ĐỀ 1 : Rêcently, the company đã chứng kiến mức độ căng thẳng của nhân viên dẫn

đến hiệu quả làm việc thấp. Nhân viên ngái ngủ làm việc muộn nhưng dự án vẫn chậm
tiến độ…( ceo, quli nhân sự, qli tài chính, giám độc tiếp thị)
CEO: Hello, let's start the meeting today. We all found that the company has witnessed
high levels of stress among staff, leading to poor performance. Many employees go to
the offices late with sleepy faces. They have to work overtime and stay up late to meet
deadlines, but many projects are still behind schedule. Therefore, in today's meeting
we need to come up with a solution to solve this situation. I want to hear from you,
suggestions from you.
Do you have any suggestions, Marketing Director?
Marketing Director: um, this is a very sad thing. In my opinion, our company is
expanding too fast but the staff size is quite small, there is quite a lot of work to be
done. This results in employees often being overwhelmed with work, employees will
not have time to rest and their families.
CEO: Do you have any suggestions?
Marketing Director: I propose to recruit more employees, especially salesmen and
customer service officers. They will help the company's employees reduce their work,
focus on sales and take care of customers will increase the efficiency of the work.
Finance Manager: I agree with that idea. In my view, more than that we need to fire
some staff who don't work hard. They're really not serious about the job, the
productivity is not reaching and we still have to pay a fee to pay for them.
CEO: yes, I agree. What about you, human resources manager?
Human Resources Manager: Finance Manager and Marketing Director's idea is great.
We need to recruit more employees so they can reduce their workload. This will help
them balance their work, life and health. They will have time to rest, minimize late
commute and drowsiness when arriving at the office. And if this is supported by the
CEO, we will plan to recruit as soon as possible.
CEO: Yes. I'm supportive. You can make an early employee recruitment plan for the
company.
Human Resources Manager: Ok. We'll do it soon. I have another idea of increasing
salary to motivate hard-working employees. How do you see this idea?
Finance Manager: I don't agree with a raise for company employees.
Marketing Director: Why don't you agree?
Finance Manager: Because this will cost the company a lot of money. Moreover, we
have to pay more for new employees who are about to recruit.
Human Resources Manager: I don't think so. Because we will reward to encourage
hard-working people who will lose a sum of money but that is worth their effort. After
that, they will feel cared for and devoted to the company. There by improving the
efficiency and quality of work.
Finance Manager: Yes, I understand, I agree.
CEO: That's great. Does anyone have any more suggestions?
Marketing Director, Human Resources Manager: NO.
CEO: Ok. So the conclusion of today's meeting has the following:
First, we will recruit new employees to reduce the workload for employees. At the
same time, it will raise wages for those who work hard.
Second, fire people who don't work hard to avoid wasting the company's manpower
and expenses.
The meeting will end here.
Marketing Director, Finance Manager, Human Resources Manager: OK, BYE.
ĐỀ 2

MD : Recently, Our company has witnessed poor financial performance. The whole
marketing department is highly stressed. So today I call this meeting so that we can
discuss and come up with solution. Everyone is welcome to comment.
S: I see employees work very hard, but because of the Covid-19, customers cut down
on their spending, hard to find customers. We need to promote advertising on social
networking sites like Facebook to attract customers.
MD: What about the rest of you?
A: I disgree with salesman’s opinion because advertising costs are too high while the
company’s profits decrease 3%. We also spend a lot on advertising activities but the
results are less postitive.
MD: How about Vice-Director?
VD: I agree with the salesman that staff are really stressed: many employees going to
the office with sleepy faces, work overtime and stay up late.
MD: Do you have any solution?
A: We should cut down the budget for corporate entertainment to reduce financial
stress.
VD: I think so, too. We vary the leisure activities and choose the cheaper one the
company budget. And hire more staff.
MD: Do you have another idea, Salesman?
S: With the current financial situation of the company, I agree that we shuold cut
advertising costs and hire more employees to relieve pressure.
MD: OK, We close the plan to reduce the advertising budget and hire more staff.
VD: Yes
A: Ok
MD: If there is no problem we will end the meeting here. Thank you to everyone who
participated.
S: bye.
ĐỀ 3
Customer service Director: Hello, welcome to today's meeting. Next month, your
company is going to welcome a group of businessmen from a Japanese company. They
come to Vietnam to discuss a contract. So, in today's meeting, we're going to discuss
choosing a suitable entertainment vanue. Do you have any suggestions, Customer
Service Officers 1?
Customer Service Officers 1: In my opinion, we should choose Silverland Sakyo hotel
and spa in district 1.
Customer Service Officers 2: Is the Japanese-themeds hotel?
Customer Service Officers 1: Yes.
Customer Service Officers 3: What good-points does that hotel have?
Customer Service Officers 1: There's sauna and massage service- which is what
Japanese people like. Moreover, Silverland Sakyo hotel is near the company and the
airport, near centers such as shopping malls, theaters, bars ... This is pretty convenient.
But the price here is quite high, however this price is worthy of their location and
service location.
Customer Service Officers 2: I don't think that's a good idea. Because the Japanese-
themeds hotel with the Japanese is too boring. I think they will be interested and want
to explore the culture and traditions of Vietnam.
Customer service Director: Quite interesting, do you suggest any entertainment vanue?
Customer Service Officers 2: I recommend Bamboo hotel in Hoian. This is historic
city-a good place to explore VietNam. Japanese buildings-conection to the
businessmen. The food is rich and can travel to Da Nang easily. More importantly, the
price is quite reasonable. However, this place is quite far from Ho Chi Minh City.
Customer Service Officers 1: I don't agree with your vanue entertainment because it's
so far away, we're going to take quite a bit of time to move and cost.
Customer Service Director: Customer Service Officers 3, what about you?
Customer Service Officers 3: I agree with you, however I find that the idea of Bamboo
Hotel is not feasible because it's too conservative. Intercontinental Phu Quoc Long
beach resort is a better idea than Bamboo Hotel. It has a beautiful beach, there is a
casino-mordern entertainment activity and amazing food with cheap price. It will be
closer than hoi an, but the price here will be quite high.
Customer Service Officers 2: Although entertainment vanue I propose further with
other entertainment vanue. However, with today's conditions we can travel by plane.
This will not take too much travel time and the cost of traveling does not cost too
much because many airlines are offering incentive programs. Moreover, the cost of
services there is also quite cheap so we do not need to worry too much.
Customer service director: I find this idea quite reasonable. Choosing Vietnamese-
themeds will be more interesting than Japanese-themeds hotels. More than that, I see.
Intercontinental Phu Quoc Long beach resort will be suitable when they come to
Vietnam for resort or tourism purposes. But next month, they come to Vietnam to
discuss to attract, so introducing and helping them experience, helping them to better
understand the people, culture and cuisine of Vietnam is the right thing to do.
Customer Service Officers 2: Yes, that will help the image of people, culture of
Vietnam will spread to the people of your country and the world.
Customer Service Officers 1,3. I agree.
Customer service Director:OK. So, through the meeting we decided to choose Bamboo
hotel in Hoi An as entertainment vanue. Customer Service Officers 2, you help me
contact us to book flights and hotel services at hoi security when we arrive.
Customer Service Officers 2: yes.
Customer service director: oke, So the meeting ends here. Bye
Customer Service Officers 1,2,3: Bye.
Đề 4:
A: Good morning everyone, how are you?
B,C,D: I’m ok, thanks
A: As previously announced, the company will soon have a group of businessmen
from Scottish come to discuss the contract, so for the discussion to go smoothly, I
would like to choose a suitable location. I'm holding this meeting today to get
everyone's opinion on the place you've come up with. Please give your opinion one by
one.
B: I took the time to do quite a bit of research on this place. I found the JW Marriott
Hanoi hotel.
A: Please be more specific. I don't know about that hotel yet.
B: Okay, this is really good value for money. It is a 5-star hotel with many great
facilities for your entertainment such as massages, restaurants serving the best food,...
And above all, this place is quite close to the airport and right in the center. city, very
easy to navigate and quick to shop or go sightseeing. Although the price is a bit high, I
think for a 5-star hotel with such good and convenient service, it is worth it.
A: What do you think about this place?
D: I don't agree with B at all, I think Hanoi is too boring, every meeting is in Hanoi, I
think we should change to another place for something new. Not only that, the JW
Marriott is too expensive compared to the company's budget.
A: How about C, what do you think about this place?
C: I agree with D, it's quite expensive given the cost of the company. Try listening to
me instead. In the middle of the hot summer, why don't we choose the "Sunshine"
hotel in Da Lat, contrary to the blazing sun in Hanoi, Da Lat has quite nice weather -
comfortable for people from Europe. There is also a golf course suitable for leisure
businessmen and can be discussed after signing the contract for the most comfortable
atmosphere. Above all, the price is reasonable, not too expensive and suitable for the
company's expenses.
A: Seems like a good fit. What about D?
D: Not very suitable, I see Scots people who don't like the cool air at all, they tend to
like the sun more, as evidenced by the fact that they usually like to sunbathe in the
summer, so yes Maybe my opinion is more appropriate.
A: Okay, let's make a suggestion.
D: With such a preference for sunshine, you can go to the "Long Beach" hotel in Da
Nang. With its location near the beach, the seafood here is surprisingly delicious and
fresh. Not only that, it's closer to Hanoi than Da Lat, so you can go to the airport faster,
there are also lively bars in the morning. The night is quite captivating. And the most
important thing here is that the prices are extremely reasonable.
B: It sounds like 2 ideas C and D are reasonable but think about it, the location 2 you
chose is quite far and inconvenient, every time you have to go to another city, it will
cost a lot of money, not only that , those places are not near the airport, it takes time to
travel from there to the hotel.
A: I quite agree with B, if possible, the location should not be too far from the airport
because most people come here by air. I don't want them to have problems with the
distance from the airport to the hotel, so being close to the airport is probably a big
plus.
C: I think it's also important to have comfortable facilities so that clients can enjoy
themselves as well as participate in working sessions. Because they have free time that
weekend.
A: Yes, I don't want them to be disappointed and complain that they don't have time to
buy gifts for friends and family. So based on what has been discussed, I think B's
proposal is the best, in terms of funding, I think it is worthy of the service they offer.
C: Yes, after analysis I also see fit. I agree
D: Me too, that's a good idea.
A: Then let's decide, JW Marriott hotel will be the chosen venue in this meeting.
Thank you for your input. I wish you a good day.
B, C, D: Thank you.
Đề 5 $
CEO: Hello everyone, welcome to the meeting. Today we're going to talk about the
issue that last month, your company launched a new product, but the sales haven't been
good. Customers complain about it a lot. So we need to discuss and come up with a
solution to this problem. Financial Director, can you state the sales report?
Financial Director:
Production cost: $13/ 1 pair of shoes
Selling prices: $20 prices/ 1 pair of shoes
Expect: 1 month with about 5000 orders
Reality: 1 month with about 2100 orders, 52 products returned for low quality and
number of customers is going down.
CEO: What a sad thing. Do you have a solution?
Financial Director: In my opinion, we should cut down the price or give some discount
to attract more buyers. How do you see this idea?
Marketing director: I don't agree with the discount. In my opinion, the company should
increase production costs. The profitability for a product will decrease but people will
also prefer it. Many consumers complain about quality, so we need to change, upgrade
the quality of products more. In addition, more advertising is needed on social
networks so that people know more about the product..
Excutive Sale: Yes, the product discount opinion is quite interesting because our
customer target is young people. And it's essential that we increase advertising on
social networking sites to attract customers. In addition, in my opinion, we should
produce more neon colors, because it is the hot trend color of young people.
Marketing director: I agree. But in my opinion, we should not lower the price of
products anymore because our production costs are already quite high. Instead, we'll
invest that cost in changing product quality, producing more colors, increasing
promotion, and maybe even promoting to better buyers. Otherwise our profits will be
extremely low and even lose money.
CEO: Yes. I think the marketing director makes sense. Does anyone have any more
suggestions?
Financial Director, Sale Excutive: NO
CEO: OK, so we're going to decide to solve this problem as follows:
First, we will keep the price of the product the same.
Second, we need to change, improve the quality of products. At the same time, it will
increase advertising on social networking sites more to attract customers.
Finally: We will produce more color for the product is neon color.
The meeting ends here. Bye
Financial Director, Sale Excutive, Marketing director: BYE
ĐỀ 6
A: OK guys, Today we will have a discussion about our company considering
choosing countries A ,B and C to plan to build a factory overseas, the factory has
approximately 2,000 workers. and some cycle components will be imported. workers
will be recruited locally and they will be trained if necessary. I would like your
opinion on the country selection. First I want the opinion of the marketing director
B. In my opinion, I want to choose country A to build a factory. City A has a diverse
terrain, making it excellent for trading a wide range of goods. Moreover,city A has two
very modern seaports and several well-managed international airports, This is
convenient for us to import and export goods. It is important that the tax on the annual
profit and the import of components are low.
A. ok thanks marketing director, what do the rest of you think? Finance Manage. How
do you feel about this?
D. Well, speaking for my self, I think we shouldn't choose country A.
C. Yes, I agreed with Finance Manage. Because we have to prepare a lot of paperwork
for the new business. This causes a lot of problems for us
D. Right. Not only that, the economic growth rate here is low and the unemployment
rate is high. I think we should choose country C. because low cargo handling rate and
tax free for the first 3 years. Moreover the government will contribute 30% of the cost
of the company. This is very important because we are a new business.
C.I don't think country C should be chosen because there are not many skilled workers
here and the wage rate is growing fast.
B. we can train the workers here to have job skills. Because fast wage increases are
unavoidable, nation C is an excellent location for us to establish a manufacturing.
A. Ok everyone, country B, what do you think?
C. country B is also a good choice where economic growth is the fastest, growing by
8.9% last year. many skilled workers we will not lose time to train and the salary here
is low
B. No, There is no mountain terrain here, so we can't sell mountain bike products. The
political situation is not stable.
D. yes, I AGREED WITH marketing director. Because the traffic here needs to be
improved and here there is no government investment plan resulting in the land will be
very difficult for a new business.
C. oh yes.
A. ok guys, I would like to summarize that we will choose coutry C to build the
factory. Do you have any other comments?
B/C/D: No
A: So shall we end meeting here, see you soon is the next meeting
B/C/D: Yeah, goodbye.
Đề 7:
CEO: Ok everyone, let’s begin, shall we? Our main purpose is to decide to build a factory in a
different city and my company is considering among city A,B,C. The new factory will have
approximately 1000 workers and some components will be delivered from HaNoi. Workers
will be recruited locally and they will be trained if necessary.
What is your choice, Marketing Director?
M.D: Well, In my opinion, I think I choice city A because there is good rail and road network,
and have plenty of available workers but they need training. Above all, there are low wage
rates.
CEO: Why don’t you choose city B and C?
M.D: I don’t choose city B Because I can see that there are rising wage rates and have a lot of
paperworker for new business is required and about city C, There is poor transportation
network.
CEO: OK, thank you. Finance Manager, What is your opinion?
F.M: I think I will choose city B because there are good rail and road network, plenty of
skilled workers. Although we will pay high wages, in return we will also have high quality
and do not have to spend money on traning workers. Finally, We will be supported to open a
new factory from the authority.
CEO: What is your reason for not choosing city A and C?
F.M: I don’t choose city A because It’s too far from HaNoi and the delivery expense may
increase. We will spend too much money on training workers. About city C, There is poor
transportation network.
CEO: Thanks. How do you feel about this, Human Resources Manager.
HMR: Well, I’m not sure about M.D and F.M’s opinion. I think I choose C because there are
low wage rates, an investment plan for the transport system in the future and low cost of
delivery. About the reason I don’t choose city A, I totally agree with F.M and city B, I think
M.D is right.
CEO: Thank for everyone’s wonderful comments. OK, let’s summarise. I think I choose city
B the same F.M choose because there have all the conditions to be an ideal place but I have
my own opinion about the workers. We will recruit 500 skilled workers and 500 untrained
workers for training afterwards. There will help balance the financial problems of our
company. What do you think of my opinion?
Cả 3: I totally agree with CEO/ Excellent idea/ Great
CEO: Thank you to every one who attended the meeting. The meeting ends here. Have a nice
day!

ĐỀ 8
A. ok guys, we will start the meeting right now, as you know, 8 months ago our
company launched a wide range of men's and women's jackets and boots. it's for
mountaineers, hikers and snowboarders. After the product launch of these jackets, they
fell below its sales target. I convene you today to discuss the reasons for the jacket's
poor sales and also a co-change in marketing strategy. Product Manager, Why do you
think our products sell poorly?
B. In my opinion, the cause of the poor sales, first of all, the jacket's features are not
outstanding compared to other coats on the market today,Second, the product should
have many models to attract clients, particularly young people aged 16 to 30 because
they are prospective buyers.
C.I agree with the product manager
D. I completely agree with the product manager
C.. I also feel that the pricing strategy should be changed to make the jacket more
competitive than other brands.
D. I'm not sure it's a good idea . While it is possible that the present pricing is correct,
lowering the price may cause our consumers to question the quality of the goods,
perhaps limiting the number of customers that purchase.
A. Ok guys, do you have any suggestions for solutions?
C. I think we should apply different prices for men's and women's coats. At the same
time, it is recommended to discount 10% of the current price of each other shirt to
attract more customers.
D. In my opinion, jackets should not be discounted. Instead we will change the tagline
of the ad, it will be made clearer by us by showing the specifications of the material
used in the jacket. Also, to have an idea of some more fashion items that can go with
the jacket
B. I agree that can be combined with many other items, we can use more bright colors
for the jacket. We should change the material to make the jacket cooler to wear. Also,
it should improve the zip and the hood.
D/C. That's good idea
A. ok guys, I would like to summarize that The first step will be to alter the jacket
material to a cooler material, then to launch certain items that can be coupled with the
jacket, and finally to modify the tagline and put the jacket material specs on the
commercial. Is that correct?
B/C/D. Yes, that's correct
A. So shall we end meeting here, see you soon is the next meeting. Have a good day.
B/C/D. Goodbye