Solution 17: Order to Cash Business Process

Task 1:

1. Your new customer calls to place an order for a pump. Create a standard sales order
based on the information provided below.

a) Logistics  Sales and Distribution  Sales  Order  Create (VA01)

On the Create Sales Order: Initial Screen, enter the following data:

Order Type OR
Sales Organization 1000
Distribution Channel 10
Division 00

Choose Enter

On the Create Standard Order: Overview screen enter the following data:

Field Value
Sold-to Party 123##
Ship-To Party 123##
PO Number ##-1
Requested Delivery Date 1 week from today

In the line item section of the order, enter the following item information:

Field Value
Material R-F1##
Order Quantity 10
Choose Enter

2. Choose the Save icon and record the Order number.

Task 2:

Now that the order has been completed and the delivery date is near, the delivery process can
begin. Create a delivery document to initiate shipping activities.

1. Create a delivery in shipping point Z0## for the order created previously. Specify a
selection date of one week from today.

a) Logistics  Sales and Distribution  Shipping and Transportation  Outbound Delivery

 Create  Single Document  With Reference to Sales Order (VL01N)
Enter Shipping Point: Z0##
Enter the Selection date: Today plus one week
Enter the Sales Order number from 2-1-2 (This should be defaulted in the field already)

Select Enter

Select the Picking Tab

Enter SLOC 0001

2. Save the document and record the delivery number

Task 3:

Access the delivery you just created in change mode.

Select the picking tab.

Delivery quantity is 10

Exit the delivery document.

Task 5:

The next step in the delivery process is picking. In Lean WM, a transfer order is processed to
facilitate the picking process. Create a transfer order.

a) Logistics  Sales and Distribution  Shipping and Transportation  Picking  Create

Transfer Order  Single Document (LT03)
Enter the Warehouse Number 010
Confirm the Delivery number matches the one recorded in step 2-2-2/
Enter Foreground in the Foreground/Background field
Enter 1 in the Adopt pick quantity field

Select Enter

And the below screen will appear

Save the transfer order and record the document number.

Task 6:

Once picking and packing is complete and the product has left the plant, the “post goods issue”
process takes place. Change the delivery document and execute the process. Answer the
following question.

1. Change the delivery document and post goods issue.

a) Logistics  Sales and Distribution  Shipping and Transportation  Outbound Delivery

 Change  Single Document (VL02N)

Confirm the Delivery number matches 2-2-2

Enter
The pick quantity and the delivery quantity on the Picking tab are now equal.

Select Post Goods Issue button

The below message will appeared after you clicked on the post goods issue.
Task 7:

View document flow for the delivery

1. What is the overall processing status of the delivery document?

a) Logistics  Sales and Distribution  Shipping and Transportation  Outbound Delivery

 Display (VL03N)
Choose Environment – Document Flow

Delivery overall processing status: Being processed.

The invoice has not been created yet. The delivery will not be completed until invoiced.
What entry was added to document flow record the “post goods issue”?
Task 8:

Products that are physically shipped to customers are “eligible for billing” after goods issue has
been posted. Create a billing document for your delivery and record the net value of the invoice.

1. Create a billing document for your delivery document

a) Logistics  Sales and Distribution  Billing  Billing document  Create (VF01)

Enter
Your delivery document number defaults, select execute icon.
2. Record the net value of the invoice

a) Follow the below intruction

The below will appear and look at the net value and total value.
 3. Save the invoice and record the document number :

Exit.
Task 9:

View document flow

1. To view the overall processing status of the delivery, billing and accounting document
a) Logistics  Sales and Distribution  Billing  Billing document  Change (VF02)
Billing document number is defaults, select enter
Goto Environment – Display document flow

Delivery overall processing status: Completed

Invoice overall processing status: Completed
Accounting document overall processing status: Not cleared
*The Invoice and Accounting document entries were added to document flow
Task 10:

The customer has submitted payment for the invoice you just processed. Post the document to
the document’s A/R account.

1. Post the net value of the invoice (identified previously) to company code 1000 to bank
account 113100. Today is the document date. Specify the customer number 123## in the
open item selection – account field.

a) Accounting  Financial Accounting  Customers  Document entry  Incoming

payment (F-28)
 Field Value
Document Date Today
Bank Data: Account 113100
Bank Data: Amount Total Value from exercise 2-8-2
Open Item Section: Account 123##

Select Enter
In the lower right section of the screen, the “Not assigned” field should equal zero.

2. Save the payment transaction and record the accounting document number.
Task 11:

View document flow for the sales order

1. View the document flow, T-code VL02N, Environment – Document flow .