INF3720/101/3/2019

Tutorial Letter 101/3/2019

Human Computer Interaction II

INF3720

Semesters 1 and 2

School of Computing

IMPORTANT INFORMATION
Please register on myUnisa, activate your myLife email address and
make sure that you have regular access to the myUnisa module
website, INF3720-2019-S1/S2, as well as your group website.

Note: This is a fully online module and therefore it is only available on myUnisa.

BARCODE
 CONTENTS

Page

1 INTRODUCTION .......................................................................................................................... 3
1.1 Getting started .............................................................................................................................. 3
2 OVERVIEW OF INF3720 .............................................................................................................. 3
2.1 Purpose ........................................................................................................................................ 3
2.2 Outcomes ..................................................................................................................................... 3
3 LECTURER(S) AND CONTACT DETAILS................................................................................... 4
3.1 Lecturer(s) .................................................................................................................................... 4
3.2 Department ................................................................................................................................... 4
3.3 University ...................................................................................................................................... 4
4 RESOURCES ............................................................................................................................... 4
4.1 Joining myUnisa ........................................................................................................................... 4
4.2 Prescribed book ............................................................................................................................ 4
4.3 Electronic reserves (e-reserves) ................................................................................................... 5
4.4 Library services and resources ..................................................................................................... 5
5 STUDENT SUPPORT SERVICES ................................................................................................ 5
6 HOW TO STUDY ONLINE ............................................................................................................ 6
6.1 What does it mean to study fully online? ....................................................................................... 6
6.2 myUnisa tools ............................................................................................................................... 6
7 ASSESSMENT ............................................................................................................................. 6
7.1 Assessment plan .......................................................................................................................... 6
7.2 Study plan ..................................................................................................................................... 7
7.3 Year mark and final examination/other options ............................................................................. 9
8 CONCLUSION.............................................................................................................................. 9
APPENDIX: Frequently asked questions .................................................................................................. 9

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1 INTRODUCTION
Dear Student
Welcome to INF3720- Human Computer interaction Module.
This module differs from the first module (INF1520) in that it covers the topics in more depth and
focuses on applied knowledge. It concerns the wider context of human–computer interaction,
namely interaction design.
This module is at the intersection of the sub-disciplines of Information Systems and Computer
Science. Since this is a third-level module, we assume that students have background
knowledge and skills from the first-year module, Human–Computer Interaction (INF1520).
Because this is a fully online module, you will need to use myUnisa to study and complete the
learning activities for this course. Visit the website for INF3720 on myUnisa frequently. The
website for your module is INF3720-19-S1 for first semester and INF3720-19-S2 for second
semester.
Hence, the assignments will be uploaded on myUnisa under the “Additional Resource tool”
during the course of the semester
1.1 Getting started
Owing to the nature of this module, you can read about the module and find your study material
online. Go to the website at https://my.unisa.ac.za and log in using your student number and
password. You will see INF3720-19-S1/S2 in the row of modules displayed in the orange blocks
at the top of the webpage. Select the More Sites tab if you cannot find the module you require
in the blocks displayed. Then click on the module you want to open.
We wish you much success in your studies!

2 OVERVIEW OF INF3720
2.1 Purpose
Students who have completed this module successfully will be able to apply their practical skills
and theoretical knowledge to design interactive computer-based products, from the
requirements analysis stage through to creating a prototype of the system. They can evaluate
existing interactive systems and prototypes using a variety of evaluation techniques. This
module provides intermediate knowledge, skills and values, which will support further studies
and design applications in the sector of Information Systems in the field of Information
Technology, as part of the BSc or BCom qualification. These competencies therefore contribute
to the development of communities with business support, design, evaluation and research
skills
2.2 Outcomes
For this module, you will have to master several outcomes:

 Specific outcome 1: Describe interaction design with a clear design process path and
relate it to the field of human-computer interaction.
 Specific outcome 2: Critically evaluate the design of collaborative technologies to support
communication and collaboration between people.
 Specific outcome 3: Identify and analyze the affective aspects of an existing interactive
system, and design affective interface elements for a new interactive system.
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 Specific outcome 4: Gather data to support the design of interactive systems design
 Specific outcome 5: Develop a prototype of an interactive system.
 Specific outcome 6: Conduct an evaluation of a user interface or interactive system.
3 LECTURER(S) AND CONTACT DETAILS
3.1 Lecturer(s)
The primary lecturer for this module is: Dr. Baldreck Chipangura
Department: School of Computing
Telephone: 011 670 9106
Email: For module specific queries, write to: INF3720-19-S1@unisa.ac.za (semester 1 only)
and INF3720-19-S2@unisa.ac.za (semester 2 only).
3.2 Department
You can contact the School of Computing as follows:
Floors 4, C 04-035
GJ Gerwel building (block C)
Unisa Science Campus
Corner of Christiaan de Wet Road & Pioneer Avenue
Florida
Roodepoort, Johannesburg
Telephone number: 011 670 9188
Email: franchm@unisa.ac.za
3.3 University
To contact the University, follow the instructions in the brochure Study @ Unisa. Remember to
have your student number available whenever you contact the University.
Whenever you contact a lecturer, please include your student number to enable the lecturer to
help you more effectively.

4 RESOURCES
4.1 Joining myUnisa
The myUnisa learning management system is the University's online campus, which will help
you to communicate with your lecturers, with other students and with the administrative
departments at Unisa.
To go to the myUnisa website directly, go to https://my.unisa.ac.za. Click on the Claim UNISA
Login on the top of the screen on the myUnisa website. You will then be prompted to give your
student number in order to claim your initial myUnisa details, as well as your myLife email login
details.
For more information on myUnisa, consult the brochure Study @ Unisa, which you received
with your study material: www.unisa.ac.za/brochures/studies

4.2 Prescribed book

The prescribed book for this module is:

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Preece J., Rogers Y & Sharp H. 2015. Interaction design: Beyond human–computer
interaction. 4th edition. West Sussex: John Wiley & Sons. (ISBN 978-1-119-02075-2).
You have to purchase your own copy of the prescribed book. For the contact details of
official booksellers, please consult the list of official booksellers and their addresses in Study @
Unisa. If you find it difficult to get books from the bookshops, please contact the Prescribed
Books Section at 012 429 4152 or send an e-mail to vospresc@unisa.ac.za.
4.3 Electronic reserves (e-reserves)
E-reserves can be downloaded from the Library catalogue. More information is available at:
http://libguides.unisa.ac.za/request/request
4.4 Library services and resources
The Unisa Library offers a range of information services and resources:

 for detailed Library information go to

http://www.unisa.ac.za/sites/corporate/default/Library
 for research support and services (e.g. personal librarians and literature
search services) go to
http://www.unisa.ac.za/sites/corporate/default/Library/Library-
services/Research-support

The Library has created numerous Library guides:

http://libguides.unisa.ac.za
Recommended guides:

 Request and download recommended material:

http://libguides.unisa.ac.za/request/request
 Postgraduate information services:
http://libguides.unisa.ac.za/request/postgrad
 Finding and using library resources and tools:
http://libguides.unisa.ac.za/Research_skills
 Frequently asked questions about the Library:
http://libguides.unisa.ac.za/ask
 Services to students living with disabilities:
http://libguides.unisa.ac.za/disability

5 STUDENT SUPPORT SERVICES

The Study @ Unisa brochure is available on myUnisa: www.unisa.ac.za/brochures/studies

This brochure has all the tips and information you need to succeed at distance learning and,
specifically, at Unisa.

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6 HOW TO STUDY ONLINE
6.1 What does it mean to study fully online?
Studying fully online modules differs completely from studying some of your other modules at
Unisa.

 All your study material and learning activities for online modules are designed to be
delivered online on myUnisa.
 All your assignments must be submitted online. This means that you do all your
activities and submit all your assignments on myUnisa. In other words, you may NOT post
your assignments to Unisa using the South African Post Office.
 All communication between you and the University happens online. Lecturers will
communicate to you by email and sms, as well as using the Announcements, the
Discussion Forums and the Questions and Answers tools. You can also use all of these
ways to ask questions and contact your lecturers.
6.2 myUnisa tools
The main tool that we will use is the Lessons tool. This tool will provide the content of and the
assessments for your module. At times you will be directed to join discussions with fellow
students and complete activities and assessments before you can continue with the module.
It is very important that you log in to myUnisa regularly. We recommend that you log in at least
once a week to do the following:

 Check for new announcements. You can also set your myLife email account so that you
receive the announcement emails on your cell phone.
 Do the Discussion Forum activities. When you do the activities for each learning unit, we
want you to share your answers with the other students in your group. You can read the
instructions and even prepare your answers offline, but you will need to go online to post
your messages.
 Do other online activities. For some of the learning unit activities you might need to post
something on the Blog tool, take a quiz or complete a survey under the Self-Assessment
tool. Do not skip these activities because they will help you complete the assignments and
the activities for the module.
We hope that by giving you extra ways to study the material and practise all of the activities, you
will succeed in the online module. To get the most out of the online module you MUST go online
regularly to complete the activities and assignments on time.

7 ASSESSMENT
7.1 Assessment plan
The following is a breakdown of the formal assessment activities as they become due
during the semester. Do all the assignments.

Assignment Due dates for semester 1 Due dates for semester 2 Weight
01 05 March 2019 12 August 2019 50%
(Unique number) 816274 (Unique number) 647946
02 05 April 2019 13 September 2019 50%
(Unique number) 848664 (Unique number) 625244

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*Because this is an online module, the assignments are not provided in this tutorial letter.
Instead, the assignments are provided on myUnisa under the Additional resources.
7.2 Study plan
The chapters of the prescribed book covers the syllabus of this module, see the table below.

Chapter Learning outcomes

1 What is interaction design?
 Explain the difference between good and poor interaction design.
 Describe interaction design, how it relates to human–computer
interaction and other fields.
 Explain the relationship between user experience and usability.
 Describe what and who is involved in the process of interaction design.
 Outline the process of interaction design.

2 Understanding and conceptualising interaction

 Explain the meaning of problem space.
 Explain how to conceptualise interaction.
 Describe what a conceptual model is and how to formulate one.
 Discuss the use of interface metaphors as part of a conceptual model.
 Outline the core interaction types that inform the development of a
conceptual model.
 Introduce paradigms, theories, models and frameworks for interaction
design.

4 Social interaction
 Being social
 Face to face conversation
 Remote conversation
 Telepresence
 Co-presence

5 Emotional interaction
 Explain how emotions relate to the user experience.
 Provide examples of interfaces that are pleasurable and usable.
 Explain the meaning of expressive interfaces
 Describe how the design of technologies can change people's attitudes
and behaviour.
 Understand the applications of anthropomorphism and zoomorphism in
interaction design.
 Present well-known models and frameworks of emotion and pleasure.

7 Data gathering
 Discuss how to plan and run a successful data-gathering program.
 Plan and run an interview.
 Design a simple questionnaire.
 Plan and execute an observation

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  Choosing and combining data gathering techniques
9 The process of interaction design
 What is involved in interaction design?
 What are the advantages of involving users during software
development?
 Explain the main principles of a user-centred approach.
 Understand the interaction design live cycle model.
 Understand how interaction design activities can be integrated into the
wider product development lifecycle.

10 Establishing requirements
 Understand different kinds of requirements.
 Explain how different data-gathering techniques may be used during the
requirements activity.
 Develop a scenario, a use case and an essential use case from a
simple description.
 Do a hierarchical task analysis of a simple description.

13 Evaluation studies
 Explain the key concepts and terms used in evaluation.
 Introduce a range of different types of evaluation methods.
 Show how different evaluation methods are used for different purposes
at different stages of the design process and in different contexts of use.
 Show how evaluators mix and modify methods to meet the demands of
novel systems.
 Discuss some of the practical challenges that evaluators have to
consider when doing evaluation.
 Illustrate, through short case studies, how the methods discussed are
used in evaluation and describe some methods that are specific to
evaluation.
 Explain how to do usability testing.
 Outline the basics of experimental design.
 Describe how to do field studies.

14 Evaluation studies: From controlled to natural settings

 Understand the concepts that underlie usability testing
 Understand the concepts that underlie field testing
 Understand how to carry usability testing experiments

15 Evaluation: Inspections, analytics and models

 Describe the key concepts associated with inspection methods.
 Explain how to do heuristic evaluation and walkthroughs.
 Explain the role of analytics in evaluation.

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7.3 Year mark and final examination/other options

Your year mark for this module is as follows:
Assignment 01: 50%
Assignment 02: 50%
The following formula will be used to calculate your final year mark:
Year mark (out of 100) x 20% + Examination mark (out of 100) x 80%
Because this is an online module, the assignments will be uploaded on myUnisa under the
Additional Resources tool during the course of the semester.

8 CONCLUSION
Do not hesitate to contact us by email if you are experiencing problems with the content of this
tutorial letter or with any academic aspect of the module.
We wish you a fascinating and satisfying journey through the learning material and trust that
you will complete the module successfully.
Enjoy the journey!
Dr. Baldreck Chipangura – lecturer for INF3720

DEPARTMENT OF INFORMATION SYSTEMS, SCHOOL OF COMPUTING

APPENDIX: Frequently asked questions

 What do I do if I cannot find the prescribed book?

Do not contact the lecturers if you have problems obtaining the prescribed book. We
cannot help you with the availability of prescribed books since we do not have contact
with the book dealers. There is a list of the book dealers in Study @ Unisa.

 What will happen if I fail to submit my assignment on time?

If the myUnisa system is down when you try to submit an assignment, do not contact the
lecturers. Wait until the problem is resolved and then submit your assignment as soon as
possible. We are usually aware of problems with myUnisa. If you submit your assignment
late for any other reason, include a note with the assignment in which you give the
reasons for the late submission. No assignment will be marked (a mark of ZERO will be
awarded) after the solutions for the assignment have been published. This is usually a
week or two after the due date of the assignment.

 How do I request an extension? (Do not!)

Please do not phone, fax or e-mail for an extension to submit an assignment. Submit the
assignment as soon as possible and include a note of explanation.

 What if there are mistakes in the marking of assignments? (Do NOT resubmit your
assignment to Assignments Department!)
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 We use a team of external markers that are subcontracted to mark assignments. Close to
800 students enrol for the module. For this reason, there may be inconsistency in the
marking style of individual markers. We request that students only query assignment
marking where the marks will change significantly (more than 5%). Please follow the RE-
MARK PROCEDURE.
The RE-MAIL procedure: Mail your marked assignment (or a photocopy of it)
TOGETHER WITH A LETTER stating your marking dilemma with the specified questions
of the assignment to the module email.

 What if I don't receive my study material or I lose it?

Visit myUnisa and download an electronic copy (PDF file).

 May I submit my assignment by e-mail?

No, never do that.

 Have we received your assignment?

If you want to find out whether Unisa has received your assignment, look at the status of
your assignment on myUnisa.

The End
© UNISA 2019

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