009-3287-001_(3928_Hardware_Install_Startup)RevisionA

3928 Service Delivery Switch
Installation and Startup
What’s inside...
Installation preparation Zero Touch Provisioning
Installation workflow Configuring and using the 3928
Unpacking and inspection Appendix A: LED overview
Mounting the 3928 Appendix B: Proper handling of the 3928
Installing the ground connection Appendix C: Return of material
3928 Power Connections Appendix D: Technical specifications
Optics installation Appendix E: Regulatory compliance
Cable installation
009-3287-001 - Standard Revision A

March 2018
Copyright© 2018 Ciena® Corporation. All rights reserved.
LEGAL NOTICES
THIS DOCUMENT CONTAINS CONFIDENTIAL AND TRADE SECRET INFORMATION OF CIENA
CORPORATION AND ITS RECEIPT OR POSSESSION DOES NOT CONVEY ANY RIGHTS TO REPRODUCE
OR DISCLOSE ITS CONTENTS, OR TO MANUFACTURE, USE, OR SELL ANYTHING THAT IT MAY DESCRIBE.
REPRODUCTION, DISCLOSURE, OR USE IN WHOLE OR IN PART WITHOUT THE SPECIFIC WRITTEN
AUTHORIZATION OF CIENA CORPORATION IS STRICTLY FORBIDDEN.
EVERY EFFORT HAS BEEN MADE TO ENSURE THAT THE INFORMATION IN THIS DOCUMENT IS
COMPLETE AND ACCURATE AT THE TIME OF PUBLISHING; HOWEVER, THE INFORMATION CONTAINED IN
THIS DOCUMENT IS SUBJECT TO CHANGE.
While the information in this document is believed to be accurate and reliable, except as otherwise expressly
agreed to in writing CIENA PROVIDES THIS DOCUMENT “AS IS” WITHOUT WARRANTY OR CONDITION OF
ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are
subject to change without notice. For the most up-to-date technical publications, visit www.ciena.com.
Copyright© 2018 Ciena® Corporation. All Rights Reserved
The material contained in this document is also protected by copyright laws of the United States of America and
other countries. It may not be reproduced or distributed in any form by any means, altered in any fashion, or stored
in a data base or retrieval system, without express written permission of the Ciena Corporation.
Security
Ciena® cannot be responsible for unauthorized use of equipment and will not make allowance or credit for
unauthorized use or access.
Contacting Ciena
Corporate Headquarters 410-694-5700 or 800-921-1144 www.ciena.com
Customer Technical Support/Warranty
In North America 1-800-CIENA-24 (243-6224)
410-865-4961
In Europe, Middle East, 800-CIENA-24-7 (800-2436-2247)
and Africa +44-207-012-5508
00 0800 77 454 (Slovenia)
In Asia-Pacific 800-CIENA-24-7 (800-2436-2247)
+81-3-6367-3989
+91-124-4340-600
120 11104 (Vietnam)
000 8004401369 (India)
In Caribbean and Latin 800-CIENA-24-7 (800-2436-2247)
America 1230-020-0845 (Chile)
009 800-2436-2247 (Colombia)
0800-77-454 (Mexico and Peru)
00 008000442510 (Panama)
Sales and General Information North America: 1-800-207-3714 E-mail: sales@ciena.com
International: +44 20 7012 5555
In North America 410-694-5700 or 800-207-3714 E-mail: sales@ciena.com
In Europe +44-207-012-5500 (UK) E-mail: sales@ciena.com
In Asia +81-3-3248-4680 (Japan) E-mail: sales@ciena.com
In India +91-22-42419600 E-mail: sales@ciena.com
In Latin America 011-5255-1719-0220 (Mexico City) E-mail: sales@ciena.com
Training E-mail: learning@ciena.com
For additional office locations and phone numbers, please visit the Ciena web site at www.ciena.com.
3928 Service Delivery Switch Installation and Startup

009-3287-001 Standard Revision A
Copyright© 2018 Ciena® Corporation March 2018
READ THIS LICENSE AGREEMENT (“LICENSE”) CAREFULLY BEFORE INSTALLING OR USING CIENA
SOFTWARE OR DOCUMENTATION. THIS LICENSE IS AN AGREEMENT BETWEEN YOU AND CIENA
COMMUNICATIONS, INC. (OR, AS APPLICABLE, SUCH OTHER CIENA CORPORATION AFFILIATE
LICENSOR) (“CIENA”) GOVERNING YOUR RIGHTS TO USE THE SOFTWARE. BY INSTALLING OR USING
THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AND AGREE TO BE BOUND
BY IT.
1. License Grant. Ciena may provide “Software” to you either (1) embedded within or running on a hardware
product or (2) as a standalone application, and Software includes upgrades acquired by you from Ciena or a Ciena
authorized reseller. Subject to these terms, and payment of all applicable License fees including any usage-based
fees, Ciena grants you, as end user, a non-exclusive, non-transferable, personal License to use the Software only
in object code form and only for its intended use as evidenced by the applicable product documentation. Unless the
context does not permit, Software also includes associated documentation.
2. Open Source and Third Party Licenses. Software excludes any open source or third-party programs supplied
by Ciena under a separate license, and you agree to be bound by the terms of any such license. If a separate
license is not provided, any open source and third party programs are considered “Software” and their use
governed by the terms of this License.
3. Title. You are granted no title or ownership rights in or to the Software. Unless specifically authorized by Ciena in
writing, you are not authorized to create any derivative works based upon the Software. Title to the Software,
including any copies or derivative works based thereon, and to all copyrights, patents, trade secrets and other
intellectual property rights in or to the Software, are and shall remain the property of Ciena and/or its licensors.
Ciena's licensors are third party beneficiaries of this License. Ciena reserves to itself and its licensors all rights in
the Software not expressly granted to you.
4. Confidentiality. The Software contains trade secrets of Ciena. Such trade secrets include, without limitation, the
design, structure and logic of individual Software programs, their interactions with other portions of the Software,
internal and external interfaces, and the programming techniques employed. The Software and related technical
and commercial information, and other information received in connection with the purchase and use of the
Software that a reasonable person would recognize as being confidential, are all confidential information of Ciena
(“Confidential Information”).
5. Obligations. You shall:
i) Hold the Software and Confidential Information in strict confidence for the benefit of Ciena using your best efforts
to protect the Software and Confidential Information from unauthorized disclosure or use, and treat the Software
and Confidential Information with the same degree of care as you do your own similar information, but no less than
reasonable care;
ii) Keep a current record of the location of each copy of the Software you make;
iii) Use the Software only in accordance with the authorized usage level;
iv) Preserve intact any copyright, trademark, logo, legend or other notice of ownership on any original or copies of
the Software, and affix to each copy of the Software you make, in the same form and location, a reproduction of the
copyright notices, trademarks, and all other proprietary legends and/or logos appearing on the original copy of the
Software delivered to you; and
v) Issue instructions to your authorized personnel to whom Software is disclosed, advising them of the confidential
nature of the Software and provide them with a summary of the requirements of this License.
6. Restrictions. You shall not:
i) Use the Software or Confidential Information a) for any purpose other than your own internal business purposes;
and b) other than as expressly permitted by this License;
ii) Allow anyone other than your authorized personnel who need to use the Software in connection with your rights
or obligations under this License to have access to the Software;
iii) Make any copies of the Software except such limited number of copies, in machine readable form only, as may
be reasonably necessary for execution in accordance with the authorized usage level or for archival purposes only;
iv) Make any modifications, enhancements, adaptations, derivative works, or translations to or of the Software;
v) Reverse engineer, disassemble, reverse translate, decompile, or in any other manner decode the Software;
vi) Make full or partial copies of the associated documentation or other printed or machine-readable matter provided
with the Software unless it was supplied by Ciena in a form intended for reproduction;
vii) Export or re-export the Software from the country in which it was received from Ciena or its authorized reseller
unless authorized by Ciena in writing; or

viii) Publish the results of any benchmark tests run on the Software.
7. Audit: Upon Ciena's reasonable request you shall permit Ciena to audit the use of the Software to ensure
compliance with this License.
8. U.S. Government Use. The Software is provided to the Government only with restricted rights and limited rights.
Use, duplication, or disclosure by the Government is subject to restrictions set forth in FAR Sections 52-227-14 and
52-227-19 or DFARS Section 52.227-7013(C)(1)(ii), as applicable. The Software and any accompanying technical
data (collectively “Materials”) are commercial within the meaning of applicable Federal acquisition regulations. The
Materials were developed fully at private expense. U.S. Government use of the Materials is restricted by this
License, and all other U.S. Government use is prohibited. In accordance with FAR 12.212 and DFAR Supplement
227.7202, the Software is commercial computer software and the use of the Software is further restricted by this
License.
9. Term of License. This License is effective until the applicable subscription period expires or the License is
terminated. You may terminate this License by giving written notice to Ciena. This License will terminate
immediately if (i) you breach any term or condition of this License or (ii) you become insolvent, cease to carry on
business in the ordinary course, have a receiver appointed, enter into liquidation or bankruptcy, or any analogous
process in your home country. Termination shall be without prejudice to any other rights or remedies Ciena may
have. Upon any termination of this License you shall destroy and erase all copies of the Software in your
possession or control, and forward written certification to Ciena that all such copies of Software have been
destroyed or erased. Your obligations to hold the Confidential Information in confidence, as provided in this License,
shall survive the termination of this License.
10. Compliance with laws. You agree to comply with all laws related to your installation and use of the Software.
Software is subject to U.S. export control laws, and may be subject to export or import regulations in other
countries. If Ciena authorizes you to import or export the Software in writing, you shall obtain all necessary licenses
or permits and comply with all applicable laws.
11. Limitation of Liability. ANY LIABILITY OF CIENA SHALL BE LIMITED IN THE AGGREGATE TO THE
AMOUNTS PAID BY YOU TO CIENA OR ITS AUTHORIZED RESELLER FOR THE SOFTWARE. THIS
LIMITATION APPLIES TO ALL CAUSES OF ACTION, INCLUDING WITHOUT LIMITATION BREACH OF
CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION AND
OTHER TORTS. THE LIMITATIONS OF LIABILITY DESCRIBED IN THIS SECTION ALSO APPLY TO ANY
LICENSOR OF CIENA. NEITHER CIENA NOR ANY OF ITS LICENSORS SHALL BE LIABLE FOR ANY INJURY,
LOSS OR DAMAGE, WHETHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL INCLUDING
WITHOUT LIMITATION ANY LOST PROFITS, CONTRACTS, DATA OR PROGRAMS, AND THE COST OF
RECOVERING SUCH DATA OR PROGRAMS, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES
IN ADVANCE.
12. General. Ciena may assign this License to an affiliate or to a purchaser of the intellectual property rights in the
Software. You shall not assign or transfer this License or any rights hereunder, and any attempt to do so will be void.
This License shall be governed by the laws of the State of New York without regard to conflict of laws provisions.
The U.N. Convention on Contracts for the International Sale of Goods shall not apply hereto. This License
constitutes the complete and exclusive agreement between the parties relating to the license for the Software and
supersedes all proposals, communications, purchase orders, and prior agreements, verbal or written, between the
parties. If any portion hereof is found to be void or unenforceable, the remaining provisions shall remain in full force
and effect.

v
Contents 0
About this document xi
Installation preparation 1-1

Required documents 1-1
Required tools and equipment 1-2
Items to order 1-2
Chassis size and installation options 1-3
Airflow and installation clearance requirements 1-4
Installation workflow 2-1
Unpacking and inspection 3-1

List of procedures
3-1 Unpacking the 3928 chassis 3-2
3-2 Inspecting for damage 3-4
Mounting the 3928 4-1

Prerequisites 4-3
List of procedures
4-1 Installing mounting brackets for rack installations 4-4
4-2 Rack mounting the 3928 chassis 4-6
Prerequisites 4-6
4-3 Installing the 3928 on a desktop 4-8
4-4 Mounting the 3928 on a wall 4-9
List of procedures
4-1 Installing the ground connection 4-12
Prerequisites 4-12
3928 Power Connections 5-1

Prerequisites 5-2
List of procedures
5-1 Installing the AC power feed 5-4
5-2 Installing the DC power feed 5-6
5-3 Verifying DC power and return cables 5-10

vi Contents
Optics installation 6-1

List of procedures
6-1 Handling a pluggable transceiver 6-2
6-2 Installing a pluggable optic 6-3
6-3 Removing a pluggable optic 6-6
Cable installation 7-1

Prerequisites 7-2
Required tools and equipment 7-2
Cable installation and guidelines 7-3
List of procedures
7-1 Routing fiber cables 7-4
7-2 Routing copper cables 7-5
7-3 Installing the synchronization cable 7-6
7-4 Installing the GPS/1PPS/TOD cable 7-9
7-5 Connecting power cables 7-10
Zero Touch Provisioning 8-1

DHCP configuration 8-2
TFTP server configuration 8-2
Before beginning Zero Touch Provisioning 8-3
List of procedures
8-1 DHCP interworking during setup 8-6
8-2 Configuring DHCP 8-7
8-3 Configuring the command file 8-9
8-4 Configuring the TFTP server using Windows 8-11
8-5 Troubleshooting 8-12
8-12
Configuring and using the 3928 9-1

List of procedures
9-1 Powering on the 3928 9-3
9-2 Logging in through the serial console port 9-4
9-3 Creating a new user account 9-5
9-4 Deleting a user account 9-8
9-5 Configuring the remote management interface 9-10
9-6 Configuring an interface using DHCP 9-11
9-7 Setting the system host name 9-13
9-8 Configuring the local management interface 9-14
9-9 Accessing the CLI using Telnet 9-16
9-10 Resetting the 3928 9-17
9-11 Logging out of the system 9-18
Appendix A: LED overview A-1

LED operation A-1
System status LEDs A-2

Contents vii
SFP port LEDs A-4

10G/1G SFP+ port LEDs A-5
RJ45 MGMT/Console LEDs A-6
RJ45 BITS/SYNC LEDs A-7
Reset button A-7
Appendix B: Proper handling of the 3928 B-1

Prerequisites B-2
B-1 Creating an ESD connection to the rack B-3
Appendix C: Return of material C-1

Required tools and equipment C-1
List of procedures
C-1 Returning materials C-2
Appendix D: Technical specifications D-1
Appendix E: Regulatory compliance E-1

Health and safety E-1
Compliance information E-1
Part 15 of the Federal Communications Commission (FCC): Interference E-1
Industry Canada notice E-2
EN55022 Class A notice E-2
VCCI statement (Japan/Nippon only) E-2
Food and Drug Administration (FDA) laser safety warning E-3
Class 1 laser product notice E-3
Environmental impact statement E-3
Restricted access location E-3
Bonding and grounding E-4
Toxic emissions E-4
Telcordia document standards E-4
Standards compliance E-5
Safety E-5
EMC E-5
Environmental E-5
Customer E-5
Safety information and instructions E-5
Voltage precaution E-7
General static electricity precautions E-8
Optical fiber handling precautions E-9
Fiber break and damaged fiber precautions E-9
Precautions for handling and storing chassis E-10
CE Compliance E-11
FCC Statement E-11

viii Contents

ix
Publication history 0
March 2018
• Revision A, Standard:
— First Standard release of this document.

x Publication history

xi
About this document 0
This document directs network technicians and system administrators in the

installation and startup of the 3928 Service Delivery Switch from Ciena®
Corporation.
Note: Cabling and wiring that is part or the same physical installation,
even if it exits the building or enclosure for a short distance, should
generally be classified as intra-building.
Trademark Acknowledgments
Ciena® is a registered trademark of Ciena Corporation.
Intended audience
This document is intended for users, such as network technicians and system
administrators who will install the 3928 Service Delivery Switch into a Packet
Networking environment. It assumes that the intended users possess basic
knowledge of, but not limited to:
• Proper hardware installation
• Proper hardware diagnostics
• Ethernet concepts
• IEEE standards
• IETF standards
• Open Systems Interconnection (OSI) Seven Layer Model
• Local Area Networks (LAN)
• Virtual Local Area Networks (VLAN)
Document conventions
This section describes conventions that outline specific categories of
information throughout this document.

xii About this document
Symbols
Symbols denote text that requires special attention. Information that appears
next to a symbol corresponds to one of the following levels:
DANGER
Risk of personal injury
This symbol is used to highlight information so the user can
avoid personal injury.
CAUTION
Equipment damage or data loss
This symbol is used to highlight information so the user can
avoid equipment damage or data loss.

1-1
Installation preparation 1-
This chapter details information about requirements that should be completed

prior to installing an 3928 Service Delivery Switch.
This chapter contains the following sections:
“Required documents” on page 1-1 lists documents that should be reviewed
prior to installation.
“Required tools and equipment” on page 1-2 lists items that will be needed for
installation.
“Chassis size and installation options” on page 1-3 details weight and
dimensions of the system as shipped as well as system component weights.
“Chassis size and installation options” on page 1-3 reviews the chassis and
rack requirements.
“Airflow and installation clearance requirements” on page 1-4 reviews

clearances required for proper ventilation of the system.
Required documents
Prior to installation review the latest versions of supporting documentation as
applicable to the intended installation:
DANGER
Risk of damage to personnel or equipment
Review all the safety information in “Appendix E: Regulatory
compliance” and ensure that both site and personnel satisfy
stated requirements.
• Installation Specification (IS) and Bill of Materials (BOM)

• Regional, customer, and site-specific regulatory, installation, and safety
requirements
• Ciena® Standard Cleaning and Equipment Safety Practices (009-2003-
121)
• Ciena® Installation Workmanship Standards, Part Number 009-7B03-000

1-2 Installation preparation
• Telcordia Generic Installation Standards GR-1275 CORE

• European Telecommunications Standards Institute (ETSI) 300 119
Equipment Engineering
• European Telecommunication Standard for equipment practice
Required tools and equipment

Ensure that the installation team has access to the following tools and
equipment at the installation site:
• Flat head screwdriver

• Phillips #2 screwdriver
• Rack screws
• Cable ties /cord retainers — to secure ground, power and interface cabling
• ESD wrist strap
DC version only:
• No-Ox (rust inhibitor)
• Thomas & Betts TBM21E Tool (for crimping the compression ground lug)
or similar appropriate crimping tool
• Voltmeter (to verify grounding)
Items to order
In addition to the above customer-supplied items, the following items the
following items may also be needed (ordered separately):
• Power cables
• SFP+ modules for the 10G/1G SFP+ Ethernet ports (up to 4 SFP+ ports)
• SFP modules for the 1G/100M SFP Ethernet ports (up to 8 SFP ports)
• Faceplate cabling (Cat-5E STP and optical cabling to match the SFP
connectors used)
• Rack ears for mounting in a 23-inch rack (optional)
DC version only:
• Grounding lug and grounding wire
• SYNC cable — BITS cable available in 100 or 120 Ohm
• 1PPS cable
• 10 MHz cable
Note: Ciena offers a coaxial, SMB to BNC cable for connection to the
1PPS and 10 MHz ports.The same cable can be used for both ports.

Installation preparation 1-3
Chassis size and installation options

The 3928 chassis occupies 1 rack unit (RU) of a standard 19-inch, 23-inch, or
ETSI equipment rack. The chassis is designed so that all interface and power
cabling connections, with the exception of the external ground, are located on
the front of the chassis (see Figure 1-1).
The 3928 operates using the 6.x Ciena Service Aware Operating System
(SAOS). The 3928 has the following physical characteristics:
• 2 dual-built in AC or DC power supplies — One power supply provides

adequate power, however, two power supplies are required for redundant
power.
• 4x 1G/100Mbps SFP ports (1-4)— these ports support 1 Gbps and
100 Mbps operational speeds.
• 4x 1G SFP ports (5-8)— these ports support 1 Gbps operational speed
only.
• 4x 10G SFP+ /1G SFP ports (9-12)— these ports support 10 Gbps using
SFP+ transceivers or 1Gbps/100Mbps operational speeds with SFP
transceivers.
• 1x Serial RJ-45 Console port — The Console port is used for initial
configuration and management.
• 1x Serial RJ-45 MGMT port — this port is used for initial configuration and
management
• 2x BITS/SYNC ports — these RJ-45 ports can be used to provide BITS-
IN or BITS-OUT, 1PPS and Time of Day (DC version only)
• 1 x 10 MHz — mini coax frequency in or out (DC version only)
• 1 x PPS — mini coax 1PPS in or out (DC version only)
All ports, management interfaces, LEDs and power connections are
accessible from the front of the 3928 chassis. For more information see 39XX/
51XX Product Fundamentals.
Figure 1-1
Front of the 3928 (DC version shown)

1-4 Installation preparation
On the DC version, the chassis ground connections are made on the back of
the chassis on the left side (see Figure 1-2).
Figure 1-2
Location of ground attachment point
Ground attachments
Note: External ground attachments are only used with the DC version of
the 3928 Service Delivery Switch. The AC version provides grounding
through the power cable.
Airflow and installation clearance requirements

The 3928 contains 4 fixed, internal fans, visible from the back of the chassis.
These fans draw fresh air through the inflow vents on the front and sides of
the chassis and is exhausted at the rear of the chassis.
The system can tolerate a failure of 1 fan and still maintain internal cooling
temperatures until a replacement unit can be obtained. Fans are not field
replaceable.
Ensure that air vents on the front and rear of the chassis are not be obstructed
in any way. To provide sufficient clearance for cabling and airflow, ensure that
the following clearances recommended by NEBS are provided:
• Front of chassis: 8 cm (3 inches)

• Rear of chassis: 8 cm (3 inches)
CAUTION
No heat generating objects should be present in the vicinity of
the air intake to avoid preheated air being drawn into the
chassis. The 3928 chassis is rated for an air intake
temperature in the range of -40 C to +65 C for the DC version
and 0C to +50 C for the AC version. Intake temperatures
outside this range can damage the system.

2-1
Installation workflow 2-
Figure 2-1
Installation workflow
Start
“Unpacking and inspection” on page 3-1
“Rack mounting the 3928 “Installing the 3928 on a

chassis” on page 4-6 desktop” on page 4-8
“Installing the ground connection” on page 4-12
“Installing the AC power feed” on “Installing the DC power feed” on

page 5-4 page 5-6
“Optics installation” on page 6-1
“Cable installation” on page 7-1
“Zero Touch Provisioning” on “Configuring and using the

page 8-1 3928” on page 9-1
End

2-2 Installation workflow

3-1
Unpacking and inspection 3-
The following figure summarizes the major steps of unpacking and inspecting
an 3928 chassis:
Start
“Unpacking the 3928 chassis” on page 3-2
“Inspecting for damage” on page 3-4
End

3-2 Unpacking and inspection
Procedure 3-1
Unpacking the 3928 chassis
The following items are shipped with the 3928:
• Chassis (with dual fixed internal power supplies)
• Mounting bracket kit for 19-inch frame (two brackets, two cable supports,
six 8-32 x 1/4 length flat head screws used to attach the brackets to the
side of the chassis. Three screws will be used per bracket. See Figure 4-3
on page 4-6.)
Prerequisites
• Personnel involved in installation must be trained in and have experience
with 3928 installations.
• Follow local standards with regard to system weight when unpacking and
maneuvering the 3928 chassis and again when mounting the chassis in a
rack.
• Inspect the shipping container for physical damage. If any components are
subsequently found to be damaged, use the instructions in “Appendix C:
Return of material” on page 3-1 to return the damaged items to Ciena.
• The following tools and equipment must be available at the installation
site:
– Phillips #2 screwdriver
– Phillips #4 screwdriver
– ESD wrist strap
For DC installations:
– Corrosion-preventing compound such as NO-OX
– Crimping tool such as Thomas & Betts TBM21E Tool or equivalent
(for crimping the compression ground lug)
– Voltmeter (to verify grounding)
Step Action
1 Verify the shipping container contents against the shipping invoice.

2 Compare the labels on the shipping containers with the information on the
packing list.
3 Record any discrepancies.

Unpacking and inspection 3-3
4 If discrepancies and/or missing components are discovered, notify Ciena®

Global Product Support and have the following information available:
• Shipping invoice number
• Model and serial number of the damaged item
• Description of discrepancy
• Effect of discrepancy on the installation
5 Remove the cardboard box and packaging material.
6 Carefully lift the chassis out off of the shipping box.
7 Remove the foam block from the chassis.
8 Ensure that the shipping container is empty. Remove any 3928 hardware
prior to disposing of the shipping container.
9 Dispose of shipping the container and packaging materials in accordance
with local requirements.
—end—

3-4 Unpacking and inspection
Procedure 3-2
Inspecting for damage
Inspect the 3928 to ensure that it was not damaged in transit.
CAUTION
Risk of damage to electronics
This equipment contains Electrostatic Discharge (ESD)
sensitive devices. Wear grounding straps when handling
equipment or making connections to the equipment and follow
ESD procedures.
Step Action
1 Visually inspect every surface of the chassis. Include the following possible
damage in the inspection:
• Chipped paint
• Cracks
• Breaks
• Broken connectors
• Electronics damage such as bent pins
2 If any damage is identified, take the following actions:
• Photograph the damage.
• Report the damage to the shipping courier.
• Record the damage.
3 If any components are found to be damaged, notify Ciena® Global Product
Support.
—end—
The 3928 chassis is now ready to be positioned and installed.

4-1
Mounting the 3928 4-
The 3928 chassis is 1 RU tall and is designed to fit in a standard 19-inch rack
in a front-mount or mid-mount configuration. The chassis can also be placed
on a desktop. Separate brackets are orderable to mount the 3928 on a wall or
to support in 23-inch rack installations.
The following task flow summarizes the major steps of mounting the 3928
chassis.
Start
“Installing mounting “Installing the 3928 on a “Mounting the 3928 on a

brackets for rack desktop” on page 4-8 wall” on page 4-9
installations” on page 4-4
“Rack mounting the 3928

chassis” on page 4-6
“Installing the ground

connection” on page 4-12
End

4-2 Mounting the 3928
Separate, orderable mounting kits are available for each application. Use the
mounting solution that suits your installation.
Table 4-1
Part Number Description
170-0602-903 Rack ears for mounting in a 19-inch rack (19-inch 1RU Mounting
Bracket Kit). This kit is shipped with the 3928 but is also available as a
separately orderable part.
170-0023-900 Mounting bracket kit for mounting the chassis to a vertical surface.
170-0603-903 Rack ears for mounting in a 23-inch rack (23-inch 1RU Mounting
Bracket Kit)
The chassis mounting bracket is attached to the sides of an unpowered/

unconnected chassis and used to position the unit in a frame. Mounting
bracket kits include:
• two brackets
• two cable supports
• two 8-32 x 1/2 length pan head screws (for cable guide attachment)
• four 8-32 x 5/16 length pan head screws (for bracket attachment to the
chassis).
Be certain that the selected mounting structure can support the weight of the
3928 and all its components. A dual power supply chassis weighs 11.0 lbs (5.0
kg).

Prerequisites
The procedures for mounting the chassis are similar for all types of racks,
differing mainly in the type of rack mounting bracket used. Be sure to use the
rack mounting brackets that match your installation requirements. The
following are required for proper installation of the 3928 chassis:
• The individuals involved in installation must be trained in and have
experience with 3928 installations.
• The system must be completely unpacked in accordance with “Unpacking
and inspection”.
• The rack or cabinet into which the 3928 will be installed must be properly
grounded to the Central Office main ground
• Phillips screwdriver to accommodate No. 1 screws
• Phillips screwdriver to accommodate No. 2 screws
• Rack mount kit appropriate for your installation:
– 19-inch brackets (included but also available separately PN
170-0602-903)
– Wall mount brackets (PN 170-0023-900)
– 23-inch brackets PN 170-0603-903
• Appropriate screws for securing to rack
• Appropriate anchors/fasteners for wall-mount installations

Procedure 4-1
Installing mounting brackets for rack installations
The 3928 chassis ships with a 19-inch rack mounting bracket kit. For 23-inch
installations, separate bracket kits must be ordered. This bracket kit also
includes cable supports. The cable supports are installed on the mounting
brackets and are used to keep the cables out of adjacent equipment space by
directing them along the faceplate of the unit.
Step Action
1 Once the desired brackets have been installed, the rack mounting instructions
are the same for all installations. Be sure to use the rack mounting brackets
that match your installation requirements.
2 Place one bracket each on the left and right side of the chassis. Follow the
steps as outlined in the following chart:
If installing in Then
19-inch or 23-inch 1 Make sure the front flange of the bracket is facing the front
front mount of the chassis.
installations 2 Align bracket holes that are furthest apart (Figure 4-1)
with the 2 mounting holes on the side of the chassis that
are closest to the front of the chassis (Figure 4-2).
19-inch or 23-inch 1 Make sure the front flange of the bracket is facing toward
mid-mount the rear of the chassis.
installations 2 Align bracket holes that are furthest apart (Figure 4-1)
with the 2 mounting holes on the side of the chassis that
are closest to the rear of the chassis (Figure 4-2).
Figure 4-1
Front view of mounting bracket

Figure 4-2
3928 bracket installation
Front-mount
Installation Holes
Mid-mount
Installation Holes
3 Using the 4 screws from the mounting kit, secure the brackets to the chassis
using 2 screws on each side.
—end—
Continue the installation with “Cable guide installation” on page 4-6.

Procedure 4-2
Rack mounting the 3928 chassis
Once the proper brackets have been installed, the rack mounting instructions
for all installations are the same.
Prerequisites
Use the rack mounting brackets that match your installation requirements.
Refer to “Installing mounting brackets for rack installations” on page 4-4.
Step Action
1 Position the chassis in the desired location in the frame.

2 Secure the chassis to the rack with 4, customer-supplied rack screws in the
slots on both the left and right brackets.
3 Tighten all screws to ensure they make a firm connection between the bracket
and the frame.
Cable guide installation
4 Install the cable guides on the mounting brackets using the two longer 8-32
screws provided in the kit. One screw is used per bracket. Once installed, the
2 small tabs on the bottom of the cable guide will insert into the holes on either
side of the bracket screw hole to prevent the guide from rotating. Figure 4-3
shows the insertion location of the screw on the cable guide and on the
bracket.
Figure 4-3
Mounting bracket with cable guide
5 Use the cable guide to dress and secure the cables. Use local practices to
secure the cables. Ensure that the weight of the cable is supported and does
not drag on the plug. For detailed cabling information, see “Cable installation”
on page 7-1.

Note: It is recommended that all cabling be routed to the left side of the
chassis to avoid blocking the server expansion slot.
—end—

Procedure 4-3
Installing the 3928 on a desktop
For a desktop installation, the mounting brackets are not used. Instead, the
system can be placed directly on the installation surface.
Note: The system must be placed on a non-combustible surface.
Step Action
1 Place the device in the desired location on a shelf or tabletop ensuring that
adequate space is provided for cable management.
Note 1: To ensure that the fan assembly can provide adequate cooling,
always provide a minimum of 3 inches (8 cm) of clearance on the front and
back of the chassis.
Note 2: It is recommended that the power cables be routed to the left side of
the chassis while the networking cables be routed to the right.
—end—

Procedure 4-4
Mounting the 3928 on a wall
A separate orderable bracket kit is available for mounting the 3928 to a wall or
other vertical surface.
Prerequisites
• Wall-mount bracket kit (170-0023-900), which comprises:
— two identical brackets
— eight 8-32 x 5/16-in. length pan head screws used to attach the
brackets to the side of the chassis. Three screws are used for each
bracket.
• Hardware required to attach the mounting bracket to the wall is customer-
supplied. Ensure that the hardware used includes the proper fasteners
and anchors required to support the weight of the unit.
• The reinforced mounting surface must be capable of supporting
approximately 25 pounds.
Step Action
1 With the front edge of the bracket flush with the front of the chassis, align the
holes of the mounting bracket with the holes on the left side of the unit.
2 Beginning with hole 3, install screws in holes 3, 2, and 1.
Figure 4-4
Left-side application
3
2
1

3 Repeat the process with the bracket on the right side of the chassis, aligning
the holes of the mounting bracket with the holes on the right side of the unit
and with the front edge of the bracket flush with the front of the chassis, then,
beginning with hole 2, install screws in holes 2, 3, and 4.
Figure 4-5
Right-side application
Front of
chassis
4 With the brackets attached, position the unit against the wall in the desired
location.
Note: The ports must face either left or right as seen in Figure 4-4.
5 Mark the location of the two screw holes for the upper bracket.
Note: The mounting holes are 5” center to center.
6 Drill the holes for the upper bracket into the reinforced mounting surface.
7 Install the anchors, fasteners, or mounting screws into the two holes.
Note 1: For attaching to a wall stud, each bracket requires two number-10
wood screws (round- or pan-head) with number-10 washers, or two number-
10 washer-head screws. The screws must be long enough to penetrate at
least 1.0 inches (25.4 mm) into the supporting wood or metal wall stud.
Note 2: For hollow-wall mounting, each bracket requires two wall anchors
with washers. Wall anchors and washers must be size number 10.
Note 3: Other wall type anchoring systems must be evaluated and
determined suitable by the installation personnel.
8 Using the keyhole slots on the upper bracket, hang the chassis on the
mounting surface.
9 Mark the location of the two screw holes in the lower bracket.
Note: Bottom screws should be centered on the bottom of the keyhole. This
ensures that the unit cannot be removed from the wall without removing the
bottom screws.
10 Remove the chassis from the wall and set it aside.
11 Drill the holes for the lower bracket into the reinforced mounting surface.
12 Install the anchors or fasteners into the two holes.
13 Using the keyhole slots on the upper bracket, hang the chassis on the
mounting surface.

14 Install two screws into the anchors for the lower bracket.
Note: Both the upper and lower mounting brackets must be securely
fastened to the mounting surface to properly support the unit.
15 Dress and secure the cables using local practices. Ensure that the weight of
the cable is supported and does not drag on the plug.
Note: Cables must be routed so that they do not put a strain on the
connectors or mounting hardware.

Procedure 4-1
Installing the ground connection
The 3928 Service Delivery Switch is powered by dual, fixed AC or DC power
supplies. The 3928 chassis must be properly grounded to the facility ground.
Prerequisites
experience with 3928 installations.
• The chassis must be positioned and secured in accordance with the
procedures detailed in “Mounting the 3928” on page 4-1.
Note: System grounding should be completed before the system is
connected to the power source.
• This procedure requires the following tools and equipment:

– Compression-type ground terminal lug suitable for a 14 AWG/2.08
mm sq. wire. The lug should be a two hole lug with holes on 5/8”
(15.9 mm) centers sized for #10-32 or 1/4” screws (use UL listed
two hole lug Thomas and Betts part number 256-31426-9 or
equivalent)
– Heat-shrink tubing
– Heat gun suitable for heat-shrink tubing
– Stripping tool suitable for 14 AWG/2.08 mm sq wire
– Crimping tool suitable for 14 AWG/2.1 mm sq wire
– Analog meter (Simpson 260 or equivalent) or a Digital Multimeter
DMM) with test leads
The customer-supplied grounding wire used for the external ground should be
a minimum of #14 AWG (2.08 mm2) wire. A customer-supplied, 2-hole lug is
used for attachment to the outside of the 3928 enclosure. Figure 4-6 shows
the location of the ground attachment.
CAUTION
Power short warning
If the wire gauge used is too large, the system is in danger of
shorting out. A wire gauge of 14 AWG is recommended for
ground connections.
Note: To meet all safety and NEBs standards, the 3928 chassis must be
connected to Central Office ground by means of a separate cable.

The recommended fuse values for installations are given in Table 4-2.
Table 4-2
Minimum and maximum fuse requirements
Installation type Minimum fuse value Maximum fuse value
24 V input voltage 5 Amps 20 Amps
48 V input voltage 5 Amps 20 Amps
Figure 4-6
Location of ground attachment point
Ground attachment
WARNING
Chassis Ground Connection
The ground connection provides safety ground and must be
installed to adequately protect personnel and equipment.
CAUTION
Dual connection energy level hazard
This unit has dual power connections, which supply hazardous
energy levels. Both input connections must be de-energized
during servicing to completely remove input power.
Note 1: The ground source should be connected in accordance with local

and national regulations and safety guidelines, and the grounding
procedures used by your company.
Note 2: This procedure assumes that the frame has been properly
grounded to Central Office Ground using local practices.
Step Action

Route ground cable

1 Route the ground cable so that one end extends to the left side of the 3928
chassis and the other end is at a suitable position on the frame.
Note: Be sure to take into account that 9/16 in. (14 mm) of insulation is
stripped from the cable to attach the terminal lug.
Prepare ground cable
2 Strip and prepare copper grounding cable to accept a two-hole compression-
type ground terminal lug (Figure 4-7).
Note 1: Ensure that there are no sharp bends in the copper grounding cable.
The facility ground cable must have a 12 in. (305 mm) minimum bend radius.
Note 2: Do not expose the ground cable to sharp edges during installation.
Figure 4-7
External ground cable preparation
Stripped Facility Copper Ground Cable
(Exposed Copper Conductor Coated With NO-OX)
Heat Shrink Tubing
Two-Hole Compression Type
Terminal Lug
(Crimp Terminal Lug On Ground Cable)
(Shrink Tubing Over Terminal Lug)
5430-09024
3 Cut a 2 in. (51 mm) length of clear 0.5 in. (12.7 mm) heat-shrink tubing.
4 Slide the tubing over the end of the ground cable.
Note: The heat-shrink tubing must extend to the access hole where the wire
is crimped; however, it must not cover the hole.
5 Apply corrosion-preventing compound to exposed copper wire (if required by
grounding guidelines).
6 Remove and retain the two screws holding the provided grounding lug to
enclosure.
7 Crimp terminal lug on grounding cable (Figure 4-7).
8 Use a heat gun to shrink the tubing.
Connect and verify ground cable
9 Apply corrosion-preventing compound to mating surfaces of ground lug and
to the 3928 grounding location.
10 Secure the terminal lug to the grounding location on the lower left side of the
chassis using the provided screws (see Figure 4-8).

Figure 4-8
External ground connected
11 Connect the other end of the grounding cable to a suitable grounded location.
12 Turn on the analog meter (use a DMM if an analog meter is not available) and
select the lowest resistance range available.
13 Touch the leads together to ensure that the meter is working properly. Adjust
meter if necessary. The meter should read zero ohms.
14 Measure resistance between the ground terminal lug on the and the facility
ground.
15 Read ohmmeter display and note the value. The reading must be less than
one ohm. A resistance greater than one ohm indicates an improperly
grounded device and must be corrected.
—end—


5-1
3928 Power Connections 5-
The following task flow summarizes the major steps of connecting the 3928 to
a power source.
Start
“Installing the AC power feed” “Installing the DC power

on page 5-4 feed” on page 5-6
“Verifying DC power and

return cables” on page 5-10
End
The 3928 Service Delivery Switch is offered in two variants: dual AC internal
fixed power supplies or dual DC internal fixed power supplies. Power supplies
are internal to the chassis and not field replaceable.
All power connections (except the external ground) are made on the front of
the 3928 chassis. It can be deployed with a single power supply input
connected or for redundant power capabilities, the 3928 Service Delivery
Switch should be connected to two facility power feeds, equipped and active.
WARNING
A readily accessible disconnect device must be incorporated
external to this equipment.

5-2 3928 Power Connections
CAUTION
When connecting a power supply to power, each feed must be
individually protected by an external facility 20A (or lower)
protection device, such that at all times, the current through
any particular PDU feed will never exceed 20A.
CAUTION
When connecting to power sources, external power cables
used must be rated appropriately to safely carry the full current
load of 2.5A under all relevant environmental conditions that
exist at the area where the product is installed and operated.
WARNING
AC cord requirements
All AC power cords must meet the requirements of the local
and national electric codes prior to installation.
WARNING
As per GR-1089, an external Surge Protective Device (SPD) is
required at the AC input of the 3928.
WARNING
Location of AC socket
The AC socket outlet shall be installed near the equipment and
shall be easily accessible.
CAUTION
energy levels.
Prerequisites
experience with 3928 Service Delivery Switch installations.
• The ground connection must be installed in accordance with the
procedures in “Installing the ground connection” on page 4-12.

• All equipment cables and facility ground cables must conform to local
regulatory standards and regional practices. These cables are not
supplied by Ciena®.
Note: System grounding should be completed before the system is
• This procedure requires the following tools and equipment:

– Torque wrench or driver set capable of torquing No. 10 Kept nuts
to 35 inch-pounds (3.95 newton-meters)
– Heat-shrink tubing
– Heat gun suitable for heat-shrink tubing
– Analog meter (Simpson 260 or equivalent) or a Digital Multimeter
(DMM) with test leads
– Cable Tie, 18 Wide, 4.5 Max Bundle Diameter, Black, ROHS
326-1515-004

Procedure 5-1
Installing the AC power feed
The dual fixed AC power unit is wide-range and supports input voltages of 100
Volts AC to 240 Volts AC nominal (absolute range 90 Volts to 264 Volts AC).
Figure 5-1
Power Supply
PSB PSA
The AC power supplies have an IEC C14 power connector. In order to connect
properly, an AC power cord must end with an IEC C13 or Universal C13 power
connector.
As plug configurations vary around the world, you may need to order a cord
with a plug that matches the local requirements for your installation site. For
details and part numbers, refer to the Ordering section of the 3928 Planning,
Engineering and Ordering Guide.
Note 1: System grounding should be completed before the system is

Note 2: All cables should be run in accordance with cabling plans; pay
particular attention to customer diverse routing requirements.
Step Action
Route power cables

1 Route the AC power cable (or two cables for redundant power installations)
with an IEC C14 AC power connector on the power supply end to the left side
of the 3928 chassis as appropriate for your site.
Note: Maintain separation between the AC and DC power cables, routing AC
cables in a separate cable management bay area, as applicable.
2 Tag all power cables in accordance with the engineering plan.

Terminate cables
3 Terminate the power source end of the cable with a plug that meets the
requirements described in the “Prerequisites” section and conforms with local
needs and regulations.
4 Connect the customer-terminated end of the power cable to the power
source.
Dress the power cord
5 The power cord will be dressed to the left, toward the rack frame. It is not
appropriate to dress the power cord to the right, across the 3928 ports.
—end—
Do not connect the power cord to the chassis at this point. Proceed to “Cable
installation” on page 7-1.

Procedure 5-2
Installing the DC power feed
The dual fixed DC power supplies are internal to the chassis and are not
field-replaceable. These DC power units are wide range and accept the
following feed ranges:
• -48VDC steady state-state value range = -40.0V to -56.7V
• +24VDC steady state-state value range = +19.2V to +28.3V
• -24VDC steady state-state value range = -19.2 V to 28.3V
• -36VDC steady state
Note: This equipment is intended for installation in a restricted access

location only.
Figure 5-2 shows the faceplate of the DC power supply with the plastic
terminal block cover removed. Make sure the cover is replaced after installing
the input wiring.
Figure 5-2
DC terminal block
For installations using 24 V, 36 V, or 48 V input voltage, the recommended

external overcurrent protection value is a maximum of 20 Amps.

The DC power cord should be 14 AWG (2 mm2) - 16 AWG (1.3 mm2) wire. You
will need to install fork terminal spade lugs on the power cord to ensure a
proper connection with the terminal block of the power supply. Table 5-1
contains a summary of the recommended locking fork terminal lugs.
Table 5-1
3928 DC Lug Summary
Wire Size Stud Maximum Lug Width Recommended Lug
14 AWG #6 0.31” Panduit PV14-6FF-C (16-14 AWG)
14 and 16 #6 0.31” Panduit PV14-6LF-C (16-14 AWG)

AWG
Panduit PV14-6LFW-C (16-14 AWG)
Note: Use one of these recommended lugs or a close equivalent. If a ring lug is used, you will need to
remove and reinstall the screw. Take care not to lose the screw during this process.
DANGER
energy levels. Both connections should be de-energized when
servicing to completely remove power.
WARNING
Disconnect device
A readily accessible disconnect device shall be incorporated in
each DC input branch, external to the equipment, to safely and
completely remove input power while servicing.
WARNING
When making connections to the terminal block, make sure
that no stray strands of the input wire come into contact with
any other part of the terminal block.
WARNING
As per GR-1089, an external Surge Protective Device (SPD) is
required at the DC input of the 3928.
Note: All cables should be run in accordance with cabling plans; pay
particular attention to customer diverse routing requirements.

Step Action
Verify integrity of the power supply

1 De-energize the source power and lockout/tagout according to local
practices.
2 Remove the terminal block protective cover by removing the 2 screws.
3 Loosen the stud screws from the + and - terminals on one of the power
supplies (A or B).
Note 1: If a ring connector is used instead of a spade, you will need to
remove and reinstall the screws. Take care not to lose the screws during this
process.
Note 2: The center terminal screw in not used.
4 Turn on the analog multimeter (use a DMM if an analog meter is not available)
and set it to the lowest resistance range available.
5 Touch the leads of the meter together to ensure that the meter is working
properly. The meter should read less than 100 milliohms.
6 Measure the resistance between the - terminal to the chassis GRD.
Read meter display and note the value. The reading must indicate infinity
(open). A resistance less than infinity indicates a problem with the power
supply. In such a case follow the instructions in “Appendix C: Return of
material” on page 3-1 to return the power supply to Ciena.
7 If installing a redundant power connection, repeat step 3 through step 6 for
the second power supply.
Route power cables
8 At the power source, ensure that the circuit breakers that supply power to the
3928 are OFF and tagged Out of Service.
9 Route the power cables (load, return, and common) to the left side of the
3928 as appropriate for your site.
Note: Take care not to expose the cables to sharp edges during installation.
10 Tag all power cables in accordance with the engineering plan.
Prepare power cables
11 Strip the cable insulation back 5/16 in. (8 mm) and prepare the power cables
to accept a spade, compression-type terminal lug (Figure 5-3).
12 Cut a 2 in. (51 mm) length of clear 0.5 in. (12.7 mm) heat-shrink tubing.
13 Slide the tubing over the end of the power cables.
Note: The heat-shrink tubing must extend to the access hole where the wire
is crimped; however, it must not cover the hole.
14 Apply corrosion-preventing compound to exposed portion of the wire.

15 Crimp terminal lugs on the power cables (Figure 5-3) then use a heat gun to
shrink each sleeve. Refer toTable 5-1 for more information.
Figure 5-3
Facility power cable preparation
Stripped Facility Copper Power Cable
(Exposed copper conductor coated with NO-OX)
Heat Shrink Tubing
Spade Compression Type Terminal Lug
Crimp terminal lug on power cable
Shrink tubing over terminal lug
Connect power cables

16 Attach the lugs to the appropriate terminal block connector.
17 Reinstall and/or torque each connection to 12 inch-pounds (1.36
newton-meters).
18 If installing a redundant power connection, repeat step 16 and step 17 for the
second power supply.
19 Replace the terminal block protective cover that was removed in step 2 as
shown in Figure 5-4.
Figure 5-4
Power supply with terminal block cover installed
20 Dress the power cable to the left and use the cable support on the left chassis
bracket to help retain the cable. This helps relieve the cord weight from the
connector and avoid the inadvertent disconnection of the power supply cord.
—end—

Procedure 5-3
Verifying DC power and return cables
Prerequisites
• The circuit breakers at the BDFB (Battery Distribution Fuse Bay) that
supply - DC power to the 3928 chassis must be opened and tagged Out
of Service.
Step Action
1 Turn on the DMM and select the DC voltage setting.

2 Remove the terminal block protective cover
3 One by one, test pairs of power and return terminals on both power supplies
as follows:
a. Connect the DMM to measure the voltage at each pair of power supply
terminals, observing the following correct polarity:
— DMM positive (+) lead connected to the - volt terminal in each case
— DMM negative (-) lead connected to the return terminal in each case
b. Close the BDFB circuit breaker providing - DC power to the specified
terminal.
The PSA or PSB LED to the right of the power supplies will turn GREEN.
c. Check the meter reading again.
d. Verify the reading is within the ranges listed in Procedure 5-2.
Note: If the correct voltage or polarity is not present, additional
troubleshooting is required.
e. Have the second person open the BDFB circuit breaker removing power
from the specified terminal.
4 Reinstall the terminal block protective cover.
5 Ensure that circuit breakers at the BDFB that supply - DC power to the 3928
are still opened and tagged Out of Service.
—end—



6-1
Optics installation 6-
The following task flow summarizes the major steps of handling and installing
transceivers:
Start
“Handling a pluggable transceiver” on page 6-2
“Installing a pluggable optic” on page 6-3
End
The 3928 has 12 ports that accept pluggable transceivers. Each transceiver
is hot-swappable and can be removed from the 3928 without impacting traffic
running on the adjacent interfaces.
The 3928 supports multiple transceiver types to accommodate different needs

for wavelengths and reach.
• Refer to Packet Networking Transceivers Reference

(009-2011-602) for transceiver compatibility information, as well as
additional technical data for all supported transceivers.

6-2 Optics installation
Procedure 6-1
Handling a pluggable transceiver
Transceivers are shipped in protective boxes. Follow this procedure when
removing the transceiver from its protective packaging.
Procedure
Step Action
1 Connect the plug of an ESD wrist strap to the to an ESD jack on the
equipment rack. Ensure that the retractable cable is connected to the wrist
strap and that the chassis is properly grounded. Refer to “Installing the
ground connection” on page 4-12.
2 Place the wrist strap over your wrist.
3 Remove the device from its packaging.
—end—

Procedure 6-2
Installing a pluggable optic
The 3928 has 4 SFP+ ports that accept pluggable optics to support 10G/1G.
It also has 8 SFP ports that accept pluggable optics to support 1G/100M. All
SFP+ and SFP ports support SGMII and copper SFPs.
The SFP modules provide the media-specific portion of an interface, allowing

it to support Ethernet using different media types. One optic module can be
installed into each available port and can be hot swapped. Figure 6-1 shows
a typical pluggable optic module and its parts.
Figure 6-1
Pluggable Optic Modules
20-pin connector
Bottom of module
Note: If the optic does not install easily, reorient the optic and try again.
WARNING
ESD damage
To prevent ESD damage to electronic components, always use
an ESD wrist strap when handling modules.
Step Action
1 Remove the dust cover from the port.

2 Hold the optic module by the sides and position it so that the connector card
(rear of the optic) is facing the empty optic slot.
Note: If installed upside down, the optic will insert only halfway into the slot.
Remove the optic, turn it over, and reinstall. Do not forcibly insert an optic.

3 Gently insert the pluggable optic module into the available slot until it seats
completely. Take care not to crush the side clips, if present.
Note: Certain types of SFP transceivers have small springs/clips on each
side, near the front (connector) end. These springs may catch on the SFP
cage during insertion, and prevent the full insertion of the optic. Take extra
care when installing these types of optics, do not force the optic into the slot
if any resistance is felt. Bent springs may be carefully reformed with needle
nose pliers.
4 Gently pull on the optic to make sure that it has seated properly.
—end—
DANGER
Optic operation should be verified by observing the status
LEDs. Do not look into the laser to verify operation.
DANGER
Supported optics for this product have been demonstrated to
meet class 1 and class 1M requirements. Only optics that have
been qualified by Ciena should be used in this product. The list
of supported optics can be provided by your Ciena sales
engineer. These optics have been demonstrated to meet Class
1 eye safe levels by a Nationally recognized Authority(s) such
as The Food and Drug administration's 21CFR1040 Laser
Energy Source, UL 60950 Information Technology equipment
and European norms EN60825-1 and EN60825-2. Failure to
use laser transceivers which meet these standards could result
in eye damage to users or service personnel working around
the equipment.
CAUTION
Optical power range limit
The optical power at the end of the receive fiber entering an
optical port of the 3928 must be within the range of allowed
receive power for that optical module type. Received power
which is above that range may cause permanent damage to
the optical module.

CAUTION
Intra-building ports suitable for connection to intra-building or
unexposed wiring or cabling only
The intra-building ports of the equipment or subassembly are
suitable for connection to intra-building or unexposed wiring or
cabling only. The intra-building ports of the equipment or
subassembly must not be metallically connected to interfaces
that connect to the OSP or its wiring. These interfaces are
designed for use as intra-building interfaces only (Type 2 or
Type 4 ports as described in GR-1089-CORE, Issue 6) and
require isolation from the exposed OSP cabling. The addition
of Primary Protectors is not sufficient protection in order to
connect these interfaces metallically to OSP wiring.
Note: All copper Ethernet cables, both intra-system and those connecting
to the system should be shielded Cat 5e type minimum and terminated at
both ends.
You can now either install another optic, or install cabling for this port.

Procedure 6-3
Removing a pluggable optic
WARNING: To prevent ESD damage to electronic components, always use an ESD

wrist strap when handling modules.
Step Action
1 Disable customer traffic for the port.

2 Remove any cabling from the optic.
3 Press or pull on the ejector lever (depending on the type of optic used) and
gently pull the optic out of the slot.
CAUTION: Because invisible radiation may be emitted from the aperture of the port
when no fiber cable is connected, avoid exposure to radiation and do not stare into
open apertures.
WARNING: If you are not immediately re-installing another pluggable optic, install a
dust cover in the slot to protect it from ambient dust.
You can now install a different optic into this port, or install the removed optic
into a different port. Pluggable optic installation instructions are provided in
“Installing a pluggable optic” on page 6-3.
—end—

7-1
Cable installation 7-
When connecting cables to the 3928, always make only one connection at a
time. Ciena recommends that cables be connected in the following order:
1 Fiber cables
2 Ethernet cables
Note: All copper Ethernet cables, both intra-system and those connecting
to the system should be shielded Cat 5e type minimum, terminated at both
ends.
The following task flow summarizes the major steps for installing cables on the
3928.
Start
“Routing fiber cables” on page 7-4
“Routing copper cables” on page 7-5
“Installing the synchronization cable” on

page 7-6
“Installing the GPS/1PPS/TOD cable” on

page 7-9
“Connecting power cables” on page 7-10
End

7-2 Cable installation
Figure 7-1
3928 Faceplate
Table 7-1 summarizes the ports on the 3928 that accept some type of cabling.
Table 7-1
3928 interface summary
Port label Description
1-4 4 ports 1Gbps/100Mbps Ethernet using standard SFP modules. Each
port supports multiple SFP types to accommodate different
wavelengths and distance.
5-8 4 ports 1Gbps Ethernet using standard SFP modules. Each port
supports multiple SFP types to accommodate different wavelengths
and distance.
9 - 12 4 ports 10Gbps/1Gbps Ethernet using standard SFP+ modules. Each
port supports multiple SFP+ types to accommodate different
wavelengths and distance.
10 MHz (DC Only) 1 Mini coax GPS (10MHz) SMB Port frequency port in or out
(SW selectable)
1PPS (DC Only) 1 Mini coax 1PPS/ToD SMB interface in or out (SW
selectable)
BITS (DC Only) 1 RJ-45 BITS in or out, ToD in or out, or 1PPS in or out (SW
selectable)
SYNC (DC Only) 1 RJ-45 BITS in or out, ToD in or out, or 1PPS in or out (SW
selectable)
CONSOLE Serial EIA-561 (RJ-45) port. The serial console port.
MGMT Management port (RJ-45), supporting 10/100/1000Mbps.
Prerequisites
The individuals involved in installation must be trained in and have experience
with 3928 installations.
• The rack must be positioned and secured and installed in accordance with
the procedures in “Mounting the 3928” on page 4-1.

• Digital Multimeter (DMM)
• Utility knife
• Wire stripper

• Phillips screwdriver
Cable installation and guidelines
This guide assumes that the site's data cables have been properly installed in
a centrally wired distribution configuration. When installing fiber optic cables
and other network cabling, always have them installed and tested by a
technician who is certified by the Electronics Industry Association/
Telecommunications Industry Association (EIA/TIA). This ensures a quality
installation and presents one less variable to consider when troubleshooting.
WARNING
Intra-building connections
All electrical interfaces on this product are intended for intra-
building connections only. These interfaces are designed as
type 2 or type 4 ports, as described in GR-1089-CORE, Issue
6 and require isolation from the exposed outside plant cabling.

Procedure 7-1
Routing fiber cables
This section describes fiber management on the 3928 Service Delivery
Switch. The 3928 offers a cable support system that is installed in the rack
bracket.
Cables are routed to the 3928 in the following ways:
• Above the racks of equipment at the site, typically along some type of
overhead raceway, to the 3928
• In a raised floor environment, through under-floor raceways to the 3928
Note: All cables should be run in accordance with office cabling plans;
pay particular attention to customer diverse routing requirements.
Step Action
1 Determine where the cable slack will be located.

2 Route the cables toward the slack storage end.
3 For fiber SFPs, route the fiber cables through the cable support bracket on
either side of the 3928 chassis (see Figure 7-2).
Figure 7-2
Cable management in the 3928 Service Delivery Switch
4 For copper SFPs, route Ethernet cables to the right side of the chassis.
—end—
Continue installation with “Routing copper cables” on page 7-5.

Procedure 7-2
Routing copper cables
This section contains the procedure for routing Ethernet cables from the site
Ethernet connection point to the 3928 rack.
Note: All cables should be run in accordance with office cabling plans;
pay particular attention to customer diverse routing requirements.
Step Action
1 Route Ethernet cabling from the site Ethernet connection point to the 3928
rack.
2 Do one of the following:
— If the Ethernet cabling is located overhead, route the cable down to
the rack.
— If the Ethernet cabling is located under the floor, route the cable up
the rear of the rack.
3 Lace or tie the copper cables to the protector brackets and standoffs.
4 Connect the copper cable to the appropriate port
5 Dress the cable through either the left or the right cable support bracket.
—end—
The 3928 Service Delivery Switch hardware installation is complete.

Procedure 7-3
Installing the synchronization cable
Timing/SYNC interfaces are only offered on the DC version of the 3928. The
synchronization cable is connected to the BITS or the SYNC port on the
faceplate of the DC 3928 system. Selectable in software, these ports are used
for the BITS interface, 1PPS, or time-of-day (TOD) via an RJ-45 jack.
Plug the cable into the SYNC port after the cable has been trimmed and
connected to the wire wrap panel or terminating device. Ensure there is
sufficient slack to properly connect the cable to the faceplate.
Note: The BITS interface can be configured to be either BITS-IN or BITS-

OUT. It cannot be configured for both BITS-IN and BITS-OUT
simultaneously.
Prerequisites
• A synchronization cable. Ciena offers two optional cables for this interface
that are 6 ft. shielded cables with the following specifications:
– 100 Ohm cable with RJ-45 connectors
– 120 Ohm cable with RJ-45 connectors
One end has a shielded RJ-45 connector and the other end is
un-terminated. When using these cables, the shield of the un-terminated
end must be connected.
A customer-supplied cable is required if the length of the cable must be longer
than 6 ft. to meet the site plan. A customer-supplied cable can be used if:
• the cable is shielded
• the cable is CAT 5E or better
• the shield is terminated at both ends

Table 7-2 summarizes the wiring connections for the sync cable.
Table 7-2
Sync cable wiring connection summary
Pair Color Signal Pin
1 White Rx tip 1
Blue Rx ring 2
2 White ToD/1PPS 3
Green Tx tip 4
3 White Tx ring 5
Orange ToD/1PPS 6
4 White Shield 7
Brown Shield 8
Step Action
1 Route the synchronization cable for the 3928 so that it can extend from the
SYNC connector on the faceplate, then to the right of the chassis, through the
cable management guide, down the rack and over to the wire wrap panel or
terminating device.
2 If you are connecting to a wire wrap panel, use local practices to trim the cable
to the appropriate length and connect the leads to the wire wrap panel.
Note: Ensure that the shield of the un-terminated end is connected to
ground.

3 Determine whether the synchronization cable is to be connected to

terminating equipment:
If the Then
synchronization
cable
is to be connected • Identify the connector type required by the
to terminating terminating equipment and locate the appropriate
equipment connector.
• Use local practices to trim the cable to the
appropriate length and install the connector on the
cable.
• Plug the newly installed connector on the faceplate of
the terminating equipment.
Note: Ensure that the shield of the un-terminated end
is connected to ground.
is not to be go to step 4
connected to
terminating
equipment
4 Plug the RJ-45 connector into the SYNC port on the faceplate of the 3928
until you hear a click.
5 (Optional) Use a cable tie to secure the synchronization cable to the cable
guide or to the rack to further assist with cable retention.
—end—

Procedure 7-4
Installing the GPS/1PPS/TOD cable
Timing/SYNC interfaces are only offered on the DC version of the 3928. There
are two ports on the DC 3928 that use the GPS/1PPS/TOD cable:
• 1PPS
• 10MHz
Ciena offers a cable (170-0085-900) for connection to these ports. The cable
is 6 ft. long, with SMB connector on one end and a BNC connector on the
other.
This interface is classified as intra-building only.
Note: The 1PPS and 10MHz ports can be configured to be either input or
output references. These ports cannot provide both input and output
references simultaneously.
Step Action
1 Insert the mini-SMB connector into the port on the 3928.

2 Insert the BNC end of the cable into the port on the terminating device.
—end—

Procedure 7-5
Connecting power cables
After making the other connections to the 3928, connect the power cables.
Step Action
1 To connect the power cables:

If connecting Then
a DC unit: 1 Connect the power input wires at the source end and
tighten the set screws (if present).
2 Restore power to the input DC circuit.
3 Remove any Out-of-Service indicators.
an AC unit: 1 Make sure the source end of the AC power cable(s) is not
connected.
2 Connect the AC power cable to the PSA receptacle.
3 If using a redundant power supply, connect the second
AC power cable to the PSB receptacle.
4 Using one of the supplied cable ties, secure the power
cord for PSA to the chassis by inserting the cable tie into
the left anchor point, looping it over the top of the cord,
bringing it under the cord, then back over the top to feed
it through the right anchor point, and finally securing it as
seen in Figure 7-3 and cutting off the excess.
5 If using a redundant power supply, secure the power cord
for PSB in the same manner.
6 Dress the power cable to the left of the chassis and
secure as required.
7 Plug the other end of the power cord into a power source.
Figure 7-3
AC power cable management in the 3928 Service Delivery Switch
—end—

8-1
Zero Touch Provisioning 8-
Ciena’s Zero-Touch Provisioning is an automated configuration tool which

helps with fast and efficient network deployment such as the installation of:
• Correct SAOS software images
• Software license files
• Required Packet Networking node configuration files to the new devices
placed in the network
If the system will be configured by means of ZTP, some or all of the
configuration tasks in this section may not be required. Check with your
system administrator for appropriate guidance.
Figure 8-1
Zero Touch Provisioning work flow
When the NOC has created the work order, the device is shipped to the site
and installed. No configuration knowledge is required. The NOC operator then
pushes a service profile to the server where the configuration is stored. During

8-2 Zero Touch Provisioning
the boot-up procedure of the 3928, the configuration file is downloaded from
the server and the 3928 is configured. With the base configuration in place,
the rest of the configuration can be undertaken from the NOC with the help of
OneControl or ESM.
DHCP configuration
A DHCP server can be installed on any type of workstation operating system,
including Windows and Linux. This configuration process only needs to be
done once.
TFTP server configuration

The TFTP server is where all configuration and software files that the 3928
needs to access during the Zero Touch Provisioning process. Any workstation
can become a TFTP server, however, it is recommended that you chose a
permanent workstation, for example, ESM/ISM server or file server. The
directory structure for the TFTP server should be as shown in Figure 8-2:

Figure 8-2
TFTP server directory structure
DHCP Server settings
subnet 192.168.10.0 netmask 255.255.255.0 { root

option routers 192.168.10.254;
option subnet-mask 255.255.255.0;
filename (option-1) “/cesd/ciena/cmd/”
next-server (option -14

range 192.168.10.100-200;} Ciena
cmd package license config
dernhelm.xml saos <release> cn3928_license.txt cn3928_config.txt
Before beginning Zero Touch Provisioning

Before you begin Zero Touch Provisioning, perform the following tasks:
1 Pre-installation: Pre-install a DHCP and a TFTP server. The DHCP server
is used for temporarily assignments of the node ip-address, tftp-server-ip-
address, specification of the right directory where the command file is
located on the tftp server. The TFTP server is required for software,
configuration and license download. The DHCP and TFTP server should
be on the same platform. For Windows, use the tool Wina32. See
“Configuring DHCP” on page 8-7 and “Configuring the TFTP server using
Windows” on page 8-11.
2 Traffic Path: The DHCP and TFTP server must be reachable from the 3928
you are provisioning by using VLAN=127.
a. Verify the e2e communications using VLAN 127.
b. If you use a Windows system as the DHCP server and the TFTP
server, disable the firewalls before you start Zero Touch Provisioning.
c. If you are using your own PC, verify that your interface belongs to the
tagged or untagged VLAN 127. This means that if the interface only
sent untagged frames, you need to pop vid=127.
3 Activate DHCP-Relay: If the DHCP server does not belong to VLAN=127,
ensure that DHCP Relay is configured on all intermediate routers between
the 3928 and the DHCP server.

4 DHCP Process: When the 3928 is physically installed and the power is
switched on, the 3928 broadcast DHCP packets within the default
VLAN=127 towards the DHCP server. For more information, see “DHCP
interworking during setup” on page 8-6.
5 Troubleshooting with Wireshark: It is recommended to install Wireshark on
the DHCP server to verify the packet traffic in the event of failures during
the Zero Touch Provisioning process. See “Troubleshooting” on page
8-12.
6 File Structure: The file structure on the DHCP/TFTP server is shown in
Figure 8-2.
Figure 8-3 shows the tasks you need to do before you start Zero Touch
Provisioning.

Figure 8-3
Zero Touch Provisioning task flow
Zero Touch Provisioning
Pre-install a TFTP server
Verify e2e communication via

VLAN 127
Windows Yes Verify interface belongs

system as Disable firewalls
to VLAN 127
server?
No
Activate DHCP Relay
Mount/install the 3928
Power up the 3928
Connect NNI to physical ports
Verify ports are up
Install Wireshark

Procedure 8-1
DHCP interworking during setup
Step Action
1 Mount/install the 3928. See “Mounting the 3928” on page 4-1.

2 Switch on the power.
3 Connect the NNI ports to the physical ports.
4 Verify that the ports are operational.
5 Verify that the device can make a DHCP request on VLAN 127.
The following processes then occur:
— The DHCP server responds with the IP address, gateway, DNS, and
the TFTP server information used during the ZTP process.
— The 3928 requests the platform-specific command file from the TFTP
server.
— The 3928 runs the command file
— The TFTP server downloads the correct software load from the TFTP
server, if required.
— The TFTP server downloads the software license specified in the
command file.
— The TFTP server downloads the configuration specified in the
command file.
— The 3928 reboots, as directed in the command file.
—end—

Procedure 8-2
Configuring DHCP
Step Action
To configure DHCP using Linux

1 Install the DHCP server on a Linux workstation:
ddns-update-style interim;
ignore client-updates;
DHCPARGS=”eth0”;
option option-66 code 66 = text;
option option-67 code 67=text;
log facility local 6;
subnet <subnet> netmask <netmask> {
option routers <IP gateway>
option subnet-mask <netmask gateway>
option option-66 <TFTP server>;
option option-67 <directory>;
filename /ciena/cmd/;
range dynamic-bootp <address range>;
default-lease-time 216;
max-lease-time 216;
host ns {
next-server <name>.redhat.com;
hardware <MAC>;
fixed-address <server>;
where
subnet <subnet> is the subnet of the management network.
netmask is the netmask of the management network.
<netmask>
option routers <IP is the IP address of the default gateway.
gateway>
option subnet- is the netmask of the default gateway.
mask <netmask
option 66 <TFTP is the IP address of the TFTP server.
server>
option option-67 is the directory of the TFTP server that contains the
<directory> command files.
range dynamic- is the address range that can be used by the new device.
bootp <address
range>

where
next-server is the Linux server name.
<name>
hardware <MAC> is the MAC address of the server.
fixed-address is the IP address of the server.
<server>
To configure DHCP using Windows
2 Install the DHCP server on a Windows laptop using the freeware tool
Serva32. Enter the following information in the Serva32 Settings dialog:
• DHCP Server (select)
• DHCP Server/Proxy DHCP IP address
• IP pool 1st address/size
• Boot File
• Subnet Mask
• Router (3)
—end—
Example
The following example shows a typical dhcpd.conf file on a Linux server:
ddns-update-style interim;
ignore client-updates;
DHCPARGS=”eth0”;
option option-66 code 66 = text;
option option-67 code 67=text
log facility local 6;
subnet 192.8.0.0 netmask 255.255.0.0 {
option routers 192.211.103.5;
option subnet-mask 255.255.0.0;
option option-66 192.22.47.8;
option option-67 config;
filename "/ciena/cmd/";
range dynamic-bootp 192.8.0.5 192.8.0.254;
default-lease-time 216;
max-lease-time 216;
host ns {
next-server Linux.redhat.com;
hardware 255.255.0.0;
fixed-address 192.52.172.8;

Procedure 8-3
Configuring the command file
The command file contains information about the device to be provisioned. A
single command file can apply to a singular device (using the chassis MAC
address) or to a group of devices where three groups are defined. This
selection process occurs during the tftp-download of the command file from
the TFTP server to the 3928. The 3928 requests the command-file name with
the chassisMAC.xml. If this file is not valid, the 3928 requests to download the
file with the default predefined platform class name of dernhelm.xml.
Step Action
1 Download the command file from the TFTP server to the 3928.
<XmlWwpCommandFile>
<XmlCmdPlatformClass name=<device>
version=saos-<release>
operation="upgrade"
serviceAffecting="yes">
</XmlCmdPlatformClass>
<XmlCmdPlatformClass name="dernhelm"
configFilePath="myFolder/my-config-file.txt"
configFileRule="activate"
welcomeBanner=<file name>.txt"
licenseFile=<license>.txt"
version=saos-<release>
packagePath=<folder_path>
operation="install"
serviceAffecting="no"
ftpConfigFile=<ciena/defaultFtpConfig>
<SshKeyFile name="user1.pk2"></SshKeyFile>
</XmlWwpCommandFile>
where
<device> is the node name of the 3928.
saos-<release> is the SAOS version to load onto the 3928.
welcomeBanner= is the optional Welcome Banner on the 3928.
<file name>

where
licenses/ is a license file name on the FTP server
<license>.txt
packagePath=<fo is the path where the package folders are located.
lder_path>
ftpConfigFile=<ci is the default FTP configuration file
ena/
defaultFtpConfig>
—end—
Example
The following example shows a typical .xml command file:
<XmlWwpCommandFile>
<XmlCmdPlatformClass
name="3928"
version="saos-06-17-00-090"
operation="upgrade"
serviceAffecting="yes">
<XmlCmdPlatformClass name="dernhelm"
configFilePath="myFolder/my-config-file.txt"
configFileRule="activate"
welcomeBanner="myBannerFile.txt"
licenseFile="myLicenseFile.txt"
version="saos-06-17-00-090"
packagePath="folder1/folder2/folder3"
operation="install"
serviceAffecting="no"
ftpConfigFile="ciena/defaultFtpConfig">
</XmlWwpCommandFile>

Procedure 8-4
Configuring the TFTP server using Windows
You can enter the TFTP server settings using various TFTP software. For
example, in this procedure, steps are shown using the freeware tool Serva32.
Step Action
1 In the Serva32:Settings dialog, click TFTP Sever.

2 Click Blind TFTP to this address and select the IP address from the drop-
down menu.
3 Use the browse button to navigate to the TFTP server’s root directory.
4 For TFTP Security, click none.
5 Set the TFTP configuration settings.
6 Select the Advanced TFTP options.
7 Click OK.
—end—
Example
The following example shows possible settings of a TFTP server running on a
Windows laptop using Serva32.

Procedure 8-5
Troubleshooting
It is recommended that you run Wireshark on the DHCP server for any
troubleshooting. Ensure that you have completed the following pre-installation
checks:
• DHCP and the TFTP server are installed
• Wireshark is installed on the DHCP/TFTP server
• The firewall is disabled if using a Windows platform.
• For Linux/RedHat, check the firewall status, and disable it, if necessary.
• Ensure that there are no other DHCP servers already installed in the same
broadcast domain.
• Enable DHCP and the TFTP server.
Step Action
To perform traffic-path checks

1 Ensure that there is a router between the 3928 and the DHCP/TFTP server.
a. If there is a router, verify the DHCP-relay is configured on the router.
Ensure that the e2e traffic path via VLAN 127 is available on the
intermediate router.
b. If there is not a router, ensure that the e2e traffic path via VLAN 127 is
available.
To check Zero Touch Provisioning using Wireshark
2 Turn on the 3928 to be automatically commissioned using Zero Touch
Provisioning.
3 Use Wireshark trace in real time to detect any issues that can include wrong
subdirectories and .cmd files.

9-1
Configuring and using the 3928 9-
This task flow summarizes major steps of initial 3928 system configuration:
Start
“Powering on the 3928” on page 9-3
“Logging in through the serial console port” on page 9-4
“Creating a new user account” on page 9-5
“Deleting a user account” on page 9-8
“Configuring the remote management interface” on page 9-10
“Configuring an interface using DHCP” on page 9-11
“Setting the system host name” on page 9-13
“Configuring the local management interface” on page 9-14
“Accessing the CLI using Telnet” on page 9-16
“Resetting the 3928” on page 9-17
“Logging out of the system” on page 9-18
End

9-2 Configuring and using the 3928
ATTENTION
If you have completed the procedures contained in “Zero Touch Provisioning”
on page 8-1, you do not need to complete the procedures in this chapter.
Two different methods can be used to assign an IP address to the 3928:

• using a DHCP server to assign an IP address automatically
(recommended). See “Configuring an interface using DHCP” on page
9-11.
• configuring the IP address manually. See
— “Configuring the remote management interface” on page 9-10
— “Configuring the local management interface” on page 9-14
Note 1: If the device has not been assigned an IP address other than the
default IP address (either manually or through a DHCP server)
communication can only take place through the local management port.
Initial IP address configuration must therefore be done through the local
management port.
Note 2: If the device is a managed object of ESM, Blue Planet, or One
Control, the IP address should be changed by means of the management
software or remove the device from the management software, change the
IP address manually, then re-add it to the software.
CAUTION
Device communication
Use caution when setting an IP address or subnet mask, as the
new value takes effect immediately. If information is set that is
inconsistent with network settings, communication with the
device may no longer be possible. If all other troubleshooting
methods have been exhausted, recovery may be possible
using the Reset button.

Procedure 9-1
Powering on the 3928
In the normal course of installation, the system should be powered on at this
point. If the system is already powered on, skip to “Logging in through the
serial console port” on page 9-4.
Step Action
1 Connect the power cables to the chassis as described in “3928 Power

Connections” on page 5-1.
2 For DC units, at the BDFB, return power to the 3928 using the appropriate
circuit breakers, then remove the notices on these circuits that indicated that
they were Out of Service.
3 For AC Units, plug the source end of the power cord(s) into a power source.
The 3928 will power up.
4 Perform a visual inspection of the status LEDs. Refer to the summary of LED
indications in “Appendix A: LED overview” on page 10-1.
5 Dress the power cable to the left, through the cable support bracket at the left
of the chassis. A cable tie can be used to secure the power cord(s) to the
bracket.
—end—

Procedure 9-2
Logging in through the serial console port
The serial console port requires a null modem cable connected to a male
DB-9 to male RJ-45 cable to connect to the RJ-45 connector on the 3928.
Before you begin, ensure the 3928 is powered on.
Step Action
1 Ensure that the chassis is properly rack-mounted, grounded, and installed.

2 Plug one end of the null modem cable into the CONSOLE port on the 3928.
3 Connect a terminal or PC running terminal emulation software to the serial
console port using the recommended cable.
Note: The serial console port does not support connectivity to a modem.
4 If using a PC, launch the terminal emulation software.
5 At the prompt, configure the connected terminal with the following settings:
Character size = 8
Parity = None
Stop Bit = 1
Baud Rate = 9600 bps
Control = None
6 When the SAOS login prompt is displayed, press Enter to display the login
prompt. Enter the default user name and password.
username = su
password = wwp
—end—

Procedure 9-3
Creating a new user account
The 3928 is preconfigured with default user accounts. The default user
accounts are common to all Ciena Packet Networking products and are not
confidential. When you turn up the system, you need to configure new user
accounts and delete the default accounts in order to protect the system.
Ensure that the new passwords are captured and distributed according to site
security guidelines.
The default user accounts and passwords are summarized in Table 9-1.
Table 9-1
Default user accounts and passwords
User Name Password Access Rights Access Level
user < empty > Read-only Limited user — Monitors the system and gathers
information about the configuration and performance of
the system. A restricted command set protects user
accounts in this group from changing the state of the
system in a significant way or changing the system
configuration.
admin wwp Read/write Admin user — Makes significant system state changes
and modifies the system configuration. Admin user
accounts include all access rights of limited user
accounts.
su wwp Read/write/ Super user — Manages secure access to the switch

create through creation, deletion and modification of user
accounts. Super user accounts include all access rights
of admin user accounts. The primary purpose of super
user accounts is user account maintenance.
Only super user accounts have access to all user
administration commands. A user with a super user
account can create new user accounts at any access
level.
At least one user account at the super user access level
must be configured on the system.
gss pureethernet Read/write/ Diagnostic user — Supported for exclusive use by

create/debug Ciena Customer Support. It is not an access level
intended for use by the network operator.

Step Action
1 Create a new user account.

user create user <String>
access-level <limited|admin|super|diag>
echoless-password
2 The system prompts you to enter a password which is displayed as you type.
Enter Password:
3 After you enter the password you are prompted to verify the password string
you typed. The password is not displayed as you type.
Verify Password:
The system command prompt is displayed after you successfully verify the
password.
4 Display the accounts in the system.
user show
5 Repeat step 1 through step 4 for every remaining user account you want to
create.
6 When you are finished creating user accounts, save and complete the
process.
configuration save
—end—
Example
This section provides an example for SAOS 6.x.
SAOS 6.x
The following example creates a super user account, NewSuper, with an
echoless password.
> user create user NewSuper access-level super echoless-

password

The following sample output for the user show command confirms that the
super user account NewSuper was created.
> user show
+---------------- USER ACCOUNT TABLE ----------------+

| Username | Privilege |
+----------------------------------+-----------------+
| New2 | super |
| NewSuper | super |
| admin | admin |
| ann | super |
| gss | diag |
| su | super |
| user | limited |
+----------------------------------+-----------------+
+--------------- USER ACCOUNT STATUS ----------------+

| | Max Network | Current Active |
| User Access Level | Permitted | Network | Serial |
+-------------------+-------------+---------+--------+
| Limited Users | 5 | 0 | 0 |
| Admin Users | 5 | 0 | 0 |
| Super Users | 5 | 2 | 0 |
| Diag Users | 12 | 0 | 0 |
| Total Users | 12 | 2 | 0 |
+-------------------+-------------+---------+--------+
+-------------- USER ACCOUNT SETTINGS ---------------+

| Setting | Value |
+----------------------------------+-----------------+
| Minimum Password Length | 0 |
+----------------------------------+-----------------+

Procedure 9-4
Deleting a user account
After you have created new user accounts for all access levels described in
Table 9-1, delete the default user accounts. At least one user with super user
privileges must be configured on the device.
Step Action
1 Identify the user name of the account to be deleted.

2 Delete the account.
user delete user <user>
For example, the following command deletes the user account su:
user delete user su
3 Display the accounts in the system.
user show

Example output:
+---------------- USER ACCOUNT TABLE ----------------+
| Username | Privilege |
+----------------------------------+-----------------+
| New2 | super |
| NewSuper | super |
| admin | admin |
| atn | super |
| gss | diag |
| user | limited |
+----------------------------------+-----------------+
+--------------- USER ACCOUNT STATUS ----------------+

| | Max Network | Current Active |
| User Access Level | Permitted | Network | Serial |
+-------------------+-------------+---------+--------+
| Limited Users | 5 | 0 | 0 |
| Admin Users | 5 | 0 | 0 |
| Super Users | 3 | 2 | 0 |
| Diag Users | 12 | 0 | 0 |
| Total Users | 12 | 2 | 0 |
+-------------------+-------------+---------+--------+
+-------------- USER ACCOUNT SETTINGS ---------------+

| Setting | Value |
+----------------------------------+-----------------+
| Minimum Password Length | 0 |
+----------------------------------+-----------------+
4 Repeat step 1 through step 3 for every remaining user account you want to
delete.
5 When you are finished deleting user accounts, save and complete the
process.
configuration save
—end—

Procedure 9-5
Configuring the remote management interface
The factory default IP address and subnet for the remote interface is
0.0.0.0:0.0.0.0. These values will be entered if the system is reset to factory
defaults.
You can configure the remote management interface directly. The default
priority for the remote management interface defaults to 7 and is not
configurable.
Note: The local and remote management interfaces cannot be configured

to the same IP subnet.
Step Action
1 Ensure DHCP is disabled.

dhcp client disable
2 Modify the remote management interface configuration.
interface remote set {[ip <IpAddressWithMask>], [vlan
<Vlan>], [gateway <IpAddress>}]
Note: You can change the IPv4 gateway in the same command line as the
IP address to avoid loss of connectivity due to mismatch between IP and
gateway. If you specified a gateway IP address in step 2, skip to step 4.
3 Configure a default gateway.
interface set gateway <IpAddress>
4 Validate that your changes were made.
interface remote show
5 Save and complete the process.
configuration save
—end—

Procedure 9-6
Configuring an interface using DHCP
DHCP can be used for automatic configuration on IP networks. By default,
DHCP is enabled to run on the remote interface. When DHCP is disabled,
static IP addresses must be assigned for all interfaces. When DHCP is
enabled, you have the option of using it to configure the remote interface or
the local interface, but not both. The interface that is not using DHCP must
have a static IP address.
If the interface is running DHCP, the DHCP server assigns an IP address and
you cannot access the static IP address you configured on the interface.
Even if you are running DHCP on an interface, you may want to manually
configure the interface so that there is a valid static IP address defined for the
interface when DHCP is not running.
• To manually configure a remote interface, see “Configuring the remote
management interface” on page 9-10.
• To manually configure a local interface, see “Configuring the local
management interface” on page 9-14.
Note: Ensure that DHCP is disabled while you are configuring the remote
or local interface.
Step Action
1 Display DHCP information.

dhcp client show
Example output where DHCP is disabled and configured to run on the local
interface:
+------------------- DHCP CLIENT STATE --------------------+
| Parameter | Value |
+------------------------------------+---------------------+
| Interface Name | local |
| Admin State | Disabled |
| Oper State | Disabled |
| DHCP State | Disabled |
| Discovery Interval | 30 |
| Lease Time (days hh:mm:ss) | 0:00:00:00 |
| Lease Remaining (seconds) | 0 |
| Renewal (T1) Time (seconds) | 0 |
| Rebinding (T2) Time (seconds) | 0 |
| DHCP Server | :: |
+------------------------------------+---------------------+
2 Set which interface will use DHCP.
dhcp client set interface <interfacetype>

For example, to configure a remote interface:

dhcp client set interface remote
3 Enable DHCP.
dhcp client enable
4 Verify that the DHCP server is bound to the interface.
dhcp client show
Example output where DHCP is enabled and running on the remote interface:
+------------------- DHCP CLIENT STATE --------------------+
| Parameter | Value |
+------------------------------------+---------------------+
| Interface Name | remote |
| Admin State | Enabled |
| Oper State | Enabled |
| DHCP State | Enabled |
| Discovery Interval | 30 |
| Lease Time (days hh:mm:ss) | 0:00:00:00 |
| Lease Remaining (seconds) | 0 |
| Renewal (T1) Time (seconds) | 0 |
| Rebinding (T2) Time (seconds) | 0 |
| DHCP Server | :: |
+------------------------------------+---------------------+
configuration save
—end—

Procedure 9-7
Setting the system host name
The system host name is a string used to uniquely identify the system. The
system host name replaces the default user prompt with a user-defined name.
The host name can be set manually, through DHCP, or through SNMP.
The following rules apply when setting a host name:

• String between 2 and 63 characters.
• The host name must not be an IP address.
• No spaces are allowed.
• At least one character must be alpha (a-z) or a dash (-).
• Host name is case sensitive.
• The following special characters are not allowed: “ % * ? !
Step Action
1 Set the system host name.

system set host-name <newhostname>
For example, to change the system prompt from the default prompt to
3928_alpha_MainSt_CO>:
system set host-name 3928_Alpha_MainSt_CO
configuration save
—end—

Procedure 9-8
Configuring the local management interface
The local management interface accepts untagged packets only; all tagged
packets are dropped.
The factory default IP addresses and subnets for 3928 are documented in
39XX/51XX Product Fundamentals. The default values are automatically
entered if the switch is reset to factory defaults.
You can configure the local management interface directly by using this
procedure, or automatically by using DHCP. See “Configuring an interface
using DHCP” on page 9-11.
Note 1: The local and remote management interfaces cannot be

configured to the same IP subnet.
Note 2: If the device is a managed object of ESM or OneControl, the IP
address should be changed by means of ESM or remove the device from
ESM, change the IP address manually, and then re-add to ESM.
CAUTION
Device communication
Use caution when setting an IP address or subnet mask, as the
new value takes effect immediately. If information is set that is
inconsistent with network settings, communication with the
device may no longer be possible. If all other troubleshooting
methods have been exhausted, recovery may be possible
using the Reset button.
Step Action
1 Ensure DHCP is disabled.

dhcp client disable
2 Modify the local management interface configuration.
interface local set {[ip <IpAddress>], [subnet
<SubnetMask>]}
3 Configure a default gateway if you did not already configure one in
“Accessing the CLI using Telnet” on page 9-16.
interface set gateway <IpAddress>
4 Validate that your changes were made.
interface local show
Example output:

+----------------------------------- local -----------------------------------+

| Parameter | Operational | User | DHCP |
+----------------------+-------------------+-----------------+-----------------+
| IP Address | 10.10.120.165 | 172.16.233.214 | 10.10.120.165 |
| Subnet Mask | 255.255.255.0 | 255.255.255.0 | 255.255.255.0 |
+----------------------+-------------------+-----------------+-----------------+
| Index | 3 | | |
| Admin State | Enabled | | |
| Oper State | Enabled | | |
| Broadcast Address | 10.10.120.255 | | |
| MAC Address | 00:02:a1:07:ef:1e | | |
| VLAN | 0 | | |
| Priority | 0 | | |
| MTU | 1500 | | |
+----------------------+-------------------+-----------------+-----------------+

configuration save
—end—

Procedure 9-9
Accessing the CLI using Telnet
Once the remote interface is configured with a valid IP address, you can
access the device through Telnet.
The Telnet client must have a route set up to allow access to the device. See
step 3 of “Configuring the remote management interface” on page 9-10.
Note: A maximum of 10 Telnet sessions can be connected at the same

time.
Step Action
1 Use a Telnet client to connect to the 3928.

Telnet <IpAddress>
2 At the login prompt enter a valid user name and password.
Example:
3928 00:02:A1:07:B0:80
SAOS is True Carrier Ethernet TM software.
3928 login: su
Password:
SAOS is True Carrier Ethernet TM software.
Welcome to the shell.
—end—

Procedure 9-10
Resetting the 3928
You can reset the 3928 using the chassis reboot command. This
command has a 10-second delay by default. See the 39xx/51xx Command
Reference for other reboot options.
Step Action
1 Reboot the 3928:

chassis reboot
—end—

Procedure 9-11
Logging out of the system
When you have completed your initial system configuration, you can log out of
the system and remove the connection to the serial console port.
Note: Before you disconnect from the system, ensure that you have
saved the configuration using the configuration save command.
Step Action
1 At the prompt, enter the following command:

exit
2 Remove the cable connecting the console port to the serial port on the
terminal or PC.
—end—

A-1
Appendix A: LED overview 10-
This chapter provides the following troubleshooting information for the 3928.
• “LED operation”
• “System status LEDs”
• “SFP port LEDs”
• “10G/1G SFP+ port LEDs”
• “RJ45 MGMT/Console LEDs”
• “RJ45 BITS/SYNC LEDs”
• “Reset button” on page 10-7
LED operation
This section contains an overview of the LED indications available in the
system. It contains the following sections:
• On - The LED lights steadily.
• Off - The LED is off.
• Blinking - The LED cycles on and off in equal time periods.
All interfaces on the 3928 are accessible from the faceplate of the unit. Most
interfaces have integrated LEDs which provide status information for the port.
The Console port does not have LEDs.

A-2 Appendix A: LED overview
System status LEDs

The unit status LEDs communicate system operational status. There are five
LEDs for system information. They are to the left of SFP port 1. See Figure
A-1.
Figure A-1
Unit Status LEDs on a 3928 system
Status LEDs
Table A-1
Unit status LEDs on a 3928 system
LED Indication Description
STAT Off Indicates an alarm condition.
Green Indicates status normal/system ready.
Blinking Green System is initializing and performing self tests.
ALRM Off Indicates normal operation condition.
Yellow or Blinking Indicates POST failure, port failure, or other error condition.
Yellow
PSA Off System is not powered or a failure has occurred on power

supply A.
Green Indicates power is on and operating normally.
PSB Off System is not powered or a failure has occurred on power

supply B.
Green Indicates power is on and operating normally.

Table A-1
Unit status LEDs on a 3928 system
SYNC Off The system is in free run timing mode.
Green The system is operating normally and is locked to a

synchronization source such as external input, 1588,
SyncE.
Blinking Green The system is acquiring synchronization.
Yellow The system is in holdover timing mode. For example,

phase locked loop (PLL) is holding the system within
frequency drift tolerance.

SFP port LEDs

Each 1G/100Mbps SFP port has two LEDs labeled LNK/ACT and SPD (ports
1-8). The LEDs are located under the port connectors. These LEDs are shown
in Figure A-2.
Figure A-2
SFP port LEDs
LNK/ACT SPD
Table A-2
SFP port LEDs
LNK / ACT Off The port is not operational.
Green Indicates that the link is operational (the port is and optical
carrier are operating normally).
Blinking Green The port is currently receiving or transmitting Ethernet

packets.
SPD Yellow Port speed is 100 Mbps.
Green Port speed is 1 Gbps.

10G/1G SFP+ port LEDs

Each 10G/1G SFP+ port has two LEDs labeled LNK/ACT and SPD (ports 9-
12). The LEDs are located under the port connectors. These LEDs are shown
in Figure A-2.
Figure A-3
SFP port LEDs
LNK/ACT SPD
Table A-3
SFP port LEDs
LNK / ACT Off The port is not operational.
Green Indicates that the link is operational (the port is and optical
carrier are operating normally).
Blinking Green The port is currently receiving or transmitting Ethernet

packets.
SPD Yellow Port speed is 1 Gbps.
Green Port speed is 10 Gbps.

RJ45 MGMT/Console LEDs

The MGMT and Console ports have two LEDs associated with them. They are
located at the top of the MGMT port and at the bottom of the console port.
They indicate port status and speed. See Figure A-4.
Figure A-4
RJ-45 LEDs
LNK/ACT SPD
Table A-4
RJ-45 port LEDs
LNK/ACT Off The port is not operational.
Green Indicates a valid network connection.
Blinking Green Indicates transmit and receive activity.
SPD Off Port speed is 10 Mbps or 100 Mbps.
Yellow Port speed is 1000 Mbps.

RJ45 BITS/SYNC LEDs

The BITS/SYNC ports, offered on the DC 3928 only, haves two LEDs
associated with them. They are located at the top of the BITS RJ-45 port and
the bottom of the SYNC port. They indicate BITS Out and BITS In status. See
Figure A-5.
Figure A-5
RJ-45 BITS LEDs
BITS Out BITS In
Table A-5
RJ-45 port LEDs
BITS Out Off The port is not provisioned or is not active.
Green Port is provisioned and enabled.
Blinking Green Port is in maintenance state (loopback).
BITS In Off LOS is not detected on the receive signal or no signal

present.
Yellow Input signal is being received.
Reset button
The chassis can be reset using the chassis reboot command. This is the
recommended way to reset the system.
A reset is necessary when the system is locked up and there is no

communication via normal means. This means that you cannot access the CLI
via the serial console or Telnet.

The reset button on the 3928 is recessed behind the faceplate to avoid
accidental depressing. You will need a straightened paper clip or similar small
tool to depress the reset button. The reset button is located just to the right of
port 12 on the far right of the chassis. Figure A-6 shows the location of the
reset button.
Figure A-6
Location of the 3928 reset button
Reset Button
There are two different types of resets:

• Quick reset, which is accomplished by depressing the reset button for less
than three seconds. A quick reset reboots the system with the current
saved configuration. When you press the reset button for less than 3
seconds, all the LEDs on the faceplate will be lit.
• Hard reset, which is accomplished by depressing the reset button for 3
seconds or more continuously. A hard reset is necessary when the quick
reset does not work. When you press the reset button for more than 3
seconds, all the LEDs on the faceplate will be lit, then they will flash to
indicate that the hard reset has been initiated. A hard reset erases the
current configuration and restores the unit to the factory default settings.
See 39XX/51XX Product Fundamentals for more information about the
factory default settings.
If the 3928 system was in a non-responsive state when the reset button was
depressed, the following LED indications will occur after the reset button is
released:
• The port LEDs will count down while the state dump is in progress. The
count down will start with all port LEDs on, and will turn off LEDs in
sequence until they are all off. This sequence will repeat until the state-
dump has completed.
• When the system reboots, the LEDs proceed through the normal startup
behavior with the STAT LED blinking green until the system has initialized.

B-1
Appendix B: Proper handling of the 3928 2-
This appendix describes the proper handling procedures for the 3928 Service
Delivery Switch. Improper handling or added pressure to sensitive
components can have the following consequences:
• A damaged board that does not function properly when the unit is in
operational use
• A misdiagnosed failure analysis report for a returned (RMA) unit
Proper handling prevents such damage to the unit.
CAUTION
Risk of damage to circuit packs and backplanes
equipment and follow ESD procedures.
Devices containing integrated circuits can be damaged by static electricity that

builds up on work surfaces and personnel. The effect of ESD damage may be
immediate failure or it may manifest itself as a latent failure affecting the
reliability of the equipment.
Observe the following precautions to avoid static charges and discharges:
• Assume that the chassis contains solid state electronic components that
can be damaged by ESD.
• When handling the chassis (for example, storing, installing, or removing),
always wear a grounded wrist strap or wear a heel strap and stand on a
grounded, static-dissipating floor mat.
• Never touch the components, conductors, or connector pins of the
chassis.
• If possible, do not remove the chassis from the packaging until they are
ready for use.
• If possible, open all packaging at a static-safe work station using properly
grounded wrist straps and static-dissipating table mats.

B-2 Appendix B: Proper handling of the 3928
• Always store and transport chassis in static-safe packaging.

To avoid physical damage, observe the following precautions:
• Store all chassis in the original protective packaging container. Do not

stack chassis without the use of the original protective packaging
containers.
This section contains the following procedures:
• “Creating an ESD connection to the rack” on page 2-3
Prerequisites
The following are required whenever handling the 3928 Service Delivery
Switch:
• ESD-guard wrist strap

• ESD-guard heel grounders
• Phillips screw driver
• Antistatic bag or antistatic box
• When handling, installing, or removing the 3928 Service Delivery Switch,

ensure the chassis is stored in ESD-protective packaging when not
installed in an equipment shelf.

Appendix B: Proper handling of the 3928 B-3
Procedure B-1
Creating an ESD connection to the rack
The 3928 chassis is not equipped with an ESD jack. Make sure you are
grounded to the equipment rack.
Step Action
1 Place the ESD wrist strap over your wrist.

2 Connect the plug of the ESD wrist strap to an ESD jack on the equipment
rack. Ensure that the retractable cable is connected to the wrist strap and the
chassis.
—end—

B-4 Appendix B: Proper handling of the 3928

C-1
Appendix C: Return of material 3-
This appendix describes how to obtain a Ciena RMA number and how to
return a defective 3928 to Ciena Corporation.

The following tools and equipment must be available at the installation site:
• ESD-guard wrist strap

• ESD-guard heel grounders
• A Phillips screwdriver of suitable size to accommodate No. 1 screws.
• Antistatic bag
CAUTION
Risk of damage to circuits
equipment and follow ESD procedures.

C-2 Appendix C: Return of material
Procedure C-1
Returning materials
All returned equipment must have a Ciena RMA number. Ciena Corporation
is not responsible for any item returned without this identifier.
Step Action
1 Obtain an RMA number by contacting the Ciena Customer Support

Representative (CSR) and providing the following information:
• Serial number of item to be returned
• Model number of item to be returned
• Description of problem
• Return address and phone number
• Declaration of emergency or non-emergency condition
Refer to the information listed on the copyright page of this document for
contact information.
Note: The Ciena CSR assigns an RMA number, which is added to the RMA
database and is used to track the defective item. A replacement item is
shipped to the customer, according to terms of the Customer Contract for
Warranty (repair or replace).
2 Follow the procedures found in Appendix B: Proper handling of the 3928 to
make an ESD connection to the rack and remove the faulty chassis,
3 Follow the procedures found in Mounting the 3928 to install the new chassis,
4 After the replacement item has been received, unpacked and installed, reuse
the shipping container and packing materials to return the defective item to
Ciena Corporation. Install clean dust caps over all optical connectors.
Note: If a preprinted air bill is not available for shipping the return part,
contact your account representative for further guidance or refer to:
http://www.ciena.com/support/
5 Affix the preprinted air bill to the shipping container.
6 Arrange for the shipper to collect the shipping container.
—end—

D-1
Appendix D: Technical specifications 4-
This chapter summarizes the technical specifications for 3928.
Table D-1
Specifications
Feature Specification
Fault Tolerance • Redundant power supplies
Power Rating • AC Input Power Two integrated AC power supplies

100 volts to 240 volts AC
• DC Input Power Two integrated DC power supplies

+24V, -24V, -36V, -48VDC Nominal
Terminal blocks with covers
Power Consumption • Typical Power Consumption AC: 66W

DC: 48W
• Maximum Power AC: 76W
Consumption DC: 56.2W
Connector Types • 4x 1G/100M SFP ports SFP optics
• 4x 1G SFP ports SFP optics
• 4x 10G/1G SFP+ ports SFP+ optics
• 1x SYNC port (BITS/TOD) RJ-45 (custom cable)- DC only
• 1x BITS port (BITS/TOD) RJ-45 (custom cable)- DC only
• 1 x 10 MHz 50 Ohm SMB interface- DC only
• 1x PPS 50 Ohm SMB interface- DC only
• Console Port RJ-45 (EIA-561)
• IEC C14 AC power connector AC only
• DC Terminal Block terminal spade- DC only

D-2 Appendix D: Technical specifications
Table D-1
Specifications (continued)
Feature Specification
Physical • Chassis Dimensions 4.45 cm H x 44.53 cm W x 23.28 cm D

(1.75 in H x 17.53 in W x 9.17 in D)
• Rack Unit Height 1 RU
• Weight 3.63 kg (8.0 lbs)
Environmental • Ambient Operating Includes indoor locations and partially

Temperature controlled environments.
DC version:
-40C to +65C (-40F to 149F)
AC version:
0C to +50C (32F to 122F)
• Operating Humidity 5% to 95%, non-condensing
• Storage -40C to +70C (-40F to 158F)

E-1
Appendix E: Regulatory compliance 5-
This chapter lists the different agency approval declarations for 3928. It also
includes installation safety notes. See Table E-2.
Health and safety

The health, safety and welfare of engineers and support staff is of paramount
importance to Ciena. Implementing a safe system of work with safe people is
an integral component of our procedures and an absolute requirement under
the provisions of the Health & Safety at Work Act 1974.
Ciena recognizes the importance of all matters of Health & Safety. By suitably
addressing Health & Safety issues from the outset, engineers and operatives
are able to implement installation contract safely, smoothly and efficiently.
A comprehensive set of procedures exist to control our activities and define

our Health and Safety requirements. These are rigorously adhered to by all
Ciena employees.
Reference statements re H&SWA 1974 and Management of H&SWA

Regulations 1998. Prior to commencement of installation, Supplier
representatives need to be aware of any site specific risk assessments /
processes / evacuation procedures etc.
Compliance information
Part 15 of the Federal Communications Commission (FCC): Interference
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses and can radiate unintentional radio frequency
(RF) energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation

E-2 Appendix E: Regulatory compliance
of this equipment in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his or her
own expense.
CAUTION
If the device is changed or modified without permission from
Ciena, the user may void their authority to operate the
equipment.
Note: This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Industry Canada notice

This product is a class A digital apparatus that complies with Canadian ICES-
003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
EN55022 Class A notice

This is a Class A product. In a domestic environment, this product may cause
radio interference in which case the user may be required to take adequate
measures.
VCCI statement (Japan/Nippon only)

Food and Drug Administration (FDA) laser safety warning

This product contains a laser diode. Ciena Corporation strongly recommends
that users and maintenance and service personnel comply with the following
standards and regulations in the design, modification, operation,
maintenance, and service of lasers and fiber-optic devices:
Table E-1
Regulatory approval declarations for 3928 systems
Jurisdiction Type Title
Federal, US Regulation FDA 21 CFR 1040.10/.11.
Federal, US Guidelines OSHA
United States Standard ANSI Z136 series
International Standard IEC 60825-1 series
European Union Standard EN 60825-1 series
It is further recommended that the owner of this equipment determine and

ensure conformance with any specific and applicable local regulations.
Class 1 laser product notice

The Ciena Corporation 3928 Service Delivery Switch when operating
normally with all doors and access covers installed, all energized fiber cabling
connected, and protective caps/covers installed on all unused optical
connectors is a Class 1 laser product as identified by US FDA21CFR1040.10/
.11; Class 1 laser product as defined by IEC 60825-1:2007 and EN 60825-
1:2007; and OFCS SG1 as defined by ANSI Z136.1/.2/.
Environmental impact statement

Ciena equipment contains no hazardous materials as defined by the United
States Environmental Protection Agency (USEPA). Ciena recommends that
all failed products be returned to Ciena for failure analysis and proper
disposal.
Restricted access location

This equipment is intended for installation in a Restricted Access Location.

Bonding and grounding
CAUTION
Intra-Building Lightning
To comply with intrabuilding lightning and surge requirements,
intrabuilding wiring must be shielded, and the shield for the
wiring must be grounded at both ends.
WARNING
Intra-building connections
The intra-building ports of this equipment or subassembly are
suitable for connection to intra-building or unexposed cabling
or wiring only. The intra-building ports of the equipment or
subassembly MUST NOT be metallically connected to
interfaces that connect to the OSP or its wiring. These
interfaces are designed for use as intra-building interfaces only
(Type 2 or Type 4 ports as described in GR-1089-CORE) and
require isolation from the exposed OSP cabling. The addition
of Primary Protectors is not sufficient protection in order to
connect these interfaces metallically to OSP wiring.
WARNING
Chassis Ground Connection
For DC powered systems, the chassis ground connection must
be installed.
For AC systems, the safety ground is the supply cord and the
chassis ground is only a supplemental ground.
This product is intended for isolated DC return (DC-I) installations. The DC

return terminal is not and shall not be connected to the equipment frame or
the grounding means of the equipment.
This equipment is suitable for installation in Network Telecommunication

Facilities.
This equipment is suitable for installation as part of the Common Bonding

Network.
Toxic emissions
Ciena equipment releases no toxic emissions.
Telcordia document standards

The format and structure of this document is derived from the Telcordia
Generic Requirements for Supplier-Provided Documentation, GR-454-CORE.

Standards compliance
Safety
• 2014/35/EU — Low Voltage Directive
• CAN/CSA 22.2 No. 60950-1-03 (Canada)
• UL 60950-1 (US)
• IEC 60950-1 (International)
• EN 60950-1 (EU)
EMC
• 2014/30/EU — EMC Directive
• CISPR 22/24
• EN55022 (1994) Class A
• EN55022 (2006) Class A
• FCC 47CFR Part 15 Class A
• FCC Part 15:1998 Class A
• ICES-003
Environmental
• RoHS 2002/95/EC
• WEEE 2002/96/EC
Customer
• NEBS Level 3
• GR-63 and GR-1089
• ETSI/EN 300 019 Class 1.2, 2.2, and 3.2
• ETSI/EN 300 132
• ETSI/EN 300 386
Safety information and instructions
This manual is intended for customers, certified system installation
technicians, test engineers, technical support technicians, and other
personnel responsible for installing the 3928 chassis.
The procedures in this manual require the user to understand and follow the
safety practices at your site as well as those identified in this manual. Before
applying power and turning up any hardware, check the installation location
for adequate temperature, humidity and electrical requirements. This manual
describes the electrical, physical and environmental specifications for the
3928 chassis. Turn-up and test personnel should work closely with systems
integration personnel to ensure a functional installation.

• The exclamation point within an equilateral triangle is intended to alert the

user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the product. When installing,
operating, or maintaining this equipment, basic safety precautions should
always be followed to reduce the risk of fire, electrical shock and injury to
persons:
• Use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous laser radiation exposure.
• Read and understand all instructions before executing any activity.
• Follow all warnings and instructions marked on this product.
• For information on proper mounting instructions, read the appropriate
section of this manual.
• The metallic telecommunications interface should not leave the building
premises unless connected to telecommunication devices providing
primary and secondary protection as applicable.
• This product should only be operated from the type of power source
indicated on the marking label.
• The -48VDC input terminals are only provided for installations in
Restricted Access Areas locations.
• Do not install telecommunications wiring during a lightning storm.
• Do not touch un-insulated wiring or terminals carrying direct current or
leave this wiring exposed. Protect and tape wiring and terminals to avoid
risk of fire, electric shock, and injury to service personnel.
• Do not touch un-insulated wires or terminals unless the line has been
disconnected at the network interface.
• To reduce the risk of electrical shock, do not disassemble this product.
Trained personnel should only perform service. Opening or removing
covers and/or circuit boards may expose you to dangerous voltages or
other risks. Incorrect re-assembly can cause electric shock or fire when
the unit is subsequently used.
• Ensure that there is no exposed wire when the input power cables are
connected to the unit.
• Installation must include an independent frame ground drop to building
ground.
• This equipment is to be installed only in Restricted Access Areas on
business and customer premises in accordance with Articles 110-16, 110-
18 of the National Electrical Code, ANSI/NFPA No. 70. Other installations
exempt from the enforcement of the National Electrical Code may be
engineered according to the accepted practices of the local
telecommunications utility.

• Do not stack anything on top of this unit. The mounting brackets provided
with this unit are designed to support only the weight of this unit, if they fail
due to excess weight, it can cause bodily injury and damage the
equipment.
• When connecting to the DC supply, a readily accessible disconnect device
shall be incorporated in the building installation wiring.
WARNING
Non-Field Replaceable
The chassis of the 3928 should never be opened under any
circumstances. Opening the chassis will void the warranty.
The system chassis must be returned to Ciena for service or

replacement.
Power supply modules and transceivers are not field-

replaceable. The unit must be returned to Ciena for service or
replacement.
DANGER
Risk of damage to equipment or personnel
When connecting power supply terminals to the power source,
each power feed must be individually protected by an external
facility 20A (or lower) protection device, such that at all times,
the current through any particular PDU feed will never exceed
20A.
DANGER
Risk of damage to equipment or personnel
When connecting power supply terminals to power sources,
external power cables used must be rated appropriately to
safely carry the full current load of 1.5A under all relevant
environmental conditions that exist at the area where the
product is installed and operated.
Voltage precaution
DANGER
-48 volts DC or 230 volts AC is present in this equipment, and
120/240 volts AC is present in some of the test equipment used
with this equipment. Contact can cause personal injury. Take
appropriate safety precautions.

A voltage of -48 volts DC is present in the 3928 as a power source for normal
equipment operation. Depending on the facility, a voltage of either 120 or 240
volts AC is also present for test equipment, tools, and lighting. Personnel
should exercise safety precautions when connecting, measuring, and
disconnecting all voltage supply lines.
• Observe the following precautions to avoid voltage shock:

• Never use both hands when working on or near a voltage source.
• Use the buddy system when working around voltage sources.
• Ensure that rescue and first aid equipment is available and accessible.
• Remove watches, rings, necklaces, and other conductive devices that
might come in contact with live voltages or high energy sources such as a
48 v battery bank.
• Before activating circuits, ensure that other personnel are not in contact
with voltage sources.
• Deactivate power whenever possible before performing maintenance on
system components.
General static electricity precautions
CAUTION
Risk of damage to circuit packs and backplanes
equipment or making connections to the equipment and follow
ESD procedures.
A damaging static electrical charge can be generated by the rubbing and

sliding of materials against each other. Different materials have different
potentials of generating and holding a static electric charge. Plastic materials
similar to nylon and polyester are capable of generating and holding a
potentially large damaging static electricity charge. Materials similar to cotton
do not typically have the potential to generate and hold a charge. The buildup
of static electricity can be of a sufficient potential to damage electronic
circuitry. When working on Ciena equipment or any interconnecting electrical/
optical cabling, always wear an approved personnel ground device.
Industry experience has shown that all devices containing integrated circuits
can be damaged by static electricity that builds up on work surfaces and
personnel. The effect of ESD damage may be immediate failure or it may
manifest itself as a latent failure affecting the reliability of the equipment.
The static charges and discharges are produced by various charging effects
of movement and contact with other objects. Dry air allows greater static
charges to accumulate on a body.

Observe the following precautions to avoid static charges and discharges:
• Assume that all modules contain solid state electronic components that
can be damaged by ESD.
• Handle all modules by the faceplate or latch and by the top and bottom
outermost edges. Never touch the components, conductors, or connector
pins.
• When handling modules (that is, storing, installing, removing, and so forth)
or when working on the backplane, always wear a grounded wrist strap or
wear a heel strap and stand on a grounded, static-dissipating floor mat.
• Observe all warning labels on bags and cartons.
• If possible, do not remove modules from antistatic packaging until they are
ready for use.
• If possible, open all module packaging at a static-safe work station using
properly grounded wrist straps and static-dissipating table mats.
• Always store and transport modules in static-safe packaging.
• Keep all static-generating material, such as food wrappers, plastics, and
styrofoam containers, away from all modules.
• When removing modules from an enclosure, immediately place them in
static-safe packages.
• Whenever possible, maintain relative humidity above 20 percent.
Optical fiber handling precautions
When handling or connecting optical fibers, observe the following precautions:
• Always wear safety glasses when handling fibers.

• Avoid indirect eye or direct skin exposure to the ends of optical connectors
and fibers, because laser energy may be present.
• Install protective covers or caps on all fiber optical connectors when they
are not in use.
Fiber break and damaged fiber precautions
If a fiber break occurs or a damaged fiber is seen, observe the following
precautions:
• Power off all laser sources to the fiber or disconnect the fiber end from the
laser source.
• Notify the facility manager or supervisor about the damaged or broken
fiber.
• Identify where the fiber is damaged or broken.
• Be careful when handling damaged or broken optical fibers to avoid eye
injuries caused by invisible fiber fragments.

Precautions for handling and storing chassis

When handling, installing, or removing a chassis, observe the following
precautions.
• Wear wrist straps or other suitable ESD-grounding devices before

touching and/or removing a chassis from the equipment shelf or ESD-
protective packaging.
• Ensure the protective covers or caps are installed on all optical connectors
when the connectors are not in use.
• Store all chassis in suitable ESD-protective packaging when they are not
installed in an equipment shelf.
Table E-2
Regulatory approval declarations for 3928 systems
Issue Approval/Declaration
Agency Marks CE (Europe)
C-Tick (Australia and New Zealand)
NRTL Listed (US),
SCC Listed (Canada)
VCCI (Japan)
Emissions FCC Part 15 B Class A (US)
ICES-003 Class A (Canada)
VCCI Class A
CISPR 32/EN 55032 Class A
GR-1089 Issue 6 Class A
Environmental RoHS 2011/65/EU
WEEE 2012/19/EU2
Immunity (EMC) CISPR 24
EN 55024
GR-1089 Issue 6
EN 300 386

Table E-2
Regulatory approval declarations for 3928 systems (continued)
Issue Approval/Declaration
Laser Safety FCC 21 CFR subpart (J) (Safety of Laser Products)
IEC 60825-1
Safety EN 60950-1
CAN/CSA 22.2 No. 60950-1-07 (Canada)
UL 60950-1
CE Compliance
The CE mark on the chassis of unit signifies that the system meets all relevant
European standards requirements based on the following directives:
• 2014/30/EU — EMC Directive
• 2014/35/EU — Low Voltage Directive
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference
that may cause undesired operation.
If this equipment does cause interference to radio or television reception, the
user is encouraged to try to correct the interference using the following
measures:
• Reorient the receiving antenna.
• Relocate the equipment with respect to the receiver.
• Move the equipment away from the receiver.
• Plug the equipment into a different outlet so that equipment and receiver
are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/
television technician for additional suggestions.
Modifications to this product not authorized by Ciena could void the FCC
approval and negate your authority to operate the product.

3928 Service Delivery Switch
Installation and Startup
Copyright© 2018 Ciena® Corporation. All rights reserved.
Publication: 009-3287-001
Document status: Standard
Revision A
Document release date: March 2018
CONTACT CIENA
For additional information, office locations, and phone numbers, please visit the Ciena
web site at www.ciena.com

009-3287-001_(3928_Hardware_Install_Startup)RevisionA

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

009-3287-001_(3928_Hardware_Install_Startup)RevisionA

Uploaded by

Copyright:

Available Formats

3928 Service Delivery Switch

Installation and Startup

Installation preparation Zero Touch Provisioning

Installation workflow Configuring and using the 3928

Unpacking and inspection Appendix A: LED overview

Mounting the 3928 Appendix B: Proper handling of the 3928

Installing the ground connection Appendix C: Return of material

3928 Power Connections Appendix D: Technical specifications

Optics installation Appendix E: Regulatory compliance

009-3287-001 - Standard Revision A

3928 Service Delivery Switch Installation and Startup

3928 Service Delivery Switch Installation and Startup

3928 Service Delivery Switch Installation and Startup

About this document xi

Installation preparation 1-1

Installation workflow 2-1

Unpacking and inspection 3-1

Mounting the 3928 4-1

3928 Power Connections 5-1

3928 Service Delivery Switch Installation and Startup

Optics installation 6-1

Cable installation 7-1

Zero Touch Provisioning 8-1

Configuring and using the 3928 9-1

Appendix A: LED overview A-1

3928 Service Delivery Switch Installation and Startup

SFP port LEDs A-4

Appendix B: Proper handling of the 3928 B-1

Appendix C: Return of material C-1

Appendix D: Technical specifications D-1

Appendix E: Regulatory compliance E-1

3928 Service Delivery Switch Installation and Startup

3928 Service Delivery Switch Installation and Startup

3928 Service Delivery Switch Installation and Startup

3928 Service Delivery Switch Installation and Startup

About this document 0

This document directs network technicians and system administrators in the

3928 Service Delivery Switch Installation and Startup

3928 Service Delivery Switch Installation and Startup

This chapter details information about requirements that should be completed

“Airflow and installation clearance requirements” on page 1-4 reviews

• Installation Specification (IS) and Bill of Materials (BOM)

3928 Service Delivery Switch Installation and Startup

• Telcordia Generic Installation Standards GR-1275 CORE

Required tools and equipment

• Flat head screwdriver

3928 Service Delivery Switch Installation and Startup

Chassis size and installation options

• 2 dual-built in AC or DC power supplies — One power supply provides

3928 Service Delivery Switch Installation and Startup

Airflow and installation clearance requirements

• Front of chassis: 8 cm (3 inches)

3928 Service Delivery Switch Installation and Startup

“Unpacking and inspection” on page 3-1

“Rack mounting the 3928 “Installing the 3928 on a

“Installing the ground connection” on page 4-12

“Installing the AC power feed” on “Installing the DC power feed” on

“Optics installation” on page 6-1

“Cable installation” on page 7-1

“Zero Touch Provisioning” on “Configuring and using the

3928 Service Delivery Switch Installation and Startup

3928 Service Delivery Switch Installation and Startup

Unpacking and inspection 3-

“Unpacking the 3928 chassis” on page 3-2