IBM Process Automation Manager

Open Edition
IBM Decision Manager
Open Edition

Level 1 Client Deck

Alex Feinberg,
Principal Software Architect
feinberg@us.ibm.com

Derek Roy,
Advisory Technical Content Professional
Derek.Raymond.Roy@ibm.com

Phil Simpson,
Product Manager Business Automation
Phil.Simpson@ibm.com
COVID-19
has made
automation
a boardroom
imperative
- Forrester press release1
of CEOs emphasize
the need to aggressively
pursue operational
agility and flexibility.
- 2021 IBM IBV CEO Study1
As a result, The great digital shift 34%
leaders are
digitally 2020

transforming years of digitization

business
models to
accelerate
10 in under one year1

growth 16%
2019

% of business channels
replaced by digital
With an increased focus on:
• Operational excellence
• Product leadership
• Customer intimacy
The benefits of business automation

Manage
Save Scale Empower Build a
resources
time faster staff legacy
better

Engage
Be more Save Be more
with new
in control money agile
technology
Building business applications that can easily be changed,
extended and repurposed

Gain end-to-end
process visibility
plus the ability to
quickly change
business rules
and process flows

Automate business decisions Automate processes Monitor and optimize

• Extract rule logic
• Model decisions
• Incorporate predictive models
• Model processes • Monitor
• Straight through processing • Track KPIs
• Human intensive • Build dashboards
task management
• Optimize applications
• Ad hoc case management
• Build UIs
Build custom business
automation applications
faster with better
ways of working

Next-generation Agile processes Collaboration

architecture

Exploit new ways Ensure Maintain clear

of developing, application communications
delivering, and development and separation
integrating keeps up with the of duties between
systems and rate of change IT developers
applications and business
using cloud- groups
native
microservice
architectures
IBM offers cross-industry automation expertise

Global capabilities Broad experience Deep expertise

>14,000 >5,000 >15
Automation practitioners Automation clients Industry & domain heatmaps

3,000 3,800 8,682

Research staff in 19 locations Bots, runtime scripts and U.S. Patents in 2021, the 29th
across six continents automata deployed consecutive year of patent
leadership1

1Nasdaq: Who led the Patent Race in 2021: https://www.nasdaq.com/articles/who-led-the-patent-race-in-2021

Open Editions Gartner IDC Forrester
IBM ranking: Leader IBM ranking: #1 IBM ranking: Leader
join market- Intelligent Business Worldwide Artificial Intelligence Digital Process Automation
Process Management Suites Services Software
leading IBM Gartner Magic Quadrant for iBPMS 2019 Market Analysis Perspective: The Forrester Wave: Digital Process

—
Worldwide Analytics and Intelligent Automation Software, Q4 2021
automation Automation Services, 2021
IBM ranking: Leader
Omdia
solutions IBM ranking: Leader
Cloud-based Content Services
Decision Services
The Forrester Wave: Digital
IBM ranking: Leader Decisioning Platforms, Q4 2020
IDC MarketScape Worldwide SaaS and
Content Services Cloud-Enabled Content Applications,
Omdia Universe: Selecting a Content 2019 IBM ranking: Strong
Services Platform, 2021
performer
— IBM ranking: Major Player
Content Services
The Forrester Wave:
Infosource Robotic Process Automation Content Platforms, Q2 2021
IDC MarketScape Worldwide
IBM ranking: Leader Robotic Process Automation Software
Vendor Assessment, 2020 - 2021
—
Capture
Infosource Capture Market Everest Group
Matrix, 2020-2021
IBM ranking: Leader
— Business Process Solutions
PEAK Matrix™ Assessment 2020
Nelson Hall
IBM ranking: Major
IBM ranking: Leader Contender
Process Discovery & Mining Robotic Process. Automation
Vendor Evaluation & Assessment Tool PEAK Matrix™ Assessment 2021
IBM Process Automation Manager Open Edition
IBM Decision Manager Open Edition
Application development
platforms for developers
to create highly
customized, modern,
cloud-native applications
that automate
business operations IBM Process Automation IBM Decision Manager
Manager Open Edition Open Edition
Process Automation and
Decision Automation
Decision Automation
Automate business decisions

A platform for modeling and automating business

decisions with Decision Model & Notation (DMN)
and business rules
• Formerly available as Red Hat Decision Manager
• Cloud-native development and execution of decision
automation apps
IBM Decision Manager • Collaborative modeling tools
Open Edition • Native support for Decision Model and Notation (DMN) 1.4
• Excel decision tables and Drools Rule Language (DRL)
Decision Automation • Friendly Enough Expression Language (FEEL)
• Machine Learning (ML) models supported via Predictive
Model Markup Language (PMML)
• Complex Event Processing (CEP)
• Includes limited-use license of IBM Robotic Process
Automation (RPA)
Automate business processes and decisions

A platform for modeling and automating business

processes, including case and decision support
• Formerly available as Red Hat Process Automation Manager
• Cloud-native development and execution of process
automation apps
• Collaborative modeling tools
IBM Process Automation • Native support for Business Process Model and Notation
Manager Open Edition (BPMN) 2.0
• Ad hoc case management
Process Automation and • Full decision management support included
Decision Automation (IBM Decision Manager Open Edition)
• Includes limited-use license of IBM Robotic Process
Automation (RPA)
Process Automation Manager and Decision Manager – Benefits

Business modeling Cloud-native development Powerful rules engine

Modern user experience Completely Open source

Process Automation Manager and Decision Manager – Features

IBM Process Automation Manager Open Edition

• Process engine • Task management
 Business Process Model • Process management
and Notation (BPMN) • Case management
• Form modeler • Business activity monitoring
• Dashboards

IBM Decision Manager Open Edition

• Decision engine • Project authoring
 Design Model and Notation (DMN) • Complex event processing
 Drools Rule Language (DRL) • Designed for OpenShift with
 Friendly Enough Expression
operators and images to deploy
Language (FEEL)
 Excel-based decision tables
KIE open-source community

IBM Process Automation

Manager Open Edition
Process Automation and
Decision Automation
Community projects

Direct contribution back

to community projects

IBM Decision Manager

Open Edition

Decision Automation
• Supports DMN
• Runs in any JVM
• Available in maven
central repository
• RTE pattern search
optimized for
objected-oriented
systems

• Declarative language making rules easily

verifiable by business analysts
• Centralized knowledge base that can
be used as documentation
• Eclipse integration for editing
and managing rules
• BPMN 2.0
Specification

• Graphical process
editor

• Human task injection

• Process reporting
and historical
logging

• Support for various frameworks

• Domain specific nodes to support
business users
• Support selective execution of processes
to run processes differently as needed
• Integration with Drools to support processes,
rules, and events
• Cloud-native
• Domain specific
APIs
• Supports DMN,
XLS, and DRL
• Microservice
architecture based

• Automatic scaling and containerization

of business applications
• Compatible with several
open-source technologies
• Allows developers to use their existing
workflows and tools
• Integrates with jBPM, and Drools
KIE – Putting it all together
Process Automation Manager Open Edition

Process automation
and case management

Decision Manager Open Edition

Decision and Decision logic

rules management and integration
Why choose IBM for open source?

Technical support IBM Knowledgebase Security resources

Partner ecosystem Supported life cycles Roadmaps

Why choose IBM for open source? Function and fixes

Functionality Open-Source Community IBM Open Edition

Projects Products
Features All features All features

Feature releases (i.e., Final usually every three weeks GA usually six weeks after
minor versions) community final release
Maintenance releases
(i.e., rollup bug fixes)
Bug fixes Main branch only Backported to supported
maintenance branches
One-off patch for urgent Rolled up in the next
customer critical issues maintenance release
Security (CVE) watch for Eventually released from Released as backported
maintenance branches the main branch only bug fixes
Documentation Community documentation only Plus, integration documentation
for other supported products
Why choose IBM for open source? Testing

Testing Open-Source Community IBM Open Edition

Projects Products
Unit testing Baseline testing on On certification matrix
a single environment
Integration testing Baseline testing on On certification matrix
a single environment
Stress testing

Performance testing and

sizing
QA certification Cross matrix of OSs, JDKs, app
containers and databases
Why choose IBM for open source? Help
Help
Roadmap results
Public questions
Private 24x7 support
IBM consultancy, training,
point of contact assistance
Open-Source Community IBM Open Edition
Projects Products
Available through forums, issue Prioritized above
trackers, and pull requests community requests
Available through StackOverflow Or call 24x7
and the KIE Zulip chat support instead
Web or phone, guaranteed
response time SLA
Talk to an IBM
account manager
Summary
Business automation and digital
transformation are an imperative.
Business automation can save
time and money, increase agility,
enhance control, and improve
resource utilization.
IBM Process Automation Manager
and IBM Decision Manager
• Provide the right tools for the job;
process and decision models,
decision tables, and dashboards
• Deliver open-source projects
with enterprise-grade delivery,
stability, resiliency, security,
and support
Next steps
Schedule a demo or follow-on meeting
• Learn more about Process Automation Manager
and Decision Manager
• Deep dive into capabilities
• See the products in action
• Share with others in the organization
Ask a sales rep about a free trial
Schedule a free Innovation Workshop
• Learn how to improve business
using intelligent automation
• Discover high-impact
automation opportunities
• Proven methodology based on Design
Thinking and industry best practices
• 1-4 hour workshop, designed to meet
client needs, availability, and location
• Post-workshop summary and
personalized report with specific
recommendations
IBM Business Automation Community groups

Community Automating Your

Business

• Meet and interact with peers Join now Decision Management

• Stay informed on new product developments Business Process

Management,
• Ask for advice and guidance on a project Workflow, and Case
• Recommend product enhancements
• Participate in contests and hackathons
• Pick up useful tips and tricks
• Learn about upcoming automation events
• Build a personal brand as a subject matter expert