Government Employees Pension Fund

Kasteel Park, 1st Floor

546 Jochemus Street, Erasmuskloof
Pretoria
South Africa

Tel: +27 12 424 7330

enquiries@gepf.co.za
www.gepf.co.za

Notice: 08 May 2024

GEPF Self-service portal and App offline

Dear Members and Pensioners

Please be advised that the GEPF self-service portal and app remain offline due to the cyber
security breaches that occurred at our administrator, the Government Pensions Administration
Agency (GPAA) in February and March 2024. The GPAA has determined that a complete rebuild
of these platforms is necessary to ensure a more robust platform. The GPAA anticipates that
these platforms will be operational by 21 June 2024.

Members and pensioners are requested to visit GEPF offices or call the call centre on 0800
117 669 for any pension-related enquiries until these systems are fully restored. Requests for
benefits statements, IRP5 tax certificates and other documents should also be made through
these channels.

The GEPF sincerely apologises to its members, pensioners, and beneficiaries for the
inconvenience. We appreciate your patience and understanding as we work diligently to enhance
our systems to serve you better.

Issued by:

Government Employees Pension Fund

BOARD OF TRUSTEES

Mr. D Mogajane (Chairperson) | Mr. E Kekana (Vice Chairperson) | Ms. T Khoza | Ms. K Makhupola | Mr. N Marotholi | Mr. T Matsose | Ms. L Mokgabudi
Mr. Z Msindo | Mr. S Nkambule | Mr. M Nkosi | Ms. B Nkunjana | Mr. B Ntlou | Lieutenant-General L Nkhuoa | Mr. G Rafferty | Mr. P Synman | Mr. C Van Dyk