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ebook download (Original PDF) International Business: Competing in the Global Marketplace 12th Edition all chapter
ebook download (Original PDF) International Business: Competing in the Global Marketplace 12th Edition all chapter
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International Business Competing in the Global
Marketplace 11th Edition by Charles W. L. Hill (eBook
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and the University of Arkansas at Little Rock. Dr. Hult holds visiting professorships in
the International Business group of his native Uppsala University, Sweden (since 2013)
and the International Business division of Leeds University, UK (since 2010). Michigan
State, Uppsala, and Leeds are all ranked in the top 10 in the world in international
business research.
Several studies have ranked Professor Hult as one of the most cited scholars in the
world in business and management. He served as editor of Journal of the Academy of
Marketing Science, a Financial Times Top-50 business journal, and has published more
than 70 articles in premier business journals, including Journal of International Business
Studies, Academy of Management Journal, Strategic Management Journal, Journal of
Management, Journal of Marketing, Journal of the Academy of Marketing Science, Journal
of Retailing, Journal of Operations Management, Decision Sciences, and IEEE. He has also
published several textbooks including International Business (McGraw-Hill) and Global
Business Today (McGraw-Hill). Dr. Hult’s other books include Second Shift: The Inside
Story of the Keep GM Movement, Global Supply Chain Management, Total Global Strategy,
and Extending the Supply Chain. He is a regular contributor of op-ed and articles in the
popular press (e.g., Time, Fortune, World Economic Forum, The Conversation).
Professor Hult is a well-known keynote speaker on international business, interna-
tional marketing, global supply chain management, global strategy, and marketing strat-
egy. He teaches in doctoral, master’s, and undergraduate programs at Michigan State
University. He also teaches frequently in executive development programs and has
developed a large clientele of the world’s top multinational corporations (e.g., ABB,
Albertsons, Avon, BG, Bechtel, Bosch, BP, Defense Logistics Agency, Domino’s, FedEx,
Ford, FreshDirect, General Motors, GroceryGateway, HSBC, IBM, Michigan Economic
Development Corporation, Masco, NASA, Raytheon, Shell, Siemens, State Farm, Steelcase,
Tech Data, and Xerox).
Tomas Hult is an elected Fellow of the Academy of International Business (AIB),
one of only about 90 scholars worldwide receiving this honor, and serves as the executive
director and foundation president of AIB. He also serves on the U.S. District Export
Council and holds board member positions on the International Trade Center of
Mid-Michigan and the Sheth Foundation.
Tomas enjoys tennis, golf, and traveling as his favorite recreational activities.
vii
brief CONTENTS
part one Introduction and Overview
Chapter 1 Globalization 2
viii
part seven Integrative Cases
Global Medical Tourism 609
Venezuela under Hugo Chávez and Beyond 611
Political and Economic Reform in Myanmar 612
Will China Continue to Be a Growth Marketplace? 613
Lead in Toys and Drinking Water 614
Creating the World’s Biggest Free Trade Zone 616
Sugar Subsidies Drive Candy Makers Abroad 617
Volkswagen in Russia 618
The NAFTA Tomato Wars 619
Subaru’s Sales Boom Thanks to the Weaker Yen 620
The IMF and Ukraine’s Economic Crisis 621
The Global Financial Crisis and Its Aftermath: Declining
Cross-Border Capital Flows 622
Ford’s Global Platform Strategy 624
Philips’ Global Restructuring 625
General Motors and Chinese Joint Ventures 626
Exporting Desserts by a Hispanic Entrepreneur 627
Apple: The Best Supply Chains in the World? 628
Domino’s Global Marketing 630
Siemens and Global Competitiveness 632
Microsoft and Its Foreign Cash Holdings 633
Glossary 635
Organization Index 645
Name Index 650
Subject Index 652
ix
THE PROVEN CHOICE FOR
INTERNATIONAL BUSINESS
RELEVANT. PRACTICAL. INTEGRATED. and they will be expected to understand the implications
of international business for their organization’s strategy,
It is now more than a quarter of a century since work be- structure, and functions in the context of the global mar-
gan on the first edition of International Business: Compet- ketplace. We are proud and delighted to have put together
ing in the Global Marketplace. By the third edition the this international business learning experience for the
book was the most widely used international business text leaders of tomorrow.
in the world. Since then its market share has only in- Over the years, and through now 12 editions,
creased. The success of the book can be attributed to a Dr. Charles Hill has worked hard to adhere to these goals.
number of unique features. Specifically, for the twelfth Since Global Business Today 9e (2015), and International
edition we have developed a learning program that Business 11e (2017), Charles’s co-author, Dr. Tomas Hult,
∙ Is comprehensive, state of the art, and timely. follows the same approach. As a team, we have been
guided not only by our own reading, teaching, and re-
∙ Is theoretically sound and practically relevant. search but also by the invaluable feedback we received
∙ Focuses on applications of international business from professors and students around the world, from re-
concepts. viewers, and from the editorial staff at McGraw-Hill Edu-
∙ Tightly integrates the chapter topics throughout. cation. Our thanks go out to all of them.
∙ Is fully integrated with results-driven technology.
∙ Takes full and integrative advantage of RELEVANT AND COMPREHENSIVE
globalEDGE.msu.edu—the Google-ranked #1 web To be relevant and comprehensive, an international busi-
resource for “international business resources.” ness package must
International Business, now in its twelfth edition, co-authored ∙ Explain how and why the world’s cultures, coun-
by Charles W. L. Hill and G. Tomas M. Hult, is a compre- tries, and regions differ.
hensive and case-oriented version of our text that lends
itself to the core course in international business for those
∙ Cover economics and politics of international
trade and investment.
courses that want a deeper focus on the global monetary
system, structure of international business, international ∙ Tackle international issues related to ethics, corpo-
accounting, and international finance. We cover more rate social responsibility, and sustainability.
and integrated cases in International Business 12e and we ∙ Explain the functions and form of the global mon-
provide a deeper treatment of the global capital market, etary system.
the organization of an international business, interna- ∙ Examine the strategies and structures of interna-
tional accounting, and international finance—topics that tional businesses.
are allocated chapters in International Business 12e but
are not attended to in the shorter treatment of IB in
∙ Assess the special roles of an international busi-
ness’s various functions.
Global Business Today 10e.
Like our shorter text, Global Business Today 10e (2017), This text has always endeavored to be relevant, practical,
International Business 12e, focuses on being current, rele- and integrated. Too many other products have paid insuf-
vant, application rich, accessible, and student focused. ficient attention to some portion of the topics mentioned,
Our goal has always been to cover macro and micro is- being skewed toward a particular portion of international
sues equally and in a relevant, practical, accessible, and business.
student focused approach. We believe that anything short Relevance and comprehensiveness also require cover-
of such a breadth and depth of coverage is a serious defi- age of the major theories. It has always been a goal to
ciency. Many of the students in these international busi- incorporate the insights gleaned from recent academic
ness courses will soon be working in global businesses, scholarship into the book. Consistent with this goal,
x
insights from the following research, as a sample of What’s New in the Twelfth Edition
t heoretical streams used in the book, have been
The world continued to become more global. Several
incorporated:
Asian economies, most notably China and India, contin-
∙ New trade theory and strategic trade policy. ued to grow their economies at a rapid rate. New multina-
∙ The work of Nobel Prize–winning economist tionals continued to emerge from developing nations
Amartya Sen on economic development. in addition to the world’s established industrial powers.
Increasingly, the globalization of the world economy
∙ Samuel Huntington’s influential thesis on the
affected a wide range of firms of all sizes, from the very
“clash of civilizations.”
large to the very small.
∙ Growth theory of economic development champi- And unfortunately, global terrorism and the attendant
oned by Paul Romer and Gene Grossman. geopolitical risks keep emerging in various places glob-
∙ Empirical work by Jeffrey Sachs and others on ally, many new and inconceivable just a decade ago.
the relationship between international trade and These represent a threat to global economic integration
economic growth. and activity. Plus, with the avenue of the United Kingdom
∙ Michael Porter’s theory of the competitive advan- opting to vote to leave the European Union, the election
tage of nations. of President Donald Trump in the United States, and
several elections around the world, the globe—in many
∙ Robert Reich’s work on national competitive
ways—has paid more attention to nationalistic issues over
advantage.
trade. These topics and much more are integrated into
∙ The work of Nobel Prize–winner Douglass North this text for maximum learning opportunities.
and others on national institutional structures and The success of the first eleven editions of International
the protection of property rights. Business was based in part on the incorporation of leading-
∙ The market imperfections approach to foreign edge research into the text, the use of the up-to-date ex-
direct investment that has grown out of Ronald amples and statistics to illustrate global trends and
Coase and Oliver Williamson’s work on transac- enterprise strategy, and the discussion of current events
tion cost economics. within the context of the appropriate theory. Building
∙ Bartlett and Ghoshal’s research on the transna- on these strengths, our goals for the twelfth edition have
tional corporation. focused on the following:
∙ The writings of C. K. Prahalad and Gary Hamel 1. Incorporate new insights from scholarly research.
on core competencies, global competition, and 2. Make sure the content covers all appropriate
global strategic alliances. issues.
∙ Insights for international business strategy that can 3. Make sure the text is up-to-date with events, statis-
be derived from the resource-based view of the tics, and examples.
firm and complementary theories.
4. Add new and insightful opening and closing
∙ Paul Samuelson’s critique of free trade theory. cases.
∙ Conceptual and empirical work on global supply 5. Incorporate value-added globalEDGE features in
chain management—logistics, purchasing (sourcing), every chapter.
operations, and marketing channels.
6. Connect every chapter to a focus on managerial
In addition to including leading-edge theory, in light of implications.
the fast-changing nature of the international business 7. Provide 20 new integrated cases that can be used
environment we have made every effort to ensure that as additional cases for specific chapters but, more
this product was as up-to-date as possible when it went importantly, as learning vehicles across multiple
to press. A significant amount has happened in the chapters.
world since we began revisions of this book. By 2018,
more than $4 trillion per day was flowing across na- As part of the overall revision process, changes have been
tional borders and, as we will see in Chapter 1, trade made to every chapter in the book. All statistics have
across borders has almost exponentially increased in been updated to incorporate the most recently available
the last 15 years. The size of such flows fueled concern data. As before, we are the only text in International Busi-
about the ability of short-term speculative shifts in ness that ensures that all material is up-to-date on virtu-
global capital markets to destabilize the world ally a daily basis. The copyright for the book is 2019 but
economy. you are likely using the text in 2018, 2019, or 2020—we
xi
keep it updated to each semester you use the text in your Chapter 4: Differences in Culture
course! We are able to do this by integrating globalEDGE ∙ New opening case: The Swatch Group and Cultural
features in every chapter. Specifically, the Google Uniqueness
number-one-ranked globaledge.msu.edu site (for “interna-
tional business resources”) is used in each chapter to add ∙ New management focus: China and Its Guanxi
value to the chapter material and provide up-to-date data ∙ Deeper treatment of culture, values, and norms
and information. This keeps chapter material constantly ∙ Worked with the foundation that most religions are
and dynamically updated for teachers who want to infuse now pro-business
globalEDGE material into the chapter topics, and it ∙ Updated the Hofstede culture framework with new
keeps students abreast of current developments in inter- research
national business.
In addition to updating all statistics, figures, and maps ∙ New closing case: The Emirates Group and
to incorporate the most recently published data, a Employee Diversity
chapter-by-chapter selection of changes for the eleventh
edition include the following:
Chapter 5: Ethics, Corporate Social
Chapter 1: Globalization Responsibility, and Sustainability
∙ New opening case: Globalization of BMW,
∙ New opening case: Woolworths Group’s Corporate
Responsibility Strategy 2020
Rolls-Royce, and the MINI
∙ New materials on international trade, trade agree-
∙ New management focus: “Emissionsgate” at
Volkswagen
ments, world production, and world population
∙ Explanations of differences in cross-border trade
∙ Deeper focus on corporate social responsibility
and sustainability at the country, company, and
and in-country production; the value of trade
customer levels
agreements; and population implications related to
resource constraints ∙ New closing case: UNCTAD Sustainable Develop-
ment Goals
∙ New closing case: Uber: Going Global from Day
One
xiv
National Differences in Political, Economic, and Legal Systems Chapter 2 57
Practical and
call for payment and monetary damages. Criminal liability laws result in fines or imprison-
ment. Both civil and criminal liability laws are probably more extensive in the United
States than in any other country, although many other Western nations also have compre-
hensive liability laws. Liability laws are typically the least extensive in less developed na-
tions. A boom in product liability suits and awards in the United States resulted in a
dramatic increase in the cost of liability insurance. Many business executives argue that
Rich Applications
the high costs of liability insurance make American businesses less competitive in the
global marketplace.
In addition to the competitiveness issue, country differences in product safety and lia- TEST PREP
bility laws raise an important ethical issue for firms doing business abroad. When product Use SmartBook to help retain
safety laws are tougher in a firm’s home country than in a foreign country or when liability what you have learned.
laws are more lax, should a firm doing business in that foreign country follow the more Access your instructor’s
relaxed local standards or should it adhere to the standards of its home country? While the Connect course to check out
ethical thing to do is undoubtedly to adhere to home-country standards, firms have been SmartBook or go to
known to take advantage of lax safety and liability laws to do business in a manner that learnsmartadvantage.com
would not be allowed at home. for help.
covered in the text is rele- totalitarian countries where citizens are denied basic human rights, corruption is
rampant, and bribes are necessary to gain permission to do business? Is it right to oper-
ate in such a setting? A full discussion of the ethical implications of country differences in
of international business. This is explicit in the later chapters of the book, associated with doing business in a country are a function of that country’s political, eco-
nomic, and legal systems. The overall attractiveness of a country as a market or investment
site depends on balancing the likely long-term benefits of doing business in that country
which focus on the practice of international business, but it is not always ob-
against the likely costs and risks. Because this chapter is the first of two dealing with issues
of political economy, we will delay a detailed discussion of how political economy impacts
the benefits, costs, and risks of doing business in different nation-states until the end of the
next chapter, when we have a full grasp of all the relevant variables that are important for
vious in the first half of the book, which considers many macroeconomic and assessing benefits, costs, and risks.
For now, other things being equal, a nation with democratic political institutions, a market-
based economic system, and strong legal system that protects property rights and limits
corruption is clearly more attractive as a place in which to do business than a nation that
political issues, from international trade theory and foreign direct investment lacks democratic institutions, where economic activity is heavily regulated by the state, and
where corruption is rampant and the rule of law is not respected. On this basis, for example,
flows to the IMF and the influence of inflation rates on foreign exchange quo-
tations. Accordingly, at the end of each chapter in Parts Two, Three, and hiL29442_ch02_038-061.indd 57 12/29/17 11:48 AM
business.
altered zoning map as just one example. Alarmed, execu-
tives at Walmart started their own investigation. Faced with
growing evidence of corruption in Mexico, top Walmart
and India. Among other things, it was looking into the alle-
gations by the Times that top executives at Walmart, includ-
ing former CEO Lee Scott Jr., had deliberately squashed
executives decided to engage in damage control, rather earlier investigations. While the investigations are still on-
than coming clean. Walmart’s top lawyer shipped the case going, in late 2016 people familiar with the matter stated
files back to Mexico and handed over responsibility for the that the federal investigation had not uncovered evidence
investigation to the general council of Walmart de Mexico. of widespread bribery. Nevertheless, the company was ap-
This was an interesting choice as the very same general parently negotiating a settlement with the U.S. government
council was alleged to have authorized bribes. The gen- that was estimated to be at least $600 million.
eral council quickly exonerated fellow Mexican executives, Sources: David Barstow, “Vast Mexican Bribery Case Hushed Up by
and the internal investigation was closed in 2006. Wal-Mart after Top Level Struggle,” The New York Times, April 21,
2012; Stephanie Clifford and David Barstow, “Wal-Mart Inquiry Reflects
For several years nothing more happened; then, in April
Alarm on Corruption,” The New York Times, November 15, 2012;
2012, The New York Times published an article detailing Nathan Vardi, “Why Justice Department Could Hit Wal-Mart Hard over
bribery by Walmart. The Times cited the changed zoning Mexican Bribery Allegations,” Forbes, April 22, 2012; Phil
map and several other examples of bribery by Walmart: for Wahba,”Walmart Bribery Probe by Feds Finds No Major Misconduct in
international trade) to keep detailed records that would reveal whether a violation of the
act has occurred. In 2012, evidence emerged that in its eagerness to expand in Mexico,
Walmart may have run afoul of the FCPA (for details, see the Management Focus feature).
In 1997, trade and finance ministers from the member states of the Organisation for
part two National Differences
National Differences in
Economic Development 3 In addition, each chapter begins
LEARNING OBJECTIVES with an opening case that sets the
After reading this chapter, you will be able to:
LO3-1
LO3-2
Explain what determines the level of economic development of a nation.
LO3-3
LO3-4
Describe how transition economies are moving toward market-based systems.
Explain the implications for management practice of national difference in political economy.
familiarizes
research task students with how real
globaledge.msu.edu
C LO S I N G C A S E
Uber: Going Global from Day One
Uber, the controversial San Francisco–based ride-for-hire Historically, taxi markets around the globe have been
service, has made a virtue out of disrupting the estab- tightly regulated by metropolitan authorities. The stated
©Shafiqul Alam/Corbis News/Getty Images
lished taxi business. From a standing start in 2009, the purpose of these regulations has often included (1) limit-
company has spread across the globe like wildfire. Uber’s ing the supply of taxis in order to boost demand for other
strategy has been to focus on major metropolitan areas forms of public transportation, (2) limiting the supply of
around the world. This strategy has so far taken Uber into taxis in order to reduce traffic congestion, (3) ensuring
about 600 cities in more than 80 countries. The privately the safety of riders by only allowing licensed taxis to offer
held company is rumored to be generating annual reve- rides, (4) ensuring that the prices charged are “fair,” and
hiL29442_ch03_062-089.indd 62 12/30/17 1:37 PM
nues of around $10 billion. (5) guaranteeing a reasonable rate of return to the owners
At the core of Uber’s business is a smartphone app that of taxi licenses.
allows customers to hail a ride from the comfort of their In practice, widespread restrictions on the supply of taxi
A closing case to each chapter own home, a restaurant, or a bar stool. The app shows cars
in the area, notifies the rider when a car is on the way, and
tracks the progress of the car on screen using GPS map-
licenses have created shortages in many cities, making it dif-
ficult to find a taxi, particularly at busy periods. In New
York, the number of licenses barely increased from 11,787
ping technology. The rider pays via the app using a credit in 1945 to 13,587 in 2017, even though the population ex-
is designed to illustrate the rele- card, so no cash changes hands. The driver takes 80 per-
cent of the fee and Uber 20 percent. The price for the ride
panded significantly. In Paris, the number of licenses was
14,000 in 1937 and had only increased to 17,137 by 2017,
is determined by Uber using an algorithm that sets prices even though both the population and the number of visitors
vance of chapter material for the in order to match the demand for rides with the supply of
cars on the road. Thus, if demand exceeds supply, the price
to the city had surged. The number of taxis in Milan was
frozen between 1974 and 2014, despite Milan having a ratio
for a ride will rise, inducing drivers to get on the road. Uber of taxis to inhabitants that was one of the lowest for any
practice of international busi- does not own any cars. Its drivers are independent contrac-
tors with their own vehicles. The company is, in effect, a
twenty-first-century version of an old-style radio taxi dis-
major city. Whenever metropolitan authorities have tried to
increase the number of taxis in a city, they have often been
meet by strong resistance from established taxi companies.
patch company. Interestingly, Uber’s founders got their When the French tried to increase the number of taxis in
ness and provide continued in- idea for the app-based service one snowy night in Paris
when they were unable to find a taxi.
Paris in 2007, a strike among transportation workers shut
down the city and forced the government to back off.
cases, in conjunction with a specific chap- ternational Business 12e. Specifically, we are able to build on and enhance the worldwide
market leadership of our text and its focus on current, application-rich, relevant, and
Bus ucture
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relevant and practical material from several chapters. The introduction to the Part
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The Five
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Seven section discusses and lays out topics covered in each case.
Th e F o u r
Intr One
Inte Six
Nati Two
ona
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Glo
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Part
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Global Medical Tourism 1 4, 5 X X
xix
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CONTENTS
part one Critical Thinking and Discussion Questions 34
CH APTER 3 Endnotes 89
National Differences in Economic
Development 62
CHAPTER 4
Opening Case
Economic Development in Bangladesh 63 Differences in Culture 90
Introduction 64 Opening Case
The Swatch Group and Cultural Uniqueness 91
Differences in Economic Development 64
Introduction 92
Map 3.1 GNI per capita, 2016 65
Map 3.2 GNI PPP per capita, 2016 66 What Is Culture? 93
Map 3.3 Average annual growth rate in GDP (%), Values and Norms 93
2007–2016 67 Culture, Society, and the Nation-State 95
Broader Conceptions of Development: Determinants of Culture 96
Amartya Sen 68 Social Structure 96
Map 3.4 Human Development Index, 2015 69 Individuals and Groups 97
Social Stratification 99
Political Economy and Economic Progress 69
Innovation and Entrepreneurship Are the Country Focus
Engines of Growth 69 India and Its Caste System 100
Innovation and Entrepreneurship Require a
Religious and Ethical Systems 102
Market Economy 70
Innovation and Entrepreneurship Require Strong Map 4.1 World Religions 103
Property Rights 70 Christianity 103
The Required Political System 71 Islam 104
CHAPTER 6
C HA PTE R 5 International Trade Theory 158
Ethics, Corporate Social Responsibility, and Opening Case
Sustainability 128 Donald Trump on Trade 159
Opening Case Introduction 160
Woolworths Group’s Corporate Responsibility
An Overview of Trade Theory 160
Strategy 2020 129
The Benefits of Trade 161
Introduction 130 The Pattern of International Trade 162
Trade Theory and Government Policy 162
Ethics and International Business 131
Employment Practices 131 Mercantilism 163
Management Focus Country Focus
“Emissionsgate” at Volkswagen 132 Is China Manipulating Its Currency in Pursuit of a
Human Rights 133 Neo-Mercantilist Policy? 164
Environmental Pollution 134
Absolute Advantage 164
Corruption 135
Comparative Advantage 166
Ethical Dilemmas 136
The Gains from Trade 167
Roots of Unethical Behavior 137 Qualifications and Assumptions 168
Personal Ethics 137 Extensions of the Ricardian Model 169
Decision-Making Processes 138
Country Focus
Organizational Culture 139
Moving U.S. White-Collar Jobs Offshore 173
Unrealistic Performance Goals 139
Leadership 139 Heckscher–Ohlin Theory 174
Societal Culture 140 The Leontief Paradox 175
Philosophical Approaches to Ethics 140 The Product Life-Cycle Theory 176
Straw Men 140 Product Life-Cycle Theory in the Twenty-First
Utilitarian and Kantian Ethics 142 Century 176
Rights Theories 143
New Trade Theory 177
Justice Theories 144
Increasing Product Variety and Reducing
Focus on Managerial Implications: Making Ethical Costs 177
Decisions Internationally 145 Economies of Scale, First-Mover Advantages, and the
Pattern of Trade 178
Management Focus
Implications of New Trade Theory 179
Corporate Social Responsibility at Stora Enso 150
National Competitive Advantage: Porter’s
Chapter Summary 152
Diamond 180
Critical Thinking and Discussion Questions 153 Factor Endowments 181
Demand Conditions 181
Research Task 154
Related and Supporting Industries 181
Closing Case Firm Strategy, Structure, and Rivalry 182
UNCTAD Sustainable Development Evaluating Porter’s Theory 182
Goals 154
Focus on Managerial Implications: Location, First-Mover
Endnotes 155 Advantages, and Government Policy 183
xxiv
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