I hope this message finds you well.

I am writing to bring to your attention a

serious issue that I have encountered with the new vehicle I recently purchased
from your dealership. I believe it's important to address this matter promptly to
ensure a resolution that aligns with the quality and reliability I expected from your
brand.
I have faced the problem in the vehicle just after 17 days.
On 24/06/2023, I reached out to your customer support team regarding a serious
issue I was experiencing with my TVS Jupiter vehicle, which I purchased from M/s
G Y S Motors Pvt Ltd Near Vedic Ashram Delhi Road Near B M G Mall
Rewari Haryana 123401. I had hoped to receive prompt and effective
assistance in addressing the issue, but unfortunately, my experience has been far
from satisfactory.
Furthermore, that compliance was closed without any satisfactory solution. This
premature closure only adds to my frustration and disappointment with the
overall customer support process.
Today I am facing the same problem (Starting Problem) in the new brand
vehicle.
I would like to emphasize that I am a loyal customer of your brand and had high
expectations for the performance and quality of this vehicle. As such, I am
disappointed and concerned that a new vehicle would exhibit such a significant
fault shortly after purchase.
I kindly request that you take immediate action to address this issue. My
preferred resolution would be a thorough inspection and repair of the fault at no
additional cost to me. I also request that you provide a clear explanation of the
cause of the fault and the steps that will be taken to prevent such issues from
occurring in the future.