RATHI Shubham

Purchasing
Coordinator

Professional with an analytical bent of mind and extensive experience in Customer Coordination, Business
Analysis, and business Consultation across Pharmaceuticals and service-providing industry. I have almost 4
years of professional experience in Managing stakeholders and, Customer Relationship Management
operations by Developing exceptional relationships with clients to provide the Business solutions.

Email: shubham.rathi2@gmail.com Mobile No: (+32) 467673055

Location: Brussel Linked In: https://www.linkedin.com/in/shubham-rathi-370a2b184/

PROFESSIONAL EXPERIENCE

Purchasing Coordinator – Terumo Pharmaceutical Corporation, (Belgium) 03/2023 – 05/2024

• Processing and Monitoring of customer orders in SAP from start to the delivery of the order.
• Analyzing the most efficient and fastest way of transportation within the European region by having a close
contact with Transportation and warehouse department and helped to reduce the cost by 4.8% on quarterly
basis.
• Forecasting of orders and providing the forecasting report to the production planning team to make sure all the
demand are fulfilled on time.
• Processing the invoices through SAP system and monitoring until the invoices is being paid off and sending the
audit file to finance achieving the KPI of 97% accuracy on monthly basis.
• Informing customer any changes that happen related to product and providing all the related documents as per
regulatory standards.
• Managing customer complaints, Providing the solutions and action plan towards those complaints
Customer Solution Coordinator – DHL Express, (Belgium) 06/2021- 02/2023
Communicating with Client to understand their needs and configuring all the information to internal department.
Gathering the data from different portals and developing the relevant reports to support decision making.
Managing multiple projects of the client and with the help of Microsoft Dynamic 365 providing the solutions and also
providing the training to the End user.
Processing the invoices through SAP system and monitoring until the invoices is being paid off and sending the audit file to
finance achieving the KPI of 97% accuracy on monthly basis.
Identifying the areas of improvement and Informing Clients any changes that happen related to product and providing allthe
related documents as per regulatory standards.
Managing Clients complaints, Providing the solutions and action plan towards those complaints.

LOGISTIC ASSISTANT INTERN – Spantech International, (Belgium) 09/2020 – 03/2021

Monitoring of incoming and outgoing flows of the warehouse for the rental or sales service.
Management of budgets allocated to project logistics.
Management of Incoming orders with the help of ERP software

EDUCATION
Master’s in Supply Chain Management 09/2019-02/2021
NEOMA Business School – (France).
Bachelor’s in Mechanical Engineering 06/2013-04/2017
D.Y. Patil College of Engineering – (India).

TECHNICAL COMPETENCES SKILLS

ERP – SAP (Material Management), Microsoft Office (Excel, PowerPoint), Intermediate level of SQL, Power bi
LANGUAGES
English – Native or Bilingual proficiency (C1 Level)
French – Intermediate Level (A2 Level)

AWARDS/ACHIEVEMENTS
SAP in Material Management Module Certificate – Udemy online course
Microsoft Excel Advanced Certificate – Udemy online course.