Profile

Dedicated and resourceful professional with 2 years of combined experience in customer

service and virtual assistant roles. Proven ability to deliver exceptional customer
experiences and provide comprehensive administrative support remotely. Skilled in
handling inquiries, resolving issues, and ensuring customer satisfaction in fast-paced
environments. Proficient in managing administrative tasks, including email
correspondence, scheduling, and document management. Adept at multitasking,
problem-solving, and maintaining confidentiality. Seeking to leverage customer service
Valeria expertise and virtual assistant skills to contribute effectively to a dynamic team.
Bustamante
Experience
2022 Customer Service Representative
Contact Broward Specialty Group Conducted in-depth market research and
competitive analysis to identify market trends,
opportunities, and threats.
Phone:
+51924572845 Designed and executed surveys, questionnaires,
and focus groups to gather primary data.
Email : Analyzed large datasets using statistical
valebusta318@gmail.com techniques to provide actionable insights.
Date of birth:
18/03/1996
2023 Virtual Assistent
Mpower Orchestrated seamless email correspondence,
Adress : meticulously managing scheduling and calendar
Calle Los Heraldos Puente
maintenance for executive-level stakeholders.
Blanco Quinta Etapa
Departamento 201 Exhibited proficiency in handling high-volume
phone calls and inquiries with a focus on providing
prompt, courteous, and confidential assistance.

2023 Customer Service

Teleperformance (Turo)
Cultivated and nurtured enduring client
relationships through personalized and attentive
communication, ensuring client satisfaction and
loyalty.
Acted as the primary point of contact for client
inquiries, demonstrating a deep understanding of
their needs and providing tailored solutions.

Skills

Technical Skills
Education
Language Skills
ICPNA UTP (Universidad
Analytical Skills English Course Tecnologica del Peru)
2017-2021 Bachelor in Psychology (Not
Creativity and completed yet)
Innovation
2020- Now