A PROJECT REPORT

ON
“CONSUMER BUYING BEHAVIOUR TOWARDS
Mahendra centuro”

SESSION 2023-2024

UNDER THE SUPERVISION SUBMITTED

BY
Dr. Chandralata singh Jay Kumar Raj (ASSISTANT
PROFESSOR) BBA 4th SEMESTER
(Y22180522)

Department Of Business Management

DR. HARISINGH GOUR CENTRAL UNIVERSITY
SAGAR (M.P.)

1
 PREFACE

The project has been made by my own efforts using the knowledge and skills
that I have learnt during this research period. This project is based on the
Consumer buying behaviour analysis of Mahendra centuro. There may have
faults in this project as I am a fresher in learning. Since, I had acquired a
sufficient amount of knowledge on this topic, I tried out my best to present this
project report in a proper way. This project is not well enough for a large
organization but I think that it will be helpful for new trainees as well as my
juniors who want to have readymade information about the given topic. I have
taken help from a variety of social networking sites, Google and many other
books.

Jay Kumar Raj

BBA 4th Semester
(Y22180522)

2
 ACKNOWLEDGEMENT

It is my proud privilege to release the feeling of my gratitude to several persons

who helped me directly or indirectly to conduct this Project work. I express my
heart full indebtedness and owe a deep sense of gratitude to my teacher and my
Project guide Dr. Chandralata singh Assistant Professor, Dr. Hari Singh Gour
Central University Sagar (M.P).

I am extremely thankful to the Head of the Department and Faculties of

Department of Business Management Dr. Hari Singh Gour University Sagar
(M.P). I am also extremely thankful to all those persons who have positively
helped me. I also thank all my friends who have more or less contributed to the
preparation of this Project Report. I will be always indebted to them.

Thanking You

Jay Kumar Raj

BBA 4th Semester
(Y22180522)

3
 CERTIFICATE

This is to certify that Jay Kumar Raj has worked for his BBA 4th Semester.
Project Entitled “Consumer Buying behaviour analysis towards Mahendra
centuro” in partial fulfillment of the degree of Bachelor of Business
Administration. He has completed his project under my supervision. His work is
original, satisfactory and not submitted anywhere else for the award of any
degree. I hereby forward his project and wish him success in future Endeavour.

Signature of the Supervisor Signature of the Examiner

Signature of Head of the Department

4
 DECLARATION

I Kashish Hinduja bearing Roll No. Y22180522 of the Institute of Dr. Hari
Singh Gour University, Sagar hereby declare that the Project Report entitled
Consumer buying behaviour towards towards Mahendra centuro is an original
work and the same has not been submitted to any other Institute for the award of
any other diploma. The suggestions as approved by the faculty were duly
incorporated.

PLACE : SAGAR
Jay Kumar Raj
BBA 4th Semester
(Y22180522)

5
S.no Topic Page no.

6
 Introduction

Mahindra & Mahindra Limited (M&M) is an Indian multinational automotive manufacturing

corporation headquartered in Mumbai. It was established in 1945 as Mahindra & Mohammed
and later renamed as Mahindra & Mahindra. Part of the Mahindra Group, M&M is one of the
largest vehicle manufacturers by production in India. Its unit Mahindra Tractors is the largest
manufacturer of tractors in the world by volume. It was ranked 17th on a list of top
companies in India by Fortune India 500 in 2018. Its major competitors in the Indian market
include Maruti Suzuki and Tata Motors.

Anand Mahindra is the Chairman of the Mahindra Group. His tenure has seen the Group
expand domestically and internationally into a range of major industrial sectors from
automobiles and agriculture to IT and aerospace.

7
 History
 Mahindra & Mahindra was founded as a steel trading company on 2 October 1945
in Ludhiana as Mahindra & Mohammed by brothers Kailash Chandra
Mahindra and Jagdish Chandra Mahindra along with Malik Ghulam
Muhammad. Anand Mahindra, the present Chairman of Mahindra Group, is the
grandson of Jagdish Chandra Mahindra.
 In 1948, the company changed its name to Mahindra & Mahindra. They eventually
saw a business opportunity in expanding into manufacturing and selling larger MUVs
and started assembling under license of the Willys Jeep in India. Soon, M&M was
established as the Jeep manufacturer in India, later commenced manufacturing light
commercial vehicles (LCVs) and agricultural tractors.


 In 1999, Mahindra purchased 100% of Gujarat Tractors from the Government of
Gujarat and in 2017 Mahindra renamed it as Gromax Agri Equipment Limited, as part
of new brand strategy and the models continue to be sold as Trakstar.
 In 2007, M&M acquired Punjab Tractor Limited (PTL) making it the world's largest
tractor manufacturer. Subsequent to this take-over, the former PTL was merged into
M&M and transformed as Swaraj division of Mahindra & Mahindra in the year 2009.
 Over the past few years, the company has taken interest in new industries and in
foreign markets. In 2008, they entered the two-wheeler industry by taking
over Kinetic Motors in India.
 In 2010, M&M took a 55% stake in the REVA Electric Car Company and in 2016,
they renamed it Mahindra Electric Mobility Ltd after taking 100% ownership.
 In 2011 Mahindra acquired a majority stake of South Korea's SsangYong Motor,
turning it into a subsidiary. In December 2020, after Mahindra stopped funding it,
SsangYong entered into receivership, de facto no longer being a Mahindra subsidiary

8
 from that point on, and de jure after November 2022, when a KG Group-led
consortium completed the acquisition procedures for a controlling stake, moving
SsangYong out of receivership.
 In October 2014, Mahindra acquired a 51% controlling stake in Peugeot Motocycles and a
100% controlling stake in October 2019.

 In May 2015, Mahindra acquired a 33.33% stake in Japanese tractor

manufacturer Mitsubishi Agricultural Machinery (MAM), a subsidiary of Mitsubishi
Heavy Industries.
 In December 2015, Mahindra and its affiliate Tech Mahindra, through a special
purpose vehicle (SPV), agreed to buy a 76.06% stake in Italian car
designer Pininfarina, for €25.3 million (around Rs.186.7 crore).
 In March 2016, Mahindra acquired 35% of Finland-based Sampo Rosenlew, entering
the combine harvester business, subsequently increasing its stake in the company to
49.04% in December 2019.
 In January 2017, Mahindra and Mahindra Ltd acquired a 75.1 equity stake in Hisarlar
Makina Sanayi ve Ticaret Anonym Şirketi (Hisarlar), a farm equipment company,
marking its entry into Turkey and in September 2017 acquired another Turkish tractor
and foundry business Erkunt Traktor Sanayii AS for ₹800 crore.
 In November 2017, Mahindra signed a memorandum of understanding (MOU)
agreement with Belgium-based Dewulf, a supplier of a full line of potato and root
crop machinery. Under the agreement, Mahindra will manufacture and market potato
planting equipment in India, for which the co-branded planter is developed.
 In January 2018, Mahindra announced its foray into the sprayers business through the
acquisition of a 26% equity stake in M.I.T.R.A. Agro Equipments Pvt Ltd, a
Maharashtra-based AgTech company (MITRA). In March 2020, Mahindra further
increased its stake in the company to 39%.
 In February 2018, Mahindra acquired a minority stake of 22.9% percent in Carnot
Technologies. Carnot Technologies owns and operates smart car solutions firm
CarSense.
 In May 2018, Mahindra signed a share subscription agreement to acquire up to 10%
share capital of Canada's IT firm Resson Aerospace Corporation. Resson is focussed
on providing technology solutions for agriculture. It has developed a system that

9
 captures and interprets images to give farmers information about the state of their
fields and crops.
 In June 2019, Mahindra purchased an 11.25% stake in Switzerland-based agro
technology firm Gamaya. The acquisition enabled Mahindra to further develop and
deploy next-generation farming capabilities such as precision agriculture and digital
farming technologies.
 In April 2020, Mahindra and Renault ended its joint venture which operated from
2005 onwards, with Mahindra buying out Renault's stake. Renault continues to license
and supply key components such as engines and transmissions to Mahindra &
Mahindra.
 In October 2019, Mahindra entered into a joint venture with Ford by establishing Ford
India in which Mahindra & Mahindra acquired a controlling 51% stake. In January
2021, Mahindra ended its collaboration with Ford owing to global economic and
business conditions caused by the pandemic.
 Recently, Mahindra's tractor unit launched TREM IV pollution norms-complaint
tractors, which have common rail direct injection technology. Mahindra has launched
a total of 6 tractors with CRDI technology, one of these being the Arjun Novo 605 DI
PP.


10
 Mission and Vision Statement of Mahindra Centuro

Tech Mahindra Mission Statement

Tech Mahindra represents the connected world, offering innovative and customer-centric
information technology services and solutions, enabling Enterprises, Associates and the
Society to Rise™. We are a USD 4 billion company with 107,200+ professionals across 90
countries, helping over 818 global customers including Fortune 500 companies. Our
innovation platforms and reusable assets connect across a number of technologies to deliver
tangible business value to our stakeholders. Tech Mahindra is also amongst the Fab 50
companies in Asia as per the Forbes 2015 List.

Tech Mahindra Vision Statement

Educated, skilled and able women and men are a country s true strength. We aspire to see
children who are purposefully engaged, youth that is constructively employed and a society
that provides equal opportunities to people with different abilities. Through its corporate
social responsibility initiatives, the Mahindra Group commits itself to this . The key focus
areas for Corporate Social Responsibility at Tech Mahindra Foundation are: Empowerment
of girls/women Empowerment of people with disabilities Corporate volunteering

Tech Mahindra Values

 Professionalism
 Customer First
 Dignity of the Individual
 Good Corporate Citizenship
 Quality Focus

11
Type Public

Traded as  BSE: 500520

 NSE: M&M
 BSE SENSEX Constituent
 NSE NIFTY 50 Constituent

ISIN INE101A01026

Industry Automotive

Founded 2 October 1945; 77 years ago

Jassowal, Ludhiana, Punjab, India

Founders  J. C. Mahindra
 K. C. Mahindra
 M. G. Muhammad

Headquarters Mumbai, Maharashtra,

India

Area served Worldwide

Key people  Anand Mahindra

(Chairman)
 Dr. Anish Shah
(MD & CEO)[1]
 Rajesh Jejurikar
(Executive Director AFS)

Products  Automobiles
 Commercial vehicles
 Tractors
 Motorcycles

12
Product List Of Mahindra &Mahindra.

13
14
 Mahindra Centuro 100cc

How is the design of Mahindra Centuro?

The Mahindra Centuro looks stylish enough for a commuter bike. The tail light is shared with
Mahindra’s earlier Pantero but the remaining elements are brand new including the multi
colored body decals, grab rails, fuel tank, bikini fairing and golden twin-bar wrapping the
fuel tank.

How does the Mahindra Centuro ride?

The Mahindra Centuro rides well with engine vibrations remaining within limits most of the
time and only shooting up while venturing to 8000 RPM. Acceleration is good and 3-6000
RPM is the sweet spot for the bike. Responses are good at low engine speeds while 65 kmph
of cruising speeds are also readily manageable. The four speed gearbox is slightly clumsy and
hesitant, particularly if you are swiftly downshifting. The up-shifting is smoother while gear
ratios are neatly worked out. Ride quality is great with the telescopic front forks and five-way
adjustable rear coil springs working in tandem. The default setting gets just the right amount
of stifness while there is confident and light handling. Braking quality could have been
slightly better.

15
How comfortable is Mahindra Centuro?

The Mahindra Centuro offers good comfort and a really snug riding position. The tank has
decent support for knees of riders with the wide and long seat being another major plus point
in this regard.

How’s the tech?

The Mahinrda Centuro comes with several cutting-edge features including the engine
immobilizer for greater safety and also an LED parking light, anti-theft alarm and the
innoavtive flip key which comes with 96-bit secure access. Riders also get to use the fully
digital instrument cluster. Other tech features include Find Me and Guide Me Home lamps.

How’s the mileage of Mahindra Centuro?

The Mahindra Centuro offers good mileage of 85.4 kilometres per litre which is ideal for
commuters looking to get the most out of their bike’s performance in this regard.

How is the performance of Mahindra Centuro?

The Mahindra Centuro offers decent performance for in-city and shorter commutes. It gets a
106.7 cc engine that dishes out peak power and torque figures of 8.4 BHP and 8.5 Nm
respectively. Overall performance is satisfactory for riders.

Is the Mahindra Centuro good value for money ?

The Mahindra Centuro offers good value for money at its price point. It gets a competitive
price tag for a commuter bike, comes with a fully digital instrument console, flip key and
engine immobilizer among other key features, ensures great mileage of 85.4 kmpl and also
gets a reasonably powerful engine and riding comfort. Design-wise, the bike gets a few
special touches which elevate the overall look including multi-colored body decals. It is a
good value for money option in its segment.

Research Methodolgy

What is the research methodology? The techniques or the specific procedure which helps the
students to identify, choose, process, and analyze information about a subject is called

16
Research Methodology. It allows the readers to evaluate the validity and reliability of the
study in the research paper.

Primary Data collection

Quantitative Techniques:
Surveys or questionnaires: which ask the same questions to large numbers of participants or
use Likert scales which measure opinions as numerical data.
surveys are designed to:

1. Collect information from a small number of people to be representative of a larger

number of people to be studied, for instance, the information about their...
 Attributes
 Behaviour
 Preferences
 Attitudes
 Opinions
2. The primary data used in this survey has been collected through a questionnaires
which was created using google form ,the questionnaires contain the question
regarding customer perception towards Mahindra Centuro. In this survey a total of 18
question were asked from 37 respondents of the Sagar, reigon M.P.
3. The analysis of the collected data has been done through pie charts.

Secondary Data collection

Secondary sources provide second-hand information and commentary from other researchers.
Examples include journal articles, reviews, and academic books. Thus, secondary research
describes, interprets, or synthesizes primary sources.
 Survey Objective

 To analyse the price of Mahindra Centuro .

 To analyse the mileage of Mahindra Centuro.
 To analyse the comfort of Mahindra Centuro.
 To analyse the safety of Mahindra Centuro.
 To analyse the quality of Mahindra Centuro.

17
 Survey Analysis

18
 ANALYSIS:
 So does Mahindra centuro have high price …?
 According to the survey out of 37 respondents 1% strongly disagree.
 3% strongly agree
 16.2% disagree
 32.4% agree
 And 43.2% was neutral.
 After the analysis we can see that the highest percentage was of neutral so we can say
that customer overall perception is neutral about the high price .

19
 ANALYSIS:
 So is mahindra centuro affordable by middle class famliy ……?
 According to the survey out of 37 respondents 1% strongly agree
 1% disagree
 18.9% neutral
 75.7% agree .
 So after the analysis we can see majority of the respondent agreed with the given
statement .

20
 ANALYSIS:
 So do the customer find the EMI interest rate resonable ?
 According to the survey out of 37 respondents 1% strongly agreed
 8.1% strongly disagreed
 21.6% were neutral
 27% disagree
 40.5 % agree
 So after the analysis we can say the customer agreed and find 9.5% interest rate
resonable.

21
 ANALYSIS:
 Festive season discount offered by Mahiandra is it a good deal for customer?
 According to the survey out of 37 respondent 5% disagreed.
 13.5% were neutral
 18.9% stongly agreed
 62.2% agreed
 So as per the analysis majority of the respondent agreed that it is a good deal .

22
 ANALYSIS:
 Do the customer think that the mileage of mahindra centuro is good ?
 According to the survey out of 37 respondent 1% stongly disagree
 10.8% strongly agreed
 13.5% disagree
 13.5% was neutral
 59.5% agreed
 So after the analysis we can say that customer find the mileage of mahindra centuro
good enough.

23
 ANALYSIS:
 Mahindra centuro has the fuel tank capacity of 12.7liters is it good ?
 According to the survey out of 37 respondents 1% disagree
 4% was neutral
 16.2% strongly agree
 75.7% agreed
 So we can say that the customer think that the fuel tank capacity is good .

24
 ANALYSIS:
 Centuro can go up to 780km on full tank .is it satisfying ?
 According to the survey out of 37 respondents 10.8% strongly agree
 21.6% disagree
 24.3% neutral
 43.2% agreed
 So the customer agreed that centuro can go up to 780km on full tank .

25
 ANALYSIS:
 Does the customer find the centuro saddle height convenint ?
 According to the survey out of 37 respondents 3% strongly agree
 3% disagree
 29.7% was neutral
 59.5% agreed
 So we can say that customers find the saddle height convinent .

26
 ANALYSIS:
 Centuro ground clearance is 173mm does customer find it better than other bikes?
 According to the survey out of 37 respondent 13.5% stongly agreed.
 16.2% disagree
 18.9% was neutral
 51.4% agreed
 So after the analysis we can that customer agreed that ground clearance is better then
other bikes.

27
 ANALYSIS:
 Do customer find the mahindra centuro seat comfortable ?
 According to the survey out of 37 respondent 4% disagreed
 16.2% was neutral
 24.3% strongly agreed
 54.1% agreed
 After the analysis we can say that the customer find centuro comfortable for two
riders.

28
 ANALYSIS:
 Does mahindra centuro provides comfortable driving experience?
 According to the survey out of 37 respondent 4% disagreed
 8.1% strongly agreed
 10% was neutral
 75.7% agreed
 After the analysis we can say that the customers find the driving experience
comfortable.

29
 ANALYSIS:
 Does mahindra centuro have strong brake disc?
 According to the survey out of 37 respondent 5% disagreed
 13.5% Strongly agree
 16.2% was neutral
 64.9% agreed
 So after the analysis we can say that the customer think that the mahindra centruo
have strong brake disc .

30
 ANALYSIS:
 Do mahindra centuro has good rear brake ?
 According to the survey out of 37 respondent 1% disagreed
 13.5% strongly agreed
 21.6% was neutral
 62.2% agreed
 So after the analysis we can see that the customer think that mahindra centuro has
good rear brake .

31
 ANALYSIS:
 Should mahindra Ltd intall cbs in mahindra centuro?
 According to the survey out of 37 respondent 4% disagreed
 10.8% stonrgly agreed
 16.2% neutral
 67.6% agreed
 So after the analysis we can say that customer wants mahindra ltd to install cbs in
mahindra centuro.


32
 ANALYSIS:
 Are the spare parts for mahindra centuro expensive?
 According to the survey out of 37 respondent 4% strongly agreed
 16.2% disagreed
 37.8% was neutral
 40.5% agreed
 So we can say that aftre the analysis customer agreed that the spare parts are
expensive.

33
 ANALYSIS:
 Does the material used in the body of mahindra centuo are good quality?
 According to the survey out of 37 respondent 1% disagreed
 10.8% strongly agreed
 21.6%was neutral
 64.9% agreed
 So after the analysis we can say that the mahindra use good quality material in the
bikes body.

34
 ANALYSIS:
 Mahindra centuro is powered by 106.7cc single cylinder is it good ?
 According to the survey out of 37 respondent 1%stongly disagreed
 4% disagreed
 10% neutral
 13.5% strongly agreed
 67.6% agreed
 So aftre the analysis we can say that manhindra centuro has good engine
cyclinder.

35
 

ANALYSIS:
 Does the body of the bike look strong?
 According to the survey out of 37 respondent 1% disagreed
 13.5% strongly agreed
 27% neutral
 56.8%agreed
 So after the analysis we can say that the body of the bike look strong.

Finding of the study:

o 43.2% respondent were neutral about the question that Mahindra Centuro is high
price.
o 75.7% respondent agreed that Mahindra Centuro is affordable by middle class family.

36
o 40.5% respondent agreed and find 9.5% interest rate resonable.
o 62.2% agreed that Mahindra offers good festive season discount.
o 59.5% respondent agreed, find the mileage of mahindra centuro good enough.
o 75.7% respondent agree and think that the fuel tank capacity is good.
o 43.2% customer agreed that centuro can go up to 780km on full tank.
o 59.5% agreed and find the saddle height convinent .
o 51.4% agreed that ground clearance is better then other bikes.
o 54.1% respondents find Mahindra centuro comfortable for two riders.
o 75.7% respondent agreed and find the driving experience comfortable.
o 64.9% agreed that mahindra centruo have strong brake disc .
o 62.2% agreed that mahindra centuro has good rear brake .
o 67.6% agreed that customer wants mahindra ltd to install cbs in mahindra centuro.
o 40.5% agreed that the spare parts of mahindra centuro are expensive.
o 67.6% agreed that Mahindra Centuro is powered by good engine cyclinder.
o 56.8% respondents agreed that the body of the bike look strong.

37
 SUGGESTION:

 Mahindra & Mahindra is rated 3.9 out of 5, based on 39.3k reviews by employees on
Ambition Box. Mahindra & Mahindra is known for Job Security which is rated at the
top and given a rating of 3.8. However, Career growth is rated the lowest at 3.4 and
can be improved.
 Mahindra is a company which is widely know for its four wheelers vehicles and after
the survey I came know that customer are unaware about the products offered by
Mahindra as customer was not aware that Mahindra also sells two wheeler vehicles as
well.
 So my suggestion to the Mahindra Ltd is, they should advertise about their products
more so that the customer are aware about the various services and good offered by
Mahindra .
 All in all, Mahindra and Mahindra is a distinct company and brand that has sustained
itself efficiently over the years. Their focus on innovation and technology has always
come in handy and helped them grow. In the domestic market, their strong presence is
undeniable.
 As majority of the customer give opinion that they are satisfied ,services and design
of the product of the company shouldn’t only maintain the existing standard but also
enhance them.
 Majority of the respondents are satisfied with the safety and comfort of Mahindra
Centuro, the company should maintain the same standard and it is suggested to come
up with suitable measure to reduce any negative opinion among the customer.

LIMITATION

38
  Lack of professionalism is one of the major drawbacks to this particular study.
Because professionals can do much better.
 Due to the lack of some research skills like communication, the efficiency of the
report may decrease.
 The area of study was only limited to the Sagar region, so it was applicable only to
that area.
 Some respondents show a mere response to sharing information.
 Some respondents just randomly fill the questionnaire without reading it.
 TIME FACTOR : There is a lack of time to complete which has affected the research.
 Few customers refuse to cooperate for the research in the fear of their data disclosure.

CONCLUSION:

Mahindra & Mahindra Limited (M&M) is an Indian multinational automotive manufacturing

corporation headquartered in Mumbai. It was established in 1945 as Mahindra & Mohammed

39
and later renamed as Mahindra & Mahindra. Part of the Mahindra Group, M&M is one of the
largest vehicle manufacturers by production in India.
Mahindra and Mahindra motors has a very good market share in every state .The company is
offering good services, which is reflected on the satisfaction of the customer. Majority of the
customer are satisfied with the design of the vehicle.
Mahindra and Mahindra motors are providing better facility compared with other brand. As
67% of the respondents are satisfied that they are happy with Centuro, it is good that the
customer image and perception are high and mostly positive, thus it will be good if the
company can maintain the same customer in the future.

 REFERENCE:

 https://indiancompanies.in/mahindra-mahindra-limited-cars-tractor/
 https://www.mahindra.com/
 https://en.wikipedia.org/wiki/Mahindra_%26_Mahindra
 https://www.carwale.com/mahindra-cars/
 https://www.bikedekho.com/mahindra/centuro
 https://www.carandbike.com/mahindra-bikes/centuro
 https://www.91wheels.com/bikes/mahindra/centuro

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  https://www.autox.com/new-bikes/mahindra/centuro/

ANNEXURE

1. Does Mahindra Centuro have high price range ?

 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed

2. Is Mahindra Centuro affordable by middle class family?

 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed

41
3. Mahindra Centuro provides EMI at 9.5% of interest rate, is it reasonable?
 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed

4. Mahindra Centuro offered festive season discount of ₹5000, is it a good deal?

 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed
5. The mileage of Mahindra Centuro is 55kmpl.
 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed
6. Mahindra Centuro has the fuel tank capacity of 12.7litres.
 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed

7. Mahindra Centuro can go upto 780kms on full tank.

 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed
8. Mahindra Centuro saddle height is 800mm,is it convenint?
 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed
9.Mahindra Centuro’s ground clearance is 173mm,is it better than other bikes?

42
  Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed
10. Is Mahindra Centuro seat comfortable for two riders?
 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed
11. Does Mahindra Centuro provides comfortable driving experience ?
 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed
12. Mahindra Centuro has strong front brake disc?
 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed
13. Do Mahindra Centuro has good Rear brake?
 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed

14. Should Mahindra LTD install CBS in Mahindra Centuro?

 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed
15. The spare parts of Mahindra Centuro are expensive?
 Strongly agreed
 Agreed
 Neutral

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  Disagreed
 Strongly disagreed
16. The material used in the body of Mahindra Centuro are good quality?
 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed
17. Mahindra Centuro is powered by 106.7cc single cylinder.
 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed
18. Does the body of the bike looks strong?
 Strongly agreed
 Agreed
 Neutral
 Disagreed
 Strongly disagreed

44