7/8/24, 9:57 PM Reactivate your subscription in the Microsoft 365 admin center | Microsoft Learn

Reactivate your subscription in the

Microsoft 365 admin center
Article • 02/16/2024

If your subscription expired, or if you canceled it within the cancellation policy window,
you can reactivate it in the Microsoft 365 admin center.

Before you begin

Find out what type of billing account you have.
If you have a Microsoft Customer Agreement (MCA) billing account type, you must
be a billing account owner or contributor, or a billing profile owner or contributor
to do the tasks in this article. For information about billing account and billing
profile roles, see Understand your Microsoft business billing account and Manage
your Microsoft business billing profiles.
If you have a Microsoft Online Services Agreement (MOSA), you must be a global
or billing admin to do the tasks in this article. For more information, see About
admin roles in the Microsoft 365 admin center.

７ Note

If you're the person who signed up for the subscription, you're automatically a
billing account owner or global admin.

Reactivate a subscription
You can reactivate a subscription in the Microsoft 365 admin center. However, the steps
to reactivate a subscription depend on the type of billing account that you have. Find
out what type of billing account you have.

If you have an MCA billing account type:

If you have an MCA billing account type, after you select Reactivate this subscription,
we create a new subscription with the same commitment term as the previous
subscription. The new subscription starts on the day of reactivation. If you have
questions or need help with reactivating your subscription, contact support.

1. Go to the Microsoft 365 admin center .

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7/8/24, 9:57 PM Reactivate your subscription in the Microsoft 365 admin center | Microsoft Learn

If you’re using the Simplified view, select Billing.

If you’re using the Dashboard view, go to the Billing > Your products
page.
2. Select the subscription that you want to reactivate.
3. In the Billing settings section, under Subscription status, select Reactivate.
4. In the Reactivate this subscription pane, select Reactivate.

If you have an MOSA billing account type:

1. Go to the Microsoft 365 admin center .

If you’re using the Simplified view, select Billing.

If you’re using the Dashboard view, go to the Billing > Your products
page.

2. Select the subscription that you want to reactivate.

3. In the Subscription and payment settings section, under Subscription status,
select Reactivate subscription.
4. In the Reactivate this subscription pane, select a payment method from the drop-
down list, or select Add payment method.
5. Select Reactivate.

Related content
Try or buy a Microsoft 365 for business subscription (article)
Manage recurring billing for your subscription in the Microsoft 365 admin center
(article)
Cancel your Microsoft business subscription (article)

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