NEWS WE COULD USE

Vol.2, Issue No.02 05 January 2021

When do we really need face-to-face interactions?

 We can do a lot virtually —
but not everything. While
work will likely never go
back to our pre-pandemic
status quo, the future will be
a blended one that leverages
the best of what both virtual
and face-to-face experiences
can offer.
 Here are four broad dimensions of impact in management development are
hard to replicate virtually & sustain without some face-to-face interaction:

• Collaboration: building shared understandings, relationships, & trust.

• Innovation: getting creative ideas out of people’s brains, exploring the ways
they fit together, & engaging in learning processes to refine & realize them.
These require both trust & time together in non-stressed environments.

• Acculturation: creating a robust, shared company culture. This is an essen-

tial element of long-term organizational effectiveness as it builds mutual un-
derstanding & a sense of shared identity.

• Dedication: having a shared sense of purpose & feeling part of a community.

 What fosters these beyond placing people in the same place at the same time?
the answer is to design an immersive experience that incorporate five “design
drivers.” These are: purposeful focus; interpersonal bonding; deep learn-
ing; unencumbered experimentation; and, structured serendipity. While
our blended future is still distant, companies will need to start considering
what warrants face-to-face interaction & how to make the most of those pre-
cious opportunities.
Source: HBR.org

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