NEWS WE COULD USE

Vol.2, Issue No.05 12 January 2021

Five strategies to stabilize and grow after a rough year

 Business leaders can approach 2021 with
a strategic plan. Embrace change with
quarterly planning & reviews to re-
evaluate business needs, & ensure client
demands are met. Empower employees
to work smarter, not harder, & leverage
their talents in new ways. Here are five
ways to make it happen:
1. Embrace change. Implement a quarterly strategic planning & review. Ask
these questions: What would disrupt the business enough to change every-
thing? How to be on the leading edge of that change? How can the business
be relevant and profitable five to ten years from now?;
2. Prioritize customer needs. The customers' needs & their problems are in a
constant state of change. Engage in a conversation with clients to identify
opportunities. Ask a probing question at the end of every client interaction.
Stay in tune with customers' needs. This is the gateway for future growth;
3. Work smarter, not harder. Leverage people’s talents. Collaborate. Remove
bottlenecks in processes to promote ease. That which is easy gets accom-
plished. Consider which elements of client service that could be delivered
through automation. Efficiencies gained produce a more efficient team;
4. Profit is an intention, not a reward. Focus on initiatives that produce re-
sults & impact the bottom line. Clients love supporting social impact; busi-
nesses can be profitable & improve their community in the process; and,
5. Be a confident leader who empowers others. Relying on your efforts alone
is a limiter when scaling your business — even in strong economic times. The
old definition of confidence was about what you could do. Your future confi-
dence needs to be about your team & the belief in what the team can do.
 For 2021, take action differently enough to move the needle. Make bold
moves that advance and protect the business. Marry the company’s vision to
these tips to welcome a successful new year.
Source: Businessinsider.com
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