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Preface vii
This textbook has been designed with the engineering student and working engi-
neer specifically in mind. We recognize that many other students engage in profes-
sional writing activities, and our intention is not to diminish their needs; however,
the needs of the engineer to write and communicate within his or her discipline
and from that discipline to a broader audience present a unique communication
challenge. It is a challenge that has occupied our teaching energies for more than
15 years.
The text is intended to accompany assignments designed by instructors for
their specific courses. In our experience, we find that engineering students much
prefer realistic assignments. Engineering schools across North America have
responded to this need in different, creative ways. One of the most natural ways
to incorporate communication is in design courses. While these have often been
fourth-year capstone courses (and we have certainly been involved in many of
those), design is being taught more and more often across the curriculum, often
with actual clients from the community. Problem analyses and explorations into
potential research areas also provide opportunities for communication instr uc-
tion. It is vital that instr uctors find unique and meaningful assignments for their
particular students. In this way, instructors become vital participants both in the
making of meaning for their students and in the making of this text. Our hope and
objective is that this text will become a trusted resource found on the desks of stu-
dents and engineering practitioners alike. Bringing the principles presented here
into the working practice of writers is a goal we aspire to, and we invite you to join
us. \'ve welcome your participation, feedback, and suggestions. We hope you will
find this book as valuable in your teaching as we have found it valuable to write.
Publisher's Preface
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applied to everyday communication.
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PROJECT STATUS REPORT
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joiner, punctuation, and fallacies.
Appendix A
Core Sentence Components: Clauses
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The second edition of Engineering Communication contains several new features designed to h ighlight
current trends in the field of engineering communication and offer practical support for students.
r Try This
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Online Material
Engineering Cornmunication: Fron1 Principles to Practice is supported by an exceptional array of
ancillary materials all available on the companion website: www.oupcanada.com/ lrish2e
• An Instructor's Manual includes in-class exercises, writing exercises, and new guidelines on
how to develop and adopt an engineering communication program.
• PowerPointslides support classroom learning by summarizing key points from each chapter.
• An Im age Bank features all the figures and tables from the text for use in classroom presen-
tations and lectures.
• Case Studies present examples of successful and unsuccessful engineering communication
for students and instr uctors to analyze and discuss.
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Introduction
ngineers write. They write to one another. They write to gover nment
E agencies, to clients who may or may not be engineers, to the general
public. They write instr uctions, code, explanations, proposals, scholarly
Since engineering
communication must
be so clear and well
documents. Engineers write meticulous project repor ts that may never structured, it can be
actually be read-unless, of course, a problem emerges, at which point a model for all writers
all documents are examined thoroughly to assess liability. and speakers.
Engineers also speak. They talk to one another informally, throw ideas
around, help, instruct. They talk to one another in more structured ways as
team members for various projects. They speak to clients, give presentations
for proposals, and design reviews. They speak at conferences and may be
called upon to comment on events in the news or cases in the courts.
Engineers draw. From quick sketches on the back of a napkin or
envelope to graphs and carefully scaled exploded assembly drawings,
engineers visually illustrate their concepts so that others can understand
and correctly implement their designs.
In shor t, engineers communicate. They impart information in print,
oral, and graphic form. But cornrnunication is more than just a unidirec-
tional signal. It is a system (see Figure I.I ). A message does not simply
•
A
Sender
• ...........
A
Result or
~ Effect
Receiver
=-='·-----····
._ _ · · - ·lffi--··
.. _
';.rr,.z
_.,.
~)· -- •.:..
... ..
Engineering writing differs from science writing,
however, in that while scientists focus on presenting Figure 1.2 An early issue of the IEEE's
their finclings, engineers focus on implementing their Tronsoctlons on Communications (© 1974 IEEE).
discoveries, innovations, and solutions. Such imple-
mentations are often carried out by others who must be able to understand
not only what the engineers have discovered-whether devices, systems,
materials, or mechanisms-but also how to take those discoveries to the
next stage of development. So, the implementation of engineering designs
and solutions necessarily incorporates other sectors, such as business,
manufacturing, government, the military, and the public. Therefore, pre-
cision, or Jack of ambiguity, is vital in both developing understanding and
limiting liability.
As a direct result, the engineering student must not only master the
general skills of communication-fluency in grammatical conventions;
ability to organize sentences, paragraphs, and documents; and ability to
speak clearly-but also recognize the unique characteristics of the com-
munication in her or his discipline. The engineering student must foster
a professional voice. Though this process occurs partly in the workplace
and par tly at school, employers often expect students to come equipped
with significant ability before they enter the workforce.
Being lawyers, not engineers, they were hard put to reconcile his d ispassion-
ate tone with the apocalyptic thrust of his prophecy. They also brid led at his
carefully qualified answers to seemingly simple questions. When they asked
how big a storm it would take to blow the building down, LeMessurier con-
fined himself to statistical probabilities-a storm that might occur once in 16
years.
When they pressed him for specific wind velocities ... he insisted that
such figures were not significant in themselves, since every structure was
uniquely sensitive to certain winds; an 85-mile-per-hour wind that blew for 16
minutes from the northwest might pose less of a threat to a particular building
than an 80-mile-per-hour wind that blew for 14 minutes from the southwest.
the final analysis, each of us must find our own understanding of how
Discovering and having to improve and professionalize our communication skills. Good writing
to address weaknesses
requires ongoing decisions. Good decisions derive from understanding
in your writing may,
temporarily, cause your and practising relevant strategies.
confidence to sink and Lear ning to write well is similar to learning to play a musical instr u-
your communication ment. Playing an instrument involves a complex set of tasks, not only
to suffer. That is part of skill with the fundamentals of the instr ument, whether that's wind con-
the learning process.
Errors are a part of trol or fingering technique or some combination of them, but also skill
g rowth. with music, such as reading time signatures or understanding chord pro-
gressions; and judgment as to what sounds good.
When you were three, perhaps you sat at a piano and "played a song'.'
You thought you were making music-it seemed easy enough. But you were
incompetent. Then, if you were lucky, you were given some lessons, and
soon you could play such musical masterpieces as "Twinkle, Twinkle, Little
Star" or "Row, Row, Row Your Boat:' At that point, you thought you were
good. You probably took every chance to offer a short recital to anyone who
would listen. But somewhere along the learning process, you hit a snag:
your ability to imagine the way the music should sound outstripped your
ability to play. At that point, suddenly, either you realized that learning the
instrument required significantly more commitment-practice, dedica-
tion, perhaps learning some theory-or you stopped. You became aware of
your incompetence. That is an impor tant moment in any learning process.
If you persisted, you probably reached a stage where you could
play music of greater complexity. You lear ned to handle the dynamics
of the piece, to make it sound the way you wanted. As you lear ned, you
incorporated both practical instruction on matters such as hand position
or wind control and theoretical infor mation on such matters as dynam-
ics, tone, and str ucture. \.Yith work, perhaps you became competent,
even good. At that point you could take up your instrument and play
without significant awareness of the complexity of the tasks you were
performing-reading music, making decisions about dynamics, running
'
...
..
~
. .-
• •
-- ~
Pre-drafting
Determines requirements /
of communication tasks
Drafting
Roughs in basic /
components
Revision
Refines organization /
of components
Editing
Refines flow of /
components
Proofreading
Puts on the
finishing touches
or if, we have completed the task. Second, without some defin ition of the
task at hand, sometimes the best we can manage is to simply correct a few
obvious errors, leaving unremedied the deeper, more difficult problems
that might affect the clarity and effectiveness of our document.
On the other hand, when we define specific tasks for the writing
process, we know when we have finished one and can go on to another.
This puts some boundaries on what often seems to be an amorphous pro-
cess and allows us to have a feeling of accomplishment rather than the
vague insecurity of maybe having-or maybe not having-improved the
document or talk. Moreover, we save ourselves needless work. It is ineffi-
cient, for example, to correct er rors before having revised-we could end
up cutting a section we have already spent time perfecting.
This text is organized in four main par ts. The first three parts develop
18 principles and the four th par t looks at application of the principles
to written, visual, and oral communication. In this way, we aim to help
engineering communicators develop a principled approach to communi-
cation and show models of how to put those principles into practice. The
18 principles in this book fit into the five-step process as follows.
It may not be efficient
to begin an assignment
by sitting down at the Pre-drafting and Drafting
computer and simply
trying to start to write. The first two stages are pre-drafting and drafting, and the first six prin-
ciples are particularly relevant for them. You can begin thinking about
Introduction 9
the first three principles developed in Chapter 1 even before you put a
word on screen. That is the pre-drafting process: the thinking, planning,
outlining part of communication. Highly relevant principles are
Revising
Every moment you
spend revising adds Revising may be the most overlooked and least understood aspect of the
value to your document writing process. It may also be the most vital and interesting.
and enhances your
understanding.
Etymologically, revising comes from the combination of two ideas:
I. re= again
2. visio = see
Introduction 11
Chapter 4 covers not just the nature and variability of the para-
graph but the means of creating cohesion within the paragraph. At this
stage of the writing process, the writer deals directly with ideas, deter-
mining whether they are the right ideas or the wrong ideas, whether
they are best organized in one way or another. This part of the process
involves shaping information into the logical, coherent units we know
as paragraphs and sections. Doing so demands that we understand
our material with clarity. By using the principles of Chapter 4, we will
both guide our thinking and help our reader reach a clearer, deeper
understanding.
12 Introduction
Ed iting
Editing Is the stage in
which you work on the Editing is more subtle than revision. Yet, when perceptive writers work
now of your document to express ideas as clearly as possible, they become aware of instances in
or talk.
which the ideas themselves are not clear. Hence, editing may lead back
to revision.
Editing is largely concerned with style. When applied to writing,
style refers to readability. Readability is about more than just grammar
rules and sentence structure. In fact, a document can be entirely correct
in terms of grammar, sentence structure, and language usage but still be
entirely impenetrable or confusing, or both. Writers use the term flow to
describe good style. A document or talk that "flows" is one the reader or
listener is able to understand naturally and immediately, without having
to reread passages or ask clarifying questions.
The principles in Chapter 5 look at the placement of information in
a sentence, the flow of information from sentence to sentence, and how
this flow is structured for greatest impact.
For a young girl like myself, away from all near friends,
and, above all, one who had only lately conformed, there
would be no hope. Even a suspicion of relapse would lead at
once to a convent with all its possible horrors. No, there
was no escape. I had left my Lord, and he had left me. I
had denied him, and he would deny me. I must go on as I
had begun, and that to the bitter end.
CHAPTER XIX.
ANOTHER CHANGE.
WE remained in the neighborhood of Paris all that
winter, sometimes at Fontainebleau, sometimes in the city
itself, for, as I have said, my uncle had some office or
command which kept him about the court.