FACILITATION

WHAT IS THE EFFECTIVENESS OF

FACILITATION ?
Facilitation is the way you lead, guide, and follow a group or an
individual.
When leaders and educators take the time to learn more about
facilitation skills and how to implement them in the work or learning
environment, they will find that they can experience a variety of
benefits:
Get More Done During Your Meeting/Class Times
Improve Your Investments In Your Meeting/Class
Give The Group Dynamics A Boost
Increase Participation From All Group Members
Improve Problem-Solving And Creativity In The Group
Reduce The Stress Experienced By Those Involved.
 Get More Done During Your Meeting/Class
Times
A leader or educator with quality facilitation skills can help encourage the
entire group to get more done when everyone gets together to discuss
and work on a given issue.

Improve Your Investments In

Your Meeting/Class
For businesses to thrive, they must regularly think about the time,
money, and resources that they invest in projects at different points. In
education, that investment comes in the form of ensuring that students
have the time and capacity to master the material they need to
graduate and then succeed in the professional world.
 Give The Group Dynamics A Boost
By incorporating facilitation skills, the group dynamics also receive a
boost. This means that those involved in the discussions during the
meeting or class are supported by improved communication strategies.
These strategies help people better express their opinions and work
together towards common goals.

Increase Participation From All

Group Members
in many groups, poor dynamics begin to manifest as certain members of
the team begin to dominate discussions. This often leads to other
people, particularly if they feel as though they have minority opinions,
staying quiet and failing to share their point of view. A leader armed
with quality facilitation skills, however, can help the group overcome this
dynamic.
 Improve Problem-Solving And Creativity
In The Group
As more members of the group feel ready and willing to speak up and
participate in the group discussions, the team will experience a greater
exchange of ideas. They will find themselves looking at problems in new
ways and challenging their traditional thinking. Those who might have
uncommon or unpopular opinions will feel secure enough to voice their
thoughts and the group might find itself more prepared for possible
problems, thus enhancing their ability to solve them.

Reduce The Stress

Experienced By Those
Involved
Poor communication and inefficient meetings can quickly become a source
of stress for everyone involved. When people feel as though their voices
and ideas are not heard and do not matter to the group, they tend to feel
an increase of negative emotions about projects and even the other
people in the group.
DIMENSIONS
OF GROUP
FACILITATION
 Planning
01 This is the goal oriented, ends and means,
aspect of facilitation, the objectives and
programme.

06
Meaning
02 The cognitive aspect of facilitation. It is to do
with the participant’s ’ understanding of what
is going on, with their making sense of
experience and with their reasons for doing
things and reacting to things.

Confronting
03 The challenge aspect of dimension, it is to do
with raising consciousness about the group’s
resistances to and avoidances.
 Feeling
04 The sensitive aspect of facilitation, the
management of feeling and emotion within
the group.

06
Structuring
05 The formal aspect of facilitation, it is to do
with methods of learning, with what sort of
form is given to learning within the group.

Valuing
06 The integrity aspect of facilitation, it is to do
with creating a supportive climate which
honours and celebrates the personhood of
group members, which they can genuinely
empowered.
SETTING GROUND RULES
Ground rules are a short list of expectations to guide how a group works
together. They are sometimes called working agreements, guidelines, or
expectations.
EFFECTIVE GROUND
RULES
Encourage respectful listening;
Increase participation and the sharing of
ideas and perspectives;
Promote openness to points of view and
increase learning;
Prevent conflict and misunderstanding;
Manage problems before and as they occur;
and
Build trust and a sense of safety among
group participants.
 HOW TO SET GROUND RULES
In large public
meetings
meeting planners provide ground rules
created in advance. This allows the group
to focus on the meeting topic while having
clear expectations for discussion.
In smaller
groups
creating expectations together as part
of the meeting is a helpful first step to
working and making decisions together,
particularly in a group that will work
together over time.
 EXAMPLES OF GROUND RULE
This is a public discussion, not a debate.

Listen to and respect other Everyone is encouraged to No one or two individuals

points of view. participate should dominate a discussion

When you speak, state your One person speaks at a time. Do your best to understand the
name and where you live pros and cons of every option

Seek first to understand, not to be understood.

 THE ROLES OF THE FACILITATOR
- A FACILITATOR BRINGS STRUCTURES AND PROCESSES TO HELP THE TEAM
ACCOMPLISH ITS GOALS.

Guide Motivator Bridge Clairvoyant

As a guide, it’s your
responsibility to know the
steps of the process that
the group will execute from
beginning to end. You
must carefully guide the
participants through each
of the steps.
Builder
As a motivator, you must As a bridge builder, you As a clairvoyant, you must
ignite a fire within the must create and maintain a watch carefully for signs of
group, establish safe and open environment potential strain, weariness,
momentum, and keep the for sharing ideas. aggravation, and
pace. disempowerment, and
respond in advance to
avoid dysfunctional
behavior.
 THE ROLES OF THE FACILITATOR
- A FACILITATOR BRINGS STRUCTURES AND PROCESSES TO HELP THE TEAM
ACCOMPLISH ITS GOALS.
Praiser Peacemaker
As a praiser, you should As a peacemaker, you
praise participants for their must quickly step in,
effort, progress, and reestablish order, and
results. direct the group toward a
constructive resolution in
case of a confrontation.
Taskmaster
As a taskmaster, you are
responsible for keeping the
session on track.
Active
Listener
As a facilitator, you must use active
listening to manage group
discussions and ensure that
everyone has an opportunity to be
heard. You should ask open-ended
questions that encourage
participants to share their thoughts
and feelings, and then listen
carefully to their responses.
 Personal Skills and
Qualities of Facilitator
Skills Qualities Group Facilitation
A skill is the taught
capacity to operate in a The standard of something This is a procedure in
predictable manner with as measured against other which an unbiased
good execution, things of a similar kind; the facilitator leads and
generally within a limited degree of excellence of organizes talks with a
amount of time, energy, something. group of people about
or both. Domain-general problems that are
and domain-specific important to them.
abilities are frequently
distinguished.
PERSONAL SKILLS
Ability To Set Guidelines
Neutrality
Encouragement
Preparedness
Flexibility
Active Listening
Time Management
 DIMENSIONS OF GROUP
FACILITATION
-

Story Coverage Interviews

Broadcast journalism involves reporting Broadcast journalists often conduct
on stories as they happen or shortly interviews with newsmakers, celebrities,
after. This can include news, sports, and and other individuals related to the
entertainment stories. story.
QUALITIES OF GROUP FACILITATION

Stimulating Establishing A Motivates Good Listening Ability To

Interaction While Safe
Remaining Environment
Neutral That
A need to create an Create a session with
inclusive environment so structures and activities
that all participants are that appeal to different
on equal ground. personality types and
people of all skill levels.
Participation Habits Structure
Sessions
This means listening to Structure helps you go The capacity to provoke
participants without along the process new insights and
thinking about your next smoothly while involving welcome them without
response or action, while everyone and remaining taking sides. To achieve
at the same time objective. this, you will first need to
encouraging them to establish the ground
keep talking using basic rules.
language cues.
QUALITIES OF GROUP FACILITATION

Using A Flexibility Ability To Good Time Socially

Proactive Connect With Manager Intelligent
Approach The Group

Means taking the Flexibility allows you to When you are connected The need to plan This ensures using the
initiative to plan and innovate solutions to to the group you are appropriately how you right words and tone to
prepare ahead to ensure challenges as you go so facilitating, you will be intend to cover all the communicate effectively.
a smooth session that the end objective is fully present with session agendas within
still realized no matter whatever comes up the available time limit.
what. during the session.
Encouraging
Group Discussion

Positive Try to provide a comfortable and casual

Environment atmosphere.

Break The Simple icebreakers and games can also get

things moving and encourage interaction.
Ice
 Include everyone in the discussion whenever
possible. Don’t allow one person to

Be Inclusive monopolize the conversation. Ask what

others in the group think, until several people
have had an opportunity to give answers to
the question.

Listen Avoid answering your own questions. An eager

group quickly becomes passive and silent if
they think you will do most of the talking.

Giving A Answer your own question and show your

participants what type of answer they should
Model give you. This gives them a grammatical
Answer structure on which to base their own ideas and
removes some of the intimidation that they
might otherwise feel.
THANK YOU
FOR
LISTENING!