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ISO 9000 Certification

in Software
Engineering
The International organization for
Standardization is a world wide federation of
national standard bodies. The International
standards organization (ISO) is a standard
which serves as a for contract between
independent parties. It specifies guidelines for
development of quality system.

Quality system of an organization means the

various activities related to its products or
services. Standard of ISO addresses to both
aspects i.e. operational and organizational
aspects which includes responsibilities,
reporting etc. An ISO 9000 standard contains
set of guidelines of production process
without considering product itself.

ISO 9000 Certification

Why ISO Certification required by

Software Industry?
There are several reasons why software
industry must get an ISO certification. Some
of reasons are as follows :

This certification has become a standards

for international bidding.
It helps in designing high-quality
repeatable software products.
It emphasis need for proper
documentation.
It facilitates development of optimal
processes and totally quality
measurements.

Features of ISO 9001 Requirements :

 Document control –
All documents concerned with the
development of a software product should
be properly managed and controlled.
Planning –
Proper plans should be prepared and
monitored.
Review –
For effectiveness and correctness all
important documents across all phases
should be independently checked and
reviewed .
Testing –
The product should be tested against
specification.
Organizational Aspects –
Various organizational aspects should be
addressed e.g., management reporting of
the quality team.

Advantages of ISO 9000 Certification :

Some of the advantages of the ISO 9000
certification process are following :
 Business ISO-9000 certification forces a
corporation to specialize in “how they are
doing business”. Each procedure and work
instruction must be documented and thus
becomes a springboard for continuous
improvement.
Employees morale is increased as they’re
asked to require control of their processes
and document their work processes
Better products and services result from
continuous improvement process.
Increased employee participation,
involvement, awareness and systematic
employee training are reduced problems.

Shortcomings of ISO 9000 Certification :

Some of the shortcoming of the ISO 9000
certification process are following :

ISO 9000 does not give any guideline for

defining an appropriate process and does
not give guarantee for high quality
process.
ISO 9000 certification process have no
international accreditation agency exists.

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Last Updated : 23 Nov, 2020 11

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