JOB DESCRIPTION

1
Job Title Department
Business Analyst (Cash management) GTB

Direct Supervisor Job Number

Product owner

2 Purpose

The business analyst is expected to be able to work on Agile basis and closely with the product
owner, development team, and stakeholders to ensure that the cash management solution and
products meet the needs of the business.
3 Dimensions

Operating Expense Number of

Budget Staff (direct)
Indirect

Capital Exp. Budget Other

Revenues

4 • Key Result Areas

• Understanding business objectives, and strategic plans with high capability to

comprehend the organization’s goals and problems to be solved.
• Crafting user stories and sprints to support the product development
• Defining and documenting customer business functions and processes
• Domain expert payment market, passionate about translating visions into solutions and
contributing to a continuous cutting-edge business and organization customer
experience
• Identifying, defining and documenting business needs and objectives, current
operational procedures, problems, input and output requirements and levels of systems
access after consulting with functional unit management and personnel
• Ensuring the system design is perfectly aligned as per the needs of the users
• Participating in user acceptance testing and undertaking the functionality testing of new
system
• Assisting business to coaching technical and non-business staff on the product intents,
business requirements and value to customers.
• Developing a training curriculum and conducting formal training sessions covering
assigned product module

Classification: Public
 • Acting as a team lead on designated projects or assignments and providing work
direction to one or more technical or clerical staff.
• Demonstrate the ability to manage stakeholders across functions
• Skilled in reviewing SIT, UAT test cases and ensuring all positive and negative functional
and non-functional scenarios are covered
• Able to guide the business on value-added changes and avoid non-value-added changes
with focus on business process transformation
• Work closely with Product Owner and Business stakeholders to identify the prioritized
backlog items and expand the required user stories in an incremental deliverable

• Skilled in MS Office applications word, excel, PowerPoint, visio, Jira or equivalent

Confluence

5 Operating Environment, Framework and Boundaries, Working Relationships

Working closely Product Management, Operations, Technology, User experience, sales and other
stakeholders and within the global team. Being well aware of the regional and international
developments in the payment industry and with strong connection within the industry echo
system

Ability to work effectively while operating remotely

6 Problem Solving

• Demonstrated experience with process documentation and re-engineering

7 Decision Making Authority & Responsibility

Responsibility of owning the design and artifact of payment products
Responsibility of user stories and UAT specifications (including expected behaviours)
Responsivity for product quality and quality of deliverables to enable product ready to launch

8 Knowledge, Skills and Experience

• Analytical and Critical Thinking

• Negotiation and Cost-Benefit Analysis.
• Communication and Interpersonal Skills
• Team Player
• Structure and planning
• Agile and entrepreneur mindset

Classification: Public
 • UI/UX and Customer experience understanding

Complex Problem solving

Job Holder Date Line Manager Date

Approved By Date

Classification: Public