EDITOR'S NOTE

Welcome to SDM’s Buyers Guide eBook

SDM IS SUPPORTING THE GROWING CONVERSION to digital information sharing with
the addition of our Buyer's Guide eBook. As a source dedicated to the needs of security
integrators, dealers and installers, we actively work with the country’s top companies to
keep their information current so researching and connecting with them is a simple,
straightforward process.

Browse through our featured content page-by-page or navigate to the specific

categories of your choice from the table of contents. Either way, this resource offers you
quick and easy access to equipment, supplies and services to help improve and grow
your business.

We also invite you to explore the expanded categories in our comprehensive online
Buyer's Guide at www.SDMmag.com/buyersguide. //

2023 BU YERS GU IDE // sdm m ag.com /buyersgui de

TABLE OF CONTENTS

Access Control & Door Hardware

Alarm Monitoring Equipment & Services

Authorized Dealer Supplies & Services

Distributors

Fire Protection/Life Safety Equipment

Video Surveillance & Communication Equipment

Contact Us!

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ACCESS CONTROL & DOOR HARDWARE

In Physical Security, access control is the management of

access to a place. In building management, this allows the
right people to enter certain areas at the correct time,
whether with a key card, password, PIN, mobile
credentials or through biometric credentials like
fingerprints. Access control systems and door hardware
together determine who is allowed to enter or exit, and
when they are allowed to do so. The umbrella of access
control and door hardware covers a myriad of products,
including control panels, readers, gates, keypads,
credential devices, turnstiles, egress solutions, electric
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door strikes, electromagnetic locks, magnetic door
GETTY IMAGES
switches and more. The past few years have seen an
increased interest in access control products for their
ability to filter through visitors and determine whether For a complete list of suppliers of
someone should access a facility or not. In the post- access controls & door hardware, click
COVID-19 world, this means businesses with advanced here.
access control systems can confirm or deny access based
on temperature, whether they are wearing a mask and
other PPE, a survey gauging health, and more. The data
these access control systems collect can further help
businesses with things like contact tracing, occupancy
management and more.

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ACCESS CONTROL & DOOR HARDWARE

The industry leader in electrical enclosures, custom

fabrication, and Drive-Alert systems!

For over 35 years, Mier Products has been the leading

provider of quality electrical enclosures, custom
fabrication, and Drive-Alert vehicle detection
and asset protection systems, all made in the U.S.A!
Whether you enjoy the expertise built into their
Quality, innovation, and customer satisfaction drive the standard-line of products, or use it to assist you in
Mier team! developing a custom product for your exact
application, you are certain to benefit from Mier’s
With Mier as your partner, you can utilize their years of knowledgeable staff and their sincere appreciation for
experience and competitive pricing in over 500 your business.
standard-line products, as well as small to large
custom runs. Use Mier’s proficiency to design and Call 800-473-0213 or email info@mierproducts.com
build metal, stainless-steel, or WiFi friendly for support choosing or designing the best product
polycarbonate enclosures, rackmount parts, shelves, for your installation!
and more, or to set-up the ideal Drive-Alert system for
your specific installations. Using Mier will enhance and
distinguish your products from all others, in addition to
saving you assembly and installation time and
expense.

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ALARM MONITORING EQUIPMENT & SERVICES

From The Central Station to your home, alarm

monitoring allows for the protection of a building or home
during closing hours or when the home/building owner is
away. A central station alarm monitoring center uses
software and trained operators to reach out to
home/building owners, or emergency services, when an
alarm signal is received. Monitored alarm systems give a
layer of protection to safeguard assets like workers,
business documents and currency and prevent property
loss. For home systems, a telephone line that is already
installed for the user’s telephone service sends a signal to
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the monitoring station to report the location of the user
and the type of alarm. This field covers personal
emergency response systems (PERS), mobile personal For a complete list of suppliers of alarm
emergency response systems (mPERS), Do-It-Yourself monitoring equipment and services, click
(DIY) systems, Do-It-With-Me (DIWM) systems, Do-It- on a category below.
Together (DIT) systems, professionally installed systems,
central station monitoring and more. Technology-wise,
alarm monitoring includes digital communicators, Alarm Equipment
scanners, host processing systems, intrusion devices,
motion devices, medical or panic buttons, host processor
system, agency terminal units, radio transmitters, Voice Central Station Monitoring
over Internet Protocol (VoIP) and more. Together, central
station monitoring and home systems give a variety of
customers with different needs the protection they need Home Systems
with many solutions to choose from.

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ALARM MONITORING EQUIPMENT & SERVICES

NAPCO Security Technologies has long been a leader

in providing reliable professional security solutions for
the past 50 years and continues to evolve and innovate
for today’s consumers and requirements, including
Access Control, Commercial Fire, Communications,
Intrusion, Locking Hardware & Video.

All-In-One Residential Prima By Napco 7” Super

Panel –Put security, fire, HD Video, and Z-Wave
automation at more consumer’s fingertips faster,
with revolutionarily easy 5-minute installation.
Have sales-reps sell & install same-day, or use it
“Installer-Optional”, as a “DIY/Do It With Me”
solution (along w/customers), Create more RMR-
earning accounts per day than ever, saving labor, Conventional FACPs, along with an LCD Touchpad.
backlogs, and scheduling headaches, all nice, Less to install, to stock or buy, plus new Cloud-
neatly & maintenance-free Programming – saves on uber-techs and laptops
to lug.
Self-Healing Wi-Fi Doorbells & HD Cameras –
Customers love video; you love their RMR but not Universal StarLink Max 5G LTE-M Cell/IP Alarm
the truckrolls. Now make yours service-call-free Communicators – The Best Protection for all your
and stay put whenever accounts change routers or accounts and panels intrusion, commercial
passwords,etc. Napco’s patented self-healing WiFi 12V/24V fire alarms Connected Home & Smart
in the Prima cams auto-corrects for you, without Business services with SMS/MMS video
anyone being disturbed notifications

Gemini Intrusion Alarm Systems from 8 to 255
Zones, feature hot new tradeup/upsell options i.e.,
combination Gemini Security/Video/Access App,
securitiy touchscreen, and integrated Embedded
Access Control & Locks
Commercial Fire & Cellular Solutions: FACPs &
Communicators– Universal StarLink Fire Max 5G
Communicators are the top choice for upgrading
any brand FACPs w/ Max reliability, ease, and one-
model does all Cell or Cell&IP. And now we built
them into our own 32-255Pt Addressable &
Complete Access Control – Napco’s Access
Systems go from a few doors in small SMBs to
goliath global campuses: There’s Continental
Enterprise; mid-range browser-based E-Access
Embedded Access Control that’s software-free ;or
simply- StarLink-networked, hosted AirAccess Cell-
& Cloud-Based ACaaS.
Contact NAPCO Security Technologies For Free
Trainings Or Product Info
1.800.645.9445 • www.napcosecurity.com

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ALARM MONITORING EQUIPMENT & SERVICES

COPS Monitoring is the leader in wholesale monitoring

with 5 distinct advantages:

100% Wholesale Monitoring: COPS Monitoring has

never installed, owned accounts, or competed with our
dealers. 100% wholesale monitoring means COPS is
focused on supporting your company with professional
monitoring and the tools you need to run your
business.

Reliability: We have been providing redundant

monitoring for almost 20 years. Today, our network of
monitoring stations delivers comprehensive
redundancy of both technology and staffing. Our stable
and fast response times are one of the reasons COPS is
trusted by thousands of alarm dealers to safeguard
millions of subscribers across the US, Canada and
Caribbean. COPS is UL listed, FM approved, FirstNet
authorized, IQ, SOC 2, HIPAA certified, and TMA Five
Diamond certified and has been recognized as TMA
Central Station of the Year.
Technology: Generations® , is the industry's only
proprietary UL listed wholesale monitoring platform.
Each year, we integrate our API with the best
emerging services so our dealers can capitalize on new
revenue-creating services. We have multiple layers of
advanced redundancy – both onsite in our main facility
in NJ and
mission-critical equipment deployed at additional
locations.
Stability: COPS has been known for high-quality
monitoring services for more than 45 years. Our
ongoing commitment to reinvest in our employees,
central stations, and dealer base has made COPS the
best in the industry, yet with our regional central
station approach we can maintain a “hometown” level
of service.
People: To achieve excellence in service, we must
know how to identify, recruit, train, and retain people
who demonstrate professionalism, empathy, a sense of
duty, and more. Learn more about the COPS dispatcher
selection and rigorous gradation process at
copsmonitoring.com/people.

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ALARM MONITORING EQUIPMENT & SERVICES

United Central Control (UCC) provides nationwide

contract alarm monitoring services for 800+ dealers
and their 240,000+ customers since 1982.

As a monitoring center and dealer services provider,

we have a unique understanding of what it takes to
support dealers and help them succeed, because some
of our team members have been alarm dealers
themselves.

Our monitoring centers in San Antonio and Lewisville,

TX are home to highly trained, seasoned professionals
that have been certified by the TMA Central Station
Operator Level I online course, earning UCC the TMA
Five Diamond Central Station rating. UCC is fully
licensed, UL listed for burglary, fire, UL2050 and is the
first contract monitoring center to participate in the
ASAP to PSAP program.
Our Dealer Support Team provides customized
training on UCC’s wide array of automated services,
proactive notification about account activity, and alerts
to help identify potential issues before they arise.
UCC’s industry leading Dealer Development Team will
give you expert consultation on how to grow your RMR,
control attrition, evaluate marketing strategies, and
analyze key operating metrics to help you make
informed business decisions that help your business
grow.
UCC’s Grow Your Business workshop series is designed
with the individual alarm dealer in mind to EDUCATE
managers with expert training using proven
techniques that helped create more than 300,000
accounts, ENABLE owners to make informed business
decisions that increase their bottom line and
EMPOWER companies with in-demand services and
technologies to help build their business portfolios.
UCC is so much more than just a monitoring station
and we take an active interest in helping you build
momentum for your future success. Make the move
today and experience the UCC difference.
For more information on UCC go to
www.teamucc.com.

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ALARM MONITORING EQUIPMENT & SERVICES

Quick Response is a national leader in 24/7 alarm monitoring technology with a UL-listed, Five Diamond Certified
central station offering alarm monitoring, video analytics, video verification, fusion monitoring, disaster recovery,
technology and infrastructure, dealer portal access, custom billing services, dealer training, flexi-funding dealer
financing program and much more. We support our integrators and dealers with the highest quality wholesale
monitoring at competitive rates.

Our company cut its teeth in the monitoring industry over 40 years ago as a Sonitrol alarm dealer. In 1996, we
pivoted to alarm monitoring in response to a need in the industry for a high-quality wholesale central station in
the Midwest market. Over the past 20 years, we’ve experienced significant growth, including two strategic
acquisitions.

We are proud to be a multi-generational family business that is also right-sized. We are big enough to provide all
the services and technology of a large company, while still small enough to deliver friendly personalized service.

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AUTHORIZED DEALER SUPPLIES & SERVICES

Everyone Can Use A Trusted Partner in business.

Authorized dealer programs experienced a boom in the
1990s, allowing security dealers of any size to compete
with the help of mass market residential security
companies. According to past reporting by SDM, 23
percent of security dealers participate in at least one
authorized dealer program. Many dealer programs were
born out of the need for security companies to create cash
flow to operate their businesses. Dealer programs have
allowed for the growth of mom and pop operations,
providing them with the support of a powerful brand and
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added support and infrastructure. Though some dealer IMAGES
programs operate through a buy-sell model, where
accounts are sold off once they are generated, many
For a complete list of suppliers of
dealer programs allow for equipment sales or different
authorized dealer supplies & services,
types of support, like billing, sales, marketing support and
training. And, these dealer programs help dealers build click here.
long-term relationships with customers. The resources
included in this section give dealers the tools they need to
help support their business operations — no matter their
size. These companies provide installation tools, supplies
and accessories, operating equipment and supplies,
dealer/installer business services, dealer training
programs, vehicle/asset monitoring and tracking and
more.

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DISTRIBUTORS

There Are Many Options for purchasing security

products, whether you buy online, directly through a
manufacturer or from a trusted distributor. Buying from a
distributor has many advantages. Purchasing from a
distribution company allows customers to get access to
products from manufacturers that only sell through the
distribution channel — a definite edge against
competitors. Distributors can help customers ship
equipment directly to a job site, and can pre-load software
and program equipment such as video management
systems, IP cameras and other devices. Distributors also
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provide easier scalability to reach a wider audience. Plus,
with competitive financing options that provide a longer
period to pay for a large project, choosing to work with a For a complete list of distributors,
dealer can be a cost-effective method of project planning. click here.
Distributors can also provide training, which is always
helpful when implementing a new product, and
considered a major pain point for most in the industry.
Clearly, there is no shortage of benefits to working with a
trusted distributor.

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DISTRIBUTORS

At JLM Wholesale, we take our customers’ satisfaction seriously. Not only are we well stocked with the industry’s
biggest brand name products, but our sales associates are technical experts that can provide you with the best
advice and support. Our team members are more than qualified to assist you in finding the best application for
any solution. JLM is a family owned, WBENC certified company with over 30 years of experience in the business.
Let us prove to you why we are the nation’s most trusted security door hardware wholesaler!

Website: www.jlmwholesale.com
Phone: (800) 522-2940

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FIRE PROTECTION/LIFE SAFETY EQUIPMENT

Fire Protection and other life safety equipment helps

save thousands of lives each year. There are two kinds of
fire alarm systems: non-addressable fire alarms, and the
newer addressable, or smart system. The most basic fire
alarm initiating device is a manual pull station, and the
most common is a smoke detector. The market also
includes heat detectors which, although the slowest to
react to a fire, are a viable option when the environment
does not allow for the use of a smoke detector. Bringing
buildings “up to code” is a major part of the fire
protection/life safety industry since it’s considered a
necessity, not a luxury, in the commercial building space. ALACATR/ISTOCK / GETTY IMAGES PLUS VIA GETTY IMAGES
The National Fire Protection Association (NFPA) develops
and publishes codes and standards required for
For a complete list of suppliers of
commercial buildings — NFPA 1, NFPA 72 and NFPA 90A
fire protection/life safety
are just some of the codes that integrators should be
familiar with. Mass notification systems have also evolved, equipment, click here.
with text messaging, email and smartphone notifications
alerting customers of fire. This section of the online Buyers
Guide includes annunciators, lights and sounders, fire
actuating devices, sensors and detectors, fire controls,
components and monitoring equipment, indicator devices
and door control and panic hardware and more.

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VIDEO SURVEILLANCE & COMMUNICATION EQUIPMENT

Video Surveillance is a large part of the physical security

industry, and a consideration for many commercial and
residential customers. Video surveillance and
communication equipment helps hinder crime, observe
scenarios and activities, pick and assemble evidence for
recording and documenting events, improve public safety,
prevent crime in public areas and more. The technology
has expanded rapidly in recent years. According to the
SDM 2021 Top Systems Integrators report, video solutions
include almost 20 percent of sales revenue for integrators.
In the 2022 SDM Industry Forecast, video surveillance was
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voted as the top rewarding market segment for producing
sales in 2021. Video surveillance systems employ point-to-
point (P2P), point-to-multipoint, mesh wired or wireless For a complete list of suppliers of video
links. Video cameras now often have motion detection surveillance & communication
built into them, and feature some of the best imaging in equipment, click here.
the history of the technology. IP cameras, storing footage
in the cloud, thermal imaging and edge processing have
also marked advances in video surveillance technology.

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SDM is the complete magazine of the electronic security industry providing technology, applications and
installation information, as well as information on marketing and management of security-installing
companies.

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