Komonyi Edgar

London E16 3LP

komoniedgarua@gmail.com
+44 7542 902778
I am a responsible, hard-working, and committed individual. My strong work experience in
hospitality is founded in a degree in tourism and hospitality. I have had numerous jobs in
customer facing roles and this has allowed me to gain excellent communication skills, especially
with those who have special requirements.
I am an excellent team player, and I am also confident working independently, with the ability to
multitask and work under pressure.
Throughout my time working in hospitality, I have greatly improved - not only my
communication skills - but also my ability to show empathy and provide a memorable experience
during their stay.
I am looking for an opportunity in a career that I can progress and develop my career in tourism
and hospitality.

Work Experience
Concierge
Art Boutique Chalet Hotel – Ukraine (Transcarpathia region)
April 2019 to February 2022
· Welcome guests upon entrance and confirmed reservations.
· Acted as the point of reference for guests who need assistance or information and
attend to their wishes and requirements.
· Made dining reservations at the most coveted restaurants.
· Acquired extensive knowledge of the premises and the nearby venues and businesses.
to make the most suitable recommendations.
· Answered incoming phone calls on the main phone switchboard and directed calls to
appropriate personnel.
· Handled emails and booking.com inquires that come in.

Restaurant Host
Nian Nhao restrant – Goes (Netherlands)
March 2022 to August 2022

· Greet incoming and departing Guests warmly with a genuine smile and eye contact;
escort them to assigned dining area; present menus; announce waiter's name.
 Completed various dining room tasks while providing excellent customer service.
· Protect establishment and patrons by adhering to sanitation, safety and alcohol
control policies.
· Answer incoming calls to the restaurant and provide appropriate service

· Prepare bills and handle payments.

· Assist waiters and bartenders with special requests and guest inquires.
 Managed reservations and cancellations as per restaurant standards.
· Observant to Guests' needs throughout dining experience to ensure they receive high
quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the
drink is refilled prior to getting back to the door).

Skills
 Verbal and non-verbal communication
 Analyzing the situation and finding the best solution
 IT: Familiar with Microsoft Office.
 Creativity
 Attention to detail
 Conflict Resolution
 Travel arrangements
 Adapting under any kind of situation

Education
2022 level 3 at Travel and Tourism
IIRFKMF University (Ukraine)

2020 A-Levels Tourism and Management, Hospitality,Psyhology

IIRFKMF College (Ukraine)

2019 8 GSCES at grades A-B Including English

IIRFKMF College (Ukraine)