
sustainable solutions. Despite these studies pointing out collaboration as Disconnecting sanctions Working through state apparatus to disconnect rewards
and sanctions rom some set o practices, technologies
a mechanism to create, disrupt, or modiy institutions, we propose an or rules.
analysis o the institutionalization o collaboration itsel in this article. Disassociating moral Disassociating the practice, rule or technology rom its
For this reason, it is important to analyze the key elements and practices oundations moral oundation as appropriate within a specic
o innovation and entrepreneurial ecosystems through the theoretical collaborative cultural context.
Undermining assumptions Decreasing the perceived risks o innovation and
lens o institutional work.
and belies dierentiation by undermining core assumptions and
In a literature review systematizing the studies on institutional work, belies.
Lawrence and Suddaby (2006) reached three categories o institutional
Adapted rom Lawrence and Suddaby (2006).
work: Creating, Maintaining, and Disrupting Institutions. In each o
these categories, dierent types o institutional work adapted or the
collaboration context are highlighted, which are presented in Table 1. A discussions in the literature. Some studies have tested the intentionality
recent study conducted by Zvolska, Palgan, and Mont (2019) applied an o such consequences (Alvarez, Young, & Woolley, 2015; Dolbec &
institutional work ramework proposed by Lawrence and Suddaby Fischer, 2015), and there is still no consensus on the agent’s intention-
(2006) to help understand, map, and classiy a variety o mechanisms ality in institutional work.
through which urban sharing organizations engage in institutional cre- Considering that institutional work tends to ocus on eorts rather
ation and disruption. They tested this ramework in the context o the than accomplishments (Lawrence et al., 2009), not considering the un-
sharing economy and suggested some new works or this context. Sud- expected or unwanted outcomes limits the analysis o the entire system
daby et al. (2023) highlights that rhetorical histories are essential (Pawlak & Mica, 2017). Thereore, this research centers the analysis on
mechanisms o institutional works. the accomplishment—i.e., the institutionalization o collaboration in the
The canvas o institutional work practices is set based on the eorts innovation and entrepreneurial ecosystems—and maps the practices o
and consequences o individual or collective actions. Nevertheless, un- institutional work, whether intentional or not, that led to this
intended consequences o institutional work have sparked recent institutionalization.
3
L. Gonçalves et al. Cities 146 (2024) 104747
Institutional work is crucial in transorming cities as it infuences the interview took an average o 60 min. The interviews were semi-
creation, adaptation, and modication o organizational structures, structured and conducted by the authors to identiy how the re-
norms, and practices that shape the urban environment. By examining spondents understood the process o ecosystem development. The in-
the intersection between institutional work and the city, we can better terviews were recorded, and key points were transcribed. The narrative
understand how existing institutions can be modied to address urban structure was adopted as a data collection strategy (Rantakari & Vaara,
challenges and opportunities. This involves analyzing how dierent 2017), aiming not only to identiy events and actions but also an insti-
institutional actors interact and collaborate to promote signicant tutionalized narrative about the processes and acts. From a rst group
changes in urban governance, inrastructure, sustainability, and the o dened interviewees, the snowball technique was applied, where
quality o lie in cities. each interviewee inormed at least one other inormant. This process
Furthermore, city transormation is not an isolated process but a continued until theoretical saturation was reached (Charmaz, 2006),
dynamic interaction between ongoing institutional work and socio- where new inormation relevant to the understanding o the process was
economic, political, and environmental conditions. For instance, no longer recognized. During data analysis, contact was also made with
collaboration among local governments, the private sector, civil society some inormants by email to validate or detail some inormation and to
organizations, and local communities is crucial to driving urban inno- validate the phases dened or this article.
vation and implementing eective policies and projects. This collabo- For secondary data, 79 documents were consulted or the case o
ration creates ertile ground or co-creating solutions, sharing Porto Alegre, and 387 documents were analyzed or the case o Flo-
knowledge and resources, and establishing strategic partnerships rianópolis. This extensive data allowed the authors to make tri-
essential or driving sustainable urban transormation. angulations or a more consistent analysis and build the history o
collaboration in the process o creating an innovation and entrepre-
3. Method neurial ecosystem in these cities.
The rst stage o data analysis was based on the categorization o the
The research was conducted using a case study method and a proc- main events, seeking the practices that allowed the institutionalization
essual approach (Langley, 1999). We opted or the processual approach o collaboration in the innovation and entrepreneurial ecosystem. Data
because it allows or a more detailed understanding o the phenomena analysis relied on the sequential events that occurred in both cities.
under study by examining the dierent stages, events, and interactions Institutional work was used as a theoretical lens due to its approach with
that occur over time. This analysis enables a deeper understanding o the practices used by actors in three categories: 1) institutional creation, 2)
causes, eects, and dynamics involved in the process. Additionally, our institutional maintenance, and 3) institutional disruption. Data were
choice o this approach provided a holistic view o the object o study, coded by the authors’ interpretation based on the events’ description
considering multiple aspects and variables over time. It helps identiy and associated with the categories o institutional work. Some tables
patterns, changes, connections, and interdependencies among dierent were used to present and synthesize the large amount o data, as well as
elements, contributing to a more comprehensive understanding o the veriy the theoretical ideas used or data analysis.
phenomenon.
Two cases rom Brazil, Innovation and Entrepreneurial Ecosystems in 4. Results
cities, were considered: Florianópolis (population in 2020: 508,826) and
Porto Alegre (population in 2021: 1,492,530). These two cases were The results depict the narrative o the institutionalization o collab-
chosen because: a) both cities have innovation and entrepreneurial oration in the two cities, highlighting their eorts to become innovation
ecosystems created and maintained in emergent economies and in a hubs, attract entrepreneurs, and oster startup creation. Additionally,
specic region (south o Brazil) with a cultural context o a non- the key institutional works related to the events that initiated these e-
cooperation background (Luvizotto, 2009); b) both cities have shown orts are outlined. The identied phases were validated by several in-
relevant progress towards building innovation and entrepreneurial ormants, enhancing the credibility o the ndings. The tables provide a
ecosystems, and data was accessible to the authors. concise overview o all the institutional works identied, with the
Florianópolis has positioned itsel as a driving orce or entrepre- number o repetitions indicated in brackets.
neurship and innovation, currently boasting the highest number o
startups per thousand inhabitants – 38.68 per thousand inhabitants, a 4.1. The institutionalization history of the collaboration in Porto Alegre’s
density much higher than the country’s major business center (São innovation and entrepreneurial ecosystem
Paulo), with only 3.90. Regarding Porto Alegre, it is already recognized
as an innovative city and has been rising in various innovation indexes 4.1.1. Phase 1
due to an oriented work developed over a short period o time, the last 5 Porto Alegre’s innovation and entrepreneurial ecosystem has its
years. Both cases are in the top six cities o the Entrepreneurial Cities roots in the year 1995 when the government and universities collabo-
Index (ICE - 2022) in Brazil. In this context, the cities present themselves rated, drawing inspiration rom benchmarks worldwide. Another sig-
as signicant case studies as they demonstrate successul achievements nicant milestone was the establishment o technology parks in the early
in the institutionalization o collaboration. 2000s, laying the groundwork or uture collaborative projects in
The research used both secondary and primary data. Primary data innovation. The pivotal point came in 2017, with strong support rom
collection or the case o Porto Alegre occurred between February 2018 the new city mayor towards ostering collaboration and innovation. In
and December 2019. Participant observation was conducted in 40 March 2017, the government inaugurated “Poa.Hub,” a public cow-
events/meetings, including workshops, engagement meetings, brain- orking space dedicated to innovation. Concurrently, a Superior Council
storming, strategic planning meetings, and project ollow-ups with o Innovation was ormed to contemplate how innovation could bring
policymakers, proessors, politicians, and CEOs o large companies. In about positive changes to the city. Throughout 2017, inormal meetings
these events, the researcher could observe the entire process taking were held, involving university pro-rectors, to deliberate on these
place. Additionally, 25 interviews were conducted with relevant sources matters.
in the context o institutionalization rom the university (9), industry Inspired by successul innovation projects in cities such as Barcelona,
(9), and government (7). The interviews had an average duration o 40 Medellín, and various cities in southern Brazil, the proposal emerged to
min each. engage a reputable international consultancy. The aim was to establish a
In the case o Florianópolis, data gathering took place rom February structured methodology and enhance credibility in the planned actions.
to April 2019. Twenty-two interviews were conducted with inormants Towards the end o 2017, events were organized in collaboration with
rom the university (6), industry (6), and government (5). Each the consultancy, involving city stakeholders like businessmen,
4
L. Gonçalves et al. Cities 146 (2024) 104747
Table 4
Summary o Institutional Work and Actors involved in phase 3 o Porto Alegre
Table 2 (number o repeated practices in the brackets).
Summary o Institutional Work and Actors involved in phase 1 o Porto Alegre
CATEGORY ACTORS INSTITUTIONAL WORK
(number o repeated practices in the brackets).
PHASE CREATING Universities/ Vesting (1), educating
CATEGORY ACTORS INSTITUTIONAL WORK
3–2018 INSTITUTIONS Industry (1), theorizing (1),
PHASE CREATING Govern/ Advocacy (2), dening to 2019 constructing normative
1–1995 INSTITUTIONS Universities (5), vesting (1), networks (1)
to 2018 constructing normative Citizens Constructing identities
networks (1), changing (4), educating (5),
normative associations theorizing (2), dening
(1), constructing (1), mimicry (1)
identities (1), educating MAINTAINING Universities/ Enabling work (5),
(1), mimicry (1) INSTITUTIONS Industry/Governs/ mythologizing (4),
Consultancy/ Constructing normative Representative valorizing and
Industry/ networks (1), educating entities demonizing (6), policing
Representative (1), vesting (1) (1)
entities/Govern DISRUPTING Universities/ Disassociating moral
MAINTAINING Consultancy/ Valorizing and INSTITUTIONS Industry/Governs/ oundations (1),
INSTITUTIONS Industry/ demonizing (1), enabling Representative undermining
Representative work (1) entities assumptions and belies
entities/Govern (1)
5
L. Gonçalves et al. Cities 146 (2024) 104747
o various courses across dierent disciplines, is acknowledged as an extending collaboration practices to more companies. Additionally, in
initial milestone or the ecosystem. From its inception, practices aimed 2010, the brand “Florianópolis, Capital o Innovation” was introduced,
at institutionalizing collaboration emerged, though not always with providing a unied perspective o the city as an ecosystem on a broader
collaboration as the ultimate objective, but to achieve various ends. In scale. This urther intensied the connection and cooperation among
the early stages, numerous initiatives were spearheaded by the Engi- dierent actors (Table 6).
neering School, ostering a close relationship with companies. During The SEBRAE partnership, the Verticals, and the Synapse program are
this initial phase, many university-driven actions were identied, associated with the “enabling work” practice. Sapiens Park is connected
anticipating the uture and technology industry, thereby creating a to “advocacy” and “constructing normative networks.” The brand is
collaborative dynamic among the university, government, and closely linked to the “constructing identities” practice.
companies.
The establishment o the Foundation or Teaching and Research in 4.2.3. Phase 3
Engineering, known as “FEESC,” exemplies this phase. It enabled the In 2012, new events and projects emerged to acilitate the exchange
introduction o the electrical engineering course in 1966 and served as o experiences and oster cooperation among companies, entrepreneurs,
the precursor to the creation, in 1984, o the CERTI Foundation. CERTI universities, and the government, such as Start-up SC and Start-up
played a pivotal role in the inception and development o the innovation Weekend. Alongside the meetups promoted by Verticals ACATE, a
and entrepreneurial ecosystem in the city. It initiated collaborative new dynamic o interaction suraced during this period, marked by more
projects with companies, receiving nancial support rom the ederal collaborative projects. This shit was exemplied by the launch o the
government. In subsequent years, CERTI became the ounding entity o ACATE Primavera Innovation Center, designed within a collaborative
the rst incubator, “CELTA,” which shared space with the initial asso- mindset, oering an environment conducive to increased interaction
ciation o technology companies, “ACATE,” within an Industrial Com- and establishing itsel as a reerence within the ecosystem. Subse-
puter Condominium (IIC). Originating rom CERTI, the project or the quently, dynamism and collaboration became even more prevalent.
rst Technological Park, “TecAla Park,” emerged in 1993, situated on a This era is also characterized by the approval and implementation o
site provided by the state government. The TecAla Park aimed to municipal innovation legislation, which promoted tax incentives and
expand the original concept o the IIC, providing space or the con- established working groups, along with a Municipal Council. This
struction o headquarters or additional companies (Table 5). council involved representatives rom dierent sectors, steering the
The practice o “constructing normative networks” is associated with actions o the municipal government in ostering the ecosystem. During
the CERTI Foundation and CELTA incubator. The creation o the ACATE this phase, the city received numerous innovation awards and became
association is linked to “advocacy” and subsequently to “constructing part o international networks dedicated to innovation. In 2019, as a
normative networks.” TecAla Park is connected to both “constructing signicant milestone, the Floripa Conecta project unolded, solidiying
normative networks” and “constructing identities.” the collaboration between the technology and innovation sector with
other segments o the city, such as tourism and culture. This demon-
4.2.2. Phase 2 strated the expansion o collaboration through the innovation and
From 1998, initiatives aimed at ostering the ecosystem began to entrepreneurial ecosystem into various economic sectors (Table 7).
expand with the introduction o the second incubator, a collaboration The events related to start-ups are associated with the “constructing
between ACATE and the Brazilian Support Service or Micro and Small identities” and “educating” practices. The new dynamic introduced in
Enterprises (SEBRAE), called MIDI Technological. Another park project, the city aligns with “enabling work.” Municipal innovation legislation is
Sapiens Park, emerged rom CERTI in 2001. This innovation park, linked to “advocacy.” The innovation awards and international net-
created by the state government, introduced a novel partnership model works are connected to “mythologizing,” “educating,” and “constructing
with companies and allocated spaces provided by the ederal university. identities.” Additionally, Floripa Conecta is associated with “construct-
Consequently, the rst technology companies and laboratories were ing identities.”
established. This period witnessed the consolidation o collaboration
among organizations, propelling the initial development o the 5. Discussion
ecosystem and ostering increased collaboration between companies
and other institutions. The results have amalgamated the perspectives o the innovation and
This era also saw the inception o the Synapse Program, initiated by entrepreneurial ecosystem with institutional work, specically through
CERTI in collaboration with the state government, aiming to stimulate the lens o the institutionalization o collaboration. This integration
the development o new projects or technology companies. In 2010, enhances our comprehension o the innovation and entrepreneurial
ACATE, in a move toward modernization, introduced “Verti- ecosystem development process within both contextual and institutional
cals”—groups that acilitated collaboration among companies in the environments (; Almpanopoulou et al., 2019; Ritala & Gustasson, 2018;
same sectors. This initiative led to an expansion o events and collabo- Thomas & Autio, 2014), utilizing an institutional ramework (Siltaloppi
rative actions, inusing greater dynamism into the ecosystem and
Table 6
Summary o Institutional Work and Actors involved in phase 2 o Florianópolis
Table 5 (number o repeated practices in the brackets).
Summary o Institutional Work and Actors involved in phase 1 o Florianópolis
CATEGORY ACTORS INSTITUTIONAL WORK
(number o repeated practices in the brackets).
PHASE CREATING Govern/ Advocacy (1), constructing
CATEGORY ACTORS INSTITUTIONAL WORK
2–1993 INSTITUTIONS University normative networks (2),
PHASE CREATING University Advocacy (1), dening (3), to 2010 constructing Identities (2)
1–1960 INSTITUTIONS constructing normative Govern/ Changing normative
to 1993 networks (4), changing Industry associations (1),
normative associations (1), constructing normative
constructing identities (1) associations (5)
Industry Constructing normative Representative Constructing identities (1),
networks (1) entities educating (1)
MAINTAINING University/ Enabling work (1) MAINTAINING Govern/ Enabling work (6),
INSTITUTIONS Govern/ INSTITUTIONS University mythologizing (1)
Industry Industry Mythologizing (1)
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L. Gonçalves et al. Cities 146 (2024) 104747
7
L. Gonçalves et al. Cities 146 (2024) 104747
Table 8 category, and only in the city o Porto Alegre. One possibility is that the
Phases o Innovation and entrepreneurial ecosystem in Porto Alegre (number o interviews were narrative, and interviewees tend not to recall negative
repeated practices in the brackets). events, which may be a methodological limitation. Another possibility is
CATEGORY ROLES that these practices are not publicly communicated, and the actions
PHASE 1 Preparing for CREATING Leaders (13)
promoted pertain more to the armation o what is being created than
Collaboration - 1995 to 2018 INSTITUTIONS (16) Supporters (3) the denial o what previously existed. In the case o Porto Alegre, the
MAINTAINING Leaders (2) practices aimed to deinstitutionalize the mentality o non-cooperation, a
INSTITUTIONS (2) part o its history (Luvizotto, 2009).
PHASE 2 Strengthening CREATING Leaders (2)
Collaboration - 2018 to 2018 INSTITUTIONS (10) Supporters (5)
Community 6. Conclusions
(3)
MAINTAINING Leaders (4) The paper introduces a novel perspective on understanding the
INSTITUTIONS (5) Supporters (1)
development o innovation and entrepreneurial ecosystems by
PHASE 3 Disseminating CREATING Supporters (4)
Collaboration - 2018 to 2019 INSTITUTIONS (17) Community
employing an institutional work ramework. The ndings reveal a sys-
(13) tematic approach to the institutionalization o collaboration, impacting
MAINTAINING Leaders (11) the evolution o innovation and entrepreneurial ecosystems in cities.
INSTITUTIONS (16) Supporters (5) The practices traverse phases, encompassing preparation, strength-
DISRUPTING Leaders (2)
ening, and dissemination o collaboration, involving diverse roles rom
INSTITUTIONS (2)
leaders to the entire community. This underscores the signicance o
institutions in shaping entrepreneurial ecosystems within cities, as
highlighted by Audretsch, Belitski, and Cherkas (2021).
Table 9
Several patterns in the institutionalization o collaboration process
Phases o Innovation and entrepreneurial ecosystem in Florianópolis (number o
emerge: 1. The aspiration to be acknowledged as an innovation reer-
repeated practices in the brackets).
ence, with events shaping identities and mythologizing the process. This
CATEGORY ROLES understanding creates a positive cycle, attracting more resources and
PHASE 1 Preparing for CREATING Leaders (10) talents with similar intentions; 2. The promotion o collaboration among
Collaboration - 1960 to 1993 INSTITUTIONS (16) Supporters (1) various actors through the construction o normative networks; 3. The
MAINTAINING Leaders (1)
emphasis on educating all actors about mindset change as a crucial
INSTITUTIONS (1)
PHASE 2 Strengthening CREATING Leaders (5) element; 4. The pivotal role o enabling work as essential support or
Collaboration - 1993 to 2010 INSTITUTIONS (13) Supporters (6) ecosystem development, engaging actors.
Community While the research iners that innovation and entrepreneurial eco-
(2) systems in cities exhibit more practices o institutional disruption, it
MAINTAINING Leaders (7)
INSTITUTIONS (8) Supporters (1)
acknowledges the challenge o validating this due to the lack o mention
PHASE 3 Disseminating CREATING Supporters (1) in narratives. The identied action patterns align with mechanisms
Collaboration - 2011 to 2019 INSTITUTIONS (17) Community acilitating evolutionary collaboration, consistent with the ideas pre-
(20) sented by Szerb, Lauente, Horváth, and Páger (2019).
MAINTAINING Leaders (18)
The paper underscores the untapped potential o institutional work
INSTITUTIONS (16) Supporters
(16) literature connected with innovation, specically in educating actors
Community within innovation and entrepreneurial ecosystems. Recent innovation
(1) literature conrms the ndings, validating the city’s intent to be
recognized as an innovator, the signicance o collaboration, and the
role o enabling work.
institutionalization practices. While knowledge circulates reely in an
In terms o theoretical contributions, the research signicantly ad-
innovation and entrepreneurial ecosystem, its development ollows a
vances Institutional Work theory by emphasizing collaboration’s
logical and determined fow.
importance as an institution that can be created. It aligns with key
Upon analyzing Tables 8 and 9, in all phases, it becomes apparent
principles, showcasing active eorts to create, adapt, and modiy insti-
that the circle with more relevance in institutional work practices is the
tutional arrangements. Collaboration becomes a crucial cognitive pillar,
leaders. This characteristic might indicate that the process o institu-
incentivizing entrepreneurial behavior and contributing to the devel-
tionalizing collaboration is still in the setup phase, signiying its estab-
opment o institutional support structures.
lishment. Hence, the cases are in the initial stages o maturity, just
Practical implications emanating rom the research are substantial:
emerging as innovation and entrepreneurial ecosystems, as armed by
1. Better prediction o the sequence o stages in an innovation and
some interviewees. Considering that an innovation and entrepreneurial
entrepreneurial ecosystem, elucidating its entire developmental process;
ecosystem in a city is eectively established in the dissemination o
2. Guidance or practitioners, including city managers, policymakers,
collaboration phase, it can be inerred that the analyzed cases are not yet
and ecosystem leaders, to anticipate and oster collaborative eorts
ully mature but in the process o strengthening.
among diverse stakeholders; 3. Insights or managing collaboration,
Additionally, the narrative o the cases and the prominence o certain
creating supportive inrastructure, and ormulating public policies and
labels o institutional work, such as “constructing identities,” “valorizing
governance structures conducive to entrepreneurial and innovative
and demonizing,” “mythologizing,” “constructing normative networks,”
activities.
“educating,” and “enabling work,” suggest several conclusions: 1) The
Limitations include the lack o cultural diversity in the cases,
intention to be recognized as a reerence in innovation, with events
ocusing on similar contexts but oering a glimpse into a common re-
related to the construction o their identities, valuing and mythologizing
ality in global south cities. The absence o more mature cases restricts a
the process, enhancing their images; 2) Constructing networks as a
comprehensive analysis o the process’s evolution over time. A limita-
undamental premise or collaboration; 3) Education as a critical
tion in the chosen unit o analysis is acknowledged, ocusing solely on
element or changing mindsets; and 4) Enabling work as necessary
actors while overlooking other shaping elements in institutionalization.
support or ecosystem development.
Future research avenues could delve into institutionalization o collab-
Lastly, ew events were identied in the “Disrupting Institutions”
oration in dierent contexts, make analogies with theoretical models
8
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