HD15_Sw 3.0.3

PHILIPS ULTRASOUND, INC.
DOCUMENT NUMBER
453561652650001 Rev A
DOCUMENT TITLE
FII, Perf. 2012 Upgd, HD15
REVISION HISTORY
Revision Description
A Initial release.
DOCUMENT PURPOSE
Instructions for installing the Performance 2012 Software on HD15 systems.
DOCUMENT APPROVALS
See PDM for approvals.
This document and the information contained in it is proprietary and confidential information of Philips
Healthcare, a division of Philips Electronics North America Corporation ("Philips"). Use, duplication,
modification, and disclosure of it by unauthorized persons is strictly prohibited and subject to the restrictions, if
applicable, set forth in a confidentiality agreement with Philips.
FII, Perf. 2012 Upgd, HD15 Doc No: 453561652650001 Rev A Page 1
Critical Issues!
Please review all of the following critical issues BEFORE you
begin this upgrade!
Critical Issue Instructions

If,during the DRIVERS Software installation, you see a
Loss of message appear stating “The system serial number
System Serial stored on the hard drive ZZ99999999 is different
Number than the one stored in the system’s non-volatile
during the memory USxxxxxxxxx...”, select “OK”. You must
DRIVERS select “OK” or you could lose your original system
Software serial number. Failure to do so could require you to
installation. contact Level 3 Support to obtain a system serial
number change code and you will lose your options..
All transducers, including CW probes, must
Remove ALL
be removed from the system prior to performing
transducers
this upgrade.
If you are asked by the customer to backup their
studies to removable media or USB drive, it is
Loss of data recommended to verify if the customer has the “auto-
during the delete” function turned ON. If it is ON, turn it OFF
backup of studies. before downloading studies and verify that all of the
data was properly backed up before deleting data
from the hard drive.
It is advised that you make a backup of the system
Backup the options. If a wrong choice is made during the process
you could lose the system options. Making a backup
Options file
of the options will allow you to restore them if this
situation occurs.
It is not possible to mix old and new Explora
Explora connectors on systems with the 1.2 or higher software
Connectors installed; the 1.2 or higher software only recognizes
the new Explora2 connectors.
Installing the 1.2 or higher software without installing
Explora
the new Explora2 connectors will result in a hardware
Connectors
incompatibility error being displayed on screen.
It is extremely important to return the older Explora
connectors to the factory. The older connectors can
be reworked into the new Explora2 connectors,
Explora
increasing the speed that the factory can supply
Connectors
required connectors. Failure to return the connectors
may limit the factories ability to supply new connectors
to support upgrade requirements.
If you do not have all of the required Explora2
connectors, you can still install the 1.2 or higher
software and the Explora2 connector(s) you do have,
Explora but you must remove the older Explora connectors
Connectors from the system to avoid the customer receiving a
Hardware Incompatibility error message. This is a
temporary solution while the remaining Explora2
connectors are being ordered and shipped.
Critical Issues! (Continued)
Please review all of the following critical issues BEFORE you
begin this upgrade!
Critical Issue Instructions

The HD15 Ultrasound system does not support the
Polish language. Do not select Polish in the system
Polish Language
setups. Doing so causes the system to become
crash.
inoperable and requires service from your Philips
service representative.
The new Intelligent Service Interface has been
introduced with the release of the HD15 3.0 software.
The Intelligent Service Interface allows the end users
to configure the network settings which include the
Ethernet Properties. The ability to change the Ethernet
HD15 3.0 does not
speed will not be available to end users with some
allow end users to
hardware configurations. With those configurations the
change the Ethernet
field service personnel will be required to login to the
properties with
system and configure the NIC speed, if needed. This
some hardware
is done in the same manner as the 1.5.1 SW, through
configurations.
the windows environment. This will happen on the two
latest versions of the PC, since they both have the
same NIC card and driver (453561450161 and
453561485491). The oldest version of the PC will
allow the user to alter the NIC speed (453561404112).
Introduction
These instructions describe the procedure for installing the
Performance 2012 upgrade on an HD15 system.
The software installation consists of installing the software from a

DVD to the hard drive. The Application, OS, DRIVERS/COTS, and
PRINTERS software will be installed from separate disks.
The hardware installation, if performed, consists of installing the new

Explora2 connector modules and possibly the Motor Controller PCB.
The following chart shows the main sections in this procedure. The
estimated time to complete the upgrade is 1.5 hour.
Backing up the
Preparing for the Installing the
System’s
Installation Hardware
Information
Installing the Restoring the User Verifying the

Software Presets System’s Operation
Completing the
Installation
In this procedure, keys on the system’s control panel that are used
for entering a function are shown in bold text and are enclosed in
arrows < >. For example: <Set>. On-screen annotations are shown in
bold text and are enclosed in quotation marks “ “. For example:
“Install”. Data to be entered using the keyboard or control panel are
enclosed in brackets { }. For example: {user}. When instructed to
type words, do not type the brackets.
To ensure a safe installation, be sure to read and understand all

Notes, Cautions, and Warnings within this document.
Preparing for the Installation
Follow established anti-static procedures throughout these
CAUTION! instructions. Failure to do so will damage static sensitive devices.
Preparing the System for the Upgrade

1. Verify that you have the following items:
 Performance 2012 upgrade kit, or separate SW and HW
kits.
 Blank DVD or USB memory device for saving the system
settings.
 IST activated Smart Card (service dongle)
 Service Bulletin Info-176.
 Blank CD, DVD, or thumbdrive for saving the system
settings.
 Permanent ink pen for writing on CD, or DVD.
 HD15 Service Manual.
The upgrade may include the following hardware:

 New Explora2 connector(s) (kit should contain the same
number of connectors that the system already has).
 Motor Controller Board (if 3D option was ordered).
2. Verify all system functions and if there is a problem, troubleshoot

as required. Do not proceed with the upgrade if the system does
not function properly.
3. Remove any disk from the DVD drive.
4. If our customer has images stored on the hard drive, ask them if
they want to save any of these images to a different media. If
they want to save the images, have them save the images they
want to keep, before you begin the upgrade.
NOTE: The images can be saved to any removable media. No media

is provided in this upgrade kit for this purpose. If our customer wants
to save the images, they must provide the required media.
5. If the upgrade includes the Explora2 connector(s) and the Motor

Controller PCB, proceed to Installing the Hardware; otherwise;
skip to Backing up the System’s Information.
Installing the Hardware
Tools required:
 Torx 20 driver
 ESD mat and wrist strap
CAUTION! Follow established anti-static procedures throughout these

instructions. Failure to do so will damage static sensitive devices.
NOTE: Save all hardware removed from the system during this
procedure as it will be reused to reassemble the system.
Installing the Explora2 Connector(s)

1. Turn the system’s power off.
2. Remove the two plastic side panels from the system (a total of 4
screws (2 each side) secure the side panels) and set it aside.
3. Remove the front bezel from the system.
4. Remove the 4 screws that secure the connector module(s) to the
system and then remove the connector module(s).
Use care when removing the connector modules as it is possible to

CAUTION! damage the connectors on the rear of the modules. Do not pry the
modules using a screwdriver or other device as this may place
pressure on the connector.
NOTE: Removing the connectors from the bottom up will make it

easier to remove the connector modules.
5. Install the new Explora2 connector(s) that came with the upgrade
kit. Install the Explora2 connector(s) in the same locations as the
old Explora connector(s). Secure the new Explora2 connectors
using the existing fasteners.
6. Install any Honda, CW, or connector blanking panels that were
removed and secure using the existing fasteners.
7. Install the front bezel onto the system using the existing
fasteners.
8. If the upgrade included a Motor Controller PCB, proceed to
Installing the Motor Controller PCB; otherwise skip to Backing up
the System’s Information,
Installing the Motor Controller PCB

9. Remove the rear base plastic cover from the system (a total of 4
screws secure the base cover) and set it aside.
10. Remove the metal vent grill from the system (a total of 5 screws
secure the vent grill) and set it aside.
11. Loosen the 4 screws that secure the Rear I/O assembly to the
system and then slide the assembly away from the e-Box door.
DO NOT remove the cables from the Rear I/O assembly.
12. Unplug the i-Pass cable from the e-Box.
13. Remove the e-Box door.
14. Install the Motor Controller PCB into the second slot from the left;
see Figure 1.
15. Reassemble the system by reversing the disassembly process
above.
16. Run the RST self-test and verify that it passes.
iPass Cable
Motor Controller
PCB
Figure 1: Motor Controller Position
Backing up the System’s Information
The software installation program automatically deletes all data from
CAUTION! the hard drive during the upgrade process. Do not skip the following
steps.
Backing up the User Presets
NOTE: The backup process backs up any User Presets, the system
settings, the printer and VCR settings, and the installed options.
Do not use a media that already contains presets on it. The system
CAUTION! cannot differentiate preset files and the wrong presets may be
restored. Always use a blank media or delete any previous saved
presets from the media prior to performing the following Steps.
VERY IMPORTANT for systems at 1.0.0 or 1.0.2 software level

only! If the system is set up to use the English (United States)
Standard and Format (go to Setups/system/Locale..../ Regional
CAUTION! Options to verify), then ask your customer if they have customized
the format. If they have, then you WILL NOT restore the customer
application presets later in the upgrade process.
It is advised that you make a backup of the system options. If a

wrong choice is made during this process you could lose the system
CAUTION! options. Making a backup of the options will allow you to restore them
if this situation occurs.
If you are asked by the customer to backup their studies to

removable media or USB drive, it is recommended to verify if the
CAUTION! customer has the “auto-delete” function turned ON. If it is ON, turn it
OFF before downloading studies and verify that all of the data was
properly backed up before deleting data from the hard drive.
1. Insert the blank disk into the systems DVD drive OR insert a
USB memory stick into the Control Panel USB port.
2. Press <Setup>; the “Setup” window is displayed on-screen.
3. Select the “Removable Media” tab.
4. Select the Media Type being used.
5. Select “Backup”; the “Backup Settings” window is displayed
on-screen.
VERY IMPORTANT for systems at 1.0.0 or 1.0.2 software level only!

Application Presets can only be backed up and restored if the system
is set to English (United States) Standard and Format and the
CAUTION! customer has not customized the formats. DO NOT select any of the
“Application Presets” unless the above condition is met. Restoring
the Application Presets when the Standards and Formats for English
(United States) have been customized will cause the issue this
software is intended to fix to be restored onto the system.
6. Do one of the following:

 • If any of the “Presets:” list boxes show presets, select
“Select All” below the appropriate list boxes, and then
proceed to Step 7.
 • If any of the “Presets:” list boxes do not show any user
presets (boxes are blank), proceed to Step 7.
7. Select “Start”; the “All system settings will be saved to
media except for the ‘DNS Suffixes’. You may want to write
these down by hand.” message appears on-screen.
8. Select “OK”; the backup process begins. The time required for
completing the process varies and depends on the size of the
files being backed up.
9. When the process is complete, a “CD/DVD write successfully
completed” message appears and the disk is ejected. Select
“OK” and remove the disk.
NOTE: If you use a USB memory stick to backup the presets, you will
not see a “Success” message. Remove the USB stick from the
system and then skip to Step 11.
10. Write the following information on the disk:

 • “HD15 User Presets Backup”
 • The system’s serial number
 • The current date
 • Your name
11. Select “System” and then select “DICOM...”.
12. Record the DICOM preset being used below:
Finishing the System Preparation

13. Select “Close” to close the “Setup” window.
14. If your customer uses a Proxy Server, record any Proxy Server
settings (Proxy Server settings can be found under the “Remote
Configuration” page).
15. Power off each OEM.
In the following Step, it is critical that the network cable is

CAUTION! disconnected. The software installation process may fail if the
network cable is connected to the system.
16. Disconnect the network cable from the system if one is attached.
17. Disconnect any external USB drives or memory devices,
including the IST stick.
Installing the Software

NOTE: HD15 3.0 does not allow end users to change the Ethernet
properties with some hardware configurations. The new Intelligent
Service Interface has been introduced with the release of the HD15
3.0 software. The Intelligent Service Interface allows the end users to
configure the network settings which include the Ethernet Properties.
The ability to change the Ethernet speed will not be available to end
users with some hardware configurations. With those configurations
the field service personnel will be required to login to the system and
configure the NIC speed, if needed. This is done in the same manner
as the 1.5.1 SW, through the windows environment. This will happen
on the two latest versions of the PC, since they both have the same
NIC card and driver (453561450161 and 453561485491). The oldest
version of the PC will allow the user to alter the NIC speed
(453561404112).
Setting the System BIOS
NOTE: The system is shipped from the factory with the CD boot
ability disabled.
NOTE: The BIOS screen, when displayed, may be cut off and difficult
to read. Pressing and holding the small black button on the system’s
Rear I/O Panel immediately after the system boots to the large white
Philips lettering while also pressing F2 will reset the screen display
size and make the BIOS screen appear correctly. This does not work
every time. If the screen does not resize, see Appendix A: BIOS
Settings for BIOS settings. This note only applies to systems with
the DG33FB Motherboard.
1. If the system has the older DG33FB Motherboard, proceed to the

next Step; otherwise, skip to Step 11.
2. Reboot the system. While the system is booting, press the <F2>
key (second key from the left above the QWERTY keyboard)
repeatedly until the BIOS screen is displayed.
3. Using the <Right Arrow> on the keyboard, highlight “BOOT”
and then press <Enter>.
4. Select “Normal” in the pop-up window and then press <Enter>.
5. Highlight “Boot to Optical Devices” and then press <Enter>.
6. Select “Enable” in the pop-up window and then press <Enter>.
7. Verify that the “Boot Device Priority” shows the CD/DVD drive
as the first boot device. If it does not, highlight the “Boot Device
Priority” and then press <Enter>. Highlight the CD/DVD drive
8. Highlight “USB Boot” and then press <Enter>.
9. Select “Enable” and then press <Enter>.
10. Press the <Video> (F10) key, and then press <Y>. The BIOS
settings will be saved and the system will reboot. Skip to
Installing the OS Software.
11. Reboot the system. While the system is booting, press the
<F11> key (MIC button) repeatedly until the “Boot Menu”
screen is displayed.
12. Insert the OS disk labeled “Operating System, Disk 1 of 2” into
the DVD drive.
13. Select <USB-CDROM> from the “Boot Menu” window using the
<PgUp/PgDn Arrows> and then select <Enter>. This is a
temporary setting. See note below. Skip to Step 2 of the
Installing the OS Software section.
NOTE: This temporary setting only needs to be done on the first OS

disk. Subsequent reboots during software loading will boot to the
hard drive and therefore will not need this reset. This only applies to
systems with the BCM BC45Q Motherboard.
Installing the OS Software

1. Insert the OS disk labeled “Operating System, Disk 1 of 2” into
the DVD drive.
2. Cycle the system’s power and watch the bootup screen: When
the “Press any key to boot from CD” is displayed, press
<Enter> (on the keyboard).
NOTE: You must press <Enter> within 5 seconds when the “Press
any key to boot from CD” appears on-screen.
NOTE: Some of the “Press any key to boot from CD” may be cut
off by the monitor bezel.
The installation process begins and the “Starting Windows Pre-

Installation Environment” message is displayed at the bottom of
the screen.
NOTE: BE PATIENT! The system monitor will flash and display
various messages during this process. Do not do anything to the
system and ignore all messages.
After approximately 3 minutes, you will see a dialog box warning you
that all contents of the disk will be lost. Below that message it will ask
you if you wish to install the software 'automatically' or 'manually'.
Press {A} to automatically install the software. The software will
begin installing and take approximately 25 minutes to finish installing
the OS Disk 1.
3. When the “Please insert the “Operating system (2)” CD”

message appears, remove the current disk, replace it with the
OS disk labeled “Operating System Disk 2 of 2”, and then type
{Y}. The file extraction and inflation begins, is displayed on-
screen, and requires approximately 4 minutes to complete.
Installing the Application Software

1. When the “Please insert the “Ultrasound application” CD”
“Ultrasound Application” disk and then type {Y}. The loading,
starting, updating, installing, extracting, and inflating begins, is
displayed onscreen, and requires approximately 13 minutes to
complete.
Installing the DRIVERS Software

1. When the “Please insert the “Drivers/COTS drivers” CD”
“DRIVERS” disk, and then type {Y}. The Drivers/COTS
installation begins, is displayed on-screen, requires
approximately 10 minutes to complete.
NOTE: The system will reboot to the ultrasound display twice, with a
delay of approximately 45 seconds between reboots. Allow the
system to perform both reboots before continuing.
2. When the system displays the “System Configuration

Mismatch” message, select “OK”.
NOTE: Some systems may display the “Serial Number Mismatch”

message. Continue to step 3 to reboot the system.
3. Reboot the system.

4. Verify the system reboots with no messages displayed.
5. Verify that the serial number is correct by pressing <Setup> and
then selecting “Options”.
If, during this procedure, you see a message appear stating “The
system serial number stored on the hard drive ZZ99999999 is
CAUTION! different than the one stored in the system’s non-volatile
memory USxxxxxxxxx...”, select “OK”. You must select “OK” or
you could lose your original system serial number.
Installing the Printer Drivers

1. Remove the DRIVERS disk and replace it with the “Printers”
disk.
3. Select “Peripherals”.
4. Select “Install Software Drivers”; the “Software Drivers
Installer, Version 2.1” window is displayed on-screen.
5. Select “Copy CD to Hard Disk”. The Report Printers are

loaded, it takes approximately 4 minutes to complete, and a pop-
up dialog will be displayed stating that the copying is complete.
Select “OK” on the pop-up dialog; the “Software Drivers
Installer, Version 2.1” window disappears once the files are
loaded, and you are automatically returned to the “Peripherals”
tab on the “Setup” window.
NOTE: You may need to select the “Copy CD to Hard Disk” button
twice to initiate the download.
6. Select “Install Software Drivers”; the “Software Drivers

Installer, Version 2.1” window is displayed on-screen.
7. Select “Report Printers” in the “Installation Groups Options”
listbox.
8. Select “OK”. The report printer drivers installation begins, is
displayed on-screen, and requires approximately 2 minutes to
complete. System will return to the main “Setup” window after
completion of loading the report printers drivers.
9. Place the cursor on “Close” and then press <Enter>.
10. Remove the disk from the DVD Drive.
Resetting the System BIOS
NOTE: It is a Philips requirement that the CD boot ability be reset to

Disabled. This is to ensure that no unauthorized software can be
loaded or run on the system.
NOTE: The BIOS screen, when displayed, may be cut off and difficult
to read. Pressing and holding the small black button on the system’s
Rear I/O Panel immediately after the system boots to the large white
Philips lettering while also pressing F2 will reset the screen display
size and make the BIOS screen appear correctly. This does not work
every time. If the screen does not resize, see Appendix B: BIOS
Settings for the BIOS settings. This note only applies to systems with
the DG33FB Motherboard.
NOTE: It is only necessary to reset the system BIOS on systems with

the DG33FB Motherboard. This section does not apply to systems
with the BCM BC45Q Motherboard.
1. Reboot the system. While the system is booting, press the <F2>
key (second key from the left above the QWERTY keyboard)
repeatedly until the BIOS screen is displayed.
2. Using the <Right Arrow> on the keyboard, highlight “BOOT”
3. Select “Normal” in the pop-up window and then press <Enter>.
4. Highlight “Boot to Optical Devices” and then press <Enter>.
5. Select “Disable” in the pop-up window and then press <Enter>.
6. Highlight “USB Boot” and then press <Enter>.
7. Select “Disable” and then press <Enter>.
8. Press the <Video> (F10) key, and then press <Y>. The BIOS
settings will be saved and the system will reboot.
Restoring the User Presets

Restoring the Backed Up Presets
1. Insert the media that contains the system’s backed up presets.
3. Select “Removable Media”.
4. Select the Media Type being used.
5. Place the cursor on “Restore” and then press <Enter>.
6. If any of the “Presets:” listboxes show presets listed, select
“Select All” below the appropriate listbox(es); otherwise, skip to
the next step.
VERY IMPORTANT for systems at 1.0.0 or 1.0.2 software level
only! Application Presets can only be restored if the system is set to
English (United States) Standard and Format and the customer has
not customized the formats. DO NOT select any of the “Application
CAUTION! Presets” unless the above condition is met. Restoring the
Application Presets when the Standards and Formats for English
(United States) have been customized will cause the issue this
software is intended to fix to be restored onto the system.
7. At the bottom of the “Restore Settings” window, ensure that

there is a check mark in each of the additional settings (e.g.,
Printer Settings, Options, Measurements and Calculations, etc.)
checkboxes EXCEPT in the “System Settings” checkbox.
Leave the “System Settings” checkbox unchecked.
8. Select “Start”; the restore process begins. The time required for
completing the restore process varies and depends on the size
of the files being restored.
NOTE: If a message window appears stating that the system already

contains a preset, select “Yes to All”.
9. When the “Restore Settings” window disappears and the

“Removable Media” window is displayed again, re-select the
“Restore” button. The “Restore Settings” window is displayed.
10. Ensure that there is a check mark in the “System Settings”
checkbox ONLY. No other checkbox should be selected at this
time.
11. Select “Start”; the restore process for the “System Settings”
begins. The restoration is complete when the “Removable
Media” tab is displayed.
12. Remove the backup media from the system.
13. Select “System” and then select “DICOM...”.
14. Select the DICOM preset that was recorded in the Backing up
the User Presets, Step 12 section and then select “OK”.
15. Select “Date/Time...”.
16. Select “Time Zone” and then select the correct time zone.
17. Select “Date and Time” and then set the correct date and time.
18. Select “OK”.

 If the system was set up to use the Remote Service
Network (RSN), proceed to Setting Up the Remote Service
Network (RSN).Setting Up the Remote Service Network
(RSN).
 If the system was not set up to use the Remote Service
Network (RSN), skip to Setting the Video Format.
Setting Up the Remote Service Network
(RSN).
1. Connect the system to the RSN network.
3. Select “Service” and then select “Service...” in the
“Maintenance tools” section.
4. Enter the password and then select “OK”.
5. Select the “Remote Service Config” page.
6. Reconfigure the Remote Setup so that any values that were not
at the default value at this site (such as proxy settings recorded
earlier) are re-entered.
7. Select “APPLY” and then “CLOSE”.
8. Press the “Register Service” button.
NOTE: When a new version of software is loaded you must reregister

the system before connecting to RSN.
Setting the Video Format.
NOTE: The video format must be set to match the VCR format, if one
is installed.

 If the system has a VCR installed, proceed to Step 2.
 If the system does not have a VCR installed, skip to
Verifying the System’s Operation.
3. Select “Peripherals”.
4. Select “Install Software Drivers”.
5. Select “Video” from the “Installation Groups Options” box
and then select “OK”.
6. Select the appropriate video format and then select “OK”. A
number of windows will appear while the video format is being
set and the setup is complete when the “Setup” window is
displayed.
Verifying the System’s Operation

Perform a Full System Test.
1. Turn on the OEMs connected to the system and then reboot the
system.
2. Ensure a transducer is connected and enabled.
3. Use the Help File, Reference Manual, and the Operating Notes
to verify correct operation of the system. Troubleshoot and fix
any problems encountered.
4. If the system is connected to a network, verify correct network
operation.
Completing the Installation

1. Inform our customer of the backup disk and have them keep it
with the system at all times.
2. Report completion of this upgrade per normal procedure,
including updating the system’s equipment records.
Appendix A: BIOS Settings
The following BIOS settings are used when preparing the system for
the software installation:
Boot Menu Type ................................................<Normal>

Boot Device Priority ......................<CD/DVD-ROM Drive>
.............................................................. <Hard Disk Drive>
Hard Drive Order ................................... <ST3160815AS>
CD/DVD-ROM Drive Order ................. <TEAC DV-W28S>
Boot to Optical Devices ..................................... <Enable>
Boot to Removable Devices ............................. <Disable>
Boot to Network ................................................ <Disable>
USB Boot ........................................................... <Enable>
ZIP Emulation Type ........................................... <Floppy>
Boot USB Devices First .................................... <Disable>
USB Mass Storage Emulation Type ...................... <Auto>
UEFI boot ......................................................... <Disable>
Appendix B: BIOS Settings
The following BIOS settings are used after the software installation
has been completed:
Boot Menu Type ................................................<Normal>

Hard Drive Order ................................... <ST3160815AS>
Boot to Optical Devices .................................... <Disable>
Boot to Removable Devices ............................. <Disable>
Boot to Network ................................................ <Disable>
USB Boot .......................................................... <Disable>
ZIP Emulation Type ........................................... <Floppy>
Boot USB Devices First .................................... <Disable>
USB Mass Storage Emulation Type ...................... <Auto>
UEFI boot ......................................................... <Disable>
***END OF DOCUMENT***

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PHILIPS ULTRASOUND, INC.

Critical Issue Instructions

Critical Issue Instructions

The software installation consists of installing the software from a

The hardware installation, if performed, consists of installing the new

Installing the Restoring the User Verifying the

To ensure a safe installation, be sure to read and understand all

Preparing the System for the Upgrade

The upgrade may include the following hardware:

2. Verify all system functions and if there is a problem, troubleshoot

NOTE: The images can be saved to any removable media. No media

5. If the upgrade includes the Explora2 connector(s) and the Motor

CAUTION! Follow established anti-static procedures throughout these

Installing the Explora2 Connector(s)

Use care when removing the connector modules as it is possible to

NOTE: Removing the connectors from the bottom up will make it

Installing the Motor Controller PCB

Figure 1: Motor Controller Position

Backing up the User Presets

VERY IMPORTANT for systems at 1.0.0 or 1.0.2 software level

It is advised that you make a backup of the system options. If a

If you are asked by the customer to backup their studies to

VERY IMPORTANT for systems at 1.0.0 or 1.0.2 software level only!

6. Do one of the following:

10. Write the following information on the disk:

Finishing the System Preparation

In the following Step, it is critical that the network cable is

Installing the Software

Setting the System BIOS

1. If the system has the older DG33FB Motherboard, proceed to the

NOTE: This temporary setting only needs to be done on the first OS

Installing the OS Software

The installation process begins and the “Starting Windows Pre-

3. When the “Please insert the “Operating system (2)” CD”

Installing the Application Software

Installing the DRIVERS Software

2. When the system displays the “System Configuration

NOTE: Some systems may display the “Serial Number Mismatch”

3. Reboot the system.

Installing the Printer Drivers

5. Select “Copy CD to Hard Disk”. The Report Printers are

6. Select “Install Software Drivers”; the “Software Drivers

NOTE: It is a Philips requirement that the CD boot ability be reset to

NOTE: It is only necessary to reset the system BIOS on systems with

Restoring the User Presets

7. At the bottom of the “Restore Settings” window, ensure that

NOTE: If a message window appears stating that the system already

9. When the “Restore Settings” window disappears and the

20. Do one of the following:

NOTE: When a new version of software is loaded you must reregister

9. Reboot the system.

Setting the Video Format.

1. Do one of the following:

Verifying the System’s Operation

Completing the Installation

Boot Menu Type ................................................<Normal>

Boot Menu Type ................................................<Normal>

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